Can't Get A Desktop In Safe Mode / Administrator The System Freezes
Oct 10, 2005
I'm trying to fix a virus problem (trojan.vundo) and need to boot in safe mode. When I try to boot in safe mode I get the user icons, but when I log in using any of the user icons including administrator the system freezes and I don't get a desktop.
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Nov 24, 2009
Computer running Windows XP SP3 which appears to be horrible bogged down with viruses. So much so that when I simply tried reinstalling avg the next time I rebooted the computer I found myself unable to do anything other than log in. From that point the system freezes
I've been trying to get into safe mode since then, holding down f5 or f8 at startup brings me to the boot selection screen but if I select anything other than Start Windows Normally it will just restart and bring me back to the same screen. I've also been unable to get into msconfig from windows
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Jan 5, 2007
I am trying to uncheck one item in config in an attempt to avoid a conflict with Roxio Media Centre 9. I can uncheck the apprpriate box but when I click apply I get the message 'access denied - you may need to log on as administrator to make changes'. The snag is, I am logged on as administrator. I have tried to boot in safe mode but can not Despite trying f8, f12, :sfc / scannow
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Jul 5, 2005
I set up XP Pro with myself (Tom) as the administrator with 2 limited user accounts. I boot to the welcome screen where the 3 accounts are shown. I can enter my password and use my account as the administrator.However, when I boot in safe mode there are now 2 password protected accounts. "Tom" which works with my password and "administrator" which appears locked as it will not take my password. I set my computer up myself. I have always been the password protected administrator. No one should have access to my account without my password, right? Where did this additional "administator" account come from? Without the password how can I delete it so that I am the sole administrator?
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Dec 16, 2007
I am trying to get into the computer administrator account, so I Can change my limited account to an administrator account as well, but I can't get to the screen that says I can go into safe mode...When I press F8 during startup, this screen comes up.Then when I go to start -> Run -> MSCONFIG I'm not allowed to because I am not a computer administator. My computer is an My computer is an HP Pavilion a562n
It has an ASUS motherboard I think?
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Dec 27, 2008
I had a virus or something redirecting my internet browsers. I was able to install malwarebytes while in safe mode and get my browser back. Now I cannot boot unless I am in safe mode. I attempt to log on as the owner, sometimes I can enter apassword, other times not, then my pc freezes and doesn't go any further. Any ideas??? What other info might any prospective help need?
I have xp home edition
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Nov 25, 2007
I have a Great Quality ZX-3310 laptop. It recently froze up and would not reboot. I unplugged the machine and plugged it back in to restart and now I get either the windows start up page that freezez before it is loaded or I get this message: "RS482M- Test Bios BR#13207A". Sometimes I get nothing on the screen but I can hear the fan run. It will not let me start in Safe Mode. The DVD drive recognizes a DVD it there but it immediately freezes on start up.
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Oct 12, 2006
I'm having a problem with my Laptop which has just started locking up seconds after switching on after crashing.I was chatting on MSN and sent a message, and at the moment i hit enter the thing froze and i had no choice but to pull the plug since it wasnt responding in any way. Then when i tried to start it up again, it wouldnt. It gets to the screen where it gives you the options (eg. DEL > Setup F8 > Boot Menu etc) and a few lines of text afterwards and then just stops.I've tried going on each of the options (setup. boot menu, boot network) but it just changes to GO > Setup or whatever, then gets the same line of text below and stops. I cant get to the safe mode screen, and i cant seem to Boot from any CD's either
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Dec 7, 2004
I am using XP. When I try to start my home computer, the main screen freezes and I can't do anything. On several tries the install screen came up, but not every time. The hour glass comes up and just stays there. Control/Alt/Delete doesn't do anything. I have to manually turn off the computer. I started it in the safe mode and ran Norton and anti spyware programs. They detected nothing. I can't go on AOL or explorer, even in the safe mode. I have a firewall and anti virus is up to date.
