Stuck In Safe Mode
Jul 21, 2006
I was having problems with Norton Live Update and requested assistance. Everything that they instructed me to do failed and finally they asked me to remove Live Update in "Safe Mode with networking" and then reinstall off the web. I do not work on a network, by the way. I only have Broadband at my home and I don't think that counts as a network, anyway. Well, I did what was asked of me and since that day the computer has been stuck in Safe Mode. It will not use any of the restore points that I have chosen when it asks "yes" or "no" to restoring to an earlier date in order to restart in Normal Mode. By the way, I am using my other Compaq laptop to send this message - even though the Toshiba can send and receive on broadband, even though it's stuck in Safe Mode.
I was having trouble with "Word" on this computer but that problem is insignificant to the one I now have with the Toshiba. Is there a remedy or am I bound to have to use the Recovery Disc that came with the machine when I bought it? Symantec have simply said that they cannot help me if it's stuck in Safe Mode. Brilliant. They are more worried about the Live Update problem than the fact that I am stuck in Safe Mode.
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Sep 27, 2007
I have a malware issue on a computer. I was in the process of fixing it when I tried to restart the computer in safe mode. The typical press F8 at the beginning of bootup did not work so I went to msconfig and told it to boot in safe mode. When I restarted, it did go into safe mode like I had hoped. However, I was not thinking ahead very far. This computer is connected to a domain so the user name and password I was using was from the network active directory. When going into safemode, obviously that will not get me logged in to the computer. The problem is that I did not load the OS originally and never logged in locally so I do not know a user name or password to allow me to log in. So now I am stuck with the computer booting in safe mode and no way to change it. Do you know of any ways to get past this?
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Dec 15, 2004
After running virus scans in Safe mode I attempted to restart into Normal mode but the computer just hung at the boot screen indefinately. I finally forced it off. When I switched it back on it gave me the usual black screen saying "Windows did not shut down successfully" and instructed me to use the arrow keys to choose how to start windows, otherwise it would load the "last known successful configuration"
However at this screen only the arrow keys do not react, making it impossible for me to select Safe mode, and although Safe mode was actually the last successful configuration, it proceeds to attempt to load Normal mode and stops at the login screen every time
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Feb 16, 2008
I've been trying to fix this computer for the last 8 hours and I can't figure it out. I've narrowed it down to a system corruption, it's not hard, viruses or spyware, it's not anything but a corrupted windows installation.I will only image the drive at a last resort. I might just buy a second hard drive and install the OS and copy over the goods. Either way, I don't want to go though all that work. I know I can fix this.I had it working at one point, I did a Windows XP Setup into Repair mode, checked the disk and even went as far as created a second boot.ini - Just to eliminate a factor, that didn't work.What appeared to work was to "repair" the "corrupted windows installation" 3 or 4 times, and then do an "upgrade" and reactivate windows. I managed to get to a desktop, but then things just went downhill.
The icons where weird, and my "theme" was reset, and various other things. I created a new user in hope to start over, I was aimed at uninstalling things such as the vista transformation pack, etc.. Did a Windows Update, changed a few Driver letters so shortcuts worked, and then tried to "repair" the transofmation pack so i could uninstall it. I also did a Windows Update.Then I reboot, and my nightmare starts over again. Now I can't even get the damn upgrade/repair to work and it wont boot past mup.sys. If I just knew what file was corrupted or what was making the system hang I could rename/restore it and well you get the idea..Please HELP - I need this computer, it's got lots of client data and bleh bleh on it. I'm completely out of ideas and my mind is exhausted.
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Nov 9, 2007
I returned home the other day after shutting my computer down for the first time in a couple weeks. I turned it on it got to the Windows log on and shut down and constantly reboots over and over. I tried chkdsk /r I couldnt get /f to work by itself Last know configure didnt work I foolishly tried this LINK Then I read in another forum that it could be a bad driver. I do recall when I was able to get in safe mode an error for my printer came up so I want to get in safe mode and try to uninstall it. but now safe mode won't work and after doing that part in the link its says I have 2 O/s to choose from?
