Can't Boot Into Safe Mode / Stop Error Screen
Jun 15, 2005
In trying to get rid of some adware, I attempted to boot my computer (P4 2.8 GHz, 1.5 GB Ram, Windows XP SP2) in safe mode. When I selected "Safe Mode with Networking", I was brought to a blue screen called a "STOP ERROR SCREEN" - basically it said that it had to stop the booting up of the computer or the computer might be harmed. It suggested removing any recently installed hardware and disabling BIOS memory options such as caching or shadowing. So I rebooted and got into windows normally just fine.
Then I decided to try just regular Safe Mode (without networking) - when I selected that option, the computer started to do it, then rebooted and prompted me if I wanted to boot into Windows normally or safe mode, etc...I tried Safe Mode again - same thing, a reboot. I tried Safe Mode with Networking again - and I got the blue Stop Error Screen again.
This is pretty strange (at least I've never seen it) and I'd really like to be able to boot into safe mode.
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Nov 14, 2007
The problem is on my buddies pc. It uses Windows XP Professional. I have it setup next to this pc I'm currently using. First I get this screen:
We apologize for the inconvenience, but Windows did not start successfully. A recent harware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration (your most recent settings that worked)
Start Windows Normally
Use the up and down arrow keys to move the highlight your choice.
Any choice I highlight brings this screen:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is indentified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with the hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000007E (0x80000003, 0xF8470005, 0xF894C4B4, 0xF894C1B0)
*** SCSIPORT.SYS - Address F8470005 base at F8460000, DateStamp 41107b4b
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Aug 24, 2008
An app was installed, and right after, a BSOD came up with the following error message: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Technical information: *** STOP: 0x0000008E (0xC0000005, 0xBF803EF6, 0xF70917c4, 0x00000000) *** win32ksys - Address BF 803EF6 base at BF800000, DateStamp 43446a58 Beginning dump of physical memory. Physical memory dump complete. Contact your system administrator or technical support group for further assistance......
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Jun 14, 2006
I cannot boot to Safe Mode. Using F8 at logo display, I can select Safe Mode, but never get there. Using F12 at logo display, I can boot to Utility Partition to run Express, Extended and Symptom Tree diagnostics which include Cache, Interrupt Controller, System Memory, and HD tests WHICH ALL PASS!! The BSOD error message is: A problem has been detected and Windows has been shut down to prevent damage to your computer. Error info: Stop: 0x0000008E 0xC0000005 0xBF89066B 0xF3F5CAF0 0x00000000 Win32k.sys ADDR BF89066B base at BF800000 DateStamp 3f1487db The OS is Windows XP SP1a. Only the CPU and Monitor are connected.
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Jun 14, 2005
I have never helped anyone with windows 2000 or 2000 Pro before. When you start the computer it is a blue screen with txt and starts out saying a stop error
Stop:0x0000007B (0x81872030,0xc000014F,0x00000000,0x000000007 INACCESSIBLE_BOOT_DEVICE
Then it says ot run a virus scan and chk disk etc but I can't get into normal or safe mode to do that, when you press F8 to get into safemode it comes up and you press enter then the next screen for windows you press enter then it ends up back at the blue screen witht the error again.
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Mar 18, 2006
When I start PC, it automatically takes me to the startup options part to reboot in safe mode, safe mode w/ networking, safemode w/ prompt, last known good config, & normal startup. Getting Stop c0000218 {Registry File Failure} The registry cannot load the hive (file) SystemRootSystem32Config
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Nov 23, 2009
I have a Windows XP Professional Edition and i incurred a spyware virus on my PC, so i made a dumb decision by running MSCONFIG and changing my SAFEBOOT option, I did this because previously I couldn't even get into Safe Mode, it would load the files on the screen.
