Can't Get Into Safe Mode PC - Remove A Virus
May 4, 2010
I have a Gateway with Windows XP Home Edition.So yesterday I tried to remove a virus and somehow removed some .exe files in C:windows folder.Now when I try to boot up the PC it asks me to start in safe mode or to log in normally. It will show the blue screen of death for half a second and then go back to the options where it asks me to choose Safe mode or Last known configuration. I am also able to hit F8 but anything I choose there will just restart the computer and take me back to those options. It is like a loop, no matter what option I choose, the PC will restart and nothing will happen. None of these options work and I don't think I will be able to fix the PC anymore (besides using the original windows CD and re-install Windows.)
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Dec 23, 2008
computer was in blue screen. Unplugged and rebooted. Hung at Starting Windows. Unplugged again and rebooted. Selected user and continued on. Hung after desktop image was downloaded and normal desktop was presented. If I moved the cursor to the task bar, got hour glass. Could not get task manager to appear and could not start any program.Booted in safe mode with networking.
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Jan 15, 2010
I have a virus on my dell laptop and I tried to go into safe mode and do a system restore, but having problems
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Nov 27, 2006
Ok i have a virus on my pc that will not let me start windows. When I turn the computer on it appears to load normally, gets to the loading windows logo screen(with the black background), passes this, the screen then goes black and the computer restarts!? This goes round on a loop and doesnt stop. I know the computer has a virus, not sure what type.
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Jul 10, 2005
My cousin's XP was infected by virus, and it was not able to start in any mode(including safe mode, command prompt,last configuration and etc). I took and move the harddisk to my PC and scaned it using trend micro
housceall. The virus scanner detected and removed several virus. But it is still not able to get into any mode. Once i get into the xp, the XP reboots and it happens to any mode. I also did the repair installation and scandisk, and it did not work.
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Nov 3, 2009
I am trying to boot into safe mode in Windows XP (office) to deal with trojan horses (Vundo.gen.w/spy-agent.bw.gen.e) infections. I am able to get to the safe mode option screen via "f8", but it will only load some drivers and then it returns to the safe mode option screen (endless loop).
Further I cannot access the system config utility via "run". I open up the run dialog box and type "msconfig" nothing happens.
An ideas? What would happen if I run a full virus scan (with system restore off) without being in safe mode?
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Mar 9, 2010
I have windows xp sp3 while running avast 4.8 a warning stating cwindowssystem32drivers was infected with win32 alueron. I shut down my computer to run a boot time scan and now my computer is starting indefinatly. While attempting to start in safe mode computer states press enter to continue loading sptd.sys. I press enter and it restarts.
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Sep 21, 2006
I have two trojans in my computer,they are located in the System Volume Information.I don't have access to the S.V.I.(its shadowed out)Kaspersky on-line scanner found them aswell as the Bitdeffender on-line scanner,but they can't remove them.I have tried putting the computer into safe mode and running, a-squared and ewido.But they could not even find them.
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May 18, 2005
applications were running slow, having problems closing etc. I expected a virus problem, but NIS 2005 did not detect any viruses. This morning I attempted to boot the machine as usual, and I found that windows would not boot after repeated attempts in any mode. I borrowed a friends windows XP cd, i dont have mine on hand, and attempted to repair the installation. However, when it tried to copy files to the hard drive it said that it could not detect it.
Naturally, seeing this i assumed that the harddrive had gotten knocked around, bad power lead, etc. I made sure that the connecters were securely attached and booted again, repair etc, same problem. I believe that the problem lies with the configuration of using a PCI card to connect the hard drive to the motherboard. When its connected to the mother board, however, the boot agent wont run, saying that the "disk is not ready" or something to that extent.
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Aug 11, 2009
I'll try to remember, to the best of my ability, the sequence of events...Suffice it to say that I downloaded and tried to install something I shouldn't have. I Immediately tried to get out of the errors from AVG (free version) and stop the install. All seems good, then IE keeps opening to bogus ad sites. I realize I've got something. AVG and AdAware both fail in removing this Win32Trojan.tdss (I think AVG gave me this description). AVG tells me to reboot to remove it properly. Reboot throws me into "can't verify this installation of Windows". Boot in safe mode work, then I get the same error on reboot...even in safe mode.
I don't have the original Windows CD (separated from husband and software at the same time; cannot find any software now), but it's a Dell and it came with Windows XP Home (product key on box), but I installed XP Pro instead. Don't know what product key was used or how to get it.....
Error Code 0F00:0244
Error Code 0F00:1A44
Msg: Block 6442285....
