Unable To Log On To Correct Domain In Safe Mode
Aug 12, 2007
I have recently come down with the Smitfraud trojan and have downloaded the command prompt program "SmitfraudFix" to hunt down and terminate my infection. However, the actual "killing process" that SmitfraudFix undergoes requires SafeMode to work correctly (I would assume so it does not harm other normal files). It would seem simple: log into Safe Mode and execute the prompt. Yet here is my problem! I have a laptop that was given to me by my college and instead of having my primary user account (which is given full administrator capabilities, but is not the actual Administrator account) as a "this computer" domain to log in, it logs in under the "GCC" domain (I go to Grove City College).
I would not have imagined this to ever be a problem, but when I start up Safe Mode to execute my trojan-killer I am given only two login fields, not three. Thus I have username and password inputs, but no "log on to" option to choose "GCC." So when I type in my username and password in Safe Mode they are (I presume) assumed to be "this computer" domain inputs. I think you can see where this is going...........
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Apr 25, 2008
I have a IBM Thinkpad that was setup for use on a domain. I know I have a trojan that has affected my ability to start my computer normally. After I enter in my username and password I let it sit for over eight hours today but I never came to the desktop. I could move the cursor but I never was able to access the desktop
When I tried to access safe mode I don't know any of the local user names or passwords. I also don't know the admin password. What options do I have to access safe mode somehow clear this trojan? I was told I had a trojan before I restarted my computer
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May 1, 2008
Really feeling desperate here. Win xp home. The only way I can get to my desktop without waiting 25 minutes AND having start button and others freeze up and then taking 5 min for each click, I have to first go to Safe Mode and change sometihng in mcsonfig and then restart.
Then I use Normal Mode and get to my desktop with no problem and nothing freezes BUT I then have to reset all my SERVICES in "Sevices ans applications" since they become disabled each time I use Safe Mode. Note: I made sure to diable all unnecessary servies and use only the startups I need in msconfig.
All very time consuming and debilitating. Then I can get online and everything is fine.BUT then each time I shut down or restart my computer its the same cycle all over again. Note: The problem seemed to occur when one day semingly out of nowhere I turned on my compuyer and my logon was apparently corrupted. NO spyware, viruses. Clean machine. When I got to my desktop there was a white screen as oppsoed to blue with an alert to restore my desktop. But when I clicked the restore button notihng happened. Someone told me I may have a corrupt logon name and to set up another which I did and everything wokred fine except for, as I said, when I shut down or restart my computer.
I tried system restore but apparently there are no options/dates to restore back to.
Ive spent 200 hours on this and am ready to throw in the towel. I dont want ot have to resort to a clean reinstall of Winxp but if I have ot can you please inform me about how to keep my files intact (pdfs, word docs and pictures). and if I need to back them up,
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Jan 18, 2010
I was just using my PC like any other day. Now I am saddened by the fact that I have a BSOD and being unable to use safe mode or trying any other solution just makes me even more sad.
Things Tried That Failed:
Safe Mode
System Recovery
Clean Install of Windows 7
Couldn't keep track of all....
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Jun 7, 2006
I started windows Xp in safe mode and my mouse wont respond. I have a serial mouse not a USB mouse.
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Dec 19, 2006
On starting up my PC I am unable to get past the initial BIOS readout it gets as far as 'Mouse Initialized' and then freezes. Pressing F8 does not work nor following the displayed message 'Press F2 to enter SETUP'
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Apr 1, 2007
About 2 years ago my computer randomly shut down (I think because of a virus), and when I tried starting it back up, it would bootup fine, but I could never get past the XP Pro login screen. The passwords/accounts are fine. I only have one password-protected account, which is mine, and the password is still valid. I also have an additional account for my sister without a password. Whenever I try to login to either account, it displays the "Loading account settings." dialogue but doesn't do ANYTHING after that, it never logs in. I tried booting my computer into safemode, but then it gets to a login screen for Administrator, and apparently there's a password that I guess I set a long time ago, and I have no clue what it is and can't log in. I tried logging in WITHOUT putting an administrator password in since I know you can sometimes do that with XP Home, but I had no luck. Is there anything I can do to fix this? Is there a way I can log in somehow? Is it a virus? Also, if I were to somehow get into the computer by setting up an additional XP partition, would I still have access to all of my files? THe reason I ask is because I saved a LOT of IMPORTANT work-related files into the "My Documents" folders for my account...is there a way I can access any of that?
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Nov 30, 2006
I am running xp pro. When rebooting I get a screen asking for the boot order. The thing is that I cannot choose because I tried selecting them with the page up-down, the up down arrows and the tad key and nothing moves. It will not go pass this screen. I have to reset anf let it bootup normal. What am I doing wrong?