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Jul 25, 2008
Recently I was playing a game when my computer froze up, when I restarted it, it froze every time on the Windows XP bootscreen. It boots fine in Safe mode with networking. (I'm typing this post on this computer)
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Sep 12, 2008
. I have a two year old dell dimension e310 desktop computer that has 'never' had a problem...until last night. After installing a game online for my son (from gametap) the game was running very slow and then just froze on the screen. I tried every way to shut the game off...couldn't...it was just stuck. I tried ctl-alt-delete expecting the task manager to appear....nothing... At that point I resorted to just shutting off the main switch. When I turned it back on a couple of minutes later it tried to start normally...then a blue screen comes up that says a 'problem has been detected and windows has been forced to shut down....etc'.. It read it and it instructed me to press f 8 and try to start in 'safe mode'
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Oct 8, 2007
I'm having a problem starting my computer running windows XP home edition. Upon startup, I get the blue screen stating... "stop: c0000135 {unable to locate component} This application has failed to start because RPCRT4.dll was not found. Re-installing the
application may fix this problem."Also, I am unable to boot in safe mode (same RPCRT4.dll error).i have tried repairing with original xp disk when using chkdsk /p it finds one or more errors on disk but does not solve the problem.
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Feb 6, 2006
I am having trouble booting up my laptop. It goes to the "windows" screen the a blue screen flashes for just a second and the only thing I can read is "a problem has occured" because of the short duration the screen is up...there is a lot more words on there but I don't have time to read it all. Then it goes to the option screen to restart or start in safe mode...which is what I'm in at this time.
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Apr 14, 2006
My computer has been acting screwy. While i have been playing a game my screen would freeze and black out, or just suddently black out.so i would have to shut it off through the back switch. this was happening for about a week. This problem happened again last night only this time it wont let me boot back into windows. it will boot up to the windows logo loading screen and restart, after this restart it will tell me windows did not boot properly and ask to continue with safe mode with networking, and console.(still rebooted with all choices) and windows normaly (rebooted) and windows with last safest configuration (still rebooted). occasionaly it will get to scandisk, after the scandisk it will lock up or reboot, if it gets passed scandisk without rebooting it gives me a blue screen
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Nov 23, 2006
pc wont boot. its a sata hard disk which is detected upon boot. however i dont even get the windows splash screen. in the bios - the hd doesnt show up. safe mode doesnt work neither does last known good settings. i put the xp disk in and attempted to do an (install followed by a repair ) rather than system console. nothing works because the xp disk claims no hard drive exists. is it cos its serial ata. im not exactly sure if its got raid setup etc although i do possibly remeber a viaraidtool popup that might have come up on the odd times ive been over and used my dads pc to educate him on eBay. :-) anybody got an idea. sorry i dont have specs.
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Aug 12, 2008
I first noticed a problem when a command prompt window popped up during startup.1.exe. After some searching I discovered it was a trojan located on c root directory. I decided to try and scan to remove it. I used Adaware and AVG free and didnt get it. (only found a few low risk tracking cookies) I then tried SpyBot but during the update process it decided it needed to install the new version so it went ahead and did this then informed me i needed to reboot. I selected not to right away. I scanned with System Mechanic to remove junk and obsolete files and got rid of them all. I then did a registry scan and deleted everything system mechanic found.
I then deleted the installation .exes and shortcuts that had been added to my desktop by Adaware and Spy bot.I also have zone alarm running all the time.When i came to restart my pc, it passes the windows XP main screen but then freezes on the Acer brand screen. It also will not boot into safe mode. I just get the normal safe mode screen but with the operating system details printed across the top and no start menu/input options etc.Ive removed and reseated the RAM and the battery.Im really stuck as to what to try next!Its an Acer Aspire laptop about 2 years old.Ive done something to kill it but nothing massively different to what i have done in the past.Im fairly good with these things but im feeling a little lost for ideas!
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Dec 15, 2004
I cannot boot my XP machine. In safe mode it also says safe mode in white text in each corner and shows windows build details at the top. I have trying going back to previous good config - same problem. A normal boot just leads to a black screen with a movable mouse arrow - no sign of a login screen. I have tried a recovery reinstall from a an XP pro CD from another computer - this took about 40 minutes and went through all the steps normally (with normal graphics displayed duting the reinstall) but after finishing the same problem is still there.
Only now the windows build info in sfae mode reports SP1 (originally didi not as the computer was supplied with XP before SP1) I am at a loss to know what to do to get the machine wordking without a refomat of the hard disk, whcih will destroy all my data, and my partners stuff too - mostly not backed up, as usual.
