Unable To Uninstall Spysweeper / Wont Boot In Safe Mode?
Oct 13, 2007
I am new to post on this site, in the past i've read many posts on it when i had computer problems, and found a solution, except this time so here it goes
I updated SpySweeper to the newest version. My computer is now SLOW so i tried to uninstall it. I tried doing so through Add/Remove Programs. Also tried going through 'start,run'..then locating the file to uninstall. I get the following 'Cannot uninstall - Runtime Error (at 219.73) could not proc.'SO tried going through Safe Mode and then my computer started running CHKDSK, which came back with about 20+ unreadable file segments the just started back in Normal mode. I also tried ctrl alt&delete to stop spysweeper processes and that says "access is denied'.
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Jul 21, 2009
Very simple problem; my Win XP computer will get up to the Windows XP loading page (the black page with the blue bar moving in the middle), it then gets stuck for about 2/3 minutes and just restarts time and time over again.I do NOT have a virus of any kind, I know this for sure as Safe Mode works and I took an antivirus scan - no virus at all, so I need some help here.
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Oct 8, 2007
I'm having a problem starting my computer running windows XP home edition. Upon startup, I get the blue screen stating... "stop: c0000135 {unable to locate component} This application has failed to start because RPCRT4.dll was not found. Re-installing the
application may fix this problem."Also, I am unable to boot in safe mode (same RPCRT4.dll error).i have tried repairing with original xp disk when using chkdsk /p it finds one or more errors on disk but does not solve the problem.
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Jun 30, 2005
Should I be able to uninstall programs when in Safe Mode? I am trying to uninstall Office but it will not work.
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May 3, 2005
I went into MSCONFIG and checked the box to go into safe mode so i could run some virus scans and adware scans and stuff like that. Now when it gets to the desktop it has the window that says Loading Windows and then after like 2-3 min. it says password is incorrect and that i should retype it and becarefull of caps lock and stuff like that. The thing is don't have a password. It does this when i boot normally too but it lets me hit ok and hit Cancel without a password entered.
All of a sudden it tries logging me in automatically when I start up but the thing is i dont need to log in. So I try to go back into normal mode and Ican't. I hit F8 during startup and went to the Boot Normally option but it still does to safe mode. What do I do? How do I log on or how do I get rid of this password thing? One more thing, the window that tells me the password is wrong has an OK box but theres no mouse on the screen for me to click it and I can't use the keyboard to select it.
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Mar 20, 2007
I have a dual boot linux/xp system.I was looking at partitions - just listing them - in linux, and now win xp won't come up in normal mode. It will come up in safe mode, however. Can you help me get my "normal mode" back?When the horizontal moving bar comes up in normal mode, it just goes on forever. I see the disk light go on for about 8 cycles of the bar. It usually runs 11 cycles before giving me the user selection screen. Now the disk light goes out after cycle 8, and the bar keeps going. I waited 32 cycles before giving up.
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Nov 23, 2009
I have a Windows XP Professional Edition and i incurred a spyware virus on my PC, so i made a dumb decision by running MSCONFIG and changing my SAFEBOOT option, I did this because previously I couldn't even get into Safe Mode, it would load the files on the screen.
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Jul 25, 2008
Recently I was playing a game when my computer froze up, when I restarted it, it froze every time on the Windows XP bootscreen. It boots fine in Safe mode with networking. (I'm typing this post on this computer)
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Jan 29, 2009
I have a pc with Windows XP with SP2 installed. My computer has generally worked fine with little issues, but the other day Norton flagged up a virus issue. The virus was called Trojan.Patchep!inf, and couldn't be removed using Norton.Naturally, I'd have posted this in the malware removal/HJT forum, but I'm now locked out of my system.I need a way to be able to get into Windows before I can pull off any HJT logs or run any applications.The issue I have, is when Windows is loading up. I turn on my computer, and Windows boots up until the scrollbar/loading page. The computer then automatically reboots, and the cycle continues until I just hold the off button to turn off the computer. I've entered the boot menu and attempted the reboot in Safe Mode, and also tried using last working configuration. This has no effect, and still results in the constant restarting of the system.
I don't have a Windows XP disc as it was pre-installed when I bought the computer.For the time being I can boot from disc using Linux Ubuntu. I read about the virus that infected my system, which suggests that files such as winlogon are affected by the virus, which would explain my problems booting. Would it be possible to repair these files from Ubuntu, allowing me to boot the computer with Windows? I can then start a thread in the malware forum, posting HJT logs etc.
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May 1, 2008
Really feeling desperate here. Win xp home. The only way I can get to my desktop without waiting 25 minutes AND having start button and others freeze up and then taking 5 min for each click, I have to first go to Safe Mode and change sometihng in mcsonfig and then restart.
Then I use Normal Mode and get to my desktop with no problem and nothing freezes BUT I then have to reset all my SERVICES in "Sevices ans applications" since they become disabled each time I use Safe Mode. Note: I made sure to diable all unnecessary servies and use only the startups I need in msconfig.
