Unable To Log On To Correct Domain In Safe Mode

Aug 12, 2007

I have recently come down with the Smitfraud trojan and have downloaded the command prompt program "SmitfraudFix" to hunt down and terminate my infection. However, the actual "killing process" that SmitfraudFix undergoes requires SafeMode to work correctly (I would assume so it does not harm other normal files). It would seem simple: log into Safe Mode and execute the prompt. Yet here is my problem! I have a laptop that was given to me by my college and instead of having my primary user account (which is given full administrator capabilities, but is not the actual Administrator account) as a "this computer" domain to log in, it logs in under the "GCC" domain (I go to Grove City College).

I would not have imagined this to ever be a problem, but when I start up Safe Mode to execute my trojan-killer I am given only two login fields, not three. Thus I have username and password inputs, but no "log on to" option to choose "GCC." So when I type in my username and password in Safe Mode they are (I presume) assumed to be "this computer" domain inputs. I think you can see where this is going...........

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Not Able To Access Safe Mode On A Laptop Setup On A Domain

Apr 25, 2008

I have a IBM Thinkpad that was setup for use on a domain. I know I have a trojan that has affected my ability to start my computer normally. After I enter in my username and password I let it sit for over eight hours today but I never came to the desktop. I could move the cursor but I never was able to access the desktop

When I tried to access safe mode I don't know any of the local user names or passwords. I also don't know the admin password. What options do I have to access safe mode somehow clear this trojan? I was told I had a trojan before I restarted my computer

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