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Mar 23, 2010
I have a Sony Vaio BZ-570, I had some malware to remove so I went to try and boot in safe mode. When I get to the blue login screen the mouse is just stuck in the middle of the screen and won't move. I can't click anything to get to msconfig to reset it and even if I push F8 in the beginning and select "Normal Mode" it still goes into safe mode.
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Aug 21, 2007
I'm working on an IBM ThinkCenter Desktop PC.On bootup, it goes through the IBM logo and then the Windows logo flashes quickly and then is gone and then the Safe Mode screen appears. No matter which option I choose from the Safe Mode screen, the result is the same: The Windows logo flashes quickly and then the system reboots, and then the IBM logo and then the Safe Mode Screen.I have tried running the repair module from an o/s disk I have here, but when I get to the c: prompt and type "dir" it says "error occurred during directory enumeration".There is only one partition.I have a copy of UBCD4WIN, if that would be helpful in diagnosing the problem.I do not have the o/s disk that belongs to this computer.
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Feb 6, 2008
I've spent the last two months just trying to get Windows to operate correctly on a new Mac. Unbelievable! I've re-installed XP SP2 too many times to count, finally had it up and thought it was running fine for the last week, then I went over to the Mac OS tried accessing windows through boot camp, it shut down the Mac OS, then when I tried to go back to boot Windows directly, I received the damning <windows root> system32hal.dll file is missing or corrupt - again.
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Aug 4, 2008
So im stuck in safe mode, but with some extra problems.My screen has some kind of problem with my graphics card i believe, and when i start my computer it always has to change the resolution.This wasn't a problem at all until now, I recently tried to get into safe mode to check something, And i used the way with msconfig.
Now when i restart my computer it goes straight to safe mode without changing my screen resolution, leaving my screen pitch black.So is there any way to get out of safe mode with this problem? Or can i fix the screen?My computer has been running into problems all the time this past month.EDIT: I just found some thing out, For somereason my mouse and keybored aren't working now.So I'd bet there no chance i'd be able to fix my computer?
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Mar 9, 2010
My desktop is stuck on an infinite startup loop, I can see the standards Windows starting screen then there is a quick BSOD flash and the computer restarts and does the same thing - lucky I have a spare old laptop which will allow me to jump onto this site. Safe mode options do not work I tried the Windows recovery console - typing 'R' booting from the CD but then I get stuck at the console black screen not knowing what DOS commands I should be pushing. I tried goign the other way and choosing to install XP but then I get a message saying C: isn;t configured and will need to format to continue.
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Dec 14, 2009
My PC (XP SP3) suffered a rough recovery from a malware infection. I.e., certain services (like Print Spooler) no longer run.The malware is gone, but when I go into Computer Management and try to restart the services (like Print Spooler), an error message pops up saying "Cannot start service in Safe Mode"However, it is definitely not in safe mode. So, there must be some internal flag that says otherwise. Restarting XP in safe mode and then in normal mode doesn't un-stick it.
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Aug 25, 2008
My main pc is stuck in a boot cycle giving me the black screen with options to start in safe mode etc etc and when selecting one of those options it reboots to the same point. When I press return the system tries to start it attempts it, clicks then goes back to boot cycle. The Windows XP system disk won't cut in like it should so I cannot gain control of the pc.
System is a Dell, 2years old and has had various viruses despite having the usual protection. I am currently using my old trusty Advent Pentium 3 for this message (which has never had the same degree of virus prob's curiously). After the first virus Dell talked me through using Ghost - brilliant. Within a couple of days it was hit again and usinng Spybot got rid of the virus but PC kept displaying the message rundll.dll file damaged. So I used XP Recovery seemingly with no problem only to find it won't reboot.
