PC Stuck In Safe Mode Loop / Wont Boot
Aug 21, 2007
I'm working on an IBM ThinkCenter Desktop PC.On bootup, it goes through the IBM logo and then the Windows logo flashes quickly and then is gone and then the Safe Mode screen appears. No matter which option I choose from the Safe Mode screen, the result is the same: The Windows logo flashes quickly and then the system reboots, and then the IBM logo and then the Safe Mode Screen.I have tried running the repair module from an o/s disk I have here, but when I get to the c: prompt and type "dir" it says "error occurred during directory enumeration".There is only one partition.I have a copy of UBCD4WIN, if that would be helpful in diagnosing the problem.I do not have the o/s disk that belongs to this computer.
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Mar 9, 2010
My desktop is stuck on an infinite startup loop, I can see the standards Windows starting screen then there is a quick BSOD flash and the computer restarts and does the same thing - lucky I have a spare old laptop which will allow me to jump onto this site. Safe mode options do not work I tried the Windows recovery console - typing 'R' booting from the CD but then I get stuck at the console black screen not knowing what DOS commands I should be pushing. I tried goign the other way and choosing to install XP but then I get a message saying C: isn;t configured and will need to format to continue.
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Sep 15, 2007
I don't really know where i should start so.well earlier today i installed a second hd in my computer to pull so files off of it for my sister and my mom, but when i got it working it said accsess was denied to there stuff i went on my moms computer to check if i hade already backed up there stuff of the old comp, so i go into her document to see if i could find the old documents and when i start scrolling through them the window freezes...so i leave it for a minute and while i'm waiting i close some other programs one of which was mozilla which was also frozen.I go back to the my document window and its still frozen.
I try to close it and of course its not responding so i click end now and it made the every thing disappear like the task bar and all the icons on the desktop are missing...so i wait and see if any thing will reappear and nothing does so i restart it and it starts booting up..the windows logo comes up and the little bars only gets half way across then it restarts and brings me to that menu where you can choose save mode or start normally and all that and no matter what i pick the comp just restarts and bring me back to the menu.
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Aug 4, 2006
I was attempting to boot into safe mode through the BOOT.INI /SAFEBOOT function in MSCONFIG. After restarting to boot into safe mode, my computer would restart ten seconds into the login screen. This happens every single time and I cannot get back into Windows to uncheck the /SAFEBOOT box. The computer that I am typing on right now allows the user to choose the boot method before entering Windows. It has an old ASUS board and is running Windows XP Pro w/ SP2.
My primary computer (the one that is restarting) has an ASUS A8N-E and is running Windows XP Home w/ SP2, latest updates. Is there anything I can press (one of the F keys, perhaps?) that will prompt me to choose the booting method? Safe mode has restarted on me before, but not like this. I tried setting the motherboard to defualts in my BIOS, but that was just a stab in the dark, as I don't see what that has to do with this problem. I am thinking about setting my motherboard to defualts by opening up the case, etc. but I don't think that will do anything.
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Aug 6, 2007
I was incredibly bored and I downloaded an old DOS VGA version of The Oregon Trail from the-underdogs. I used VDMsound to run it, and everything seemed to work alright until i got sick of the game and tried to quit. It locked up, i used ctrl-alt-del a few times, got impatient and stupidly switched off the computer just as i was being dumped back to windows. When i turned the computer back on, i was given the "safe mode" prompt, so i chose to start in safe mode. It then showed that list of system files(?) it was loading until it gets to "d347bus.sys" and asks if i want to press escape to skip loading it. Regardless of whether i press esc or not, it moves on to "SPTD.sys" and asks the same question. After i press escape (or not), i get a black screen, then the computer restarts again back to the safe mode prompt. If i try to "start windows normally" i get to the Windows XP loading screen, the progress bar moves a bit then the whole thing restarts again. Safe mode with command prompt, safe mode with networking, last known good configuration, none of these work, they all result in this maddening infinite loop.
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Feb 16, 2008
I've been trying to fix this computer for the last 8 hours and I can't figure it out. I've narrowed it down to a system corruption, it's not hard, viruses or spyware, it's not anything but a corrupted windows installation.I will only image the drive at a last resort. I might just buy a second hard drive and install the OS and copy over the goods. Either way, I don't want to go though all that work. I know I can fix this.I had it working at one point, I did a Windows XP Setup into Repair mode, checked the disk and even went as far as created a second boot.ini - Just to eliminate a factor, that didn't work.What appeared to work was to "repair" the "corrupted windows installation" 3 or 4 times, and then do an "upgrade" and reactivate windows. I managed to get to a desktop, but then things just went downhill.
