Start Up Screen Freezes - Tried Safe Mode
Dec 7, 2004
I am using XP. When I try to start my home computer, the main screen freezes and I can't do anything. On several tries the install screen came up, but not every time. The hour glass comes up and just stays there. Control/Alt/Delete doesn't do anything. I have to manually turn off the computer. I started it in the safe mode and ran Norton and anti spyware programs. They detected nothing. I can't go on AOL or explorer, even in the safe mode. I have a firewall and anti virus is up to date.
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Nov 25, 2007
I have a Great Quality ZX-3310 laptop. It recently froze up and would not reboot. I unplugged the machine and plugged it back in to restart and now I get either the windows start up page that freezez before it is loaded or I get this message: "RS482M- Test Bios BR#13207A". Sometimes I get nothing on the screen but I can hear the fan run. It will not let me start in Safe Mode. The DVD drive recognizes a DVD it there but it immediately freezes on start up.
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Sep 28, 2008
I push the power button on the modem and it's fine... right after the screen does the Windows XP with the loading bar at the bottom screen it turns black and I even left it on for like 10 minutes and it still wont work. I also tried to start windows in SAFE MODE and LAST GOOD CONFIGURATION plus many others, but it wont work. I still have valuable information in the computer so,
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Nov 14, 2007
The problem is on my buddies pc. It uses Windows XP Professional. I have it setup next to this pc I'm currently using. First I get this screen:
We apologize for the inconvenience, but Windows did not start successfully. A recent harware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration (your most recent settings that worked)
Start Windows Normally
Use the up and down arrow keys to move the highlight your choice.
Any choice I highlight brings this screen:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is indentified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with the hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000007E (0x80000003, 0xF8470005, 0xF894C4B4, 0xF894C1B0)
*** SCSIPORT.SYS - Address F8470005 base at F8460000, DateStamp 41107b4b
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Jan 9, 2009
i had a computer which had a pretty bad visus on it. i think i got the virus out but now it wont start.I tried to do a repair of windows with what i thought was the disc for the pc, turns out it was a different xp version than the one on the pc.
So how i have the original corrupted windows, and the repair version of xp on the machine. Both of which will not even run.Its really important that i get the data of the pc, that was the whole point of what i am doing. the computer starts, then said it didnt load, i choose how i want to start the pc, safe mode...etc and then it freezes.Sometimes it just goes straight to a black screen, and i can no longer get it to boot from the windows disc.
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Jul 25, 2008
Recently I was playing a game when my computer froze up, when I restarted it, it froze every time on the Windows XP bootscreen. It boots fine in Safe mode with networking. (I'm typing this post on this computer)
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Aug 25, 2008
My main pc is stuck in a boot cycle giving me the black screen with options to start in safe mode etc etc and when selecting one of those options it reboots to the same point. When I press return the system tries to start it attempts it, clicks then goes back to boot cycle. The Windows XP system disk won't cut in like it should so I cannot gain control of the pc.
System is a Dell, 2years old and has had various viruses despite having the usual protection. I am currently using my old trusty Advent Pentium 3 for this message (which has never had the same degree of virus prob's curiously). After the first virus Dell talked me through using Ghost - brilliant. Within a couple of days it was hit again and usinng Spybot got rid of the virus but PC kept displaying the message rundll.dll file damaged. So I used XP Recovery seemingly with no problem only to find it won't reboot.
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Jan 13, 2007
I have an older somputer I use to Host Games online...seemed fine last few nite .however the last 2 oe 3 times I have started it...it takes forever to start and a screen appears saying sorry for any inconveinince but windows could not start..etc etc..gives options to start in Normal mode safe mode or last known good configuration..wich is what I tried after turning it off and back on again..still nothing..I can get it to start in safe mode....but it wont boot up in normal mode..just hangs at "Windows XP" screen...Its an older Pentium4 Dell Dimension4300.
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Dec 27, 2008
I had a virus or something redirecting my internet browsers. I was able to install malwarebytes while in safe mode and get my browser back. Now I cannot boot unless I am in safe mode. I attempt to log on as the owner, sometimes I can enter apassword, other times not, then my pc freezes and doesn't go any further. Any ideas??? What other info might any prospective help need?