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Jan 9, 2008
My computer has worked very well for years, but a short while ago it has developed this problem.It will freeze at anytime using any software (or none at all) while in normal mode. I ran all the usual checks and balances; virus, spyware, updates, etc. Also, I have researched the issue in this forum and followed the great advise. I have also run tests on the drives, memory, etc. but they all pass. Next, I cloned a new drive, thinking that the old one may be failing (needed a larger HD anyway), but the same problem persisted.
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Sep 28, 2008
I push the power button on the modem and it's fine... right after the screen does the Windows XP with the loading bar at the bottom screen it turns black and I even left it on for like 10 minutes and it still wont work. I also tried to start windows in SAFE MODE and LAST GOOD CONFIGURATION plus many others, but it wont work. I still have valuable information in the computer so,
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Aug 15, 2008
Recently, I accidentally clicked on a few bad google links. Soon after, my computer started acting weirdly. I started receiving windows notices saying that my computer was infected with spyware. I could tell that these were fake and started scanning my computer with avast anti-virus. It was acting weirdly and then I saw that a window popped up called "vista anti-virus" i then googled this and found that this was a fake anti-virus that would install more viruses on my computer. So, I panicked and manually shut down my computer with the power button and booted into safe mode.
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Oct 13, 2009
Went into msconfig and set up safe boot on restart.PC will not load in safe mode or in normal mode it just keeps looping back to the same screen.I have tried all the options on the screen.Is their anyway to get back to msconfig.I have the XP setup disk.
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Sep 29, 2008
Ran smitfraud and rebooted but my computer keeps freezing both in safe mode and normal. I tried last good configuration but the same thing happened. Either just a black screen with the mouse icon or frozen on the long list.
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Oct 4, 2007
Sometimes, when I log in, the desk top for my log in seems to be set to what looks much like a safe mode. Still does it after running Super anti spyweare.
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May 1, 2008
Really feeling desperate here. Win xp home. The only way I can get to my desktop without waiting 25 minutes AND having start button and others freeze up and then taking 5 min for each click, I have to first go to Safe Mode and change sometihng in mcsonfig and then restart.
Then I use Normal Mode and get to my desktop with no problem and nothing freezes BUT I then have to reset all my SERVICES in "Sevices ans applications" since they become disabled each time I use Safe Mode. Note: I made sure to diable all unnecessary servies and use only the startups I need in msconfig.
All very time consuming and debilitating. Then I can get online and everything is fine.BUT then each time I shut down or restart my computer its the same cycle all over again. Note: The problem seemed to occur when one day semingly out of nowhere I turned on my compuyer and my logon was apparently corrupted. NO spyware, viruses. Clean machine. When I got to my desktop there was a white screen as oppsoed to blue with an alert to restore my desktop. But when I clicked the restore button notihng happened. Someone told me I may have a corrupt logon name and to set up another which I did and everything wokred fine except for, as I said, when I shut down or restart my computer.
I tried system restore but apparently there are no options/dates to restore back to.
Ive spent 200 hours on this and am ready to throw in the towel. I dont want ot have to resort to a clean reinstall of Winxp but if I have ot can you please inform me about how to keep my files intact (pdfs, word docs and pictures). and if I need to back them up,
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Aug 20, 2006
I was running a Compaq desktop on Windows XP Home Edition, halfway through an excel spreadsheet when my PC shut down. I have not been able to bootup again and keep getting a message to install WindowsRoot>System32hal.dell, I don't have a system recovery disk and now that I cannot boot up, I cannot use the recovery function on my PC either.
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Aug 4, 2005
My computer starts but the only thing that appears is my desktop background. No start menu or anything. The last thing I did was install and run Avast anti-virus scan and AdAware.It works in start mode and I tried to restore to an earlier point a few times and to different checkpoints but they failed and "no changes were made."