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Mar 1, 2005
this is the best way I know to explain all of this. I am running a 3 yr old Gateway with Windows xp and Sp 1 & 2. I have always stayed up to date with my Windows updates deleting cookies, defrags and so on. I am running Avast anti virus and Armor 2 Net firewall. I have noticed over a period of about a mth that my system has been getting pretty slow to boot up and load up web pages. Now I am having to manually start my PC and I have to do it in safe mode F8 and click on debugging mode. If I don't do it this way then everything loads up and then my PC just turns itself off. I have PC doctor and I have done a complete diagnostic test and I have gone to antivirus.com and did a virus scan there as well as with my Avast. I am thinking that I may have to totally take everything out and reinstall everything back in. The only thing is -is that I don't know what to type in to get the whole thing going. Also I have been getting a message but only sometimes that says RTL cannot locate HPOIPMO7.exe (HPOIMO7.exe) I haven't a clue what this is. Might it have anything to do with what is going on. I don't mean to write a book here but there is one other thing, the other day I had a window pop up that said that windows needed me to reinstall my xp software and when I tried it said that the version that I was already running was newer than the cd software I was trying to install and wouldn't accept it.
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Dec 23, 2008
computer was in blue screen. Unplugged and rebooted. Hung at Starting Windows. Unplugged again and rebooted. Selected user and continued on. Hung after desktop image was downloaded and normal desktop was presented. If I moved the cursor to the task bar, got hour glass. Could not get task manager to appear and could not start any program.Booted in safe mode with networking.
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Jul 26, 2005
we cant change the display depth below 16bit. we can only see windows in safe mode it just shows a garbled screen in normal mode
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Dec 18, 2004
but i think i posted this in the other area before. i had some bugs i couldn't delete in normal mode, so im like oh kay, easy, go in safe and delete the suckers. i restart my computer and f8, and try to go into safe mode, said something about your computer was shut down incorrectly or power lost and some files are missing now.
so im like, ummmmmmmmmmm... how do i get round this. so, i restarted my computer and put it in to the (Last Known Good Configuration), i know, i went to Run>msconfig>Boot.ini>tick /SAFEBOOT and restart my computer, not knowing this was one of the biggest mistakes i've ever done. it starts and it runs a little big and boooom!!! blue screen pops up and this is what it says, "a problem has been detected and windows has been shut down to prevent damange to your computer....
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Sep 17, 2009
An infinite loop it seems. i was trying to start my pc in safe mode, to delete a .exe file from C:WindowsSystem32 which was suggested by a post to fix the "windows not genuine problem". To be able to do that, i ran msconfig and selected /safeboot under BOOT.INI tab. now everytime i try to reboot my pc it asks me to select an operating system (windows xp pro/microsft windows) if i select windows xp then it asks me to select a startup mode (safe/normal/last successful) and then no matter what i select it will reboot it self, and do the same again. If i select microsoft windows (instead of xp) then it shows MS Windows 98 screen and then goes into DOS prompt. from what i have read in some of the threads is that, i have a virus which is preventing my pc to boot in to safe mode, and because i have selected /safeboot from msconfig windows will only boot in safe mode, meaning i am stuck. the workaround these threads were suggesting was to find the boot.ini file and rename it to something else, which would fix the problem, because this file holds the info about in which mode your pc should boot. i tried to rename this file from command prompt (i cant get into windows, thats why), using "ren c:oot.ini boot.ini" but it says file name invalid. i think this is because its a hidden file. then i tried "attrib -h boot.ini", but it says attrib cannot be used in DOS mode.
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May 3, 2005
I went into MSCONFIG and checked the box to go into safe mode so i could run some virus scans and adware scans and stuff like that. Now when it gets to the desktop it has the window that says Loading Windows and then after like 2-3 min. it says password is incorrect and that i should retype it and becarefull of caps lock and stuff like that. The thing is don't have a password. It does this when i boot normally too but it lets me hit ok and hit Cancel without a password entered.
All of a sudden it tries logging me in automatically when I start up but the thing is i dont need to log in. So I try to go back into normal mode and Ican't. I hit F8 during startup and went to the Boot Normally option but it still does to safe mode. What do I do? How do I log on or how do I get rid of this password thing? One more thing, the window that tells me the password is wrong has an OK box but theres no mouse on the screen for me to click it and I can't use the keyboard to select it.
