Blank Screen Freeze Up Before Splash Screen. Safe Mode Works
Oct 7, 2007
Very similar to the following problem but i do not have a raid, and it seems that this PC has a raid and i don't, plus it was never really determined what the actual solution was.
http://forums.techguy.org/windows-nt...oot-black.html
The basics: XP Professional Boot up screen, right before the windows loading screen, or direct after the F8 Menu if you hit "Start Windows Normally..." it will just lock up, no HDD activity, blank screen. now BSOD, nothing.
All 3 safe mods work fine.
Ran chkdsk /r in recovery.
Ran proper fixboot procedure.
Went into safe mode and checked the event viewer.
The only concerning message i got was: The following boot-start or system-start driver(s) failed to load:
AmdK8
Fips
nod32drv
Formatting really isnt an issue since i can back up anything i need through safe mode. However its just the fact that the Windows gremlin has struck me again and i must defeat it once more.
I highly doubt this is a hardware issue as it is more of a driver/software issue.any help?
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Sep 28, 2009
I have a dell Inspiron 9100 (Intel Pentium 4 CPU 3.00GHz) desktop running Windows XP SP3 only. I have one fixed 160GB Hard Drive. I have not changed any settings/ installed/removed any programs recently. My last shut down was normal.When i started up the pc i got as far as the xp splash screen which i believe it would have stayed on indefinitely. The scroll bar was still scrolling. So I attempted restart and tried again and the same problem occurred. I then attempted to start in safe mode were the BSOD occurred at what appeared to be the end of the driver loading. I got the message unmountable_boot_volume with the error code 0x000000ED (0X869C45CO, 0XC00000BS, 0X00000000, 0X00000000).
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Aug 20, 2007
I have windows 2000. I turned it on and when I got to the desktop it was all weird. It has like three or four fuzzy split screens. I can get into safe mode and even ran the AVG to check for viruses. I didn't find any. I tried to get the computer to last known good configuration, but that didn't work
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Dec 1, 2006
I booted up my computer 3 days ago and logged in under my user name, and there were no desktop icons or taskbar, so I restarted my computer and tried every user, still nothing. I went to msconfig to restore it to a earlier point, and when it restarted I went to my user name, and still nothing so I went to msconfig again and booted it up in safe mode, when it restarted, right before the user names screen came up, a black screen with "SAFE MODE" in all four corners pops up for about 3 or 4 seconds, then the user name screen comes up with the ADMIN and the rest of the user names, it doesn't matter what name I log in as it always goes to the same black Safe Mode screen as before but it will freeze there forever. So I had to manually shut it down. When it restarted I hit F8 to get it out of safe mode and chose restart computer normally, then when it restarts the same exact thing thing happens. I've tried every option at the F8 selection screen. So I put in a cd with Mepis Linux on it that my cousin gave me, but I didn't install it I have been running it off the disk. And I have no clue what to do next.
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Apr 14, 2006
My computer has been acting screwy. While i have been playing a game my screen would freeze and black out, or just suddently black out.so i would have to shut it off through the back switch. this was happening for about a week. This problem happened again last night only this time it wont let me boot back into windows. it will boot up to the windows logo loading screen and restart, after this restart it will tell me windows did not boot properly and ask to continue with safe mode with networking, and console.(still rebooted with all choices) and windows normaly (rebooted) and windows with last safest configuration (still rebooted). occasionaly it will get to scandisk, after the scandisk it will lock up or reboot, if it gets passed scandisk without rebooting it gives me a blue screen
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Oct 21, 2009
1. After the XP loading screen, the screen goes blank [but the computer is still working].
2. Safe Mode stops when it comes to mup.sys [I checked over the net how to fix this problem, but there occurs another one]
3. When I inserted the XP cd, it starts loading, it comes to the screen where I can choose between Fresh Copy of Windows, Repair and Exit, and both Fresh Copy and Repair freeze at "Examining ... of disk space"
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Feb 9, 2009
When my computer boots up, about 5 seconds after the desktop loads, my screen turns blue with the Physical Memory Dump Error
Stop: 0x0000008E (0xC0000005, 0xEDACCB75, 0xeB6E67F0, 0x0000000)
It boots up in safe mode fine, I have tried system restore and ran multiple virus/malware scans.
