Can't Access Safe Mode : System Freezes
Nov 24, 2009
Computer running Windows XP SP3 which appears to be horrible bogged down with viruses. So much so that when I simply tried reinstalling avg the next time I rebooted the computer I found myself unable to do anything other than log in. From that point the system freezes
I've been trying to get into safe mode since then, holding down f5 or f8 at startup brings me to the boot selection screen but if I select anything other than Start Windows Normally it will just restart and bring me back to the same screen. I've also been unable to get into msconfig from windows
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Oct 10, 2005
I'm trying to fix a virus problem (trojan.vundo) and need to boot in safe mode. When I try to boot in safe mode I get the user icons, but when I log in using any of the user icons including administrator the system freezes and I don't get a desktop.
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Jan 24, 2007
my question concerns an HP Pavillion Desktop with Windows XP Home Edition Operating System. About a week ago my computer was degenerating to such a condition that it would no longer start up properly: it would not load some of the host process properly at start up and the desk top would not appear. The system would hang up, and the only way I could access files was in safe mode.So I decided to do a Full System Recovery and allow the computer to restore itself to some sort of usable condition. Upon completing the initial set up I was presented with, I pressed FINISH and the system froze again, refusing to load the desktop.
So, perhaps foolishly, I attempted a System Recovery from the Recovery DVDs the computer had prompted me to make a while ago, as well as a few more System Restores and Recoveries
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Dec 27, 2008
I had a virus or something redirecting my internet browsers. I was able to install malwarebytes while in safe mode and get my browser back. Now I cannot boot unless I am in safe mode. I attempt to log on as the owner, sometimes I can enter apassword, other times not, then my pc freezes and doesn't go any further. Any ideas??? What other info might any prospective help need?
I have xp home edition
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Nov 25, 2007
I have a Great Quality ZX-3310 laptop. It recently froze up and would not reboot. I unplugged the machine and plugged it back in to restart and now I get either the windows start up page that freezez before it is loaded or I get this message: "RS482M- Test Bios BR#13207A". Sometimes I get nothing on the screen but I can hear the fan run. It will not let me start in Safe Mode. The DVD drive recognizes a DVD it there but it immediately freezes on start up.
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Oct 12, 2006
I'm having a problem with my Laptop which has just started locking up seconds after switching on after crashing.I was chatting on MSN and sent a message, and at the moment i hit enter the thing froze and i had no choice but to pull the plug since it wasnt responding in any way. Then when i tried to start it up again, it wouldnt. It gets to the screen where it gives you the options (eg. DEL > Setup F8 > Boot Menu etc) and a few lines of text afterwards and then just stops.I've tried going on each of the options (setup. boot menu, boot network) but it just changes to GO > Setup or whatever, then gets the same line of text below and stops. I cant get to the safe mode screen, and i cant seem to Boot from any CD's either
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Dec 7, 2004
I am using XP. When I try to start my home computer, the main screen freezes and I can't do anything. On several tries the install screen came up, but not every time. The hour glass comes up and just stays there. Control/Alt/Delete doesn't do anything. I have to manually turn off the computer. I started it in the safe mode and ran Norton and anti spyware programs. They detected nothing. I can't go on AOL or explorer, even in the safe mode. I have a firewall and anti virus is up to date.
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Jan 9, 2008
My computer has worked very well for years, but a short while ago it has developed this problem.It will freeze at anytime using any software (or none at all) while in normal mode. I ran all the usual checks and balances; virus, spyware, updates, etc. Also, I have researched the issue in this forum and followed the great advise. I have also run tests on the drives, memory, etc. but they all pass. Next, I cloned a new drive, thinking that the old one may be failing (needed a larger HD anyway), but the same problem persisted.
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Sep 28, 2008
I push the power button on the modem and it's fine... right after the screen does the Windows XP with the loading bar at the bottom screen it turns black and I even left it on for like 10 minutes and it still wont work. I also tried to start windows in SAFE MODE and LAST GOOD CONFIGURATION plus many others, but it wont work. I still have valuable information in the computer so,
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Aug 15, 2008
Recently, I accidentally clicked on a few bad google links. Soon after, my computer started acting weirdly. I started receiving windows notices saying that my computer was infected with spyware. I could tell that these were fake and started scanning my computer with avast anti-virus. It was acting weirdly and then I saw that a window popped up called "vista anti-virus" i then googled this and found that this was a fake anti-virus that would install more viruses on my computer. So, I panicked and manually shut down my computer with the power button and booted into safe mode.
