Won't Boot. Black Screen With No Cursor After The Logo Screen
Aug 9, 2010
it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me how to fix this?
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Aug 4, 2008
I have an Intel DG31PR with 1 GB memory and Windows XP Home. When I turn the computer on the Intel logo and BIOS 2 settings appear then the screen goes back with a flashing cursor at the top left of the screen . I have to reboot several times before I can login. How do I stop this from happening?
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Dec 15, 2004
I cannot boot my XP machine. In safe mode it also says safe mode in white text in each corner and shows windows build details at the top. I have trying going back to previous good config - same problem. A normal boot just leads to a black screen with a movable mouse arrow - no sign of a login screen. I have tried a recovery reinstall from a an XP pro CD from another computer - this took about 40 minutes and went through all the steps normally (with normal graphics displayed duting the reinstall) but after finishing the same problem is still there.
Only now the windows build info in sfae mode reports SP1 (originally didi not as the computer was supplied with XP before SP1) I am at a loss to know what to do to get the machine wordking without a refomat of the hard disk, whcih will destroy all my data, and my partners stuff too - mostly not backed up, as usual.
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Jun 13, 2010
I left a MICROSOFT WORD CD in the player and shutdown, the next day I turn on the computer and the CD started up, and it has gone to black screen with cursor each time I start it now. I get 2 choices, F2 or F12. The 4 code lights on the back panel are all green indicating no problems, what can I try?
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Feb 21, 2007
when I first start the computer, windows hangs between the black windows logo screen and the first blue screen that says "windows is starting". I have to hit the reset button, it goes to the dos screen with the safe mode, etc. choices. I choose "start using last known good configuration" and I'm good to go. If I turn the computer off during the day and turn it back on, It works fine. It only hangs on the first start of the day.
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Feb 11, 2009
Was working fine this morning but this afternoon - Upon startup everything runs fine until after the windows splash screen everything goes black and the only thing visable is a cursor, but nothing to click, cannot ctrl=alt=del, cannot right click. Cannot enter safe mode at all, last good configuration doesn't work either. Computer is still running, fan whirring, lights flashing. Fan has been cleaned and power supply checked, no change. Cannot get into anything to run explorer or virus check. She is running Windows XP SP3. I'm unsure of when sp3 was installed. I understand this may be an issue, along with video and graphics drivers, display settings, corrupt registry, flat CMOS battery or loose internal connections.
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Jun 10, 2006
I am running XP Pro SP2 and today it stopped booting, when I turn my computer on it boots fine until it should display the windows logo where the screen is black and it does nothing. My computer has been working for 6 months or so since the last reformat. I tried to boot in to safe mode but it gets stuck on loading C:/windows/system32/config/system so I'm assuming that file is corrupt. After realising this I have decided to reformat but I would like to back up first so I downloaded 'damn small linux' but while in 'damn small linux' a lot of my files don't appear and if I try to copy files between my two partitions I get a read-only error message.
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Nov 23, 2007
when i start up it shows the compaq logo then theres some beeps and it goes to a black screen. Any help? any way to reset all my stuff? i press f11 and it goes to some bios thing and i really dont know what to do.
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May 16, 2007
The PC is now over a year old and has been running fine for about a year.
AMD 3500+939GT4- SLI-G Mobo
2 GB Twinmoss Ram200 Sata HD DVD 6600GT Sli Pixel View Graphics PCIe Super Flower 500 Watt PSU.
Now about 6 months ago, I started to get the Nvidia card sentinal saying the Graphics Card isnt getting enough power and will reduce its performance to prevent any damage. I checked it all out and it appear to be fine so pretty much ignore the issue.
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Nov 12, 2007
Hi...I have a compaq 5108US, windows xp pro.. recently installed a new hard drive, which worked fine for a few months. now when I try to turn on the computer, all I get is a black screen, with the compaq logo, and an immediate blinking cursor in the upper right hand corner. Tabbing f8 etc does not bring me to the safe mode option screen. I had the same problem a few months ago
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Mar 10, 2005
Between the time the Windows XP logo screen disappears and the Welcome screen appears, the display remains blacked out for about 15 seconds. Is there a way to shorten or eliminate this blackout period? The only programs that are loading during startup in the MSCONFIG "Startup" tab are the antivirus and firewall programs.
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Jun 22, 2007
since Vista isn't working I'm trying to install XP pro on the system. I boot from CD, run the setup, when it restarts it goes to a black screen with a single flashing cursor in the top left instead of booting windows.