The icons where weird, and my "theme" was reset, and various other things. I created a new user in hope to start over, I was aimed at uninstalling things such as the vista transformation pack, etc.. Did a Windows Update, changed a few Driver letters so shortcuts worked, and then tried to "repair" the transofmation pack so i could uninstall it. I also did a Windows Update.Then I reboot, and my nightmare starts over again. Now I can't even get the damn upgrade/repair to work and it wont boot past mup.sys. If I just knew what file was corrupted or what was making the system hang I could rename/restore it and well you get the idea..Please HELP - I need this computer, it's got lots of client data and bleh bleh on it. I'm completely out of ideas and my mind is exhausted.
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Aug 25, 2008
My main pc is stuck in a boot cycle giving me the black screen with options to start in safe mode etc etc and when selecting one of those options it reboots to the same point. When I press return the system tries to start it attempts it, clicks then goes back to boot cycle. The Windows XP system disk won't cut in like it should so I cannot gain control of the pc.
System is a Dell, 2years old and has had various viruses despite having the usual protection. I am currently using my old trusty Advent Pentium 3 for this message (which has never had the same degree of virus prob's curiously). After the first virus Dell talked me through using Ghost - brilliant. Within a couple of days it was hit again and usinng Spybot got rid of the virus but PC kept displaying the message rundll.dll file damaged. So I used XP Recovery seemingly with no problem only to find it won't reboot.
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May 7, 2008
Installed SP3 today.The install seemed to go fine.Restarted the computer,now I am stuck in a boot loop computer starts, goes to the We apologies page.None of the load options work, computer simply shuts down and goes back to the same page. Since this computer was a Vista-ready computer,but I ordered it with Win XP Pro,I don't have the OEM Win XP Pro CD.Therefore, can't do a chkdsk.
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Aug 8, 2008
I had a problem with windows xp rebooting after everytime during the loading screen. I tried doing chkdsk /k with no use and then I tried to repair the installation. Now i can't finish the setup and can't access safe mode because it says. Windows XP setup can't run in safe mode.
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Jan 6, 2005
Windows xp will not boot to the safe mode or normal mode or the the last known good configuration, just goes in a loop and right back to the menu page
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Apr 3, 2007
Windows XP Home but before it boots to the start up screen it freezes and crashes everytime. I went through many troubleshooting steps and am stuck in a rut. here's what I've done. Tried booting in safe mode, that failed as well. Seems like the OS is really messed up. Tried using a restore cd that includes Windows XP Home. But the boot order for the cd rom is last and so it keeps trying to boot windows first instead of starting up the restore disc. To fix that I went to the Bios. Tried changing the boot order but that was not available to me because they weren't an administrator.
There was an adminstrator password set protecting the boot order but they don't know what the password is because they bought it from ebay a long time ago and lost that person's contact information. So there is no way of finding out the admin password from the previous owner. So now we're in a jam, can't get to Dos, can't get to windows, can't boot from the cd rom to do anything.
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Mar 21, 2006
I am not really a computer whizzkid but am not afraid to give most things a go ever since powering down for a holiday my xp start up is in a loop. Clicking f8 and trying to access safe mode doesn't work either. Have tried "last known settings" but still no luck although it does get me a bit further but then I get the message ODBC32.dll was not found in the winlogon.exe box. Then MPR.dll was not found message appears. Is there anyway I can access the c prompt and do anything or should I have a restore disc somewhere that I haven't found supplied when I purchased the PC
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Sep 8, 2006
My computer is stuck in what i think of as a restart loop. After powering on, windows xp screen appears (w/moving bar at bottom) sits there for about 7-10 sec then screen goes blank and about 3 sec later it restarts. Windows login does not appear. It will continously loop thru this process. At first Safe mode only started with out networking options. But now I can't start in safe mode at all it just reboots the computer after the scrolling screen of items being started. I am not sure what this could be, and have no idea how to get at least safe mode working.