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Jan 12, 2009
I'm having problems with my computer properly booting in normal windows. Every time I boot up my PC normally it freezes for a second during the windows boot up phase, flashes a blue screen that you can even read a word before it reboots. i can only open up in safe mode and nothing more. i've checked the system errors and i keep getting the same one that doesn't allow me to boot up normally.
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} i've done a system repair with my XP SP2 disc and i still get the same thing to happen every time i repair it. i'm sure the answer is staring me strait in the face and i can't see it.
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Dec 26, 2004
I had been away from my computer for about an hour and when i returned the screen was black and nothing would change it so hit the restart button. When the computer started up, I first saw the usual blue dell logo-screen, however, the next screen was the windows 98 startup logo-screen. The computer then entered DOS mode and at the top of the screen it says Microsoft Windows 98. This problem persists every time i start the computer. I only have 1 primary partion and i installed XP on it from a clean install by using a win98 bootdisk to format and running winnt from the i386 folder of the xp cd. When i try to enter SAFE MODE the computer goes to the Win 98 start-up logo screen again and enters DOS again. I know that all my files are still on the HDD because i can navigate through them. All i really want to do is somehow save some files that are on te HDD so i can just format and reinstall XP.
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Oct 9, 2009
Powers on to the normal blue screen. Black screen comes up that says We apologize for the inconvience...etc. etc. windows did not shut down normally and gives the option for last know good configeration, start windows normally, safe mode, etc. Tried them all and it just goes back to the normal blue screen and back to We apologize for the inconvience. F10 system recovery does the same thing.I would like to be able to fix this and not lose any of the information I have on my hard drive. I did a total back-up about 7 months ago (13 DVDs worth) and do have some backup through Norton 360
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Aug 25, 2008
My main pc is stuck in a boot cycle giving me the black screen with options to start in safe mode etc etc and when selecting one of those options it reboots to the same point. When I press return the system tries to start it attempts it, clicks then goes back to boot cycle. The Windows XP system disk won't cut in like it should so I cannot gain control of the pc.
System is a Dell, 2years old and has had various viruses despite having the usual protection. I am currently using my old trusty Advent Pentium 3 for this message (which has never had the same degree of virus prob's curiously). After the first virus Dell talked me through using Ghost - brilliant. Within a couple of days it was hit again and usinng Spybot got rid of the virus but PC kept displaying the message rundll.dll file damaged. So I used XP Recovery seemingly with no problem only to find it won't reboot.
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Feb 9, 2009
When my computer boots up, about 5 seconds after the desktop loads, my screen turns blue with the Physical Memory Dump Error
Stop: 0x0000008E (0xC0000005, 0xEDACCB75, 0xeB6E67F0, 0x0000000)
It boots up in safe mode fine, I have tried system restore and ran multiple virus/malware scans.
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Jun 29, 2009
I have a problem J, I cant get XP to boot up. My pc blue screens mid way through the loading windows screen and then re-sets. I had a GPU hardware failure, after windows automatic installed some software a month or so ago (not sure what it installed as I wasnt using the pc at the time). My pc would not post and the mbos gave a GPU beep error message. I have just brought a new GPU and now I can get to the pc to part load. Tried using my recovery cd, but that only gets half way and then blue screens with a STOP 0x000000c2 error. I think its a driver issue but as Im unable to get into the recovery to troubleshoot further, im not sure what I can do. The only thing I can do is rig up my pc hd to my laptop as a slave, does anyone know any software that can check an OS that not being used on a hd? Is there anything else I can try? I have flashed the BIOS to the latest version.
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Nov 8, 2006
My computer won't stop booting in safe mode and I can't change it. I have no idea where to start.
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Jul 12, 2005
I was working on my computer, Windows 2000 Pro.I was moving my foot under the desk and accidentally switched off the surge protector.I turned the protector back on and restarted my computer.I get a royal blue screen that says Stop Error.Inaccessible Boot Device.None of the F8 options work for restart, they all say the same thing.I really don't want to have to reformat.
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Apr 2, 2007
It started yesterday, I was playing around on the computer and only downloaded magiciso.I continued to play around. I shut down the computer and it hasnt been the same since.When it 1st started back up..I got this:Address 80410527 base at 80400000 datestamp 45069e6e - ntoskrnl.exe IRQL not less or equal I tried to get into safe mode but nothing.I then tried last good config and it let me in...so I played around to what I thought would fix things..but when I restarted it again..it wont let me in either way now.
