Boot Failure: Black Screen. Last Known Configuration Safe Mode Wont Work?
Oct 9, 2009
Powers on to the normal blue screen. Black screen comes up that says We apologize for the inconvience...etc. etc. windows did not shut down normally and gives the option for last know good configeration, start windows normally, safe mode, etc. Tried them all and it just goes back to the normal blue screen and back to We apologize for the inconvience. F10 system recovery does the same thing.I would like to be able to fix this and not lose any of the information I have on my hard drive. I did a total back-up about 7 months ago (13 DVDs worth) and do have some backup through Norton 360
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Apr 14, 2006
My computer has been acting screwy. While i have been playing a game my screen would freeze and black out, or just suddently black out.so i would have to shut it off through the back switch. this was happening for about a week. This problem happened again last night only this time it wont let me boot back into windows. it will boot up to the windows logo loading screen and restart, after this restart it will tell me windows did not boot properly and ask to continue with safe mode with networking, and console.(still rebooted with all choices) and windows normaly (rebooted) and windows with last safest configuration (still rebooted). occasionaly it will get to scandisk, after the scandisk it will lock up or reboot, if it gets passed scandisk without rebooting it gives me a blue screen
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Dec 15, 2004
I cannot boot my XP machine. In safe mode it also says safe mode in white text in each corner and shows windows build details at the top. I have trying going back to previous good config - same problem. A normal boot just leads to a black screen with a movable mouse arrow - no sign of a login screen. I have tried a recovery reinstall from a an XP pro CD from another computer - this took about 40 minutes and went through all the steps normally (with normal graphics displayed duting the reinstall) but after finishing the same problem is still there.
Only now the windows build info in sfae mode reports SP1 (originally didi not as the computer was supplied with XP before SP1) I am at a loss to know what to do to get the machine wordking without a refomat of the hard disk, whcih will destroy all my data, and my partners stuff too - mostly not backed up, as usual.
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Aug 25, 2008
My main pc is stuck in a boot cycle giving me the black screen with options to start in safe mode etc etc and when selecting one of those options it reboots to the same point. When I press return the system tries to start it attempts it, clicks then goes back to boot cycle. The Windows XP system disk won't cut in like it should so I cannot gain control of the pc.
System is a Dell, 2years old and has had various viruses despite having the usual protection. I am currently using my old trusty Advent Pentium 3 for this message (which has never had the same degree of virus prob's curiously). After the first virus Dell talked me through using Ghost - brilliant. Within a couple of days it was hit again and usinng Spybot got rid of the virus but PC kept displaying the message rundll.dll file damaged. So I used XP Recovery seemingly with no problem only to find it won't reboot.
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May 25, 2009
It goes to window loading screen, black screen with window logo, and in middle of that screen it shuts off and reboot I was successfully able to boot in to safe mode but even after going back to system recovery points it fail to work properly. I have boot from windox xp cd and went to recovery command and have recovered boot files and still fails to work... Repairing window installation from installation window of window cd isn't an option for me because obviously window cd doesn't work well with wubi boot setting.
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Oct 22, 2007
My Laptop running on windows XP Home just fails to boot up. It also does not start in the Safe Mode, (system freezes).When I tried to boot using the Recovery CD, the system just shuts itself down. If I try using the CD to boot, it simply shuts down after a few minutes.
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May 18, 2005
applications were running slow, having problems closing etc. I expected a virus problem, but NIS 2005 did not detect any viruses. This morning I attempted to boot the machine as usual, and I found that windows would not boot after repeated attempts in any mode. I borrowed a friends windows XP cd, i dont have mine on hand, and attempted to repair the installation. However, when it tried to copy files to the hard drive it said that it could not detect it.
Naturally, seeing this i assumed that the harddrive had gotten knocked around, bad power lead, etc. I made sure that the connecters were securely attached and booted again, repair etc, same problem. I believe that the problem lies with the configuration of using a PCI card to connect the hard drive to the motherboard. When its connected to the mother board, however, the boot agent wont run, saying that the "disk is not ready" or something to that extent.
