Avg / Adware Fail In Removing Virus - Error Reboot In Safe Mode
Aug 11, 2009
I'll try to remember, to the best of my ability, the sequence of events...Suffice it to say that I downloaded and tried to install something I shouldn't have. I Immediately tried to get out of the errors from AVG (free version) and stop the install. All seems good, then IE keeps opening to bogus ad sites. I realize I've got something. AVG and AdAware both fail in removing this Win32Trojan.tdss (I think AVG gave me this description). AVG tells me to reboot to remove it properly. Reboot throws me into "can't verify this installation of Windows". Boot in safe mode work, then I get the same error on reboot...even in safe mode.
I don't have the original Windows CD (separated from husband and software at the same time; cannot find any software now), but it's a Dell and it came with Windows XP Home (product key on box), but I installed XP Pro instead. Don't know what product key was used or how to get it.....
Error Code 0F00:0244
Error Code 0F00:1A44
Msg: Block 6442285....
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Dec 28, 2008
I now get a BSOD saying: BAD_POOL_CALLER and the tech info says:*** STOP: 0X000000C2 (0x00000007, 0x00000CD4, 0xc033F175, 0xF77C0AFC)This is even when I try to boot in fail safe mode.Is there a way to get past this?
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Dec 23, 2008
computer was in blue screen. Unplugged and rebooted. Hung at Starting Windows. Unplugged again and rebooted. Selected user and continued on. Hung after desktop image was downloaded and normal desktop was presented. If I moved the cursor to the task bar, got hour glass. Could not get task manager to appear and could not start any program.Booted in safe mode with networking.
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Sep 16, 2005
I am trying to help a friend with his computer and I love to learn stuff so this is still kind of fun... but it is getting old.When the computer is turned on we get the Window's splash page, then the compaq splash page, then a text screen with "Safe Mode, Safe Mode with Networking... etc" I have tried all the options, none of them work.I have used F10 to get into the system utilities to try to boot off the CD. I cannot find an option to make the CD boot first, only the option to enable of disable the different IDE devices. I have played with all those options and nothing works. I have even disconnected all the IDE devices except the CD drive and tried to get it to boot like that.
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Aug 6, 2008
I have a acer travelmate , xp professional.I found out I got a virus an Hacktool.root kit.I couldn't get any chance to delete this. So i try the last choise left : run a full scan with norton but in safe mode.Well i change the boot.ini and select the safe mode.Since then I've been able to boot my xp!all the time is starts to reeboot is coming out a select options rebboting which none of them is the right to start xp.Now Do you know any way for change the boot mode.
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Mar 17, 2007
I have been having problems with restarting my Windows XP home media center. I was trying to install a second monitor to my desktop and decided to disable my NVIDIA GEFORCE 7300LE and also think I changed the video/ monitor settings to auto somewhere in the device manager. Ever since I did that my computer won't reboot past the dell and windows logos. I have the dimension E510.
The thing is that this version of the xp didn't come with an installation disk for me to reboot the sequence so it keeps asking me for a diskette. I can't even go into safe mode only the f2 setup. PLEASE help me! I really don't want to lose my files.
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Aug 8, 2008
I had a problem with windows xp rebooting after everytime during the loading screen. I tried doing chkdsk /k with no use and then I tried to repair the installation. Now i can't finish the setup and can't access safe mode because it says. Windows XP setup can't run in safe mode.
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Nov 29, 2007
Am I correct that there is a command line to reboot XP into safe mode?
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Nov 9, 2007
I returned home the other day after shutting my computer down for the first time in a couple weeks. I turned it on it got to the Windows log on and shut down and constantly reboots over and over. I tried chkdsk /r I couldnt get /f to work by itself Last know configure didnt work I foolishly tried this LINK Then I read in another forum that it could be a bad driver. I do recall when I was able to get in safe mode an error for my printer came up so I want to get in safe mode and try to uninstall it. but now safe mode won't work and after doing that part in the link its says I have 2 O/s to choose from?
