Computer Wont Boot Except In Safe Mode & Installer Wont Work?
Feb 22, 2008
I have a computer that will not boot up except for in safe mode, probably due to a virus. When I attempt to install the latest Ad-Aware, I get the following message:"Windows Installer: The system administrator has set policies to prevent this installation" I am currently logged in as administrator
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Aug 6, 2007
I was incredibly bored and I downloaded an old DOS VGA version of The Oregon Trail from the-underdogs. I used VDMsound to run it, and everything seemed to work alright until i got sick of the game and tried to quit. It locked up, i used ctrl-alt-del a few times, got impatient and stupidly switched off the computer just as i was being dumped back to windows. When i turned the computer back on, i was given the "safe mode" prompt, so i chose to start in safe mode. It then showed that list of system files(?) it was loading until it gets to "d347bus.sys" and asks if i want to press escape to skip loading it. Regardless of whether i press esc or not, it moves on to "SPTD.sys" and asks the same question. After i press escape (or not), i get a black screen, then the computer restarts again back to the safe mode prompt. If i try to "start windows normally" i get to the Windows XP loading screen, the progress bar moves a bit then the whole thing restarts again. Safe mode with command prompt, safe mode with networking, last known good configuration, none of these work, they all result in this maddening infinite loop.
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Jan 28, 2007
I have a machine running win xp home edition SP2 that will not load windows up unless I do it by way of safe mode. It goes to the black xp screen and hangs up there. I did a system restore to an earlier date in safe mode but when it resarted i got the same results. Is this a symtom of a bad CMOS battery? The system has been running good for 3 years and this just started today.
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Nov 23, 2006
pc wont boot. its a sata hard disk which is detected upon boot. however i dont even get the windows splash screen. in the bios - the hd doesnt show up. safe mode doesnt work neither does last known good settings. i put the xp disk in and attempted to do an (install followed by a repair ) rather than system console. nothing works because the xp disk claims no hard drive exists. is it cos its serial ata. im not exactly sure if its got raid setup etc although i do possibly remeber a viaraidtool popup that might have come up on the odd times ive been over and used my dads pc to educate him on eBay. :-) anybody got an idea. sorry i dont have specs.
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Oct 9, 2009
Powers on to the normal blue screen. Black screen comes up that says We apologize for the inconvience...etc. etc. windows did not shut down normally and gives the option for last know good configeration, start windows normally, safe mode, etc. Tried them all and it just goes back to the normal blue screen and back to We apologize for the inconvience. F10 system recovery does the same thing.I would like to be able to fix this and not lose any of the information I have on my hard drive. I did a total back-up about 7 months ago (13 DVDs worth) and do have some backup through Norton 360
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Mar 27, 2008
A family members sony vaio will not boot up, the computer doesnt load windows XP (The windows XP loading screen appears but will then goes blank and reboots automatically.) When the computer first turns on a blank screen appears with text saying "we're sorry for the inconvienice, etc..." then has a 30 second timer for which option i would like to choose.These are my options below (which none work).
It doesnt work on Safe Mode, Safe Mode (Networking), Safe Mode (Command Prompt) or even the "last known to work configurations". Im totally lost on what i can do from here. I need assistence people!!
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Sep 15, 2007
I bought a new cpu awhile ago. When I moved my old cpu to my other desk and restarted it, it would only let me start in safe mode. It was working fine prior to this. I tried system restore to many differnt days, but nothing would work. I think I probably need to reinstall windows, but before I do, I was wondering if there is anything else I can try.
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Jun 25, 2006
i have xp sp2 the other day zone alarm had an update, which i preformed but did not reboot at that moment. then i ran system mechanic6 total care program. then i restarted my computer. here is where my problem comes in my computer will continually goes to the screen that states in 30 seconds your system will start in normal mode(it does not) then when it did that for 5x, i tried last known 3x(it did not work),then safe mode then safe mode with network, then safe mode with command prompt.
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May 27, 2008
My computer seems to be in a mess and I have absolutely no idea why.It will only start in Safe Mode, trying last known configuration and normal start ups cause it to freeze atthe loading screen.It started when my computer randomly froze up while I was using it. I tried rebooting it but only safe mode worked, however when I left it alone for a couple of hours it worked normally for around 10 minutes, then froze up again.I thought it could be overheating so I left it for the night, but its still not booting up normally.I've tried using msconfig to make it do a diagnostic startup but that doesn't work either.
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Jun 30, 2006
I installed a required update for MSN Messenger and after I rebooted the computer, it won't load into Windows and gives me the following error Windows could not start because the following file is missing or corrupt:WINDOWSSYSTEM32CONFIGSYSTEMYou can attempt to repair this file by starting Windows setup using the original setup CD-ROM. Select 'r' at the first screen to start repair.How can i fix this problem with the CD? I tried the recovery console, but it is just a command prompt.