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Jul 15, 2009
i am working on this computer for a customer it has windows xp when you start it up you get the xp splash screen and that's it no user accounts just comes up to a black screen will not start to safe mode no last known good no safe mode with command prompt no safe mode with networking just keep getting black screen.
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Nov 11, 2006
My computer starts up and then continues in an ifinite restarting cycleWell, when I try to turn my computer on, it starts to load but then goes to a black screen saying some thing like:Your computer encountered a problem...it may have been bacuse of...or power failures...hard driveIt also says to click Safe Mode, Start Windows Normally or Same Configuration with a little timer at the bottomif I press enter for Start Normally or Same Config, it goes to a loading page and then shuts down and restarts going baack to the black screen. Restarting and Restarting and restarting
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Jun 23, 2006
Running XP Pro and never had a problem. Since last night it has refused to boot. After doing the XP loading screen for normal time, it loads a black screen with the mouse, and nothing else. I've waited over fifteen minutes and it does nothing. After a few clicks, the error speaker beeps and the mouse freezes. Tried loading in safe mode, and it gives a black screen with all the safe mode text around the screen. Anyone had any experience with this?
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Dec 1, 2006
I booted up my computer 3 days ago and logged in under my user name, and there were no desktop icons or taskbar, so I restarted my computer and tried every user, still nothing. I went to msconfig to restore it to a earlier point, and when it restarted I went to my user name, and still nothing so I went to msconfig again and booted it up in safe mode, when it restarted, right before the user names screen came up, a black screen with "SAFE MODE" in all four corners pops up for about 3 or 4 seconds, then the user name screen comes up with the ADMIN and the rest of the user names, it doesn't matter what name I log in as it always goes to the same black Safe Mode screen as before but it will freeze there forever. So I had to manually shut it down. When it restarted I hit F8 to get it out of safe mode and chose restart computer normally, then when it restarts the same exact thing thing happens. I've tried every option at the F8 selection screen. So I put in a cd with Mepis Linux on it that my cousin gave me, but I didn't install it I have been running it off the disk. And I have no clue what to do next.
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Jan 9, 2009
i had a computer which had a pretty bad visus on it. i think i got the virus out but now it wont start.I tried to do a repair of windows with what i thought was the disc for the pc, turns out it was a different xp version than the one on the pc.
So how i have the original corrupted windows, and the repair version of xp on the machine. Both of which will not even run.Its really important that i get the data of the pc, that was the whole point of what i am doing. the computer starts, then said it didnt load, i choose how i want to start the pc, safe mode...etc and then it freezes.Sometimes it just goes straight to a black screen, and i can no longer get it to boot from the windows disc.
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Sep 28, 2008
I push the power button on the modem and it's fine... right after the screen does the Windows XP with the loading bar at the bottom screen it turns black and I even left it on for like 10 minutes and it still wont work. I also tried to start windows in SAFE MODE and LAST GOOD CONFIGURATION plus many others, but it wont work. I still have valuable information in the computer so,
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Jun 4, 2008
When my computer loads up,after the bios i get a black screen. I am unable to enter safe mode or even boot from the Windows XP.
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Aug 22, 2010
as above, pentium 4 windoiws xp black screen on startup cannot see bios menu or get to safe mode.
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Aug 6, 2007
I was incredibly bored and I downloaded an old DOS VGA version of The Oregon Trail from the-underdogs. I used VDMsound to run it, and everything seemed to work alright until i got sick of the game and tried to quit. It locked up, i used ctrl-alt-del a few times, got impatient and stupidly switched off the computer just as i was being dumped back to windows. When i turned the computer back on, i was given the "safe mode" prompt, so i chose to start in safe mode. It then showed that list of system files(?) it was loading until it gets to "d347bus.sys" and asks if i want to press escape to skip loading it. Regardless of whether i press esc or not, it moves on to "SPTD.sys" and asks the same question. After i press escape (or not), i get a black screen, then the computer restarts again back to the safe mode prompt. If i try to "start windows normally" i get to the Windows XP loading screen, the progress bar moves a bit then the whole thing restarts again. Safe mode with command prompt, safe mode with networking, last known good configuration, none of these work, they all result in this maddening infinite loop.
