Not Able To Access Safe Mode On A Laptop Setup On A Domain
Apr 25, 2008
I have a IBM Thinkpad that was setup for use on a domain. I know I have a trojan that has affected my ability to start my computer normally. After I enter in my username and password I let it sit for over eight hours today but I never came to the desktop. I could move the cursor but I never was able to access the desktop
When I tried to access safe mode I don't know any of the local user names or passwords. I also don't know the admin password. What options do I have to access safe mode somehow clear this trojan? I was told I had a trojan before I restarted my computer
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Aug 12, 2007
I have recently come down with the Smitfraud trojan and have downloaded the command prompt program "SmitfraudFix" to hunt down and terminate my infection. However, the actual "killing process" that SmitfraudFix undergoes requires SafeMode to work correctly (I would assume so it does not harm other normal files). It would seem simple: log into Safe Mode and execute the prompt. Yet here is my problem! I have a laptop that was given to me by my college and instead of having my primary user account (which is given full administrator capabilities, but is not the actual Administrator account) as a "this computer" domain to log in, it logs in under the "GCC" domain (I go to Grove City College).
I would not have imagined this to ever be a problem, but when I start up Safe Mode to execute my trojan-killer I am given only two login fields, not three. Thus I have username and password inputs, but no "log on to" option to choose "GCC." So when I type in my username and password in Safe Mode they are (I presume) assumed to be "this computer" domain inputs. I think you can see where this is going...........
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Aug 17, 2005
I attempted to re-format NTFS and re-install Windows XP Home Ed to get rid of a virus on a PC.I made the bonehead mistake of beginning this re-install while I had the computer in Safe Mode (I got into safe mode to save off data files).I went through the XP re-install, booting from the CD and did the re-format through the recovery console. Now I get an error message that says "Windows cannot run setup in Safe Mode. Windows will restart". I click OK and the system reboots. When the BIOS loads, I can get into the Advanced Options menu, I select boot normally but the PC still seems to boot in Safe Mode and I get the error message again.I'm stuck in this cycle because I can't get out of Safe Mode and Windows can't complete the install.
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Nov 30, 2009
I've read several threads and have not gotten a full answer that works. My computer was infected with the Advanced Virus Removal trojan. All the forums I read were not helpful as it had mutated and would not allow access to regedit or task manager. My virus/spyware support said to go under msconfig and have in safe boot mode under boot.ini. Well my system rebooted and would go to blue screen saying system was infected and would stop. This would happen each time. I was told to use my startup cd. I did and chose to repair the OS. When it would reboot the screen would say safe mode in the corners and then a dialog box appears saying Windows setup cannot be run in safe mode. Tried going under F8 and tried every option with the same.
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Jul 8, 2005
I've read some other posts with this problem, but I haven't seen a solution that will work for me. I set my xp to safeboot through msconfig per instructions from symantec for spyware removal. It never booted in safemode, just was stuck in a loop.I decided to try to boot from the cd. It was going okay as a repair until it told me it was going to restart and finish setup. When it restarted it said setup cannot run in safe mode.I can't reinstall (at least I don't think so) because everytime you start it up it says setup is restarting..... and then you get the error message again.
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Nov 8, 2006
My computer won't stop booting in safe mode and I can't change it. I have no idea where to start.
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Sep 7, 2005
I've been trying to install Windows XP service pack 2 and I'm having no luck at all.I consistently have this message pop up everytime I try to install: Service Pack 2 Setup Error Service Pack 2 Setup could not backup registry key HKLMSoftwareMicrosoftWindowsCurrentVersionUninstallQ282010 to file C:WINDOWS$Nt ServicePackUninstall$ eg01617. 5: Access is denied.