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Apr 29, 2006
PC is Extreemly slow to logon taking over 15min to display the background and icons. Launching even the Task Manager then takes 3-5mins and even longer to update. Action Taken to-date: all executed in *SAFE MODE*
Un-installed numerous suspicious apps (eg 3 copies of Kazaa), re-created the hosts files which was blocking access to all AV sites. Using CWShredder, Ad-Aware, SpybotE, Ewido Antimalware and AVG's "vcleaner.exe" I have removed all "extras" from the Start-Up menu, removed 6 viruses and isolated at least 2 "auto-dialers" as well as eliminating a number of wacky non-windows services.I have run SpyOnThis and HijackThis to produce some logs but this is off-course in SAFE-MODE
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Jan 22, 2008
I have some nasty virus. My computer rebooted after a serious error and after I could not start IE nor could I run virus scan I tried several system restore points but each time the computer was not able to restore. I tried to open in safe mode but after using F8 on reboot my arrow keys would not work to select safe mode and the boot continued with normal startup. I went into cmd and selected safe mode startup but once again my arrow keys wouldn't work to select safe mode anything other than normal which is a highlighted on page. Since I selected safe startup in cmd and I cannot choose safe startup on the boot page my computer is in a loop of constantly trying to bootup
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Jan 22, 2008
I have a lab of computers all running Windows XP Pro sp2, hooked up to a domain.Is there a way to restrict safe mode access to only administrators (or only local accounts? I don't want any of the limited user domain accounts to be able to log onto safe mode, as it allows them to circumvent certain restrictions that I need to have in place. Is this possible at all, and if not, is there some sort of work around I could use?
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Mar 17, 2005
I cannot on starting/restarting Compaq Presario, XP SP2 access either the Bios nor Safe Mode using any of the function keys when CPU is starting up. I have to go to BOOT.INIT to select the Safe Mode and then restart
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Jan 5, 2007
I am trying to uncheck one item in config in an attempt to avoid a conflict with Roxio Media Centre 9. I can uncheck the apprpriate box but when I click apply I get the message 'access denied - you may need to log on as administrator to make changes'. The snag is, I am logged on as administrator. I have tried to boot in safe mode but can not Despite trying f8, f12, :sfc / scannow
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May 27, 2010
Updated my computer using automatic updates. I unfortunately didn't pay attention to the updates that were being installed. After a restart, I got the following error:
A problem has been detected and windows has been shut down to prevent damage to your computer.If this is the first time you've seen this stop error screen, restart your computer. If this screen sppears again, follow these steps: Check to be sure you have adequate disk space. If a drive is identified in the stop message, disable the driver of check the manufacturer for driver updates. Check with our hardware vendor for any BIOS updates. Disable any memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then slect safe mode.
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Dec 15, 2004
After running virus scans in Safe mode I attempted to restart into Normal mode but the computer just hung at the boot screen indefinately. I finally forced it off. When I switched it back on it gave me the usual black screen saying "Windows did not shut down successfully" and instructed me to use the arrow keys to choose how to start windows, otherwise it would load the "last known successful configuration"
However at this screen only the arrow keys do not react, making it impossible for me to select Safe mode, and although Safe mode was actually the last successful configuration, it proceeds to attempt to load Normal mode and stops at the login screen every time
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Aug 8, 2008
I had a problem with windows xp rebooting after everytime during the loading screen. I tried doing chkdsk /k with no use and then I tried to repair the installation. Now i can't finish the setup and can't access safe mode because it says. Windows XP setup can't run in safe mode.
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Jan 4, 2008
I'm using Windows XP Professional. I am not able to log back into my Administrator account. I'm stuck in a limited user account and though my Administrator account is set w/o a password, I still can't login, even through my computer's Safe Mode (which is was the Dell service person suggested
This problem occurred yesterday while I was trying to eliminate the login screen from my computer's startup. Initially, I used a tip from Annoyances.org by entering "control userpasswords2" in the Run menu and turning off the "Users must enter a user name and password to use this computer" option
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May 11, 2006
Needing to re-establish file ownership of a rather large directory,and to do so I need access to my firewire drive in safe mode. Is this possible?