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Jan 28, 2007
I have a machine running win xp home edition SP2 that will not load windows up unless I do it by way of safe mode. It goes to the black xp screen and hangs up there. I did a system restore to an earlier date in safe mode but when it resarted i got the same results. Is this a symtom of a bad CMOS battery? The system has been running good for 3 years and this just started today.
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Nov 23, 2006
pc wont boot. its a sata hard disk which is detected upon boot. however i dont even get the windows splash screen. in the bios - the hd doesnt show up. safe mode doesnt work neither does last known good settings. i put the xp disk in and attempted to do an (install followed by a repair ) rather than system console. nothing works because the xp disk claims no hard drive exists. is it cos its serial ata. im not exactly sure if its got raid setup etc although i do possibly remeber a viaraidtool popup that might have come up on the odd times ive been over and used my dads pc to educate him on eBay. :-) anybody got an idea. sorry i dont have specs.
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Mar 27, 2008
A family members sony vaio will not boot up, the computer doesnt load windows XP (The windows XP loading screen appears but will then goes blank and reboots automatically.) When the computer first turns on a blank screen appears with text saying "we're sorry for the inconvienice, etc..." then has a 30 second timer for which option i would like to choose.These are my options below (which none work).
It doesnt work on Safe Mode, Safe Mode (Networking), Safe Mode (Command Prompt) or even the "last known to work configurations". Im totally lost on what i can do from here. I need assistence people!!
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Nov 23, 2009
I have a Windows XP Professional Edition and i incurred a spyware virus on my PC, so i made a dumb decision by running MSCONFIG and changing my SAFEBOOT option, I did this because previously I couldn't even get into Safe Mode, it would load the files on the screen.
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Jul 25, 2008
Recently I was playing a game when my computer froze up, when I restarted it, it froze every time on the Windows XP bootscreen. It boots fine in Safe mode with networking. (I'm typing this post on this computer)
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Sep 12, 2008
. I have a two year old dell dimension e310 desktop computer that has 'never' had a problem...until last night. After installing a game online for my son (from gametap) the game was running very slow and then just froze on the screen. I tried every way to shut the game off...couldn't...it was just stuck. I tried ctl-alt-delete expecting the task manager to appear....nothing... At that point I resorted to just shutting off the main switch. When I turned it back on a couple of minutes later it tried to start normally...then a blue screen comes up that says a 'problem has been detected and windows has been forced to shut down....etc'.. It read it and it instructed me to press f 8 and try to start in 'safe mode'
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Sep 10, 2005
I can only start my PC in safe mode as normal mode gives me the error message stated below each and everytime. I can not use the 'Last Good Configuration' mode as it gives me the same Blue Screen message. I safe mode it won't allow me to use System Restore as it tells me to restart my PC then use System Restore. I have not run out of hard disk space as I have 75Gb left on my hard drive. The only thing that I could imagine that could've created this problem is that I downloaded a few diagnostic programs including registry ones and wanted to clean up my PC. After I used the programmes I uninstalled them.
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Jun 15, 2005
In trying to get rid of some adware, I attempted to boot my computer (P4 2.8 GHz, 1.5 GB Ram, Windows XP SP2) in safe mode. When I selected "Safe Mode with Networking", I was brought to a blue screen called a "STOP ERROR SCREEN" - basically it said that it had to stop the booting up of the computer or the computer might be harmed. It suggested removing any recently installed hardware and disabling BIOS memory options such as caching or shadowing. So I rebooted and got into windows normally just fine.
