Cannot Start Up Even In Safe Mode - Compaq Desktop
Aug 20, 2006
I was running a Compaq desktop on Windows XP Home Edition, halfway through an excel spreadsheet when my PC shut down. I have not been able to bootup again and keep getting a message to install WindowsRoot>System32hal.dell, I don't have a system recovery disk and now that I cannot boot up, I cannot use the recovery function on my PC either.
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Oct 25, 2009
I have a Compaq Presario Computer with windows XP on it. recently i started getting an error message which says lsass.exe and the computer doesnt go any further after I click on ok which is the only option there. It just goes to a blank black screen. someone mentioned to me that i should try to do a system restore on it through the safe mode, but that doesnt work either becasue same error comes even in safe mode. i have tons of data on this computer and i cannot afford to lose it. i need a way to recover my data. it seems to me that the only option i may have is ot do a system recovery through the cds that i got when i purchased the computer, is that true? someone also mentioned to me that if i have the Operating System CD then i might not have to do anything but just repair. How does this work?
I cannot seem to find the O.S cd, where can i get it from? Is it the same as the Windows XP cd? also, this problem has been occuring since a few days now and of course i havent been turning on the computer since there isnt much i can do, so by this problem just being there is it making it worse or not? i just dont have the time right now but does that mean that the problem just sitting there is harming it further? Some people have also told me of how to recover data using Ubuntu or something, how good is that? please help me in this asap.
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Jan 13, 2007
I have an older somputer I use to Host Games online...seemed fine last few nite .however the last 2 oe 3 times I have started it...it takes forever to start and a screen appears saying sorry for any inconveinince but windows could not start..etc etc..gives options to start in Normal mode safe mode or last known good configuration..wich is what I tried after turning it off and back on again..still nothing..I can get it to start in safe mode....but it wont boot up in normal mode..just hangs at "Windows XP" screen...Its an older Pentium4 Dell Dimension4300.
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Mar 1, 2005
this is the best way I know to explain all of this. I am running a 3 yr old Gateway with Windows xp and Sp 1 & 2. I have always stayed up to date with my Windows updates deleting cookies, defrags and so on. I am running Avast anti virus and Armor 2 Net firewall. I have noticed over a period of about a mth that my system has been getting pretty slow to boot up and load up web pages. Now I am having to manually start my PC and I have to do it in safe mode F8 and click on debugging mode. If I don't do it this way then everything loads up and then my PC just turns itself off. I have PC doctor and I have done a complete diagnostic test and I have gone to antivirus.com and did a virus scan there as well as with my Avast. I am thinking that I may have to totally take everything out and reinstall everything back in. The only thing is -is that I don't know what to type in to get the whole thing going. Also I have been getting a message but only sometimes that says RTL cannot locate HPOIPMO7.exe (HPOIMO7.exe) I haven't a clue what this is. Might it have anything to do with what is going on. I don't mean to write a book here but there is one other thing, the other day I had a window pop up that said that windows needed me to reinstall my xp software and when I tried it said that the version that I was already running was newer than the cd software I was trying to install and wouldn't accept it.
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Sep 17, 2009
An infinite loop it seems. i was trying to start my pc in safe mode, to delete a .exe file from C:WindowsSystem32 which was suggested by a post to fix the "windows not genuine problem". To be able to do that, i ran msconfig and selected /safeboot under BOOT.INI tab. now everytime i try to reboot my pc it asks me to select an operating system (windows xp pro/microsft windows) if i select windows xp then it asks me to select a startup mode (safe/normal/last successful) and then no matter what i select it will reboot it self, and do the same again. If i select microsoft windows (instead of xp) then it shows MS Windows 98 screen and then goes into DOS prompt. from what i have read in some of the threads is that, i have a virus which is preventing my pc to boot in to safe mode, and because i have selected /safeboot from msconfig windows will only boot in safe mode, meaning i am stuck. the workaround these threads were suggesting was to find the boot.ini file and rename it to something else, which would fix the problem, because this file holds the info about in which mode your pc should boot. i tried to rename this file from command prompt (i cant get into windows, thats why), using "ren c:oot.ini boot.ini" but it says file name invalid. i think this is because its a hidden file. then i tried "attrib -h boot.ini", but it says attrib cannot be used in DOS mode.
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Oct 13, 2009
Went into msconfig and set up safe boot on restart.PC will not load in safe mode or in normal mode it just keeps looping back to the same screen.I have tried all the options on the screen.Is their anyway to get back to msconfig.I have the XP setup disk.