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Nov 15, 2009
Have been trying to fix my dad's computer which has been having a series of Blue screen problems realated to BAD_POOL_CALLER. Followed advice on Microsoft site and invoked Driver Verifier Manager and used Standard settings.
system won't reboot at all. I can get into BIOS area but once it continues past that the wireless keyboard is disabled and therefore I can't select Safe Mode or Last working config mode. It continues into Windows XP and then crashes and reboots again.Ideally I need to be able to make the wireless keyboard work so I can get into Safe Mode,uninvoke the Driver Verifier somehow at the BIOS stage
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Jan 15, 2010
I have a virus on my dell laptop and I tried to go into safe mode and do a system restore, but having problems
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Nov 27, 2006
Ok i have a virus on my pc that will not let me start windows. When I turn the computer on it appears to load normally, gets to the loading windows logo screen(with the black background), passes this, the screen then goes black and the computer restarts!? This goes round on a loop and doesnt stop. I know the computer has a virus, not sure what type.
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May 4, 2010
I have a Gateway with Windows XP Home Edition.So yesterday I tried to remove a virus and somehow removed some .exe files in C:windows folder.Now when I try to boot up the PC it asks me to start in safe mode or to log in normally. It will show the blue screen of death for half a second and then go back to the options where it asks me to choose Safe mode or Last known configuration. I am also able to hit F8 but anything I choose there will just restart the computer and take me back to those options. It is like a loop, no matter what option I choose, the PC will restart and nothing will happen. None of these options work and I don't think I will be able to fix the PC anymore (besides using the original windows CD and re-install Windows.)
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Jul 10, 2005
My cousin's XP was infected by virus, and it was not able to start in any mode(including safe mode, command prompt,last configuration and etc). I took and move the harddisk to my PC and scaned it using trend micro
housceall. The virus scanner detected and removed several virus. But it is still not able to get into any mode. Once i get into the xp, the XP reboots and it happens to any mode. I also did the repair installation and scandisk, and it did not work.
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Nov 3, 2009
I am trying to boot into safe mode in Windows XP (office) to deal with trojan horses (Vundo.gen.w/spy-agent.bw.gen.e) infections. I am able to get to the safe mode option screen via "f8", but it will only load some drivers and then it returns to the safe mode option screen (endless loop).
Further I cannot access the system config utility via "run". I open up the run dialog box and type "msconfig" nothing happens.
An ideas? What would happen if I run a full virus scan (with system restore off) without being in safe mode?
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Mar 9, 2010
I have windows xp sp3 while running avast 4.8 a warning stating cwindowssystem32drivers was infected with win32 alueron. I shut down my computer to run a boot time scan and now my computer is starting indefinatly. While attempting to start in safe mode computer states press enter to continue loading sptd.sys. I press enter and it restarts.
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Mar 18, 2006
When I start PC, it automatically takes me to the startup options part to reboot in safe mode, safe mode w/ networking, safemode w/ prompt, last known good config, & normal startup. Getting Stop c0000218 {Registry File Failure} The registry cannot load the hive (file) SystemRootSystem32Config
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Aug 9, 2005
I am having trouble loading software on my computer after removing adwareand spyware. Every time I try to install new software I get the followingerror messag:
C:WindowsSystem32Autoexec.NT. The system file is not suitable for running
MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.
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May 18, 2005
applications were running slow, having problems closing etc. I expected a virus problem, but NIS 2005 did not detect any viruses. This morning I attempted to boot the machine as usual, and I found that windows would not boot after repeated attempts in any mode. I borrowed a friends windows XP cd, i dont have mine on hand, and attempted to repair the installation. However, when it tried to copy files to the hard drive it said that it could not detect it.
Naturally, seeing this i assumed that the harddrive had gotten knocked around, bad power lead, etc. I made sure that the connecters were securely attached and booted again, repair etc, same problem. I believe that the problem lies with the configuration of using a PCI card to connect the hard drive to the motherboard. When its connected to the mother board, however, the boot agent wont run, saying that the "disk is not ready" or something to that extent.
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Aug 3, 2009
I'm running Windows XP - Media Center Edition on Intel Pentium 4 CPU 3.2GHz, 1.5G RAM.This morning, Norton 360 detected and blocked several intrusion attempts, but stated that everything was secure.Shortly thereafter, every program that attempted to open would generate the following pop-up message, "[program name] UNABLE TO LOCATE COMPONENT - The application has failed to start because msefrms.dll was not found. Re-installing the application may fix this problem."I click OK to acknowledge this message, only to have it reappear. After several "OK clicks", however, the program usually opens and functions properly.
I restarted my PC to get into safe mode to run a virus scan, but the message appears even before Windows begins (even on winlogon, services, lsass, etc.). Again, a few clicks of OK gets me past the message and into Windows.I haven't been able to find ANY reference to msefrms.dll on the web.