Then I decided to try just regular Safe Mode (without networking) - when I selected that option, the computer started to do it, then rebooted and prompted me if I wanted to boot into Windows normally or safe mode, etc...I tried Safe Mode again - same thing, a reboot. I tried Safe Mode with Networking again - and I got the blue Stop Error Screen again.
This is pretty strange (at least I've never seen it) and I'd really like to be able to boot into safe mode.
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Feb 6, 2006
I am having trouble booting up my laptop. It goes to the "windows" screen the a blue screen flashes for just a second and the only thing I can read is "a problem has occured" because of the short duration the screen is up...there is a lot more words on there but I don't have time to read it all. Then it goes to the option screen to restart or start in safe mode...which is what I'm in at this time.
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Aug 12, 2008
I first noticed a problem when a command prompt window popped up during startup.1.exe. After some searching I discovered it was a trojan located on c root directory. I decided to try and scan to remove it. I used Adaware and AVG free and didnt get it. (only found a few low risk tracking cookies) I then tried SpyBot but during the update process it decided it needed to install the new version so it went ahead and did this then informed me i needed to reboot. I selected not to right away. I scanned with System Mechanic to remove junk and obsolete files and got rid of them all. I then did a registry scan and deleted everything system mechanic found.
I then deleted the installation .exes and shortcuts that had been added to my desktop by Adaware and Spy bot.I also have zone alarm running all the time.When i came to restart my pc, it passes the windows XP main screen but then freezes on the Acer brand screen. It also will not boot into safe mode. I just get the normal safe mode screen but with the operating system details printed across the top and no start menu/input options etc.Ive removed and reseated the RAM and the battery.Im really stuck as to what to try next!Its an Acer Aspire laptop about 2 years old.Ive done something to kill it but nothing massively different to what i have done in the past.Im fairly good with these things but im feeling a little lost for ideas!
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Feb 22, 2008
I have a computer that will not boot up except for in safe mode, probably due to a virus. When I attempt to install the latest Ad-Aware, I get the following message:"Windows Installer: The system administrator has set policies to prevent this installation" I am currently logged in as administrator
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Jul 1, 2008
After running a defragmentation, I received a message that 6 mb of system 32 did not defrag. the system ran, closed, then when booted up the next day I received the windows 32 error. I have an OEM windows xp installed in the computer, a pentium III gateway, and i understand that common recovery proceedures cannot be used with success, because the OEM versions have embedded passwords and such. I have not heard strange sounds from my hard drive, previous to , and subsiquent to the problem. I wish to run chkdsk,to see if this can resolve the problem, if the OEM version will allow it. Is this possible, and the fact that I have a D drive slaved to the c drive matter?
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Dec 26, 2004
I had been away from my computer for about an hour and when i returned the screen was black and nothing would change it so hit the restart button. When the computer started up, I first saw the usual blue dell logo-screen, however, the next screen was the windows 98 startup logo-screen. The computer then entered DOS mode and at the top of the screen it says Microsoft Windows 98. This problem persists every time i start the computer. I only have 1 primary partion and i installed XP on it from a clean install by using a win98 bootdisk to format and running winnt from the i386 folder of the xp cd. When i try to enter SAFE MODE the computer goes to the Win 98 start-up logo screen again and enters DOS again. I know that all my files are still on the HDD because i can navigate through them. All i really want to do is somehow save some files that are on te HDD so i can just format and reinstall XP.
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Mar 17, 2005
I cannot on starting/restarting Compaq Presario, XP SP2 access either the Bios nor Safe Mode using any of the function keys when CPU is starting up. I have to go to BOOT.INIT to select the Safe Mode and then restart
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Sep 24, 2004
After browsing through many of the threads here I have decided to post my own as I am unable to come to any conclusions. MSI, Pentium 4 1.9GHz, 2x60 GB HD (Maxtor ???), 2x256MD DDR-266, It won't boot at all - none of the F8 boot options work, which I have tried several times after recieving the following error
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