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Oct 30, 2008
My laptop runs Win XP Pro SP3. Since yesterday, the normal boot does not succeed - but safe mode (with and without networking) are working. I know I am supposed to diagnose the cause in the safe mode, but do not have a clue what the next step ought to be
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Apr 29, 2006
PC is Extreemly slow to logon taking over 15min to display the background and icons. Launching even the Task Manager then takes 3-5mins and even longer to update. Action Taken to-date: all executed in *SAFE MODE*
Un-installed numerous suspicious apps (eg 3 copies of Kazaa), re-created the hosts files which was blocking access to all AV sites. Using CWShredder, Ad-Aware, SpybotE, Ewido Antimalware and AVG's "vcleaner.exe" I have removed all "extras" from the Start-Up menu, removed 6 viruses and isolated at least 2 "auto-dialers" as well as eliminating a number of wacky non-windows services.I have run SpyOnThis and HijackThis to produce some logs but this is off-course in SAFE-MODE
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Jan 22, 2008
I have some nasty virus. My computer rebooted after a serious error and after I could not start IE nor could I run virus scan I tried several system restore points but each time the computer was not able to restore. I tried to open in safe mode but after using F8 on reboot my arrow keys would not work to select safe mode and the boot continued with normal startup. I went into cmd and selected safe mode startup but once again my arrow keys wouldn't work to select safe mode anything other than normal which is a highlighted on page. Since I selected safe startup in cmd and I cannot choose safe startup on the boot page my computer is in a loop of constantly trying to bootup
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Jun 22, 2008
I have a dell laptop and that will not longer boot. I tried to boot in safe mode. that just keep bringing me to the login to windows screen ( didnt think it supposed to do that in safe mood) i put in the correct passwor for admin and for the local user but it didnt accepting.I tried booting from the xp pro CD and it started to load but then said setup could not complete in safe mode, then it rebooted. I let it reboot a few times and it did the same each time.now when I try to re install the from the xp cd i get a blue screen that says
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Apr 9, 2008
On my way out to work last night i swithched my laptop off (or should i say hibernate) and came back to it this morning and windows will not start at all not even in safe mode
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Oct 28, 2007
I have a Toshiba Satellite A15-S129, and it asks me a couple of options on how I want to start it up1)Safe Mode 2) Safe Mode with Networking 3) Safe Mode with Command Prompt 4) Last known Good Configuration 5) Start Windows Normally. None of them work. It goes to the Loading part and a blue screen flashes and then it restarts.
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Jan 22, 2008
I have a lab of computers all running Windows XP Pro sp2, hooked up to a domain.Is there a way to restrict safe mode access to only administrators (or only local accounts? I don't want any of the limited user domain accounts to be able to log onto safe mode, as it allows them to circumvent certain restrictions that I need to have in place. Is this possible at all, and if not, is there some sort of work around I could use?
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Aug 12, 2010
my laptop screen is broken and i added a monitor to startup on , only problem is it loads ok in safe mode and only goes to loading in normal mode and slows down cosiderably
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Apr 2, 2007
It started yesterday, I was playing around on the computer and only downloaded magiciso.I continued to play around. I shut down the computer and it hasnt been the same since.When it 1st started back up..I got this:Address 80410527 base at 80400000 datestamp 45069e6e - ntoskrnl.exe IRQL not less or equal I tried to get into safe mode but nothing.I then tried last good config and it let me in...so I played around to what I thought would fix things..but when I restarted it again..it wont let me in either way now.
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Nov 24, 2009
Computer running Windows XP SP3 which appears to be horrible bogged down with viruses. So much so that when I simply tried reinstalling avg the next time I rebooted the computer I found myself unable to do anything other than log in. From that point the system freezes
I've been trying to get into safe mode since then, holding down f5 or f8 at startup brings me to the boot selection screen but if I select anything other than Start Windows Normally it will just restart and bring me back to the same screen. I've also been unable to get into msconfig from windows
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Mar 17, 2005
I cannot on starting/restarting Compaq Presario, XP SP2 access either the Bios nor Safe Mode using any of the function keys when CPU is starting up. I have to go to BOOT.INIT to select the Safe Mode and then restart
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Jan 5, 2007
I am trying to uncheck one item in config in an attempt to avoid a conflict with Roxio Media Centre 9. I can uncheck the apprpriate box but when I click apply I get the message 'access denied - you may need to log on as administrator to make changes'. The snag is, I am logged on as administrator. I have tried to boot in safe mode but can not Despite trying f8, f12, :sfc / scannow
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May 27, 2010
Updated my computer using automatic updates. I unfortunately didn't pay attention to the updates that were being installed. After a restart, I got the following error:
A problem has been detected and windows has been shut down to prevent damage to your computer.If this is the first time you've seen this stop error screen, restart your computer. If this screen sppears again, follow these steps: Check to be sure you have adequate disk space. If a drive is identified in the stop message, disable the driver of check the manufacturer for driver updates. Check with our hardware vendor for any BIOS updates. Disable any memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then slect safe mode.
