Computer Freezes At Black Screen - Tried In Safe Mode
Sep 28, 2008
I push the power button on the modem and it's fine... right after the screen does the Windows XP with the loading bar at the bottom screen it turns black and I even left it on for like 10 minutes and it still wont work. I also tried to start windows in SAFE MODE and LAST GOOD CONFIGURATION plus many others, but it wont work. I still have valuable information in the computer so,
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Jul 15, 2009
i am working on this computer for a customer it has windows xp when you start it up you get the xp splash screen and that's it no user accounts just comes up to a black screen will not start to safe mode no last known good no safe mode with command prompt no safe mode with networking just keep getting black screen.
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Nov 11, 2006
My computer starts up and then continues in an ifinite restarting cycleWell, when I try to turn my computer on, it starts to load but then goes to a black screen saying some thing like:Your computer encountered a problem...it may have been bacuse of...or power failures...hard driveIt also says to click Safe Mode, Start Windows Normally or Same Configuration with a little timer at the bottomif I press enter for Start Normally or Same Config, it goes to a loading page and then shuts down and restarts going baack to the black screen. Restarting and Restarting and restarting
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Jun 23, 2006
Running XP Pro and never had a problem. Since last night it has refused to boot. After doing the XP loading screen for normal time, it loads a black screen with the mouse, and nothing else. I've waited over fifteen minutes and it does nothing. After a few clicks, the error speaker beeps and the mouse freezes. Tried loading in safe mode, and it gives a black screen with all the safe mode text around the screen. Anyone had any experience with this?
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Dec 1, 2006
I booted up my computer 3 days ago and logged in under my user name, and there were no desktop icons or taskbar, so I restarted my computer and tried every user, still nothing. I went to msconfig to restore it to a earlier point, and when it restarted I went to my user name, and still nothing so I went to msconfig again and booted it up in safe mode, when it restarted, right before the user names screen came up, a black screen with "SAFE MODE" in all four corners pops up for about 3 or 4 seconds, then the user name screen comes up with the ADMIN and the rest of the user names, it doesn't matter what name I log in as it always goes to the same black Safe Mode screen as before but it will freeze there forever. So I had to manually shut it down. When it restarted I hit F8 to get it out of safe mode and chose restart computer normally, then when it restarts the same exact thing thing happens. I've tried every option at the F8 selection screen. So I put in a cd with Mepis Linux on it that my cousin gave me, but I didn't install it I have been running it off the disk. And I have no clue what to do next.
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Dec 7, 2004
I am using XP. When I try to start my home computer, the main screen freezes and I can't do anything. On several tries the install screen came up, but not every time. The hour glass comes up and just stays there. Control/Alt/Delete doesn't do anything. I have to manually turn off the computer. I started it in the safe mode and ran Norton and anti spyware programs. They detected nothing. I can't go on AOL or explorer, even in the safe mode. I have a firewall and anti virus is up to date.
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Apr 14, 2006
My computer has been acting screwy. While i have been playing a game my screen would freeze and black out, or just suddently black out.so i would have to shut it off through the back switch. this was happening for about a week. This problem happened again last night only this time it wont let me boot back into windows. it will boot up to the windows logo loading screen and restart, after this restart it will tell me windows did not boot properly and ask to continue with safe mode with networking, and console.(still rebooted with all choices) and windows normaly (rebooted) and windows with last safest configuration (still rebooted). occasionaly it will get to scandisk, after the scandisk it will lock up or reboot, if it gets passed scandisk without rebooting it gives me a blue screen
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Jan 9, 2009
i had a computer which had a pretty bad visus on it. i think i got the virus out but now it wont start.I tried to do a repair of windows with what i thought was the disc for the pc, turns out it was a different xp version than the one on the pc.
So how i have the original corrupted windows, and the repair version of xp on the machine. Both of which will not even run.Its really important that i get the data of the pc, that was the whole point of what i am doing. the computer starts, then said it didnt load, i choose how i want to start the pc, safe mode...etc and then it freezes.Sometimes it just goes straight to a black screen, and i can no longer get it to boot from the windows disc.
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Jun 4, 2008
When my computer loads up,after the bios i get a black screen. I am unable to enter safe mode or even boot from the Windows XP.
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Aug 22, 2010
as above, pentium 4 windoiws xp black screen on startup cannot see bios menu or get to safe mode.