I have xp home edition
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Oct 12, 2006
I'm having a problem with my Laptop which has just started locking up seconds after switching on after crashing.I was chatting on MSN and sent a message, and at the moment i hit enter the thing froze and i had no choice but to pull the plug since it wasnt responding in any way. Then when i tried to start it up again, it wouldnt. It gets to the screen where it gives you the options (eg. DEL > Setup F8 > Boot Menu etc) and a few lines of text afterwards and then just stops.I've tried going on each of the options (setup. boot menu, boot network) but it just changes to GO > Setup or whatever, then gets the same line of text below and stops. I cant get to the safe mode screen, and i cant seem to Boot from any CD's either
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Nov 24, 2009
Computer running Windows XP SP3 which appears to be horrible bogged down with viruses. So much so that when I simply tried reinstalling avg the next time I rebooted the computer I found myself unable to do anything other than log in. From that point the system freezes
I've been trying to get into safe mode since then, holding down f5 or f8 at startup brings me to the boot selection screen but if I select anything other than Start Windows Normally it will just restart and bring me back to the same screen. I've also been unable to get into msconfig from windows
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Jan 9, 2008
My computer has worked very well for years, but a short while ago it has developed this problem.It will freeze at anytime using any software (or none at all) while in normal mode. I ran all the usual checks and balances; virus, spyware, updates, etc. Also, I have researched the issue in this forum and followed the great advise. I have also run tests on the drives, memory, etc. but they all pass. Next, I cloned a new drive, thinking that the old one may be failing (needed a larger HD anyway), but the same problem persisted.
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Mar 1, 2005
this is the best way I know to explain all of this. I am running a 3 yr old Gateway with Windows xp and Sp 1 & 2. I have always stayed up to date with my Windows updates deleting cookies, defrags and so on. I am running Avast anti virus and Armor 2 Net firewall. I have noticed over a period of about a mth that my system has been getting pretty slow to boot up and load up web pages. Now I am having to manually start my PC and I have to do it in safe mode F8 and click on debugging mode. If I don't do it this way then everything loads up and then my PC just turns itself off. I have PC doctor and I have done a complete diagnostic test and I have gone to antivirus.com and did a virus scan there as well as with my Avast. I am thinking that I may have to totally take everything out and reinstall everything back in. The only thing is -is that I don't know what to type in to get the whole thing going. Also I have been getting a message but only sometimes that says RTL cannot locate HPOIPMO7.exe (HPOIMO7.exe) I haven't a clue what this is. Might it have anything to do with what is going on. I don't mean to write a book here but there is one other thing, the other day I had a window pop up that said that windows needed me to reinstall my xp software and when I tried it said that the version that I was already running was newer than the cd software I was trying to install and wouldn't accept it.
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Oct 10, 2005
I'm trying to fix a virus problem (trojan.vundo) and need to boot in safe mode. When I try to boot in safe mode I get the user icons, but when I log in using any of the user icons including administrator the system freezes and I don't get a desktop.
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Sep 17, 2009
An infinite loop it seems. i was trying to start my pc in safe mode, to delete a .exe file from C:WindowsSystem32 which was suggested by a post to fix the "windows not genuine problem". To be able to do that, i ran msconfig and selected /safeboot under BOOT.INI tab. now everytime i try to reboot my pc it asks me to select an operating system (windows xp pro/microsft windows) if i select windows xp then it asks me to select a startup mode (safe/normal/last successful) and then no matter what i select it will reboot it self, and do the same again. If i select microsoft windows (instead of xp) then it shows MS Windows 98 screen and then goes into DOS prompt. from what i have read in some of the threads is that, i have a virus which is preventing my pc to boot in to safe mode, and because i have selected /safeboot from msconfig windows will only boot in safe mode, meaning i am stuck. the workaround these threads were suggesting was to find the boot.ini file and rename it to something else, which would fix the problem, because this file holds the info about in which mode your pc should boot. i tried to rename this file from command prompt (i cant get into windows, thats why), using "ren c:oot.ini boot.ini" but it says file name invalid. i think this is because its a hidden file. then i tried "attrib -h boot.ini", but it says attrib cannot be used in DOS mode.
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Oct 13, 2009
Went into msconfig and set up safe boot on restart.PC will not load in safe mode or in normal mode it just keeps looping back to the same screen.I have tried all the options on the screen.Is their anyway to get back to msconfig.I have the XP setup disk.
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Aug 15, 2008
Recently, I accidentally clicked on a few bad google links. Soon after, my computer started acting weirdly. I started receiving windows notices saying that my computer was infected with spyware. I could tell that these were fake and started scanning my computer with avast anti-virus. It was acting weirdly and then I saw that a window popped up called "vista anti-virus" i then googled this and found that this was a fake anti-virus that would install more viruses on my computer. So, I panicked and manually shut down my computer with the power button and booted into safe mode.
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Jun 7, 2010
Computer restarts before login screen unless I interupt boot to choose debugging mode (or set it using msconfig). I've disabled everything in msconfig with no change. I've removed all hardward except the minimum. No change. The error I get if I prevent auto restart during boot is a "Multiple_IRP_Complete_Requests) error. This problem started without anything being installed or removed. If I go in to the BIOS and disable ANY devices (i.e. sound), then the Debugging mode trick to get the computer started doesn't work which seems backwards.