All very time consuming and debilitating. Then I can get online and everything is fine.BUT then each time I shut down or restart my computer its the same cycle all over again. Note: The problem seemed to occur when one day semingly out of nowhere I turned on my compuyer and my logon was apparently corrupted. NO spyware, viruses. Clean machine. When I got to my desktop there was a white screen as oppsoed to blue with an alert to restore my desktop. But when I clicked the restore button notihng happened. Someone told me I may have a corrupt logon name and to set up another which I did and everything wokred fine except for, as I said, when I shut down or restart my computer.
I tried system restore but apparently there are no options/dates to restore back to.
Ive spent 200 hours on this and am ready to throw in the towel. I dont want ot have to resort to a clean reinstall of Winxp but if I have ot can you please inform me about how to keep my files intact (pdfs, word docs and pictures). and if I need to back them up,
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Jan 18, 2010
I was just using my PC like any other day. Now I am saddened by the fact that I have a BSOD and being unable to use safe mode or trying any other solution just makes me even more sad.
Things Tried That Failed:
Safe Mode
System Recovery
Clean Install of Windows 7
Couldn't keep track of all....
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Jun 7, 2006
I started windows Xp in safe mode and my mouse wont respond. I have a serial mouse not a USB mouse.
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Dec 19, 2006
On starting up my PC I am unable to get past the initial BIOS readout it gets as far as 'Mouse Initialized' and then freezes. Pressing F8 does not work nor following the displayed message 'Press F2 to enter SETUP'
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Apr 1, 2007
About 2 years ago my computer randomly shut down (I think because of a virus), and when I tried starting it back up, it would bootup fine, but I could never get past the XP Pro login screen. The passwords/accounts are fine. I only have one password-protected account, which is mine, and the password is still valid. I also have an additional account for my sister without a password. Whenever I try to login to either account, it displays the "Loading account settings." dialogue but doesn't do ANYTHING after that, it never logs in. I tried booting my computer into safemode, but then it gets to a login screen for Administrator, and apparently there's a password that I guess I set a long time ago, and I have no clue what it is and can't log in. I tried logging in WITHOUT putting an administrator password in since I know you can sometimes do that with XP Home, but I had no luck. Is there anything I can do to fix this? Is there a way I can log in somehow? Is it a virus? Also, if I were to somehow get into the computer by setting up an additional XP partition, would I still have access to all of my files? THe reason I ask is because I saved a LOT of IMPORTANT work-related files into the "My Documents" folders for my account...is there a way I can access any of that?
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Nov 30, 2006
I am running xp pro. When rebooting I get a screen asking for the boot order. The thing is that I cannot choose because I tried selecting them with the page up-down, the up down arrows and the tad key and nothing moves. It will not go pass this screen. I have to reset anf let it bootup normal. What am I doing wrong?
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Mar 29, 2005
I've got some particularly nasty stuff on my system (running XP Home Edition), so I want to do a scan in Safe Mode. However, whenever I select safe mode, my screen tells me that the signal is out of range, and underneath that it says "35.5KHz / 87Hz". I have a Sony screen, in case that helps any. I looked around for solutions, but all I found were some fixes for when this happens on normal Windows, which involves going into Safe Mode. So no dice. I also tried VGA, but the picture is so horrible I have no idea what is on the screen.
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Aug 12, 2007
I have recently come down with the Smitfraud trojan and have downloaded the command prompt program "SmitfraudFix" to hunt down and terminate my infection. However, the actual "killing process" that SmitfraudFix undergoes requires SafeMode to work correctly (I would assume so it does not harm other normal files). It would seem simple: log into Safe Mode and execute the prompt. Yet here is my problem! I have a laptop that was given to me by my college and instead of having my primary user account (which is given full administrator capabilities, but is not the actual Administrator account) as a "this computer" domain to log in, it logs in under the "GCC" domain (I go to Grove City College).
I would not have imagined this to ever be a problem, but when I start up Safe Mode to execute my trojan-killer I am given only two login fields, not three. Thus I have username and password inputs, but no "log on to" option to choose "GCC." So when I type in my username and password in Safe Mode they are (I presume) assumed to be "this computer" domain inputs. I think you can see where this is going...........
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Apr 11, 2010
Got into safe mode trying to acces Adminatrator and use can't type in pass word. can't get out of user into adminasrtaor
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Jul 11, 2007
i am unable to load my computer into safe mode,it hangs when it is loading agp440.sys.im running Windows XP SP2.
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Sep 2, 2005
Is it possible to get to safe mode when you use the original XP CD to boot?
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Nov 3, 2009
I am trying to boot into safe mode in Windows XP (office) to deal with trojan horses (Vundo.gen.w/spy-agent.bw.gen.e) infections. I am able to get to the safe mode option screen via "f8", but it will only load some drivers and then it returns to the safe mode option screen (endless loop).
Further I cannot access the system config utility via "run". I open up the run dialog box and type "msconfig" nothing happens.
An ideas? What would happen if I run a full virus scan (with system restore off) without being in safe mode?
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Nov 6, 2008
Is there any other way to boot in safe mode than F8? Windows XP is not loading properly. It is going to my background with the cursor, but nothing else. I tired to run msconfig from the task manager, but it didn't open. I want to boot in safe mode to do a system restore, but when I restart the computer, the F8 option says "to enable system configuration."