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May 3, 2005
I went into MSCONFIG and checked the box to go into safe mode so i could run some virus scans and adware scans and stuff like that. Now when it gets to the desktop it has the window that says Loading Windows and then after like 2-3 min. it says password is incorrect and that i should retype it and becarefull of caps lock and stuff like that. The thing is don't have a password. It does this when i boot normally too but it lets me hit ok and hit Cancel without a password entered.
All of a sudden it tries logging me in automatically when I start up but the thing is i dont need to log in. So I try to go back into normal mode and Ican't. I hit F8 during startup and went to the Boot Normally option but it still does to safe mode. What do I do? How do I log on or how do I get rid of this password thing? One more thing, the window that tells me the password is wrong has an OK box but theres no mouse on the screen for me to click it and I can't use the keyboard to select it.
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Mar 20, 2007
I have a dual boot linux/xp system.I was looking at partitions - just listing them - in linux, and now win xp won't come up in normal mode. It will come up in safe mode, however. Can you help me get my "normal mode" back?When the horizontal moving bar comes up in normal mode, it just goes on forever. I see the disk light go on for about 8 cycles of the bar. It usually runs 11 cycles before giving me the user selection screen. Now the disk light goes out after cycle 8, and the bar keeps going. I waited 32 cycles before giving up.
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Jan 29, 2009
I have a pc with Windows XP with SP2 installed. My computer has generally worked fine with little issues, but the other day Norton flagged up a virus issue. The virus was called Trojan.Patchep!inf, and couldn't be removed using Norton.Naturally, I'd have posted this in the malware removal/HJT forum, but I'm now locked out of my system.I need a way to be able to get into Windows before I can pull off any HJT logs or run any applications.The issue I have, is when Windows is loading up. I turn on my computer, and Windows boots up until the scrollbar/loading page. The computer then automatically reboots, and the cycle continues until I just hold the off button to turn off the computer. I've entered the boot menu and attempted the reboot in Safe Mode, and also tried using last working configuration. This has no effect, and still results in the constant restarting of the system.
I don't have a Windows XP disc as it was pre-installed when I bought the computer.For the time being I can boot from disc using Linux Ubuntu. I read about the virus that infected my system, which suggests that files such as winlogon are affected by the virus, which would explain my problems booting. Would it be possible to repair these files from Ubuntu, allowing me to boot the computer with Windows? I can then start a thread in the malware forum, posting HJT logs etc.
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Mar 25, 2007
When I'm trying to start up Windows XP Home Edition I receive an error box without an error message, I can just click YES or NO. Neither option let's me continue. When starting up in Safe Mode, everything works fine.
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Oct 7, 2007
Very similar to the following problem but i do not have a raid, and it seems that this PC has a raid and i don't, plus it was never really determined what the actual solution was.
http://forums.techguy.org/windows-nt...oot-black.html
The basics: XP Professional Boot up screen, right before the windows loading screen, or direct after the F8 Menu if you hit "Start Windows Normally..." it will just lock up, no HDD activity, blank screen. now BSOD, nothing.
All 3 safe mods work fine.
Ran chkdsk /r in recovery.
Ran proper fixboot procedure.
Went into safe mode and checked the event viewer.
The only concerning message i got was: The following boot-start or system-start driver(s) failed to load:
AmdK8
Fips
nod32drv
Formatting really isnt an issue since i can back up anything i need through safe mode. However its just the fact that the Windows gremlin has struck me again and i must defeat it once more.
I highly doubt this is a hardware issue as it is more of a driver/software issue.any help?
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Nov 6, 2008
Is there any other way to boot in safe mode than F8? Windows XP is not loading properly. It is going to my background with the cursor, but nothing else. I tired to run msconfig from the task manager, but it didn't open. I want to boot in safe mode to do a system restore, but when I restart the computer, the F8 option says "to enable system configuration."
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May 17, 2007
When I hit the F8 key, my Windows XP Pro OS takes me to the boot menu screen. I click on Safe Mode, and it scrolls with all the script, briefly, and then kicks into regular boot mode! Normally, with Safe Mode, it scrolls with the funny looking script, stays still for a few moments, and then goes into Safe Mode (after a prompt).
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