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Dec 14, 2006
I recieved the following message after a forced restart after windows updates were installed: "We are sorry for any inconvenience but Windows was unable to start successfully" My options are to start in Safe Mode , Last known config or normal. Safe Mode is the only thing that works. Also System Restore would not work Also System Recovery from Sony Vaio Recovery Wizard would not work
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Mar 6, 2008
It never would start windows normal but would in safe mode,so now i did a diskcheck and restarted now it gets hung up on the system32driversagp440.sys...at least thats the last one that pops up before it freezes.
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Jul 15, 2010
stop working was a Microsoft update error or i deleted something wrong using regseeker. I had to install another system but i want to use my old windows media version. Every time i try to use my old system it automatically boots on safe mode. I press F8 on when i'm booting up and press run windows normally but it still runs in safe mode. I can't do anything. I tried checking the disk for errors and nothing helped. I tried too restore my system right after the system failure but for some reason there were no restore points. I took some screen shots of the 1st few system and application errors shown in the event viewer.
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Dec 19, 2005
I have been trying to get a game to run on my computer, while attempting to do this I stupidly shutdown some tasks and then my computer shutdown. When I tried to restart it, I got a screen to say do I want to start in safe mode or normally or whatever. If I want to start in safemode it tells me to use the arrow keys but when I attempt to use them they don't work. It does a bit of a countdown and then trys to start in normal windows mode but it can't.
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Sep 5, 2007
I woke up this morning and my pc won't start. It just keeps rebooting and taking me to the safe mode startup menu. I tried starting normally and it just reboots. I have been able to start in safe mode with networking as well as just safe mode.
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Sep 29, 2007
My laptop is not working at all It's a Dell with windows xp When you switch it on, the start button doesn't work, and neither do any of the desktop icons Only the task manager works nothing else. And also, how do you start a computer in safe mode, And will that help
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Oct 25, 2006
My computer, when started up in normal mode, just goes to a blank red screen....no icons, no nothing. The only way you can get anything to work in normal mode is by way of the task manager. In safe mode, however, I have access to everything except for sound. I have gone through the Microsoft website and ran all of the virus tests and scans. They say they find things and that they have removed them, but after restarting, it's the same old thing!! I'm pretty sure it's some sort of virus
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Feb 14, 2005
I know a bit about computers but i ain't the best an ain't bragging. But i know a problem when i have one. I wanted to get into safe mode in windows but cant. I press f8 then select my operating system then the drivers start to load windows in safe mode. The problem i get is it hangs on one driver, so I'm thinking this driver could be missing or is corrupt. I have run chkdsk an have use the options to fix all errors but windows still wont start in safe mode. I checked for Virus and Spy-ware but still no joy. Also if this driver is missing or corrupt i cant replace it because i cant get into safe mode. I have also tried the sfc /scannow in cmd but keep getting the message please insert windows xp disk in CD drive D:
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Nov 10, 2008
I got this message in the dreadful blue page this morning when starting my laptop (Acer), running WinXP Home. It does not respond when trying to start (F8) in safe mode etc. What should I do? I am not really tech-savy..I also cannot explain why this thing happened. Is this a virus/malware? it happened after i connected an external hard disk of a friend to my laptop last night. My girlfreind's laptop had exaclty the same thing when restarting last night...both laptops with the same error message above.
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Oct 8, 2005
The problem is that windows freezes on a blank screen after the Loading windows screen. There were about 10 viruses on the computer, they have since been removed remotely. They included trojans, spyware and adware, and also W32.Conycspa.G@mm. However the computer can still only be booted in safe mode.
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Aug 28, 2008
Right now I'm trying to fix a computer that recently became effected with the "Anitvirus XP 2008" virus. Its gotten so bad that we can't get onto the desktop, and when we press "f8" to start safe mode, the option will come up, but when we click "start in safe mode" the computer restarts itself. It's done this every time. I was digging around on the internet and I found something that said that I have to make a bootable cd. Is this right?
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Aug 17, 2005
This all started in the "98 Forum" I had 98 and would only start in Safe Mode. I seemed to have fixed that. Then I tried to install XP. I unistalled the whole Battery Scope deal from Safe Mode. Then I restarted. It started in Normal Mode and stated it was going to re-install the Battery Scope. Then it worked just fine.
Then I started getting cute. Instead of leaving it as is, I tried to install windows XP:I have got past the part with the Serial Number and I am now at the actual installation. It has completed "Collecting Information," "Dynamic Update," and "Preparing Installation."
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May 11, 2005
i am working on a friends computer .she installed a program and all was ok after that . she turned off the computer and went on holiday for a week . came back started the computer and received an error message
"Windows cannot start " if windows doesnt start normally . windows will restart " a mesage similiar tothis ..and she receives the same message everytime .. ( she isnt available ATM for me to get hte exact error msg ) i have tried to get into safe mode to remove this program . but safe mode isnt available . i have tried F5 on start up . and safe mode isnt in the options ..& the same with F8 no option to enter windows in safe mode . what would anyone suggest to try next ?
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