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Jun 7, 2010
Computer restarts before login screen unless I interupt boot to choose debugging mode (or set it using msconfig). I've disabled everything in msconfig with no change. I've removed all hardward except the minimum. No change. The error I get if I prevent auto restart during boot is a "Multiple_IRP_Complete_Requests) error. This problem started without anything being installed or removed. If I go in to the BIOS and disable ANY devices (i.e. sound), then the Debugging mode trick to get the computer started doesn't work which seems backwards.
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Dec 14, 2006
I recieved the following message after a forced restart after windows updates were installed: "We are sorry for any inconvenience but Windows was unable to start successfully" My options are to start in Safe Mode , Last known config or normal. Safe Mode is the only thing that works. Also System Restore would not work Also System Recovery from Sony Vaio Recovery Wizard would not work
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Mar 6, 2008
It never would start windows normal but would in safe mode,so now i did a diskcheck and restarted now it gets hung up on the system32driversagp440.sys...at least thats the last one that pops up before it freezes.
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Jul 15, 2010
stop working was a Microsoft update error or i deleted something wrong using regseeker. I had to install another system but i want to use my old windows media version. Every time i try to use my old system it automatically boots on safe mode. I press F8 on when i'm booting up and press run windows normally but it still runs in safe mode. I can't do anything. I tried checking the disk for errors and nothing helped. I tried too restore my system right after the system failure but for some reason there were no restore points. I took some screen shots of the 1st few system and application errors shown in the event viewer.
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Dec 19, 2005
I have been trying to get a game to run on my computer, while attempting to do this I stupidly shutdown some tasks and then my computer shutdown. When I tried to restart it, I got a screen to say do I want to start in safe mode or normally or whatever. If I want to start in safemode it tells me to use the arrow keys but when I attempt to use them they don't work. It does a bit of a countdown and then trys to start in normal windows mode but it can't.
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Oct 4, 2007
Sometimes, when I log in, the desk top for my log in seems to be set to what looks much like a safe mode. Still does it after running Super anti spyweare.
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May 1, 2008
Really feeling desperate here. Win xp home. The only way I can get to my desktop without waiting 25 minutes AND having start button and others freeze up and then taking 5 min for each click, I have to first go to Safe Mode and change sometihng in mcsonfig and then restart.
Then I use Normal Mode and get to my desktop with no problem and nothing freezes BUT I then have to reset all my SERVICES in "Sevices ans applications" since they become disabled each time I use Safe Mode. Note: I made sure to diable all unnecessary servies and use only the startups I need in msconfig.
All very time consuming and debilitating. Then I can get online and everything is fine.BUT then each time I shut down or restart my computer its the same cycle all over again. Note: The problem seemed to occur when one day semingly out of nowhere I turned on my compuyer and my logon was apparently corrupted. NO spyware, viruses. Clean machine. When I got to my desktop there was a white screen as oppsoed to blue with an alert to restore my desktop. But when I clicked the restore button notihng happened. Someone told me I may have a corrupt logon name and to set up another which I did and everything wokred fine except for, as I said, when I shut down or restart my computer.
I tried system restore but apparently there are no options/dates to restore back to.
Ive spent 200 hours on this and am ready to throw in the towel. I dont want ot have to resort to a clean reinstall of Winxp but if I have ot can you please inform me about how to keep my files intact (pdfs, word docs and pictures). and if I need to back them up,
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Sep 5, 2007
I woke up this morning and my pc won't start. It just keeps rebooting and taking me to the safe mode startup menu. I tried starting normally and it just reboots. I have been able to start in safe mode with networking as well as just safe mode.
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Sep 29, 2007
My laptop is not working at all It's a Dell with windows xp When you switch it on, the start button doesn't work, and neither do any of the desktop icons Only the task manager works nothing else. And also, how do you start a computer in safe mode, And will that help
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Oct 25, 2006
My computer, when started up in normal mode, just goes to a blank red screen....no icons, no nothing. The only way you can get anything to work in normal mode is by way of the task manager. In safe mode, however, I have access to everything except for sound. I have gone through the Microsoft website and ran all of the virus tests and scans. They say they find things and that they have removed them, but after restarting, it's the same old thing!! I'm pretty sure it's some sort of virus
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Feb 14, 2005
I know a bit about computers but i ain't the best an ain't bragging. But i know a problem when i have one. I wanted to get into safe mode in windows but cant. I press f8 then select my operating system then the drivers start to load windows in safe mode. The problem i get is it hangs on one driver, so I'm thinking this driver could be missing or is corrupt. I have run chkdsk an have use the options to fix all errors but windows still wont start in safe mode. I checked for Virus and Spy-ware but still no joy. Also if this driver is missing or corrupt i cant replace it because i cant get into safe mode. I have also tried the sfc /scannow in cmd but keep getting the message please insert windows xp disk in CD drive D:
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Nov 10, 2008
I got this message in the dreadful blue page this morning when starting my laptop (Acer), running WinXP Home. It does not respond when trying to start (F8) in safe mode etc. What should I do? I am not really tech-savy..I also cannot explain why this thing happened. Is this a virus/malware? it happened after i connected an external hard disk of a friend to my laptop last night. My girlfreind's laptop had exaclty the same thing when restarting last night...both laptops with the same error message above.