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Jul 21, 2006
I was having problems with Norton Live Update and requested assistance. Everything that they instructed me to do failed and finally they asked me to remove Live Update in "Safe Mode with networking" and then reinstall off the web. I do not work on a network, by the way. I only have Broadband at my home and I don't think that counts as a network, anyway. Well, I did what was asked of me and since that day the computer has been stuck in Safe Mode. It will not use any of the restore points that I have chosen when it asks "yes" or "no" to restoring to an earlier date in order to restart in Normal Mode. By the way, I am using my other Compaq laptop to send this message - even though the Toshiba can send and receive on broadband, even though it's stuck in Safe Mode.
I was having trouble with "Word" on this computer but that problem is insignificant to the one I now have with the Toshiba. Is there a remedy or am I bound to have to use the Recovery Disc that came with the machine when I bought it? Symantec have simply said that they cannot help me if it's stuck in Safe Mode. Brilliant. They are more worried about the Live Update problem than the fact that I am stuck in Safe Mode.
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Sep 27, 2007
I have a malware issue on a computer. I was in the process of fixing it when I tried to restart the computer in safe mode. The typical press F8 at the beginning of bootup did not work so I went to msconfig and told it to boot in safe mode. When I restarted, it did go into safe mode like I had hoped. However, I was not thinking ahead very far. This computer is connected to a domain so the user name and password I was using was from the network active directory. When going into safemode, obviously that will not get me logged in to the computer. The problem is that I did not load the OS originally and never logged in locally so I do not know a user name or password to allow me to log in. So now I am stuck with the computer booting in safe mode and no way to change it. Do you know of any ways to get past this?
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Dec 15, 2004
After running virus scans in Safe mode I attempted to restart into Normal mode but the computer just hung at the boot screen indefinately. I finally forced it off. When I switched it back on it gave me the usual black screen saying "Windows did not shut down successfully" and instructed me to use the arrow keys to choose how to start windows, otherwise it would load the "last known successful configuration"
However at this screen only the arrow keys do not react, making it impossible for me to select Safe mode, and although Safe mode was actually the last successful configuration, it proceeds to attempt to load Normal mode and stops at the login screen every time
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Nov 9, 2007
I returned home the other day after shutting my computer down for the first time in a couple weeks. I turned it on it got to the Windows log on and shut down and constantly reboots over and over. I tried chkdsk /r I couldnt get /f to work by itself Last know configure didnt work I foolishly tried this LINK Then I read in another forum that it could be a bad driver. I do recall when I was able to get in safe mode an error for my printer came up so I want to get in safe mode and try to uninstall it. but now safe mode won't work and after doing that part in the link its says I have 2 O/s to choose from?
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Mar 23, 2010
I have a Sony Vaio BZ-570, I had some malware to remove so I went to try and boot in safe mode. When I get to the blue login screen the mouse is just stuck in the middle of the screen and won't move. I can't click anything to get to msconfig to reset it and even if I push F8 in the beginning and select "Normal Mode" it still goes into safe mode.
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Feb 6, 2008
I've spent the last two months just trying to get Windows to operate correctly on a new Mac. Unbelievable! I've re-installed XP SP2 too many times to count, finally had it up and thought it was running fine for the last week, then I went over to the Mac OS tried accessing windows through boot camp, it shut down the Mac OS, then when I tried to go back to boot Windows directly, I received the damning <windows root> system32hal.dll file is missing or corrupt - again.
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Aug 4, 2008
So im stuck in safe mode, but with some extra problems.My screen has some kind of problem with my graphics card i believe, and when i start my computer it always has to change the resolution.This wasn't a problem at all until now, I recently tried to get into safe mode to check something, And i used the way with msconfig.
Now when i restart my computer it goes straight to safe mode without changing my screen resolution, leaving my screen pitch black.So is there any way to get out of safe mode with this problem? Or can i fix the screen?My computer has been running into problems all the time this past month.EDIT: I just found some thing out, For somereason my mouse and keybored aren't working now.So I'd bet there no chance i'd be able to fix my computer?
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Dec 14, 2009
My PC (XP SP3) suffered a rough recovery from a malware infection. I.e., certain services (like Print Spooler) no longer run.The malware is gone, but when I go into Computer Management and try to restart the services (like Print Spooler), an error message pops up saying "Cannot start service in Safe Mode"However, it is definitely not in safe mode. So, there must be some internal flag that says otherwise. Restarting XP in safe mode and then in normal mode doesn't un-stick it.