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Oct 21, 2009
i'm having to boot into windows xp. on power up sytem goes through the windows xp splash screen (with progress bar) and then instead of login prompt it goes just into the blue screen with moveable mouse pointer arrow.
issue seems to be similar to:
http://forums.techguy.org/windows-nt...o-startup.html
http://forums.techguy.org/windows-nt...p-problem.html
but recommended solutions didn't help so far.
symptoms just before issue - was not able to run use some system features - utility to turn off the display, utility to bring up battery info - everything was working fine before this
what i've tried:
boot to Last Known Good Configuration - resulting in the same blue screen
boot to Safe Mode / Safe Mode with networking / Safe Mode with comman prompt - resulting in blank (black) screen with "Safe Mode" in the corners and moveable mouse test the hardware (hard drive / memory etc.) via build in PC Doctor - all seems to be working
i am able to use bootable XP CD from other machine to get into Recovery Console
i am able to boot to simple live XP using BartPE-XPE usb key and access the hard drive
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Nov 23, 2009
I have a Windows XP Professional Edition and i incurred a spyware virus on my PC, so i made a dumb decision by running MSCONFIG and changing my SAFEBOOT option, I did this because previously I couldn't even get into Safe Mode, it would load the files on the screen.
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Oct 3, 2009
I have a Dell Dimension 4600. I got a new 80gb hard drive and wanted to clone it with the current 20gb drive. I took both drives and connected them to a different pc that had norton ghost on it. After cloning, which went fine, I placed them back into the Dell with the 80 gig set as master, and the 20gb set as slave. The computer would post normally and boot to a black screen with a blinking cursor, this happned right after verifying dmi data pool. It would hang at this screen never getting to the windows loading screen.
I returned the 20gb to the master drive and set the 80gb as the slave. It booted fine. After getting into windows I saw it was reporting the 80gb as C: and the 20gb as D:. I changed the drive letter of the 80gb (in safe mode) to G:. After changing it the computer would freeze at the XP splash screen, however I still had control of the mouse. I believe this was caused from windows search for the page file on C: which no longer existed............
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Nov 25, 2007
I recently had my motherboard changed on my Intel Pentium IV 1.6 GHz PC due to some serious problems.Now, I'm again suffering from problems. Once I boot it, POST is displayed, and the Windows splash screen appears. Very often, the screen goes blank. It seems that everything else is working. If I press Alt+F4 followed by a 'u' (To select the 'turn off' button), I hear the Windoze shut-down sound and the computer shuts down.
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Jul 15, 2005
i just installed a WD Raptor drive and trying to install Windows XP Pro...the install went fine - and my BIOS configurations are set for RAID bootup. I have my other hard drives disconnected and it still wont boot. I have even gone as far as finishing with the Activation/Serial # and user name but when i restarted it boots up and runs through POST fine but the Windows Splash screen --indicating that windows is loading-- doesn't pop up. i know this sounds like i've just done something dumb but i have built several computers and this one is just kickin my.
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Jul 18, 2005
I have tried looking for a solution on the web for this and I can’t seem to find anything that quite matches my problem. I have a Dell Inspiron 2500 which is a few years old. I have not recently installed anything new onto it or added new hardware or anything, but the other day i switched it on and it appeard to be starting up fine. The Dell screen comes up, the Windows startup splash screen appears then the screen goes blank. The laptop continues to load properly (i think) as you can hear the start up music and everything loading up, but the screen is blank, (tho the colour of it down change to a slight lighter shade of black!).
I have tried outputting to a different monitor - which does exactly the same as the laptop screen - displaying the start-up stuff then blank screen before the login bit. When i start up the laptop in safe mode and VGA mode it works fine. I have tried changin the resolution in these modes to a lower one 600x800 (the refesh rate is set to 60) but this does not solve the problem. I have installed all recommended XP updates, scanned for viruses and spyware but there’s nothing there, tried to use the troubleshooting tools in Help and Support but not really sure what imdoing and it says everything is fine! sort of hardware failure with my graphics card maybe?! Dont know much about that sort of thing.
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Sep 8, 2005
When Windows is starting up I get a mostly blank dialog box with an OK button at the bottom after the Windows splash screen disappears, on top of the Windows is starting up screen. The dialog box that contains a small piece of unrecognizable text in the top left corner that changes each time I start computer. Most of the icons on the desktop have changed to the generic I don't know what you are icon and no applications will run including Internet Explorer except the virus program . I get an error message that Windows needs to know what application created that file. (This includes cmd.exe)
The dialog box cannot be closed with the ( X ) in the corner and will only continue to start windows after sitting for about 10 minutes or clicking the OK button. I don't believe it's a virus as the virus program does load and did do a complete scan without finding a virus.
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Apr 20, 2010
I am working on a Dell Optiplex GX270 that will not boot past the splash screen in normal mode, nor will it go into safe mode. I'm not getting any errors, just a very faint splash screen. So far I've tried (with no success):
1) changing power supplies
2) put in a new video card
3) put in a different hard drive with a fresh Windows XP install
4) different memory
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Jan 8, 2006
I Installed A New Programme Which Was Downloaded From Bit Torrent
Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.
Tried To Boot Using Safe Mode But No Joy.
Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.
What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.
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Jul 26, 2005
I've got a problem booting Windows XP in safe mode though it works wll in normal mode. I press on f8 at the begining, I do get the menu where I chose the option "safe mode" and then it seems to boot up but after a few seconds all I get is a black screnn and a blinking cursor on the top left (this lasts for more then 15 mins when I get fed up and try again) What can I do?