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Jan 4, 2006
About four months ago, I received a computer as a gift. However, about two weeks ago, while booting, I got a screen asking to run (I believe) a scan on my drives. After the scan was done, The computer completely shut down. When I tried to turn it back on, where the log in screen should be with the accounts on it, I had only a black screen, but I could see and move my cursor.I have done everything I could think of, tried to start in Safe Mode (same thing happened), tried to boot in Last Best Configuration(same), put hard drive in another computer and defragged it(No Results), and tried putting my Windows XP CD in to do a System Restore(Same thing happens). I don't really have very much on the computer, so a restore would not be too painful. Is there anything that I NEED to do when booting up with my XP disk to perform a restore?
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Apr 28, 2006
I have just fired a new hard drive, but i am having a problem installing xp. When i first switch on. i get a press any key to boot from cd message. But then nothing happens, just a black screen, with a cursor on the corner.
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Oct 15, 2007
I have a ibm think pad with windows xp on. It will boot upto the windows xp loading screen with the loading bar and then when it should move onto the log on screen it brings up a blank page with a small mouse cursor. When i boot it up in safe mode it comes up with a bigger mouse cursor. I have tried pressing control alt delete and buttons like space bar to see if they work but still nothing.
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May 30, 2008
When I try and boot up my computer it gets through the dell boot screen. But when it starts trys to boot up windows I just get a black screen with a blinking cursor in the top rigth hand corner. I didn't do anything out of the ordinary? I updated my internet explorer to IE7, and I updated my I-Tunes. I don't know what could have done it or what I have done. I don't get any error message or anything.
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Aug 2, 2009
Machines were running fine until someone took out a power pole down the road.When power resumed, powered my machines back up. 2 out of 3 did OK. The third goes immediately to a black screen with a flashing cursor in the upper corner.Have already:
1 removed and reseated the power and data cables from the hard drive
2 removed and reseated the RAM modules
3 tried pressing every F key on the keyboard
4 Cntl-Alt-Delete doesn't work either
5 tried on another monitor.
Don't even get to Windows splash screen or able to get to Safe Mode.
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May 2, 2009
Friends laptop boots up to a blank/black screen with a movable mouse cursor and hangs right there. No keyboard commands work. System can only be shut down by holding power for 5 sec.I backed up her data, and did a windows repair via the installation disc.I was sure that was gonna fix it now i could use some suggestions. Any Ideas what to troubleshoot next? *Note* before doing the above i tried the typical things like, Last known good configuration, halt on error, safe mode, vga mode. all of those yeild the same results Blank screen with a movable cursor.
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Jun 25, 2005
After ran system restore, the sys cant finish this process, we try in ran system restore in safe mode, but after that, we cant see the windows logo, just appear the mouse's cursor, we can use it, but no icons appear in system, this occur also in safe mode and when try with last know good config.
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Apr 20, 2008
I turned on my laptop and received a blue screen that said "unmountable_boot_volume" and a some other info.I tried running the recovery off the XP cd and still yield the same blue screen.Then I repaired Windows XP Home Edition using a different part of the same cd.But now when I boot up I make it past the start up stuff and end up at what should be the login but instead is just a black screen w/ my cursor which I can move.I've tried ctrl alt deleting but nothing comes up.I've tried last good config but that does not help.Safe mode takes me to the black screen but now displays the Safe Mode crap in all 4 corners.
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Nov 1, 2009
On startup it will load through the xp logo then goes to a black screen with cursor and freezes. I have tried booting to safe mode with no luck, put drive in external enclosure to reload drivers no luck, tried fixmbr no luck, tried in different case no luck.
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Aug 30, 2010
My husband's laptop has the black screen of death (KSOD) with a white cursor that stays in the middle - and never completely boots into windows. All attempts to go into any of the other options via F8 (Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Enable with Boot Logging, Enable with VGA, Last Known Good Configuration, etc...) all produce the same result - KSOD with cursor. I have the CD for reinstallation of Windows XP Pro with SP2 and have used it to go into the Recovery Console. all with the same result. I have also copied registry files (service, security, software, sam and default) from windows/repair, in case it was a registry issue. No luck. I even went back and did a Repair Installation with the Windows CD (an upgrade only, not a full installation) with no luck. I have gone into the BIOS and put everything back in default - nothing. ****Though I did notice that the BIOS CLOCK is off time every time I've checked it out (i.e. it's 7pm and the clock would say 9pm or 10pm. It never had the correct time every single time I checked).
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Mar 8, 2009
My Dell Inspiron 5150 is having issues installing XP. I am able to boot from the CD, copy over the installation files with no problem, but when I reboot after I choose not to boot from the CD again rather than start XP it just comes up with a black screen with a blinking cursor in the upper left hand corner.
