Stuck In A Reboot Loop - "did Not Start Successfully"
Jun 10, 2006
Picked up a computer from my parents the other night that has stopped working. When it is turned on it goes throught the normal process of recognising the BIOS, running some checks on processor, memory clock, primary master etc., but once these checks are done it jumps to the screen that says: We apologize for the inconveneince. Windows did not start successfully etc., and then asks me to select from
Safe Mode
Safe Mode with Networking
Safe Mode with command prompt
Last known configuration
Start Windows normally
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Jul 16, 2010
When booting up my pc, I continue to receive the 'We apologize for the inconveneince. Windows did not start successfully' screen ., and then asks me to select from, The timer counts down, but I am unable to choose any of the options. the window then appears to freeze.I can't do anything with the pc only turn it off from the on/off button.
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Aug 6, 2005
I rebooted my system, which windows XP Pro versiopn 2002 with service pac 1, after several weeks of being connected to the internet with no problems. After the reboot windows will not start see the attachemnt for a photo of the monitor.
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Jul 30, 2005
A firends machine (XPSP2) is stuck in a loop of starting, going to a screen that says Windows did not start correctly, then offering the options of safe mode, safe mode w/ networking, last known good, etc. No matter which option I choose, the machine shuts down and restarts and goes through the same loop. What should I check? I am able to get into BIOS.
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Aug 8, 2010
I recently reformated xp computer with xp 2002 disk all went well until i got to the activation of windows I activated windows and clicked ok then as i got to the logg on screen the error popped up again i repeated what i did the first time and sure enough it worked but when i clicked finish it returned to the logg in i tried once again to logg on and it came the same error but this time it told me windows is already activated and the only way to access windows is via safe mode which dont allow u to activate windows.
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Mar 5, 2006
Just installed SP2 on a fresh Windows, and it's stuck on an endless loop of rebooting - never going past the Windows logo loading screen.
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Dec 22, 2006
I was installing MS updates and my system went down and began looping in startup. I have tried F8, safe mode s/u, safe mode w/networking etc, No luck.It keeps looping.
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Sep 15, 2007
I don't really know where i should start so.well earlier today i installed a second hd in my computer to pull so files off of it for my sister and my mom, but when i got it working it said accsess was denied to there stuff i went on my moms computer to check if i hade already backed up there stuff of the old comp, so i go into her document to see if i could find the old documents and when i start scrolling through them the window freezes...so i leave it for a minute and while i'm waiting i close some other programs one of which was mozilla which was also frozen.I go back to the my document window and its still frozen.
I try to close it and of course its not responding so i click end now and it made the every thing disappear like the task bar and all the icons on the desktop are missing...so i wait and see if any thing will reappear and nothing does so i restart it and it starts booting up..the windows logo comes up and the little bars only gets half way across then it restarts and brings me to that menu where you can choose save mode or start normally and all that and no matter what i pick the comp just restarts and bring me back to the menu.
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Nov 12, 2007
OS crashed and am trying to reinstall Windows XP Pro. Problem is I've reached the blue Windows screens and getting error message that 'can't locate asms file'. Now I can't finish the install, and I can't boot from cd to try to reformat drive and reinstall. when I restart Windows XP splash screen comes up, the blue install windows comes up and the error message comes up.
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May 7, 2008
Installed SP3 today.The install seemed to go fine.Restarted the computer,now I am stuck in a boot loop computer starts, goes to the We apologies page.None of the load options work, computer simply shuts down and goes back to the same page. Since this computer was a Vista-ready computer,but I ordered it with Win XP Pro,I don't have the OEM Win XP Pro CD.Therefore, can't do a chkdsk.
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Aug 21, 2007
I'm working on an IBM ThinkCenter Desktop PC.On bootup, it goes through the IBM logo and then the Windows logo flashes quickly and then is gone and then the Safe Mode screen appears. No matter which option I choose from the Safe Mode screen, the result is the same: The Windows logo flashes quickly and then the system reboots, and then the IBM logo and then the Safe Mode Screen.I have tried running the repair module from an o/s disk I have here, but when I get to the c: prompt and type "dir" it says "error occurred during directory enumeration".There is only one partition.I have a copy of UBCD4WIN, if that would be helpful in diagnosing the problem.I do not have the o/s disk that belongs to this computer.
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Jan 6, 2005
Windows xp will not boot to the safe mode or normal mode or the the last known good configuration, just goes in a loop and right back to the menu page
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Apr 3, 2007
Windows XP Home but before it boots to the start up screen it freezes and crashes everytime. I went through many troubleshooting steps and am stuck in a rut. here's what I've done. Tried booting in safe mode, that failed as well. Seems like the OS is really messed up. Tried using a restore cd that includes Windows XP Home. But the boot order for the cd rom is last and so it keeps trying to boot windows first instead of starting up the restore disc. To fix that I went to the Bios. Tried changing the boot order but that was not available to me because they weren't an administrator.