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Mar 29, 2005
I've got some particularly nasty stuff on my system (running XP Home Edition), so I want to do a scan in Safe Mode. However, whenever I select safe mode, my screen tells me that the signal is out of range, and underneath that it says "35.5KHz / 87Hz". I have a Sony screen, in case that helps any. I looked around for solutions, but all I found were some fixes for when this happens on normal Windows, which involves going into Safe Mode. So no dice. I also tried VGA, but the picture is so horrible I have no idea what is on the screen.
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Apr 11, 2010
Got into safe mode trying to acces Adminatrator and use can't type in pass word. can't get out of user into adminasrtaor
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Jul 11, 2007
i am unable to load my computer into safe mode,it hangs when it is loading agp440.sys.im running Windows XP SP2.
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Sep 2, 2005
Is it possible to get to safe mode when you use the original XP CD to boot?
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Nov 3, 2009
I am trying to boot into safe mode in Windows XP (office) to deal with trojan horses (Vundo.gen.w/spy-agent.bw.gen.e) infections. I am able to get to the safe mode option screen via "f8", but it will only load some drivers and then it returns to the safe mode option screen (endless loop).
Further I cannot access the system config utility via "run". I open up the run dialog box and type "msconfig" nothing happens.
An ideas? What would happen if I run a full virus scan (with system restore off) without being in safe mode?
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Jul 21, 2009
Very simple problem; my Win XP computer will get up to the Windows XP loading page (the black page with the blue bar moving in the middle), it then gets stuck for about 2/3 minutes and just restarts time and time over again.I do NOT have a virus of any kind, I know this for sure as Safe Mode works and I took an antivirus scan - no virus at all, so I need some help here.
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Aug 19, 2009
I used to be able to access it perfectly fine but i went to safe mode and got the blue screen with the 0x0000007B error. My windows works fine but the safe mode.I know it was caused by a virus, i just don't know how to fix it.I scanned with everything but still could not find it
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Oct 8, 2007
I'm having a problem starting my computer running windows XP home edition. Upon startup, I get the blue screen stating... "stop: c0000135 {unable to locate component} This application has failed to start because RPCRT4.dll was not found. Re-installing the
application may fix this problem."Also, I am unable to boot in safe mode (same RPCRT4.dll error).i have tried repairing with original xp disk when using chkdsk /p it finds one or more errors on disk but does not solve the problem.
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Aug 26, 2005
Ok hereS the problem... I'm using Windows XP Home edition with SP 2, I was having some problems with my Mcafee anti-virus software, so I booted up in Safe mode (using msconfig) to do a system virus scan. Once I did that, I tried to load msconfig to get back into normal mode, but i kept getting an error saying I must be logged in as the Administrator to do it, Which I was. Can someone please help me get back into normal mode so I don't have to reformat? Also: I do not have system restore enabled so that is not an option.
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Jan 19, 2005
I'm trying to delete the index.dat file off my XP name but when i go into safe mode it wont let be open my name.Any idea what the problem may be cause i cant open any of the names except my brothers xp name for some odd reason
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Jun 4, 2008
When my computer loads up,after the bios i get a black screen. I am unable to enter safe mode or even boot from the Windows XP.
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Oct 13, 2007
I am new to post on this site, in the past i've read many posts on it when i had computer problems, and found a solution, except this time so here it goes
I updated SpySweeper to the newest version. My computer is now SLOW so i tried to uninstall it. I tried doing so through Add/Remove Programs. Also tried going through 'start,run'..then locating the file to uninstall. I get the following 'Cannot uninstall - Runtime Error (at 219.73) could not proc.'SO tried going through Safe Mode and then my computer started running CHKDSK, which came back with about 20+ unreadable file segments the just started back in Normal mode. I also tried ctrl alt&delete to stop spysweeper processes and that says "access is denied'.
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Apr 2, 2007
It started yesterday, I was playing around on the computer and only downloaded magiciso.I continued to play around. I shut down the computer and it hasnt been the same since.When it 1st started back up..I got this:Address 80410527 base at 80400000 datestamp 45069e6e - ntoskrnl.exe IRQL not less or equal I tried to get into safe mode but nothing.I then tried last good config and it let me in...so I played around to what I thought would fix things..but when I restarted it again..it wont let me in either way now.
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Aug 16, 2005
Running a computer I purchased with Windows XP Pro installed (No CD). Will
not enter SAFE MODE when tapping F8 during bootup. Would not enter safe mode
even after deliberately crashing the computer (pulled the power cord while
computer was running).
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Aug 9, 2005
I can't get Updates to XP SP2 and in the process of trying to do so, I'm instructed to reboot, continuing to press F8, and get into "Safe Mode". When I do that, I'm not given an option to get into Safe Mode but am given an option on which of three devices to boot.How can I get to Safe Mode?