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Dec 15, 2004
After running virus scans in Safe mode I attempted to restart into Normal mode but the computer just hung at the boot screen indefinately. I finally forced it off. When I switched it back on it gave me the usual black screen saying "Windows did not shut down successfully" and instructed me to use the arrow keys to choose how to start windows, otherwise it would load the "last known successful configuration"
However at this screen only the arrow keys do not react, making it impossible for me to select Safe mode, and although Safe mode was actually the last successful configuration, it proceeds to attempt to load Normal mode and stops at the login screen every time
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Aug 8, 2008
I had a problem with windows xp rebooting after everytime during the loading screen. I tried doing chkdsk /k with no use and then I tried to repair the installation. Now i can't finish the setup and can't access safe mode because it says. Windows XP setup can't run in safe mode.
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Jan 4, 2008
I'm using Windows XP Professional. I am not able to log back into my Administrator account. I'm stuck in a limited user account and though my Administrator account is set w/o a password, I still can't login, even through my computer's Safe Mode (which is was the Dell service person suggested
This problem occurred yesterday while I was trying to eliminate the login screen from my computer's startup. Initially, I used a tip from Annoyances.org by entering "control userpasswords2" in the Run menu and turning off the "Users must enter a user name and password to use this computer" option
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May 11, 2006
Needing to re-establish file ownership of a rather large directory,and to do so I need access to my firewire drive in safe mode. Is this possible?
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Dec 21, 2007
I was having problems with my XP 2005 Media Edition desktop freezing while watching TV so I uninstalled the ATI Radeon Connect3D 9600 256mb video card. It restarted no problem. I lowered the resolution to 800x600, no problem. I turned on the media center and let it sit for a bit. It froze. Now on start up I get the following: Windows could not start because the following file is missing or corrupt WINDOWSSYSTEM32CONFIGSYSTEM
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Aug 19, 2009
I used to be able to access it perfectly fine but i went to safe mode and got the blue screen with the 0x0000007B error. My windows works fine but the safe mode.I know it was caused by a virus, i just don't know how to fix it.I scanned with everything but still could not find it
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Mar 21, 2006
I am not really a computer whizzkid but am not afraid to give most things a go ever since powering down for a holiday my xp start up is in a loop. Clicking f8 and trying to access safe mode doesn't work either. Have tried "last known settings" but still no luck although it does get me a bit further but then I get the message ODBC32.dll was not found in the winlogon.exe box. Then MPR.dll was not found message appears. Is there anyway I can access the c prompt and do anything or should I have a restore disc somewhere that I haven't found supplied when I purchased the PC
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Nov 15, 2009
Have been trying to fix my dad's computer which has been having a series of Blue screen problems realated to BAD_POOL_CALLER. Followed advice on Microsoft site and invoked Driver Verifier Manager and used Standard settings.
system won't reboot at all. I can get into BIOS area but once it continues past that the wireless keyboard is disabled and therefore I can't select Safe Mode or Last working config mode. It continues into Windows XP and then crashes and reboots again.Ideally I need to be able to make the wireless keyboard work so I can get into Safe Mode,uninvoke the Driver Verifier somehow at the BIOS stage
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Dec 15, 2006
I'l running xp pro - sp2 I'm having a problem deleting the below folder because the "epilogue.ps" file is being used and I get a access denied error.Adobe 6.0 has been uninstalled. C:Documents and SettingsAll UsersDocumentsAdobe PDF 6.0Dataepilogue.ps I tried running in safe mode to delete but it is already running and can't be deleted. I've have a log of items running below
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Oct 19, 2005
I was trying to run the Trojan Vundo B removel tool off the Symatech web site, it told me to put my computer into safe mode. When I restarted my computer it went to my log on user menu, I hit the administrator one, then my screen went to black, all black except it says safe mode in the four corners and it says:
Microsoft (R) Windows XP (R) (Build 2600.xpsp_sp2_gdr.050301-1519: Service Pack 9) It may not be a 9 on the last part. I can't really read it because it is overlapping the S in Safe Mode that is in the corner.I can access the task manager but not sure how to bring up the desk top
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Jan 24, 2007
my question concerns an HP Pavillion Desktop with Windows XP Home Edition Operating System. About a week ago my computer was degenerating to such a condition that it would no longer start up properly: it would not load some of the host process properly at start up and the desk top would not appear. The system would hang up, and the only way I could access files was in safe mode.So I decided to do a Full System Recovery and allow the computer to restore itself to some sort of usable condition. Upon completing the initial set up I was presented with, I pressed FINISH and the system froze again, refusing to load the desktop.
So, perhaps foolishly, I attempted a System Recovery from the Recovery DVDs the computer had prompted me to make a while ago, as well as a few more System Restores and Recoveries
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