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Compaq Presario Wont Boot Up Even In Safe Mode


I have a Compaq Presario Computer with windows XP on it. recently i started getting an error message which says lsass.exe and the computer doesnt go any further after I click on ok which is the only option there. It just goes to a blank black screen. someone mentioned to me that i should try to do a system restore on it through the safe mode, but that doesnt work either becasue same error comes even in safe mode. i have tons of data on this computer and i cannot afford to lose it. i need a way to recover my data. it seems to me that the only option i may have is ot do a system recovery through the cds that i got when i purchased the computer, is that true? someone also mentioned to me that if i have the Operating System CD then i might not have to do anything but just repair. How does this work?

I cannot seem to find the O.S cd, where can i get it from? Is it the same as the Windows XP cd? also, this problem has been occuring since a few days now and of course i havent been turning on the computer since there isnt much i can do, so by this problem just being there is it making it worse or not? i just dont have the time right now but does that mean that the problem just sitting there is harming it further? Some people have also told me of how to recover data using Ubuntu or something, how good is that? please help me in this asap.


View 2 Replies (Posted: Oct 25, 2009)

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