There was an adminstrator password set protecting the boot order but they don't know what the password is because they bought it from ebay a long time ago and lost that person's contact information. So there is no way of finding out the admin password from the previous owner. So now we're in a jam, can't get to Dos, can't get to windows, can't boot from the cd rom to do anything.
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Jan 14, 2005
I think my PC is infected with a virus. It is stuck in a continuous startup loop.I get an error message stating:SAS Window: winlogon.exe - Application Error I'm given an option to enter to terminate the program or cancel to debug. Either option restarts the system again. It won't work in safe mode or any thing else.
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Mar 9, 2010
My desktop is stuck on an infinite startup loop, I can see the standards Windows starting screen then there is a quick BSOD flash and the computer restarts and does the same thing - lucky I have a spare old laptop which will allow me to jump onto this site. Safe mode options do not work I tried the Windows recovery console - typing 'R' booting from the CD but then I get stuck at the console black screen not knowing what DOS commands I should be pushing. I tried goign the other way and choosing to install XP but then I get a message saying C: isn;t configured and will need to format to continue.
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Dec 14, 2006
I recieved the following message after a forced restart after windows updates were installed: "We are sorry for any inconvenience but Windows was unable to start successfully" My options are to start in Safe Mode , Last known config or normal. Safe Mode is the only thing that works. Also System Restore would not work Also System Recovery from Sony Vaio Recovery Wizard would not work
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Dec 25, 2006
I encountered a reboot loop due to backdoor.sdbot.ab or the viruses that come with it. I caqn't get into safe mode, I can't use the command prompt, can't use safe mode, I can't do anything basically. Everytime I boot up it goes to the windows 2000 screen then reboots to the beginning and keeps on doing it.
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Oct 14, 2006
I had to store my PC for a couple of months due to some home renovation. Hooked it all back up yesterday, and it booted fine. Only thing out of the ordinary was a message "new hardware requires windows to restart". I figured it was my TV tuner, it's always been touchy after a complete power-down. I chose not to restart right then, and used the pc for an hour or so, then selected shut-down. It powered down, then re-booted on its own. No problem, the TV tuner causes this, I waited to get into Windows to turn the DVR function that I know causes this, but it refuses to boot! I get to the windows screen with the progress bar, and after about 15 seconds, the screen goes black and it reboots.
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Apr 22, 2007
This is kind of a long one, so please bear with me. In the last week I've been getting a lot of pop ups (almost every time i clicked a link or visited a new site) which i never used to get before. Many of them were things saying my computer was at risk and i should download such and such software, but i didn't know if they were legit so i didn't do it.Then one morning a couple days ago i woke up with the computer running the windows loading page. It took me to the password screen, i entered my password and windows started. But then once all the programs had loaded, it flashed a blue screen error, too quick to read, and then went black. Then it started loading windows again and took me back the password screen. I logged on and the same thing kept happening over and over.I started it in Safe Mode and did a full scan with my virus protection software (Symantec). It found six threats and i deleted them all. Restarted the computer but the same thing happened. I tried the disk defragmenter in Safe Mode but that didn't work either.
Finally i changed the System Config Utility in Safe Mode to diagnostic which allowed me to open windows outside of Safe Mode, but not use any programs. So i went back to the system config and turned off all the programs that i could recognize as unnecessary (AIM, Kodak, winAmp, etc) and restarted. This time windows started fine and stayed up for awhile. Just to be on the safe side i disabled the automatic restart so that if it happened again i could write down the blue screen error. After about a half hour of working fine it went to the blue screen error again.
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Oct 29, 2008
I have a gateway desktop with windows xp home and it is constantly going into a reboot loop. Within 15 to 20 seconds of the computers start up it reboots itself and if left on it will continuously go into a loop. I get no blue screen flash neither, which I've heard a lot of people get with this problem. I have taken out the RAM cards and placed them in one by one seeing if RAM was the problem. It worked the first time, but after having one card in the second time it went straight back to a loop. So I crossed out RAM, I then took out my hard drive to see if it was causing the problem. I took it over to a friends house and it worked perfectly on a different PC. So that was out! I then thought maybe it was the PSU not sitting right, but it seems to be sitting fine. I cleaned my fans out as well thinking maybe it was just a simple problem. There are a so many different things that can cause this If I am correct? I just haven't the slightest of idea how to test my MOBO nor do I want to even go close to even touching it. I've also heard that WINXP service pack 2 suppously could cause this but I've just heard this. After trying everything in my personal arsenal I just did a clean reinstall of WinXP Home and everything seem to be working perfectly fine. The PC stayed on for about 2 and half hours after I installed the Wireless card then I turned it off for the night, thinking everything was fine. So I woke up to turn it on and to my surprise, it went into a reboot loop.