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Apr 25, 2007
I just want to know how to change screen resolution in safe mode. The reason is when I try to use certain programs in safe mode, I can't view all the options and buttons of the program because it goes off the screen and resizing dosent help.I go to desktop properties and try to change it but the bar will not slide to any other position.
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Dec 14, 2006
I recieved the following message after a forced restart after windows updates were installed: "We are sorry for any inconvenience but Windows was unable to start successfully" My options are to start in Safe Mode , Last known config or normal. Safe Mode is the only thing that works. Also System Restore would not work Also System Recovery from Sony Vaio Recovery Wizard would not work
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Mar 1, 2005
this is the best way I know to explain all of this. I am running a 3 yr old Gateway with Windows xp and Sp 1 & 2. I have always stayed up to date with my Windows updates deleting cookies, defrags and so on. I am running Avast anti virus and Armor 2 Net firewall. I have noticed over a period of about a mth that my system has been getting pretty slow to boot up and load up web pages. Now I am having to manually start my PC and I have to do it in safe mode F8 and click on debugging mode. If I don't do it this way then everything loads up and then my PC just turns itself off. I have PC doctor and I have done a complete diagnostic test and I have gone to antivirus.com and did a virus scan there as well as with my Avast. I am thinking that I may have to totally take everything out and reinstall everything back in. The only thing is -is that I don't know what to type in to get the whole thing going. Also I have been getting a message but only sometimes that says RTL cannot locate HPOIPMO7.exe (HPOIMO7.exe) I haven't a clue what this is. Might it have anything to do with what is going on. I don't mean to write a book here but there is one other thing, the other day I had a window pop up that said that windows needed me to reinstall my xp software and when I tried it said that the version that I was already running was newer than the cd software I was trying to install and wouldn't accept it.
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Dec 23, 2008
computer was in blue screen. Unplugged and rebooted. Hung at Starting Windows. Unplugged again and rebooted. Selected user and continued on. Hung after desktop image was downloaded and normal desktop was presented. If I moved the cursor to the task bar, got hour glass. Could not get task manager to appear and could not start any program.Booted in safe mode with networking.
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Jul 26, 2005
we cant change the display depth below 16bit. we can only see windows in safe mode it just shows a garbled screen in normal mode
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Dec 18, 2004
but i think i posted this in the other area before. i had some bugs i couldn't delete in normal mode, so im like oh kay, easy, go in safe and delete the suckers. i restart my computer and f8, and try to go into safe mode, said something about your computer was shut down incorrectly or power lost and some files are missing now.
so im like, ummmmmmmmmmm... how do i get round this. so, i restarted my computer and put it in to the (Last Known Good Configuration), i know, i went to Run>msconfig>Boot.ini>tick /SAFEBOOT and restart my computer, not knowing this was one of the biggest mistakes i've ever done. it starts and it runs a little big and boooom!!! blue screen pops up and this is what it says, "a problem has been detected and windows has been shut down to prevent damange to your computer....
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Sep 7, 2006
My left and right mouse buttons are reversed. If i go into 'mouse' in the control panel there is the facility to reverse the buttons and it's already ticked, you can untick the box but can't apply or OK it. When I try that the mouse buttons cease to to anything although you can still move the cursor around. I suspected viruses, and have done several sweeps with Spybot, AdAaware, Norton, AVG. HJT CW Shredder. Nothing much found and its still doing it.
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Sep 17, 2009
An infinite loop it seems. i was trying to start my pc in safe mode, to delete a .exe file from C:WindowsSystem32 which was suggested by a post to fix the "windows not genuine problem". To be able to do that, i ran msconfig and selected /safeboot under BOOT.INI tab. now everytime i try to reboot my pc it asks me to select an operating system (windows xp pro/microsft windows) if i select windows xp then it asks me to select a startup mode (safe/normal/last successful) and then no matter what i select it will reboot it self, and do the same again. If i select microsoft windows (instead of xp) then it shows MS Windows 98 screen and then goes into DOS prompt. from what i have read in some of the threads is that, i have a virus which is preventing my pc to boot in to safe mode, and because i have selected /safeboot from msconfig windows will only boot in safe mode, meaning i am stuck. the workaround these threads were suggesting was to find the boot.ini file and rename it to something else, which would fix the problem, because this file holds the info about in which mode your pc should boot. i tried to rename this file from command prompt (i cant get into windows, thats why), using "ren c:oot.ini boot.ini" but it says file name invalid. i think this is because its a hidden file. then i tried "attrib -h boot.ini", but it says attrib cannot be used in DOS mode.
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