Cannot Boot Pro - Safe Mode - Black Screen With Working Cursor
Dec 15, 2004
I cannot boot my XP machine. In safe mode it also says safe mode in white text in each corner and shows windows build details at the top. I have trying going back to previous good config - same problem. A normal boot just leads to a black screen with a movable mouse arrow - no sign of a login screen. I have tried a recovery reinstall from a an XP pro CD from another computer - this took about 40 minutes and went through all the steps normally (with normal graphics displayed duting the reinstall) but after finishing the same problem is still there.
Only now the windows build info in sfae mode reports SP1 (originally didi not as the computer was supplied with XP before SP1) I am at a loss to know what to do to get the machine wordking without a refomat of the hard disk, whcih will destroy all my data, and my partners stuff too - mostly not backed up, as usual.
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Apr 14, 2006
My computer has been acting screwy. While i have been playing a game my screen would freeze and black out, or just suddently black out.so i would have to shut it off through the back switch. this was happening for about a week. This problem happened again last night only this time it wont let me boot back into windows. it will boot up to the windows logo loading screen and restart, after this restart it will tell me windows did not boot properly and ask to continue with safe mode with networking, and console.(still rebooted with all choices) and windows normaly (rebooted) and windows with last safest configuration (still rebooted). occasionaly it will get to scandisk, after the scandisk it will lock up or reboot, if it gets passed scandisk without rebooting it gives me a blue screen
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Oct 9, 2009
Powers on to the normal blue screen. Black screen comes up that says We apologize for the inconvience...etc. etc. windows did not shut down normally and gives the option for last know good configeration, start windows normally, safe mode, etc. Tried them all and it just goes back to the normal blue screen and back to We apologize for the inconvience. F10 system recovery does the same thing.I would like to be able to fix this and not lose any of the information I have on my hard drive. I did a total back-up about 7 months ago (13 DVDs worth) and do have some backup through Norton 360
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Aug 25, 2008
My main pc is stuck in a boot cycle giving me the black screen with options to start in safe mode etc etc and when selecting one of those options it reboots to the same point. When I press return the system tries to start it attempts it, clicks then goes back to boot cycle. The Windows XP system disk won't cut in like it should so I cannot gain control of the pc.
System is a Dell, 2years old and has had various viruses despite having the usual protection. I am currently using my old trusty Advent Pentium 3 for this message (which has never had the same degree of virus prob's curiously). After the first virus Dell talked me through using Ghost - brilliant. Within a couple of days it was hit again and usinng Spybot got rid of the virus but PC kept displaying the message rundll.dll file damaged. So I used XP Recovery seemingly with no problem only to find it won't reboot.
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Aug 4, 2008
I have an Intel DG31PR with 1 GB memory and Windows XP Home. When I turn the computer on the Intel logo and BIOS 2 settings appear then the screen goes back with a flashing cursor at the top left of the screen . I have to reboot several times before I can login. How do I stop this from happening?
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Jul 15, 2009
i am working on this computer for a customer it has windows xp when you start it up you get the xp splash screen and that's it no user accounts just comes up to a black screen will not start to safe mode no last known good no safe mode with command prompt no safe mode with networking just keep getting black screen.
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Nov 11, 2006
My computer starts up and then continues in an ifinite restarting cycleWell, when I try to turn my computer on, it starts to load but then goes to a black screen saying some thing like:Your computer encountered a problem...it may have been bacuse of...or power failures...hard driveIt also says to click Safe Mode, Start Windows Normally or Same Configuration with a little timer at the bottomif I press enter for Start Normally or Same Config, it goes to a loading page and then shuts down and restarts going baack to the black screen. Restarting and Restarting and restarting
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Jun 23, 2006
Running XP Pro and never had a problem. Since last night it has refused to boot. After doing the XP loading screen for normal time, it loads a black screen with the mouse, and nothing else. I've waited over fifteen minutes and it does nothing. After a few clicks, the error speaker beeps and the mouse freezes. Tried loading in safe mode, and it gives a black screen with all the safe mode text around the screen. Anyone had any experience with this?
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Aug 9, 2010
it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me how to fix this?
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Dec 1, 2006
I booted up my computer 3 days ago and logged in under my user name, and there were no desktop icons or taskbar, so I restarted my computer and tried every user, still nothing. I went to msconfig to restore it to a earlier point, and when it restarted I went to my user name, and still nothing so I went to msconfig again and booted it up in safe mode, when it restarted, right before the user names screen came up, a black screen with "SAFE MODE" in all four corners pops up for about 3 or 4 seconds, then the user name screen comes up with the ADMIN and the rest of the user names, it doesn't matter what name I log in as it always goes to the same black Safe Mode screen as before but it will freeze there forever. So I had to manually shut it down. When it restarted I hit F8 to get it out of safe mode and chose restart computer normally, then when it restarts the same exact thing thing happens. I've tried every option at the F8 selection screen. So I put in a cd with Mepis Linux on it that my cousin gave me, but I didn't install it I have been running it off the disk. And I have no clue what to do next.