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Aug 7, 2005
Laptop (running Windows XPHome Edition) has developed some problem so that he can't get it to boot up; not even in Safe Mode.He doesn't have his installation disk with him, stuck with a dead computer.
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Dec 15, 2004
When i try to install a program i had downloaded from the web, i get a box saying: Windows Installer
The Windows Installer device could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. My OS is Windows XP with sp2. I am not running windows in safe mode.
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Oct 19, 2008
my computer was infected with -powered by Zeno' spyware and I was advised to start in safe mode to remove some files. I ticked safemode under boot.ini in msconfig and my computer restarted, but only got as far as the Windows XP loadup page before rebooting itself. I have tried 'last known good configuration' etc, but to no avail... the computer simpl will not get past this point. I decided to reinstall (repair) Windows XP, but unfortunately, I cannot do this because it reaches a screen where it says setup cannot complete under safe mode. I can't turn this safemode off though, because I can't get the computer on to reaccess boot.ini.
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Dec 16, 2007
I am trying to get into the computer administrator account, so I Can change my limited account to an administrator account as well, but I can't get to the screen that says I can go into safe mode...When I press F8 during startup, this screen comes up.Then when I go to start -> Run -> MSCONFIG I'm not allowed to because I am not a computer administator. My computer is an My computer is an HP Pavilion a562n
It has an ASUS motherboard I think?
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Dec 26, 2004
I had been away from my computer for about an hour and when i returned the screen was black and nothing would change it so hit the restart button. When the computer started up, I first saw the usual blue dell logo-screen, however, the next screen was the windows 98 startup logo-screen. The computer then entered DOS mode and at the top of the screen it says Microsoft Windows 98. This problem persists every time i start the computer. I only have 1 primary partion and i installed XP on it from a clean install by using a win98 bootdisk to format and running winnt from the i386 folder of the xp cd. When i try to enter SAFE MODE the computer goes to the Win 98 start-up logo screen again and enters DOS again. I know that all my files are still on the HDD because i can navigate through them. All i really want to do is somehow save some files that are on te HDD so i can just format and reinstall XP.
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Mar 3, 2007
my computer hasnt been able to go into safe mode the last two times some bad thing has happened to it. i can easily get into the menu where you have to select how you want to start up, but when i select safe mode, it just sends a wall of text down, and stops at "mup.sys" each time. from there i have to reboot to get it to do anything.now my main problem is that i disabled the graphics card i have installed in the pci and the motherboards default graphics card (i wanted to use the original one so i could transfer my graphics card to a different computer), so i cant really do much about getting into windows to change that, with out being able to run in safe mode.
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May 3, 2005
I went into MSCONFIG and checked the box to go into safe mode so i could run some virus scans and adware scans and stuff like that. Now when it gets to the desktop it has the window that says Loading Windows and then after like 2-3 min. it says password is incorrect and that i should retype it and becarefull of caps lock and stuff like that. The thing is don't have a password. It does this when i boot normally too but it lets me hit ok and hit Cancel without a password entered.
All of a sudden it tries logging me in automatically when I start up but the thing is i dont need to log in. So I try to go back into normal mode and Ican't. I hit F8 during startup and went to the Boot Normally option but it still does to safe mode. What do I do? How do I log on or how do I get rid of this password thing? One more thing, the window that tells me the password is wrong has an OK box but theres no mouse on the screen for me to click it and I can't use the keyboard to select it.
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May 3, 2007
In device manage it has exclamation by it i uninstalled but if i do add hardware its located w/ exclamation by itif i uninstall an restart its back with exclamation dont work in safe mode works be4 boot when i type in password its disabled on boot.
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Mar 20, 2007
I have a dual boot linux/xp system.I was looking at partitions - just listing them - in linux, and now win xp won't come up in normal mode. It will come up in safe mode, however. Can you help me get my "normal mode" back?When the horizontal moving bar comes up in normal mode, it just goes on forever. I see the disk light go on for about 8 cycles of the bar. It usually runs 11 cycles before giving me the user selection screen. Now the disk light goes out after cycle 8, and the bar keeps going. I waited 32 cycles before giving up.
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Sep 29, 2007
Windows XP Home : My desktop boots only in safe mode and system restore fails. Last known good configuration doesn't work too. Normal boot falls in a restart loop. Can somebody help, please ? Problem created by malware (trojans,worms,etc).I use Avast antivirus.
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Mar 9, 2010
My desktop is stuck on an infinite startup loop, I can see the standards Windows starting screen then there is a quick BSOD flash and the computer restarts and does the same thing - lucky I have a spare old laptop which will allow me to jump onto this site. Safe mode options do not work I tried the Windows recovery console - typing 'R' booting from the CD but then I get stuck at the console black screen not knowing what DOS commands I should be pushing. I tried goign the other way and choosing to install XP but then I get a message saying C: isn;t configured and will need to format to continue.
