Stuck In A Loop - Adminstrator Password Set Protecting Boot

Apr 3, 2007

Windows XP Home but before it boots to the start up screen it freezes and crashes everytime. I went through many troubleshooting steps and am stuck in a rut. here's what I've done. Tried booting in safe mode, that failed as well. Seems like the OS is really messed up. Tried using a restore cd that includes Windows XP Home. But the boot order for the cd rom is last and so it keeps trying to boot windows first instead of starting up the restore disc. To fix that I went to the Bios. Tried changing the boot order but that was not available to me because they weren't an administrator.

There was an adminstrator password set protecting the boot order but they don't know what the password is because they bought it from ebay a long time ago and lost that person's contact information. So there is no way of finding out the admin password from the previous owner. So now we're in a jam, can't get to Dos, can't get to windows, can't boot from the cd rom to do anything.

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