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Oct 8, 2005
The problem is that windows freezes on a blank screen after the Loading windows screen. There were about 10 viruses on the computer, they have since been removed remotely. They included trojans, spyware and adware, and also W32.Conycspa.G@mm. However the computer can still only be booted in safe mode.
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Aug 28, 2008
Right now I'm trying to fix a computer that recently became effected with the "Anitvirus XP 2008" virus. Its gotten so bad that we can't get onto the desktop, and when we press "f8" to start safe mode, the option will come up, but when we click "start in safe mode" the computer restarts itself. It's done this every time. I was digging around on the internet and I found something that said that I have to make a bootable cd. Is this right?
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Aug 17, 2005
This all started in the "98 Forum" I had 98 and would only start in Safe Mode. I seemed to have fixed that. Then I tried to install XP. I unistalled the whole Battery Scope deal from Safe Mode. Then I restarted. It started in Normal Mode and stated it was going to re-install the Battery Scope. Then it worked just fine.
Then I started getting cute. Instead of leaving it as is, I tried to install windows XP:I have got past the part with the Serial Number and I am now at the actual installation. It has completed "Collecting Information," "Dynamic Update," and "Preparing Installation."
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May 11, 2005
i am working on a friends computer .she installed a program and all was ok after that . she turned off the computer and went on holiday for a week . came back started the computer and received an error message
"Windows cannot start " if windows doesnt start normally . windows will restart " a mesage similiar tothis ..and she receives the same message everytime .. ( she isnt available ATM for me to get hte exact error msg ) i have tried to get into safe mode to remove this program . but safe mode isnt available . i have tried F5 on start up . and safe mode isnt in the options ..& the same with F8 no option to enter windows in safe mode . what would anyone suggest to try next ?
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Dec 11, 2008
I've tried several times to start in safe mode on XP. All of the guides I've referenced say F8 is the key. However, when I boot, the only functions I see on the screen that only lingers for a moment are F10 and esc.I've tried the tapping method also. Nothing.I'm talking about an hp notebook
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Nov 10, 2005
A guy in the office was transferring images from his digital camera to his PC when the screen froze. He now can't start up his OS unless in safe mode. I've tried "last known good configuration", used an old restore point, checked for clashes in Device Manager, done a diagnostic startup using msconfig and still no joy. The machine is out of warranty and we can't find the recovery disks anywhere. Also, because the software was preinstalled there's no original disc to do an XP repair job on it. What more can I try?
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Jun 22, 2006
One of my kids ran my laptop until it died and now when i try to start it up it goes to the Window XP screen with the progress bar going side to side and stops there. I can start the computer under safe mode which i'm doing now but when i try to restart it does the same thing and i need to start under safemode again.
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Mar 28, 2006
i hope this is in the right forum, but anyways ive had this problem for a while, i cant start my computer, when u turn the computer on it loads up the Emachines screen then the screen goes black then the computer turns itself off and on again and does it again, ive tried the restore cds and they dont seem to work says a few files are wrong or something, and also i cant seem to start it in safe mode,
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Feb 23, 2008
I get this bullsh1t after wc3 crashed.
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Aug 4, 2005
My computer starts but the only thing that appears is my desktop background. No start menu or anything. The last thing I did was install and run Avast anti-virus scan and AdAware.It works in start mode and I tried to restore to an earlier point a few times and to different checkpoints but they failed and "no changes were made."
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Oct 29, 2007
when i boot up, i can sometimes get to the desktop, then i hear a click from my tower and everything is frozen. all fans are still running. and power is still on.i've tried a clean install of windows to no avail. this happens everytime , but the freeze can happen before i get to the desktop and also in safe mode.
seems to be a hardware issue. i may be able to get a friends graphics card to see if that is the problem
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Apr 12, 2007
Just the other day i reset my computer but to my surprise it did not load up XP, instead it stayed with a black screen with a flashing underscore in the top left hand corner. I thought it meant it was taking longer to load but it is just stuck there and i can't access my files!
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Nov 25, 2007
I have a Great Quality ZX-3310 laptop. It recently froze up and would not reboot. I unplugged the machine and plugged it back in to restart and now I get either the windows start up page that freezez before it is loaded or I get this message: "RS482M- Test Bios BR#13207A". Sometimes I get nothing on the screen but I can hear the fan run. It will not let me start in Safe Mode. The DVD drive recognizes a DVD it there but it immediately freezes on start up.
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