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Jul 26, 2005
I've got a problem booting Windows XP in safe mode though it works wll in normal mode. I press on f8 at the begining, I do get the menu where I chose the option "safe mode" and then it seems to boot up but after a few seconds all I get is a black screnn and a blinking cursor on the top left (this lasts for more then 15 mins when I get fed up and try again) What can I do?
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Dec 14, 2005
I am working on a computer now that is failing to get online in normal mode. It can get online in safe mode.
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Oct 10, 2007
I've got a Dell Dimension 4550 running windows XP w/ SP2 and ALL the latest patches here in my shop, and I've got the weirdest problem. I wanna sweep it clean of viruses and spyware, but can't boot to safe mode. It boots completely fine in normal mode, no errors or anything. The BSOD I get is: DRIVER_IRQL_NOT _LESS_OR_EQUAL 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x00000000)
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May 21, 2008
Hello everyone , i have read a lot of posts about slow pc in normal mode but i cant find any help. My PC Starts up very slow... WinRAR , Winamp .. starts also slow , for example i download a file which is rared. i press Open and then it stop responding for awhile
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Apr 1, 2006
I went into bios and disabled the search for the A: drive , because i couldn't care less. then it brought me to the screen to choose to open in safe mode, normally, or from the last point where windows worked well. problem : i can not use my keyboard in this setting, it works in bios, but i cant choose to load from the last working point of the OS.
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Oct 13, 2009
Went into msconfig and set up safe boot on restart.PC will not load in safe mode or in normal mode it just keeps looping back to the same screen.I have tried all the options on the screen.Is their anyway to get back to msconfig.I have the XP setup disk.
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Sep 29, 2008
Ran smitfraud and rebooted but my computer keeps freezing both in safe mode and normal. I tried last good configuration but the same thing happened. Either just a black screen with the mouse icon or frozen on the long list.
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Mar 9, 2006
That is my simple question...How it was name safe mode? is it really safe?what happens during safe mode as compared to normal mode and all of the experts suggest to do these(scanning, running, etc) in the safe mode?can files be affected in this mode?
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Jun 7, 2010
Computer restarts before login screen unless I interupt boot to choose debugging mode (or set it using msconfig). I've disabled everything in msconfig with no change. I've removed all hardward except the minimum. No change. The error I get if I prevent auto restart during boot is a "Multiple_IRP_Complete_Requests) error. This problem started without anything being installed or removed. If I go in to the BIOS and disable ANY devices (i.e. sound), then the Debugging mode trick to get the computer started doesn't work which seems backwards.
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Mar 20, 2007
I have a dual boot linux/xp system.I was looking at partitions - just listing them - in linux, and now win xp won't come up in normal mode. It will come up in safe mode, however. Can you help me get my "normal mode" back?When the horizontal moving bar comes up in normal mode, it just goes on forever. I see the disk light go on for about 8 cycles of the bar. It usually runs 11 cycles before giving me the user selection screen. Now the disk light goes out after cycle 8, and the bar keeps going. I waited 32 cycles before giving up.
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Jul 7, 2007
I can boot up in safe mode, but it's frozen up a couple times, over about 20 hours of usage, and I've had to restart.I've tried running adaware, windows defender, housecall, kaspersky online scanner. They came up with 4-5 items but it didn't fix the problem.
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Nov 17, 2007
On System Configuration utility (start<run<"type" msconfig) on boot ini tab I selected Safe mode & Minimal (Alternateshell) & restarted. Then On the screen I see only a dos prompt window, CMD.exe. No graphical window. No start menu or other destop icons.Restart & try with F8 key, other F keys...... no use. Then I repaired with the win xp cd. The problem going more worst than before. The machine display a message "Windows xp setup cannot run under safemode . Setup will restart now". Either I close it or OK it, machine restarts. I can't even try anything now
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Jul 4, 2008
I can not log to the admin account (no password set for the admin, hit enter).I tried that in normal mode and safe mode but no success.It is not a password problem.When I tried to log in it logged me out immediately.
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