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Sep 29, 2008
Ran smitfraud and rebooted but my computer keeps freezing both in safe mode and normal. I tried last good configuration but the same thing happened. Either just a black screen with the mouse icon or frozen on the long list.
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Dec 23, 2006
I've installed Windows XP SP2 Fresh after I had some other hardware problems. Everything seemed to work fine until I managed to get into Windows. The OS refuses to read ANY dvd/cd that I put inside. If instead, I boot to Safe-Mode, the DVD-RW works fine. Of course I tried to switch the DVD-RW with another one but the results were the same.
My system specs are....
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Feb 22, 2005
im on a Dell laptop with windows XP with sp2..My internet was going fine and then all of the sudden it stopped working. If i restart it works for one or two IE pages but is really slow. AIM works but is also really slow. But I can use both fine on Safe mode with networking. Any thoughts? I'm assuming its some sort of process messing it up.
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Feb 23, 2008
I get this bullsh1t after wc3 crashed.
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Jul 14, 2008
I have a xp professional 2000+. Okay this is my main problem, yes i have tried system restore billions of times okay, i turn on my computer it goes through all normal steps, it gets to the windows loading screen after that it is a black screen? my computer works in safe mode though.
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Jul 12, 2008
i have reinstalled xp home on my dell pc, but now the screen looks like it does when you use safe mode. also i cant connect to the internet.
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Jul 15, 2009
i am working on this computer for a customer it has windows xp when you start it up you get the xp splash screen and that's it no user accounts just comes up to a black screen will not start to safe mode no last known good no safe mode with command prompt no safe mode with networking just keep getting black screen.
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Nov 11, 2006
My computer starts up and then continues in an ifinite restarting cycleWell, when I try to turn my computer on, it starts to load but then goes to a black screen saying some thing like:Your computer encountered a problem...it may have been bacuse of...or power failures...hard driveIt also says to click Safe Mode, Start Windows Normally or Same Configuration with a little timer at the bottomif I press enter for Start Normally or Same Config, it goes to a loading page and then shuts down and restarts going baack to the black screen. Restarting and Restarting and restarting
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Mar 29, 2005
I've got some particularly nasty stuff on my system (running XP Home Edition), so I want to do a scan in Safe Mode. However, whenever I select safe mode, my screen tells me that the signal is out of range, and underneath that it says "35.5KHz / 87Hz". I have a Sony screen, in case that helps any. I looked around for solutions, but all I found were some fixes for when this happens on normal Windows, which involves going into Safe Mode. So no dice. I also tried VGA, but the picture is so horrible I have no idea what is on the screen.
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Jun 23, 2006
Running XP Pro and never had a problem. Since last night it has refused to boot. After doing the XP loading screen for normal time, it loads a black screen with the mouse, and nothing else. I've waited over fifteen minutes and it does nothing. After a few clicks, the error speaker beeps and the mouse freezes. Tried loading in safe mode, and it gives a black screen with all the safe mode text around the screen. Anyone had any experience with this?
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Aug 4, 2005
My computer starts but the only thing that appears is my desktop background. No start menu or anything. The last thing I did was install and run Avast anti-virus scan and AdAware.It works in start mode and I tried to restore to an earlier point a few times and to different checkpoints but they failed and "no changes were made."
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Dec 6, 2007
I recently got a few notifications of viruses on my computer. Along with it came a lot of adware pop-ups. I downloaded Kaspersky AV 7.0 from their site and am using it as a trial version. I had an older version of McAfee, but hadn't renewed and do not have up-to-date virus definitions. As the title reads, my computer will only work when I boot windows in safe mode with networking. When I try to boot it up regularly, it goes very slow at the log-in screen and then once I log in, there's only a black screen with the mouse pointer. I left it at that window for a few hours hoping it would eventually load. Not the case. Same thing happens when I boot in safe mode with the exception that ctrl+alt+del works and will bring up the Windows Task Manager and then I can run/terminate programs from there. But no start toolbar or icons or anything else. I have done several full scans and they come up with viruses every time.
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Aug 26, 2010
I'm on XP.Internet explorer only works in safe mode.In regular mode, it keeps saying waiting for http:, then it will take 45secs to 1 min before it connects. After 5 mins, I lose connection anything online.In safe mode, I stay connected forever, and internet explorer works.
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Jan 9, 2008
My computer has worked very well for years, but a short while ago it has developed this problem.It will freeze at anytime using any software (or none at all) while in normal mode. I ran all the usual checks and balances; virus, spyware, updates, etc. Also, I have researched the issue in this forum and followed the great advise. I have also run tests on the drives, memory, etc. but they all pass. Next, I cloned a new drive, thinking that the old one may be failing (needed a larger HD anyway), but the same problem persisted.
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