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Jun 13, 2010
I left a MICROSOFT WORD CD in the player and shutdown, the next day I turn on the computer and the CD started up, and it has gone to black screen with cursor each time I start it now. I get 2 choices, F2 or F12. The 4 code lights on the back panel are all green indicating no problems, what can I try?
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Jan 9, 2009
i had a computer which had a pretty bad visus on it. i think i got the virus out but now it wont start.I tried to do a repair of windows with what i thought was the disc for the pc, turns out it was a different xp version than the one on the pc.
So how i have the original corrupted windows, and the repair version of xp on the machine. Both of which will not even run.Its really important that i get the data of the pc, that was the whole point of what i am doing. the computer starts, then said it didnt load, i choose how i want to start the pc, safe mode...etc and then it freezes.Sometimes it just goes straight to a black screen, and i can no longer get it to boot from the windows disc.
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Sep 28, 2008
I push the power button on the modem and it's fine... right after the screen does the Windows XP with the loading bar at the bottom screen it turns black and I even left it on for like 10 minutes and it still wont work. I also tried to start windows in SAFE MODE and LAST GOOD CONFIGURATION plus many others, but it wont work. I still have valuable information in the computer so,
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Jun 4, 2008
When my computer loads up,after the bios i get a black screen. I am unable to enter safe mode or even boot from the Windows XP.
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Aug 22, 2010
as above, pentium 4 windoiws xp black screen on startup cannot see bios menu or get to safe mode.
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Sep 5, 2006
I am trying to get my computer to boot but having problems. It gets to the title page of windows xp and stays there...I wanted to do a system restore but when I go onto log on page my mouse isn't working either.....what should I do?
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Mar 31, 2006
i did a previous thread of my computer being slow, ignore that one... i got a much serious problem. Someone told me to go into safemode so i just tried to reboot in safe mode. It wouldn't reboot all i saw was a black screen with a mouse cursor so i press the reset button, but this computer is not stable i always haev to press the reset button. Now when i try to restart it jsut reboots again and again. It brings me this blue screen saying STOP:c0000218 {registry file failure} the hive file or sumthing like that and systemrootsystem32configdefault and then it restarts. When i try to go to safe mode i see all these .sys files loading or sumthing and then it gets stuck after like the 20th one. Im on windows 2000, i installed 2000 in cases like these. i found help on a different site. It told me to go to recovery mode, i instert my XP CD and boot it from taht but that doesn't work for sum reason. SO i got my XP boot disks and it works!! BUTTT i go to recovery mode and it restarts and nothing happens! just a plain restart! what can i do!!!
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Nov 23, 2009
I have a Windows XP Professional Edition and i incurred a spyware virus on my PC, so i made a dumb decision by running MSCONFIG and changing my SAFEBOOT option, I did this because previously I couldn't even get into Safe Mode, it would load the files on the screen.
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Jul 25, 2008
Recently I was playing a game when my computer froze up, when I restarted it, it froze every time on the Windows XP bootscreen. It boots fine in Safe mode with networking. (I'm typing this post on this computer)
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Dec 2, 2009
Is there is a way to start xp in safe mode without the use of the arrow keys and enter key as his keyboard freezes up after the F8 key is used to get to the safe mode screen.
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Sep 12, 2008
. I have a two year old dell dimension e310 desktop computer that has 'never' had a problem...until last night. After installing a game online for my son (from gametap) the game was running very slow and then just froze on the screen. I tried every way to shut the game off...couldn't...it was just stuck. I tried ctl-alt-delete expecting the task manager to appear....nothing... At that point I resorted to just shutting off the main switch. When I turned it back on a couple of minutes later it tried to start normally...then a blue screen comes up that says a 'problem has been detected and windows has been forced to shut down....etc'.. It read it and it instructed me to press f 8 and try to start in 'safe mode'
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Jul 20, 2010
I am having a terrible problem my cursor works for a short period of time then freezes. I reboot and it happens again. When I am in Safe Mode Networking it does not happen. So I do not believe it is my Hard Drive.