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Dec 15, 2004
I cannot boot my XP machine. In safe mode it also says safe mode in white text in each corner and shows windows build details at the top. I have trying going back to previous good config - same problem. A normal boot just leads to a black screen with a movable mouse arrow - no sign of a login screen. I have tried a recovery reinstall from a an XP pro CD from another computer - this took about 40 minutes and went through all the steps normally (with normal graphics displayed duting the reinstall) but after finishing the same problem is still there.
Only now the windows build info in sfae mode reports SP1 (originally didi not as the computer was supplied with XP before SP1) I am at a loss to know what to do to get the machine wordking without a refomat of the hard disk, whcih will destroy all my data, and my partners stuff too - mostly not backed up, as usual.
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Nov 25, 2007
I have a Great Quality ZX-3310 laptop. It recently froze up and would not reboot. I unplugged the machine and plugged it back in to restart and now I get either the windows start up page that freezez before it is loaded or I get this message: "RS482M- Test Bios BR#13207A". Sometimes I get nothing on the screen but I can hear the fan run. It will not let me start in Safe Mode. The DVD drive recognizes a DVD it there but it immediately freezes on start up.
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Oct 9, 2009
Powers on to the normal blue screen. Black screen comes up that says We apologize for the inconvience...etc. etc. windows did not shut down normally and gives the option for last know good configeration, start windows normally, safe mode, etc. Tried them all and it just goes back to the normal blue screen and back to We apologize for the inconvience. F10 system recovery does the same thing.I would like to be able to fix this and not lose any of the information I have on my hard drive. I did a total back-up about 7 months ago (13 DVDs worth) and do have some backup through Norton 360
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Aug 25, 2008
My main pc is stuck in a boot cycle giving me the black screen with options to start in safe mode etc etc and when selecting one of those options it reboots to the same point. When I press return the system tries to start it attempts it, clicks then goes back to boot cycle. The Windows XP system disk won't cut in like it should so I cannot gain control of the pc.
System is a Dell, 2years old and has had various viruses despite having the usual protection. I am currently using my old trusty Advent Pentium 3 for this message (which has never had the same degree of virus prob's curiously). After the first virus Dell talked me through using Ghost - brilliant. Within a couple of days it was hit again and usinng Spybot got rid of the virus but PC kept displaying the message rundll.dll file damaged. So I used XP Recovery seemingly with no problem only to find it won't reboot.
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Jul 25, 2008
Recently I was playing a game when my computer froze up, when I restarted it, it froze every time on the Windows XP bootscreen. It boots fine in Safe mode with networking. (I'm typing this post on this computer)
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Jan 28, 2007
I have a Compaq Presario 5320 US, XP Pro, 768 MB Ram 1.5 GHz CPU. It works fine until I shut it down. Then I get a Black Windows screen that says "It is now safe to turn off your computer" I have updated the bios. Anyway to fix this so I don't have to manually press the button to power it off at that point?
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Dec 27, 2008
I had a virus or something redirecting my internet browsers. I was able to install malwarebytes while in safe mode and get my browser back. Now I cannot boot unless I am in safe mode. I attempt to log on as the owner, sometimes I can enter apassword, other times not, then my pc freezes and doesn't go any further. Any ideas??? What other info might any prospective help need?
I have xp home edition
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Dec 26, 2004
I had been away from my computer for about an hour and when i returned the screen was black and nothing would change it so hit the restart button. When the computer started up, I first saw the usual blue dell logo-screen, however, the next screen was the windows 98 startup logo-screen. The computer then entered DOS mode and at the top of the screen it says Microsoft Windows 98. This problem persists every time i start the computer. I only have 1 primary partion and i installed XP on it from a clean install by using a win98 bootdisk to format and running winnt from the i386 folder of the xp cd. When i try to enter SAFE MODE the computer goes to the Win 98 start-up logo screen again and enters DOS again. I know that all my files are still on the HDD because i can navigate through them. All i really want to do is somehow save some files that are on te HDD so i can just format and reinstall XP.