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May 3, 2005
I went into MSCONFIG and checked the box to go into safe mode so i could run some virus scans and adware scans and stuff like that. Now when it gets to the desktop it has the window that says Loading Windows and then after like 2-3 min. it says password is incorrect and that i should retype it and becarefull of caps lock and stuff like that. The thing is don't have a password. It does this when i boot normally too but it lets me hit ok and hit Cancel without a password entered.
All of a sudden it tries logging me in automatically when I start up but the thing is i dont need to log in. So I try to go back into normal mode and Ican't. I hit F8 during startup and went to the Boot Normally option but it still does to safe mode. What do I do? How do I log on or how do I get rid of this password thing? One more thing, the window that tells me the password is wrong has an OK box but theres no mouse on the screen for me to click it and I can't use the keyboard to select it.
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Mar 20, 2007
I have a dual boot linux/xp system.I was looking at partitions - just listing them - in linux, and now win xp won't come up in normal mode. It will come up in safe mode, however. Can you help me get my "normal mode" back?When the horizontal moving bar comes up in normal mode, it just goes on forever. I see the disk light go on for about 8 cycles of the bar. It usually runs 11 cycles before giving me the user selection screen. Now the disk light goes out after cycle 8, and the bar keeps going. I waited 32 cycles before giving up.
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Nov 23, 2009
I have a Windows XP Professional Edition and i incurred a spyware virus on my PC, so i made a dumb decision by running MSCONFIG and changing my SAFEBOOT option, I did this because previously I couldn't even get into Safe Mode, it would load the files on the screen.
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Jul 25, 2008
Recently I was playing a game when my computer froze up, when I restarted it, it froze every time on the Windows XP bootscreen. It boots fine in Safe mode with networking. (I'm typing this post on this computer)
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Jan 29, 2009
I have a pc with Windows XP with SP2 installed. My computer has generally worked fine with little issues, but the other day Norton flagged up a virus issue. The virus was called Trojan.Patchep!inf, and couldn't be removed using Norton.Naturally, I'd have posted this in the malware removal/HJT forum, but I'm now locked out of my system.I need a way to be able to get into Windows before I can pull off any HJT logs or run any applications.The issue I have, is when Windows is loading up. I turn on my computer, and Windows boots up until the scrollbar/loading page. The computer then automatically reboots, and the cycle continues until I just hold the off button to turn off the computer. I've entered the boot menu and attempted the reboot in Safe Mode, and also tried using last working configuration. This has no effect, and still results in the constant restarting of the system.
I don't have a Windows XP disc as it was pre-installed when I bought the computer.For the time being I can boot from disc using Linux Ubuntu. I read about the virus that infected my system, which suggests that files such as winlogon are affected by the virus, which would explain my problems booting. Would it be possible to repair these files from Ubuntu, allowing me to boot the computer with Windows? I can then start a thread in the malware forum, posting HJT logs etc.
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Aug 8, 2010
I recently reformated xp computer with xp 2002 disk all went well until i got to the activation of windows I activated windows and clicked ok then as i got to the logg on screen the error popped up again i repeated what i did the first time and sure enough it worked but when i clicked finish it returned to the logg in i tried once again to logg on and it came the same error but this time it told me windows is already activated and the only way to access windows is via safe mode which dont allow u to activate windows.
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Mar 5, 2006
Just installed SP2 on a fresh Windows, and it's stuck on an endless loop of rebooting - never going past the Windows logo loading screen.
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Dec 22, 2006
I was installing MS updates and my system went down and began looping in startup. I have tried F8, safe mode s/u, safe mode w/networking etc, No luck.It keeps looping.
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Nov 12, 2007
OS crashed and am trying to reinstall Windows XP Pro. Problem is I've reached the blue Windows screens and getting error message that 'can't locate asms file'. Now I can't finish the install, and I can't boot from cd to try to reformat drive and reinstall. when I restart Windows XP splash screen comes up, the blue install windows comes up and the error message comes up.
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Nov 6, 2008
Is there any other way to boot in safe mode than F8? Windows XP is not loading properly. It is going to my background with the cursor, but nothing else. I tired to run msconfig from the task manager, but it didn't open. I want to boot in safe mode to do a system restore, but when I restart the computer, the F8 option says "to enable system configuration."
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