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Mar 25, 2007
When I'm trying to start up Windows XP Home Edition I receive an error box without an error message, I can just click YES or NO. Neither option let's me continue. When starting up in Safe Mode, everything works fine.
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Sep 7, 2005
I've been trying to install Windows XP service pack 2 and I'm having no luck at all.I consistently have this message pop up everytime I try to install: Service Pack 2 Setup Error Service Pack 2 Setup could not backup registry key HKLMSoftwareMicrosoftWindowsCurrentVersionUninstallQ282010 to file C:WINDOWS$Nt ServicePackUninstall$ eg01617. 5: Access is denied.
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Aug 6, 2005
How is it that i run Ad-Adware and it find a virus, i clean it, and it comes
back the next time i use my PC. Has it missed something?
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Jun 15, 2005
In trying to get rid of some adware, I attempted to boot my computer (P4 2.8 GHz, 1.5 GB Ram, Windows XP SP2) in safe mode. When I selected "Safe Mode with Networking", I was brought to a blue screen called a "STOP ERROR SCREEN" - basically it said that it had to stop the booting up of the computer or the computer might be harmed. It suggested removing any recently installed hardware and disabling BIOS memory options such as caching or shadowing. So I rebooted and got into windows normally just fine.
Then I decided to try just regular Safe Mode (without networking) - when I selected that option, the computer started to do it, then rebooted and prompted me if I wanted to boot into Windows normally or safe mode, etc...I tried Safe Mode again - same thing, a reboot. I tried Safe Mode with Networking again - and I got the blue Stop Error Screen again.
This is pretty strange (at least I've never seen it) and I'd really like to be able to boot into safe mode.
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Nov 14, 2007
The problem is on my buddies pc. It uses Windows XP Professional. I have it setup next to this pc I'm currently using. First I get this screen:
We apologize for the inconvenience, but Windows did not start successfully. A recent harware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration (your most recent settings that worked)
Start Windows Normally
Use the up and down arrow keys to move the highlight your choice.
Any choice I highlight brings this screen:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is indentified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with the hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000007E (0x80000003, 0xF8470005, 0xF894C4B4, 0xF894C1B0)
*** SCSIPORT.SYS - Address F8470005 base at F8460000, DateStamp 41107b4b
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Aug 24, 2008
An app was installed, and right after, a BSOD came up with the following error message: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Technical information: *** STOP: 0x0000008E (0xC0000005, 0xBF803EF6, 0xF70917c4, 0x00000000) *** win32ksys - Address BF 803EF6 base at BF800000, DateStamp 43446a58 Beginning dump of physical memory. Physical memory dump complete. Contact your system administrator or technical support group for further assistance......
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Oct 8, 2007
I'm having a problem starting my computer running windows XP home edition. Upon startup, I get the blue screen stating... "stop: c0000135 {unable to locate component} This application has failed to start because RPCRT4.dll was not found. Re-installing the
application may fix this problem."Also, I am unable to boot in safe mode (same RPCRT4.dll error).i have tried repairing with original xp disk when using chkdsk /p it finds one or more errors on disk but does not solve the problem.
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Dec 15, 2006
I'l running xp pro - sp2 I'm having a problem deleting the below folder because the "epilogue.ps" file is being used and I get a access denied error.Adobe 6.0 has been uninstalled. C:Documents and SettingsAll UsersDocumentsAdobe PDF 6.0Dataepilogue.ps I tried running in safe mode to delete but it is already running and can't be deleted. I've have a log of items running below
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Jul 7, 2005
on winxp pro machine. PC will not start in safe mode and i will get "disk read error" push control alt delete.does this mean hard drive is dying or dead..
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May 14, 2006
I'v recently had a lot of virus, spam, adware problems with my pc. After a vain attempt to clean it up I reinstalled the OS. Now whenever I try to access my old desctop/my documents folder I get an 'access is denied' error. It is an NTFS file system.
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Aug 13, 2007
I cannot bootup the computer. It gives me the following error STOP:- c0000218 Registry file failure. The registry cannot load the hive (file) or systemrootsystem32configsecurity or the log or alternate. It is corrupt, absent, or not writeable. Cannot boot to safemode, also tried last known good configuration without success. I have also tried the microsoft KB 307545 fix but could not copy or delete the security file.
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