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Nov 1, 2008
I had alot of processes running on my laptop so I went under msconfig under the Run option and a window popped up and gave me the option under the Startup tab to end processes. I disabled all of it and then I restarted my computer and now windows is not loading and all i see is a black screen with a cursor blinking.
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Sep 12, 2005
I was working on a computer switching out parts and I put an old motherboard/processor from gateway into a compaq presario computer but it does not accept the Hard disk that came with the compaq. When I power up it loads up the gateway sign and just goes to a black screen and has a blinking cursor. But when I put the Hard Disk that came with the gateway it worked.
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Dec 13, 2008
This morning I was on the internet on my Gateway MP8708 notebook when internet explorer started acting weird. It sounded like it was constantly trying to reload a page over and over. So I closed IE and upon trying to reopen it would immediately shut down (Firefox wouldnt even open at this point). I did some searches around the net and after running Malwarebytes anti malware and removing a few items, IE still wouldnt stay open. I found a posting on the net saying that if you go into Internet Options and uncheck "enable third party browser extensions", which I did. IE seemed to stay open after this but would not load the home page. Also my PC seemed a bit laggy, so I did a restart. This is where the system took a dump. It loads up past the bios screen, and the windows obligatory splash screen then just loads to a black screen with the mouse cursor and stays that way. I tried booting in safe mode (with command prompt, with networking, and without) all I get is the safe mode information on the top and bottom of the black screen, along with the cursor, but nothing else. Tried last good configuration, but still a no go. It seems to me that windows was somehow corrupted by whatever infected me
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Jan 2, 2009
I had a copy of windows xp home addition i think. I have a copy of Professional i was going to put on the computer. It was doing the normal load that i have seen window do before when loading on other computers. Then it came to a blue screen that said something to the affect of Windows startup is installing. It used to go to the loading screen then shut itself off and start again. I went to bios trying to figure out why it doesn't load. Now after the blue screen saying it is restarting setup it now goes to a black screen with a blinking cursor that i can move.
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Sep 20, 2006
After booting Win XP Home I get a Black Screen with a whit mouse cursor.I have tried to reboot in safe-mode-no success.
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May 21, 2006
I dont know what is going on. I originally was trying to get my webcam to work, it wouldn't so i was going through troubleshooting procedures according to its help menu, and it asked me to unplug all usb devices and replug the webcam only, well i wasn't thinking and I just unplugged the external hardrive and the webcam at the same time without "stopping" it. So then it gaev me a message saying it needed to reboot to complete its update or something i wasn't paying attention cause i thought it just needed to reboot for the webcam so i did, then when i rebooted it would show the COMPAQ screen with the three options at the bottom(ESC for boot menu, F1 for BIOS(Ithink) and F10 for recovery, well then it would go immediately to a black screen w/ a white cursor in top left corner, It would idle there permenantly. I would have to ctrl+alt+del to get it to go back and finally i was looking for a way to use my recovery tools cd, that didn't work at first but then it finally came up and said it could do a recovery where it wouldn't delete my files but it would restore the rest to orignal state, so i went ahead and chose that option. It finished and said to reboot. I did, then it still gets stuck at that black screen, doesn't even show the WINXP screen.so i was looking for a way to figure this out and i went to the ESC menu this is what you see there.
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Jul 29, 2010
My computer crashed the other day and went to a blue screen and said something about dumping physical memory up to 100%. Then it turned off and i restarted it only to end up with a black screen after the bios start up. This has happened before and I fixed it by using a windows xp install disk and reinstalling windows xp. When i tried to do this this time and i chose install my computer says that it cant read the disk. Its not anything to do with the actual disk reader but more of a comp problem that i know can be fixed because my friends dad fixed the same problem for me a long time ago.
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Apr 22, 2009
I am running into a very annoying issue. We all work for a local PC repair shop and have had at least 10 pc's and laptops come in during the last two days with all the same issue. Customers have installed some windows update, rebooted and the systems will only display a black screen with a cursor. Some will get into windows if you leave them sitting after an hour or so, but no services are running, cannot run anything on the system (obviously without services running). Have tried repair installs, checkdisk's, and still no luck. Have also scanned HDD's on different systems with numerous anti- virus -spyware programs. nothing found.
Any one have any idea's?We literally had 6 or 7 day rushes for the issues from major VIP people that own local businesses, and our only fix has been to reload windows. Any insight would be great. And please understand that we are all Microsoft certified and have tried all of your run of the mill fixes for windows.
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