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Aug 3, 2009
I'm running Windows XP - Media Center Edition on Intel Pentium 4 CPU 3.2GHz, 1.5G RAM.This morning, Norton 360 detected and blocked several intrusion attempts, but stated that everything was secure.Shortly thereafter, every program that attempted to open would generate the following pop-up message, "[program name] UNABLE TO LOCATE COMPONENT - The application has failed to start because msefrms.dll was not found. Re-installing the application may fix this problem."I click OK to acknowledge this message, only to have it reappear. After several "OK clicks", however, the program usually opens and functions properly.
I restarted my PC to get into safe mode to run a virus scan, but the message appears even before Windows begins (even on winlogon, services, lsass, etc.). Again, a few clicks of OK gets me past the message and into Windows.I haven't been able to find ANY reference to msefrms.dll on the web.
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Mar 1, 2005
this is the best way I know to explain all of this. I am running a 3 yr old Gateway with Windows xp and Sp 1 & 2. I have always stayed up to date with my Windows updates deleting cookies, defrags and so on. I am running Avast anti virus and Armor 2 Net firewall. I have noticed over a period of about a mth that my system has been getting pretty slow to boot up and load up web pages. Now I am having to manually start my PC and I have to do it in safe mode F8 and click on debugging mode. If I don't do it this way then everything loads up and then my PC just turns itself off. I have PC doctor and I have done a complete diagnostic test and I have gone to antivirus.com and did a virus scan there as well as with my Avast. I am thinking that I may have to totally take everything out and reinstall everything back in. The only thing is -is that I don't know what to type in to get the whole thing going. Also I have been getting a message but only sometimes that says RTL cannot locate HPOIPMO7.exe (HPOIMO7.exe) I haven't a clue what this is. Might it have anything to do with what is going on. I don't mean to write a book here but there is one other thing, the other day I had a window pop up that said that windows needed me to reinstall my xp software and when I tried it said that the version that I was already running was newer than the cd software I was trying to install and wouldn't accept it.
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Jul 26, 2005
we cant change the display depth below 16bit. we can only see windows in safe mode it just shows a garbled screen in normal mode
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Dec 18, 2004
but i think i posted this in the other area before. i had some bugs i couldn't delete in normal mode, so im like oh kay, easy, go in safe and delete the suckers. i restart my computer and f8, and try to go into safe mode, said something about your computer was shut down incorrectly or power lost and some files are missing now.
so im like, ummmmmmmmmmm... how do i get round this. so, i restarted my computer and put it in to the (Last Known Good Configuration), i know, i went to Run>msconfig>Boot.ini>tick /SAFEBOOT and restart my computer, not knowing this was one of the biggest mistakes i've ever done. it starts and it runs a little big and boooom!!! blue screen pops up and this is what it says, "a problem has been detected and windows has been shut down to prevent damange to your computer....
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Sep 17, 2009
An infinite loop it seems. i was trying to start my pc in safe mode, to delete a .exe file from C:WindowsSystem32 which was suggested by a post to fix the "windows not genuine problem". To be able to do that, i ran msconfig and selected /safeboot under BOOT.INI tab. now everytime i try to reboot my pc it asks me to select an operating system (windows xp pro/microsft windows) if i select windows xp then it asks me to select a startup mode (safe/normal/last successful) and then no matter what i select it will reboot it self, and do the same again. If i select microsoft windows (instead of xp) then it shows MS Windows 98 screen and then goes into DOS prompt. from what i have read in some of the threads is that, i have a virus which is preventing my pc to boot in to safe mode, and because i have selected /safeboot from msconfig windows will only boot in safe mode, meaning i am stuck. the workaround these threads were suggesting was to find the boot.ini file and rename it to something else, which would fix the problem, because this file holds the info about in which mode your pc should boot. i tried to rename this file from command prompt (i cant get into windows, thats why), using "ren c:oot.ini boot.ini" but it says file name invalid. i think this is because its a hidden file. then i tried "attrib -h boot.ini", but it says attrib cannot be used in DOS mode.
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May 3, 2005
I went into MSCONFIG and checked the box to go into safe mode so i could run some virus scans and adware scans and stuff like that. Now when it gets to the desktop it has the window that says Loading Windows and then after like 2-3 min. it says password is incorrect and that i should retype it and becarefull of caps lock and stuff like that. The thing is don't have a password. It does this when i boot normally too but it lets me hit ok and hit Cancel without a password entered.