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Oct 12, 2006
I'm having a problem with my Laptop which has just started locking up seconds after switching on after crashing.I was chatting on MSN and sent a message, and at the moment i hit enter the thing froze and i had no choice but to pull the plug since it wasnt responding in any way. Then when i tried to start it up again, it wouldnt. It gets to the screen where it gives you the options (eg. DEL > Setup F8 > Boot Menu etc) and a few lines of text afterwards and then just stops.I've tried going on each of the options (setup. boot menu, boot network) but it just changes to GO > Setup or whatever, then gets the same line of text below and stops. I cant get to the safe mode screen, and i cant seem to Boot from any CD's either
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Nov 24, 2009
Computer running Windows XP SP3 which appears to be horrible bogged down with viruses. So much so that when I simply tried reinstalling avg the next time I rebooted the computer I found myself unable to do anything other than log in. From that point the system freezes
I've been trying to get into safe mode since then, holding down f5 or f8 at startup brings me to the boot selection screen but if I select anything other than Start Windows Normally it will just restart and bring me back to the same screen. I've also been unable to get into msconfig from windows
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Jan 9, 2008
My computer has worked very well for years, but a short while ago it has developed this problem.It will freeze at anytime using any software (or none at all) while in normal mode. I ran all the usual checks and balances; virus, spyware, updates, etc. Also, I have researched the issue in this forum and followed the great advise. I have also run tests on the drives, memory, etc. but they all pass. Next, I cloned a new drive, thinking that the old one may be failing (needed a larger HD anyway), but the same problem persisted.
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Oct 10, 2005
I'm trying to fix a virus problem (trojan.vundo) and need to boot in safe mode. When I try to boot in safe mode I get the user icons, but when I log in using any of the user icons including administrator the system freezes and I don't get a desktop.
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Aug 15, 2008
Recently, I accidentally clicked on a few bad google links. Soon after, my computer started acting weirdly. I started receiving windows notices saying that my computer was infected with spyware. I could tell that these were fake and started scanning my computer with avast anti-virus. It was acting weirdly and then I saw that a window popped up called "vista anti-virus" i then googled this and found that this was a fake anti-virus that would install more viruses on my computer. So, I panicked and manually shut down my computer with the power button and booted into safe mode.
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Apr 5, 2010
My computer screen freezes up after a while, then turns into a blank light blue screen and then into a black screen. I have used regcure, PCMedkit, and PC Doc Pro I have also tried some of the online help for a fee but nothing seem to work. Lately when trying to reboot I got a blank red screen. I'm using xp pro and a Nvida GeForce 9400GT GRAPHICS CARD.
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Apr 1, 2006
I went into bios and disabled the search for the A: drive , because i couldn't care less. then it brought me to the screen to choose to open in safe mode, normally, or from the last point where windows worked well. problem : i can not use my keyboard in this setting, it works in bios, but i cant choose to load from the last working point of the OS.
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Oct 7, 2007
Very similar to the following problem but i do not have a raid, and it seems that this PC has a raid and i don't, plus it was never really determined what the actual solution was.
http://forums.techguy.org/windows-nt...oot-black.html
The basics: XP Professional Boot up screen, right before the windows loading screen, or direct after the F8 Menu if you hit "Start Windows Normally..." it will just lock up, no HDD activity, blank screen. now BSOD, nothing.
All 3 safe mods work fine.
Ran chkdsk /r in recovery.
Ran proper fixboot procedure.
Went into safe mode and checked the event viewer.
The only concerning message i got was: The following boot-start or system-start driver(s) failed to load:
AmdK8
Fips
nod32drv
Formatting really isnt an issue since i can back up anything i need through safe mode. However its just the fact that the Windows gremlin has struck me again and i must defeat it once more.
I highly doubt this is a hardware issue as it is more of a driver/software issue.any help?
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Jan 8, 2006
I Installed A New Programme Which Was Downloaded From Bit Torrent
Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.
Tried To Boot Using Safe Mode But No Joy.
Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.
What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.
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Jul 12, 2008
i have reinstalled xp home on my dell pc, but now the screen looks like it does when you use safe mode. also i cant connect to the internet.
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Mar 29, 2005
I've got some particularly nasty stuff on my system (running XP Home Edition), so I want to do a scan in Safe Mode. However, whenever I select safe mode, my screen tells me that the signal is out of range, and underneath that it says "35.5KHz / 87Hz". I have a Sony screen, in case that helps any. I looked around for solutions, but all I found were some fixes for when this happens on normal Windows, which involves going into Safe Mode. So no dice. I also tried VGA, but the picture is so horrible I have no idea what is on the screen.
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Jan 19, 2005
Defrag runs for 2-3 minutes maybe and the computer freezes or defrag stalls. I have checked for viruses. I have run defrag in safe mode.
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May 27, 2010
Updated my computer using automatic updates. I unfortunately didn't pay attention to the updates that were being installed. After a restart, I got the following error:
A problem has been detected and windows has been shut down to prevent damage to your computer.If this is the first time you've seen this stop error screen, restart your computer. If this screen sppears again, follow these steps: Check to be sure you have adequate disk space. If a drive is identified in the stop message, disable the driver of check the manufacturer for driver updates. Check with our hardware vendor for any BIOS updates. Disable any memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then slect safe mode.
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