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Sep 24, 2009
I tried System Restore a week ago, but it didn't work. It ran but at the end I got the error message that it didn't complete and couldn't restore to the earlier point. It displayed the red "X." I deleted all of the restore points and set the amount of store to the maximum and set a new restore point. Still it didn't complete. I also ran Malwarebytes - it couldn't find any issues.I tried it in Safe Mode and it worked - it set the new point and renamed three files - two of them were Norton files, the third I didn't recognize. I set a new point and again it DID NOT COMPLETE - I got the same error message!
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Nov 23, 2009
I have a Windows XP Professional Edition and i incurred a spyware virus on my PC, so i made a dumb decision by running MSCONFIG and changing my SAFEBOOT option, I did this because previously I couldn't even get into Safe Mode, it would load the files on the screen.
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Jul 25, 2008
Recently I was playing a game when my computer froze up, when I restarted it, it froze every time on the Windows XP bootscreen. It boots fine in Safe mode with networking. (I'm typing this post on this computer)
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Apr 1, 2006
I went into bios and disabled the search for the A: drive , because i couldn't care less. then it brought me to the screen to choose to open in safe mode, normally, or from the last point where windows worked well. problem : i can not use my keyboard in this setting, it works in bios, but i cant choose to load from the last working point of the OS.
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Jan 29, 2009
I have a pc with Windows XP with SP2 installed. My computer has generally worked fine with little issues, but the other day Norton flagged up a virus issue. The virus was called Trojan.Patchep!inf, and couldn't be removed using Norton.Naturally, I'd have posted this in the malware removal/HJT forum, but I'm now locked out of my system.I need a way to be able to get into Windows before I can pull off any HJT logs or run any applications.The issue I have, is when Windows is loading up. I turn on my computer, and Windows boots up until the scrollbar/loading page. The computer then automatically reboots, and the cycle continues until I just hold the off button to turn off the computer. I've entered the boot menu and attempted the reboot in Safe Mode, and also tried using last working configuration. This has no effect, and still results in the constant restarting of the system.
I don't have a Windows XP disc as it was pre-installed when I bought the computer.For the time being I can boot from disc using Linux Ubuntu. I read about the virus that infected my system, which suggests that files such as winlogon are affected by the virus, which would explain my problems booting. Would it be possible to repair these files from Ubuntu, allowing me to boot the computer with Windows? I can then start a thread in the malware forum, posting HJT logs etc.
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Nov 6, 2008
Is there any other way to boot in safe mode than F8? Windows XP is not loading properly. It is going to my background with the cursor, but nothing else. I tired to run msconfig from the task manager, but it didn't open. I want to boot in safe mode to do a system restore, but when I restart the computer, the F8 option says "to enable system configuration."
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May 17, 2007
When I hit the F8 key, my Windows XP Pro OS takes me to the boot menu screen. I click on Safe Mode, and it scrolls with all the script, briefly, and then kicks into regular boot mode! Normally, with Safe Mode, it scrolls with the funny looking script, stays still for a few moments, and then goes into Safe Mode (after a prompt).
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Jul 27, 2010
I was playing a video game when all of a sudden the graphics messed up, i could still hear the audio but the graphics were all messed up. About 30 seconds after this began it froze, about a minute later the blue screen of death came on with the error message 0x0000007E.When i restart my computer, the first screen is the Asus m424 MB start up screen and it lets me press delete to go into bios. If i dont go into bios, the next screen is just a black screen. It permenately stays this way. In Bios i can see the SATA hdd and all its specs, i can see the memory. My mother board does not have an onboard video slot, so since i can still see the bios with the monitor plugged in through the Video card, does this mean the Video card is still good? I think its either the mother board or the video that has been fried. Everything looks to be fine. I also tried booting from the XP disc and repairing windows, it did not work. I can also not boot up in any Safe mode at all. This includes VGA Mode, and all the Safe Modes. I get like 10 lines of .sys,
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Sep 17, 2009
Last night while using my laptop, The screen just went black and wouldn't come back. So booted the computer, and then while booting it had weird green lines up and down the normal windows loading screen. and then when it should have booted up it just went to a weird white screen. I turned it off, tooke the battery out and let it be for awhile, and then when I went back it worked fine, until once again the screen went black. Today it won't start up without safe mode (im on it right now). I ran Spybot, Avast, Malware Bytes, bazooka and it still won't boot.Comp is a Dell Inspiron 9400, 2 GB ram, Geforce Vid card, Windows XP Pro. It was formatted a few months ago, and was running fine before this happed.
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