All of a sudden it tries logging me in automatically when I start up but the thing is i dont need to log in. So I try to go back into normal mode and Ican't. I hit F8 during startup and went to the Boot Normally option but it still does to safe mode. What do I do? How do I log on or how do I get rid of this password thing? One more thing, the window that tells me the password is wrong has an OK box but theres no mouse on the screen for me to click it and I can't use the keyboard to select it.
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Jul 26, 2005
I've got a problem booting Windows XP in safe mode though it works wll in normal mode. I press on f8 at the begining, I do get the menu where I chose the option "safe mode" and then it seems to boot up but after a few seconds all I get is a black screnn and a blinking cursor on the top left (this lasts for more then 15 mins when I get fed up and try again) What can I do?
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Dec 14, 2005
I am working on a computer now that is failing to get online in normal mode. It can get online in safe mode.
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Oct 10, 2007
I've got a Dell Dimension 4550 running windows XP w/ SP2 and ALL the latest patches here in my shop, and I've got the weirdest problem. I wanna sweep it clean of viruses and spyware, but can't boot to safe mode. It boots completely fine in normal mode, no errors or anything. The BSOD I get is: DRIVER_IRQL_NOT _LESS_OR_EQUAL 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x00000000)
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May 21, 2008
Hello everyone , i have read a lot of posts about slow pc in normal mode but i cant find any help. My PC Starts up very slow... WinRAR , Winamp .. starts also slow , for example i download a file which is rared. i press Open and then it stop responding for awhile
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Apr 1, 2006
I went into bios and disabled the search for the A: drive , because i couldn't care less. then it brought me to the screen to choose to open in safe mode, normally, or from the last point where windows worked well. problem : i can not use my keyboard in this setting, it works in bios, but i cant choose to load from the last working point of the OS.
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Oct 13, 2009
Went into msconfig and set up safe boot on restart.PC will not load in safe mode or in normal mode it just keeps looping back to the same screen.I have tried all the options on the screen.Is their anyway to get back to msconfig.I have the XP setup disk.
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Sep 29, 2008
Ran smitfraud and rebooted but my computer keeps freezing both in safe mode and normal. I tried last good configuration but the same thing happened. Either just a black screen with the mouse icon or frozen on the long list.
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Mar 9, 2006
That is my simple question...How it was name safe mode? is it really safe?what happens during safe mode as compared to normal mode and all of the experts suggest to do these(scanning, running, etc) in the safe mode?can files be affected in this mode?
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Jul 31, 2010
Does any computer wiz out there know of an anti-virus site that will remove the rojan horse virus free? I know that all downloads are free,but once they find all the infected files,they won't remove them with out u paying for them
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Jun 7, 2010
Computer restarts before login screen unless I interupt boot to choose debugging mode (or set it using msconfig). I've disabled everything in msconfig with no change. I've removed all hardward except the minimum. No change. The error I get if I prevent auto restart during boot is a "Multiple_IRP_Complete_Requests) error. This problem started without anything being installed or removed. If I go in to the BIOS and disable ANY devices (i.e. sound), then the Debugging mode trick to get the computer started doesn't work which seems backwards.
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Mar 20, 2007
I have a dual boot linux/xp system.I was looking at partitions - just listing them - in linux, and now win xp won't come up in normal mode. It will come up in safe mode, however. Can you help me get my "normal mode" back?When the horizontal moving bar comes up in normal mode, it just goes on forever. I see the disk light go on for about 8 cycles of the bar. It usually runs 11 cycles before giving me the user selection screen. Now the disk light goes out after cycle 8, and the bar keeps going. I waited 32 cycles before giving up.
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Jul 7, 2007
I can boot up in safe mode, but it's frozen up a couple times, over about 20 hours of usage, and I've had to restart.I've tried running adaware, windows defender, housecall, kaspersky online scanner. They came up with 4-5 items but it didn't fix the problem.
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Nov 17, 2007
On System Configuration utility (start<run<"type" msconfig) on boot ini tab I selected Safe mode & Minimal (Alternateshell) & restarted. Then On the screen I see only a dos prompt window, CMD.exe. No graphical window. No start menu or other destop icons.Restart & try with F8 key, other F keys...... no use. Then I repaired with the win xp cd. The problem going more worst than before. The machine display a message "Windows xp setup cannot run under safemode . Setup will restart now". Either I close it or OK it, machine restarts. I can't even try anything now
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Jul 4, 2008
I can not log to the admin account (no password set for the admin, hit enter).I tried that in normal mode and safe mode but no success.It is not a password problem.When I tried to log in it logged me out immediately.
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Apr 9, 2010
Installed drivers - now it wont shut down in normal mode, but will do in Safe Mode
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