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May 17, 2007
When I hit the F8 key, my Windows XP Pro OS takes me to the boot menu screen. I click on Safe Mode, and it scrolls with all the script, briefly, and then kicks into regular boot mode! Normally, with Safe Mode, it scrolls with the funny looking script, stays still for a few moments, and then goes into Safe Mode (after a prompt).
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Jul 27, 2010
I was playing a video game when all of a sudden the graphics messed up, i could still hear the audio but the graphics were all messed up. About 30 seconds after this began it froze, about a minute later the blue screen of death came on with the error message 0x0000007E.When i restart my computer, the first screen is the Asus m424 MB start up screen and it lets me press delete to go into bios. If i dont go into bios, the next screen is just a black screen. It permenately stays this way. In Bios i can see the SATA hdd and all its specs, i can see the memory. My mother board does not have an onboard video slot, so since i can still see the bios with the monitor plugged in through the Video card, does this mean the Video card is still good? I think its either the mother board or the video that has been fried. Everything looks to be fine. I also tried booting from the XP disc and repairing windows, it did not work. I can also not boot up in any Safe mode at all. This includes VGA Mode, and all the Safe Modes. I get like 10 lines of .sys,
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Sep 17, 2009
Last night while using my laptop, The screen just went black and wouldn't come back. So booted the computer, and then while booting it had weird green lines up and down the normal windows loading screen. and then when it should have booted up it just went to a weird white screen. I turned it off, tooke the battery out and let it be for awhile, and then when I went back it worked fine, until once again the screen went black. Today it won't start up without safe mode (im on it right now). I ran Spybot, Avast, Malware Bytes, bazooka and it still won't boot.Comp is a Dell Inspiron 9400, 2 GB ram, Geforce Vid card, Windows XP Pro. It was formatted a few months ago, and was running fine before this happed.
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Mar 12, 2010
I was wondering if anyone here has come across this type of error before. My sisters laptop (Fujitsu Siemens) running on XP was working fine without any malware etc, then one morning she went to switch it on, and it would not boot up into windows xp. The screen switches on and displays the fujitsu siemens logo, then becomes unresponsive. I have tried adjusting most parameters and booting in safe mode.
However I have not had any success with this.
When booting in safe mode, I receive the following error code:
muti(0)disk(0)rdisk(0)partition(1)WINDOWSsystem32 toskrnl.exe
muti(0)disk(0)rdisk(0)partition(1)WINDOWSsystem32hal.dll
muti(0)disk(0)rdisk(0)partition(1)WINDOWSsystem32KDCOM.DLL...
I notice that BOOTVID and Drivers are both mentioned in these errors, so i am sure this is what is preventing XP from starting. The obvious thing to do would be to reboot windows from scratch, but the problem is, XP came preinstalled on the laptop, and therefore, I have no access to files necessary for a reboot. Would anyone know if this computer beyond repair, or is it possible to restore windows in some way?
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Jun 1, 2006
i cannot boot into safe mode i go through the motions tapping f8 than it goes as far as it lets me select what option i want. i tried safe mode only and safe mode with networking and than it goes to the screen that has all the words across it and than sometimes it boots right into normal mode or it sometimes goes as far as getting into safe mode with the two signin icons on desktop my name and admin which is me too and when i click on either of them it boots right into normal mode.
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Oct 18, 2009
I have the 'blue screen of death'but at this point, all I want to do is get into my system and move some precious photo files and document files to my external hard drive after that I can concentrate on fixing the problem (if possible).However, as I posted in another thread, I cannot start up in safe mode and so I can't even get in to do this.The blue screen appears when Windows is loading.But even if i do get to the screen where I can choose safe mode, I click on it and some files names start listing down the screen and it looks like its working, but then I'm thrown back to the blue screen.I haven't had any luck with responses to my other threads with regards to fixing the problem which leads me to believe that perhaps its a bad situation I'm in but if someone could just help me figure out the safe mode thing so I can save my kids photos and documents.
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Nov 24, 2006
Someone else used my pc and now when I boot up I get a blue screen.The message is inaccesible_boot_device.
I can't boot up in safe mode. It come up right after the "starting up" screen.
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Oct 12, 2008
Wanted to run my antivirus in safe mode. F8 at reboot brought up screen with mode choices (safe mode, safe mode with connections, last time Windows functioned normally, etc. I would choose safe mode and after some blipping the files at hyperspeed at the bottom of the screen, etc.), it would come back to that mode-choice screen with a message at the top saying Windows could not boot, may have been cause by a recent change to hardware or software, etc. I could then choose "run Windows normally" and it would boot. Then I tried the msconfig way of going into safe mode, ticking the safe mode box in boot.ini. Now, because that box is ticked, it always tries to start in safe mode, but can't because of the above problem. In short, it loops me back to that mode-choice screen endlessly.
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Aug 19, 2009
I used to be able to access it perfectly fine but i went to safe mode and got the blue screen with the 0x0000007B error. My windows works fine but the safe mode.I know it was caused by a virus, i just don't know how to fix it.I scanned with everything but still could not find it
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