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Dec 21, 2007
I was having problems with my XP 2005 Media Edition desktop freezing while watching TV so I uninstalled the ATI Radeon Connect3D 9600 256mb video card. It restarted no problem. I lowered the resolution to 800x600, no problem. I turned on the media center and let it sit for a bit. It froze. Now on start up I get the following: Windows could not start because the following file is missing or corrupt WINDOWSSYSTEM32CONFIGSYSTEM
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Aug 19, 2009
I used to be able to access it perfectly fine but i went to safe mode and got the blue screen with the 0x0000007B error. My windows works fine but the safe mode.I know it was caused by a virus, i just don't know how to fix it.I scanned with everything but still could not find it
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Mar 21, 2006
I am not really a computer whizzkid but am not afraid to give most things a go ever since powering down for a holiday my xp start up is in a loop. Clicking f8 and trying to access safe mode doesn't work either. Have tried "last known settings" but still no luck although it does get me a bit further but then I get the message ODBC32.dll was not found in the winlogon.exe box. Then MPR.dll was not found message appears. Is there anyway I can access the c prompt and do anything or should I have a restore disc somewhere that I haven't found supplied when I purchased the PC
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Apr 25, 2008
I have a IBM Thinkpad that was setup for use on a domain. I know I have a trojan that has affected my ability to start my computer normally. After I enter in my username and password I let it sit for over eight hours today but I never came to the desktop. I could move the cursor but I never was able to access the desktop
When I tried to access safe mode I don't know any of the local user names or passwords. I also don't know the admin password. What options do I have to access safe mode somehow clear this trojan? I was told I had a trojan before I restarted my computer
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Nov 15, 2009
Have been trying to fix my dad's computer which has been having a series of Blue screen problems realated to BAD_POOL_CALLER. Followed advice on Microsoft site and invoked Driver Verifier Manager and used Standard settings.
system won't reboot at all. I can get into BIOS area but once it continues past that the wireless keyboard is disabled and therefore I can't select Safe Mode or Last working config mode. It continues into Windows XP and then crashes and reboots again.Ideally I need to be able to make the wireless keyboard work so I can get into Safe Mode,uninvoke the Driver Verifier somehow at the BIOS stage
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Dec 15, 2006
I'l running xp pro - sp2 I'm having a problem deleting the below folder because the "epilogue.ps" file is being used and I get a access denied error.Adobe 6.0 has been uninstalled. C:Documents and SettingsAll UsersDocumentsAdobe PDF 6.0Dataepilogue.ps I tried running in safe mode to delete but it is already running and can't be deleted. I've have a log of items running below
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Oct 13, 2009
Went into msconfig and set up safe boot on restart.PC will not load in safe mode or in normal mode it just keeps looping back to the same screen.I have tried all the options on the screen.Is their anyway to get back to msconfig.I have the XP setup disk.
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Sep 29, 2008
Ran smitfraud and rebooted but my computer keeps freezing both in safe mode and normal. I tried last good configuration but the same thing happened. Either just a black screen with the mouse icon or frozen on the long list.
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Oct 19, 2005
I was trying to run the Trojan Vundo B removel tool off the Symatech web site, it told me to put my computer into safe mode. When I restarted my computer it went to my log on user menu, I hit the administrator one, then my screen went to black, all black except it says safe mode in the four corners and it says:
Microsoft (R) Windows XP (R) (Build 2600.xpsp_sp2_gdr.050301-1519: Service Pack 9) It may not be a 9 on the last part. I can't really read it because it is overlapping the S in Safe Mode that is in the corner.I can access the task manager but not sure how to bring up the desk top
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Jul 25, 2008
Recently I was playing a game when my computer froze up, when I restarted it, it froze every time on the Windows XP bootscreen. It boots fine in Safe mode with networking. (I'm typing this post on this computer)
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Jan 19, 2005
Defrag runs for 2-3 minutes maybe and the computer freezes or defrag stalls. I have checked for viruses. I have run defrag in safe mode.
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