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Jun 2, 2010
decided to fix up one of my old computers...I am running an Asus A8n32-SLI deluxe and just my luck they have problems with sp3 install causing the reboot loop. Over the last few hours I have found out the following information:
The loop happens when I have my usb mouse plugged in, doesn't matter which spot and no other usb device causes. Have tried multiple types/brands of mice they all cause the loop. My flash drive also causes the loop but my keyboard does not.
When I reset the CMOS the loop did not occur until I sync'd my computers time, SP3 only
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Nov 25, 2006
I have an XP PRO customer PC with a strange problem. It boots to the "login" panel and I can enter the PW but get the windows "forgot?" messageand the machine reboots. If I wait 30 seconds or so it reboots on its own.Same happens in SAFE mode: after about 30 seconds I get a reboot.No BSOD, no other indication.
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Jul 6, 2010
So I downloaded some Windows (XP SP2) updates as usual on my Dell Dimension C521 Desktop, and after being nagged every 10 minutes to restart the computer, I finally gave in. You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM.Select 'r' at the first screen to start repair. I tried the Recovery Console as suggested, but it wouldn't let me past the Admin Password prompt. (And besides, Microsoft says not to do that on an OEM-installed operating system. )Soon, the error message disappeared and turned into a reboot loop, going endlessly back and forth between the Dell screen and the Windows screen. I tried a Repair Installation and it looked like it was working but it just added a new screen to the loop that says: "Setup is being restarted."
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Jun 10, 2006
My friend's computer keeps rebooting itself when he powers it up. He said that sometimes it gets as far as the desktop but most times it doesn't but it just keeps rebooting itself.
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Aug 8, 2008
I had a problem with windows xp rebooting after everytime during the loading screen. I tried doing chkdsk /k with no use and then I tried to repair the installation. Now i can't finish the setup and can't access safe mode because it says. Windows XP setup can't run in safe mode.
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Oct 16, 2007
I had to a repair install of xp as I suffered some suspect sys file corruption after HW upgrade. Installation went fine but only came with SP1. Obtained SP2 and it bugs out with error message about 3/4 way through install (when doing cleanup) If I restart without removing sp2 XP will enter a reboot loop on presentation of desktop.Any ideas at interpreting below log files? Looks like I have some hotfix migration issues but don't know whether they're critical or not!
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Jun 4, 2010
i've gotta phillips mt1600 running on windows xp media centre 2005 edition and one day i tried to turn my pc on but it got to the point of loading up just before it shows the users and it rebooted, i do not know why? And if left to its own devices would do this all day, i've tried booting from cdrom drive and no joy but i've lost my recovery disk and really in a muddle as i'm basically computer novice any ideas what i can do to fix this i don't care about losing everything i just wanna start from scratch, my friend has windows 7 disk for me to install but i don't know how to remove my windows to be able to install windows 7.
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Apr 18, 2005
I have XP pro on my computer. My computer froze up so I had to turn it off manually. And now it wont restart. I tried all the options but nothing seems to work. It just goes back to this same screen again. Please help. I have tons of very valuable information on my computer.Everything was fine. Next time pc was started it did the boot process and then a DOS screen appeared telling me that Windows did not start successfully and on lower part of screen it gives you 4 choices to start in safe mode and one choice to start at the last known configuration that worked. None of these choices come up. The computer just keeps restarting and then the screen comes up about Windows not starting successfully.
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Feb 14, 2007
My computer cannot boot up for some reason. Whenever I try to boot it up, the following text will appear, white words on a black screen: We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this. If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked. If a previous startup attempt was interrupted due to a power of failure or because the Power or Reset button was pressed, or if you arent sure what caused the problem,choose Start Windows Normally.
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Feb 24, 2009
I got that typical windows did not successfully start thing come up today. It was working fine yesterday even did a virus scan and it picked up nothing. Turned it on today, it loaded up then this came up so I go on google to try and get help and I put in my windows CD and go onto repair, it use to come up with an error but thats gone now and I can access the repair function but it asks me 'Which windows and installation would you like to log onto' and from there I'm stuck.
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Jul 9, 2005
Had to replace motherboard in a PC and now I'm caught in a reboot loop. I keep getting the advanced boot option menuw where your asked wheather you want to Safe Boot, Safe Boot with Networking, etc. Which every choice I pick, the system reboots and takes back to the same place.what to use or if the Recovery Console will solve my problem.
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