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Jun 15, 2005
In trying to get rid of some adware, I attempted to boot my computer (P4 2.8 GHz, 1.5 GB Ram, Windows XP SP2) in safe mode. When I selected "Safe Mode with Networking", I was brought to a blue screen called a "STOP ERROR SCREEN" - basically it said that it had to stop the booting up of the computer or the computer might be harmed. It suggested removing any recently installed hardware and disabling BIOS memory options such as caching or shadowing. So I rebooted and got into windows normally just fine.
Then I decided to try just regular Safe Mode (without networking) - when I selected that option, the computer started to do it, then rebooted and prompted me if I wanted to boot into Windows normally or safe mode, etc...I tried Safe Mode again - same thing, a reboot. I tried Safe Mode with Networking again - and I got the blue Stop Error Screen again.
This is pretty strange (at least I've never seen it) and I'd really like to be able to boot into safe mode.
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Feb 6, 2006
I am having trouble booting up my laptop. It goes to the "windows" screen the a blue screen flashes for just a second and the only thing I can read is "a problem has occured" because of the short duration the screen is up...there is a lot more words on there but I don't have time to read it all. Then it goes to the option screen to restart or start in safe mode...which is what I'm in at this time.
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Aug 12, 2008
I first noticed a problem when a command prompt window popped up during startup.1.exe. After some searching I discovered it was a trojan located on c root directory. I decided to try and scan to remove it. I used Adaware and AVG free and didnt get it. (only found a few low risk tracking cookies) I then tried SpyBot but during the update process it decided it needed to install the new version so it went ahead and did this then informed me i needed to reboot. I selected not to right away. I scanned with System Mechanic to remove junk and obsolete files and got rid of them all. I then did a registry scan and deleted everything system mechanic found.
I then deleted the installation .exes and shortcuts that had been added to my desktop by Adaware and Spy bot.I also have zone alarm running all the time.When i came to restart my pc, it passes the windows XP main screen but then freezes on the Acer brand screen. It also will not boot into safe mode. I just get the normal safe mode screen but with the operating system details printed across the top and no start menu/input options etc.Ive removed and reseated the RAM and the battery.Im really stuck as to what to try next!Its an Acer Aspire laptop about 2 years old.Ive done something to kill it but nothing massively different to what i have done in the past.Im fairly good with these things but im feeling a little lost for ideas!
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Dec 26, 2004
I had been away from my computer for about an hour and when i returned the screen was black and nothing would change it so hit the restart button. When the computer started up, I first saw the usual blue dell logo-screen, however, the next screen was the windows 98 startup logo-screen. The computer then entered DOS mode and at the top of the screen it says Microsoft Windows 98. This problem persists every time i start the computer. I only have 1 primary partion and i installed XP on it from a clean install by using a win98 bootdisk to format and running winnt from the i386 folder of the xp cd. When i try to enter SAFE MODE the computer goes to the Win 98 start-up logo screen again and enters DOS again. I know that all my files are still on the HDD because i can navigate through them. All i really want to do is somehow save some files that are on te HDD so i can just format and reinstall XP.
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Jun 22, 2007
since Vista isn't working I'm trying to install XP pro on the system. I boot from CD, run the setup, when it restarts it goes to a black screen with a single flashing cursor in the top left instead of booting windows.
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Jan 4, 2006
About four months ago, I received a computer as a gift. However, about two weeks ago, while booting, I got a screen asking to run (I believe) a scan on my drives. After the scan was done, The computer completely shut down. When I tried to turn it back on, where the log in screen should be with the accounts on it, I had only a black screen, but I could see and move my cursor.I have done everything I could think of, tried to start in Safe Mode (same thing happened), tried to boot in Last Best Configuration(same), put hard drive in another computer and defragged it(No Results), and tried putting my Windows XP CD in to do a System Restore(Same thing happens). I don't really have very much on the computer, so a restore would not be too painful. Is there anything that I NEED to do when booting up with my XP disk to perform a restore?
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Apr 28, 2006
I have just fired a new hard drive, but i am having a problem installing xp. When i first switch on. i get a press any key to boot from cd message. But then nothing happens, just a black screen, with a cursor on the corner.
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Oct 15, 2007
I have a ibm think pad with windows xp on. It will boot upto the windows xp loading screen with the loading bar and then when it should move onto the log on screen it brings up a blank page with a small mouse cursor. When i boot it up in safe mode it comes up with a bigger mouse cursor. I have tried pressing control alt delete and buttons like space bar to see if they work but still nothing.
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May 30, 2008
When I try and boot up my computer it gets through the dell boot screen. But when it starts trys to boot up windows I just get a black screen with a blinking cursor in the top rigth hand corner. I didn't do anything out of the ordinary? I updated my internet explorer to IE7, and I updated my I-Tunes. I don't know what could have done it or what I have done. I don't get any error message or anything.
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