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Oct 29, 2007
when i boot up, i can sometimes get to the desktop, then i hear a click from my tower and everything is frozen. all fans are still running. and power is still on.i've tried a clean install of windows to no avail. this happens everytime , but the freeze can happen before i get to the desktop and also in safe mode.
seems to be a hardware issue. i may be able to get a friends graphics card to see if that is the problem
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Dec 21, 2007
I was having problems with my XP 2005 Media Edition desktop freezing while watching TV so I uninstalled the ATI Radeon Connect3D 9600 256mb video card. It restarted no problem. I lowered the resolution to 800x600, no problem. I turned on the media center and let it sit for a bit. It froze. Now on start up I get the following: Windows could not start because the following file is missing or corrupt WINDOWSSYSTEM32CONFIGSYSTEM
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Aug 20, 2007
I have windows 2000. I turned it on and when I got to the desktop it was all weird. It has like three or four fuzzy split screens. I can get into safe mode and even ran the AVG to check for viruses. I didn't find any. I tried to get the computer to last known good configuration, but that didn't work
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Feb 17, 2007
My computer has an explorer error message- has to close. Windows loops back and the same message appears. I have the details but not sure what to include:
Details as follows: AppName: explorer.exe, AppVer: 6.6.2800.1221, ModeName: mshtml.dll, ModVer: 6.0.2800.1528, offset: 000f40b5 My desktop comes up in a safe mode. I am afraid to restart the computer - might crash.
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Jul 25, 2008
Recently I was playing a game when my computer froze up, when I restarted it, it froze every time on the Windows XP bootscreen. It boots fine in Safe mode with networking. (I'm typing this post on this computer)
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Jun 13, 2005
is it safe to delete my older profile named Administrator from System Properties Advanced tab>under User Profiles>Settings? as i already have a new administrator account. it all happened when my Pc crashed & i had to create a new administrator account.also i booted it twice so it created two additional folders-Administrator.username & Administrator . Also it gives me an option to delete the old Administrator from above path.
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Jan 19, 2005
Defrag runs for 2-3 minutes maybe and the computer freezes or defrag stalls. I have checked for viruses. I have run defrag in safe mode.
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Oct 6, 2010
have a new virus in my computer that deleted one of my files in WINDOWSsystem32 folder, and now when I run my pc, I get an error saying that a file is missing from WINDOWSsystem32 , I want to run system recovery but it won't let me. I tried pressing almost all the F#, so I decided to run safe mode and do a system recovery from inside my windows xp, but my safe mode doesn't work ether. For safe mode I tried F8, and F5
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Sep 23, 2005
My computer has been freezing up a lot. I tried to use different system tools like msconfig, scandisk,and ect. to try to find and fix the problem, but my computer can't find those tools. I know I had them because they came pre-installed in Windows XP. Lastly I tried to start my computer in safe mode, but when it get to the safe mode drivers loading screen my computer freezes up.
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May 28, 2005
I have the spy bot on my other computer not this one and it is not networked at home. the problem is I can get the windows xp first page to come up but then it goes to safe mode safe mode network last working page and start windows automatically I have tried all and to no avail. the blue screen flashes for a nanosecond so I can't get to the restore part. Do you think my computer has crashed?
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Nov 10, 2005
A guy in the office was transferring images from his digital camera to his PC when the screen froze. He now can't start up his OS unless in safe mode. I've tried "last known good configuration", used an old restore point, checked for clashes in Device Manager, done a diagnostic startup using msconfig and still no joy. The machine is out of warranty and we can't find the recovery disks anywhere. Also, because the software was preinstalled there's no original disc to do an XP repair job on it. What more can I try?
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Apr 21, 2005
I am not able to run system restore neither in the normal mode nor in the safe mode? After selecting system restore nothing happens
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Jul 22, 2006
Computer having a boot problem. Computer turns on and the screen shows up showing XP loading then the screen just goes black not blue no error messages. I can boot it in safe mode and wanted to do a system restore but evidently system restore is turned off in safe mode so I cannot do that. I tried to boot several times in normal mode and I would get the XP is loading screen followed by a black screen with nothing on it.
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