Norton Go Back Error / Cannot Get To Windows
Feb 24, 2007
I have win xp with norton goback 4.0 on it. Has been working fine but when son added a larger power supply i cannot boot into windows now. I get a black screen that says. GoBack internal Error-Failure code: gb_genlog(175)-Press any key to reboot. When i press any key i get Norton screen that says please wait. But then it goes right back to the erroe screen.Cannot get into windows to remove norton, so is there a way to get to dos or something to remove it ?Also my son says if i need to wipe HD and start over that maybe he can put my HD in his computer as a slave and copy the files i do not want to lose.
Will this work ?.
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Oct 16, 2008
For some reason for a couple of weeks now my computer hangs all of a sudden no matter what I'm doing. Sometimes I am watching a movie, sometimes playing a game, and sometimes, I just leave it open coz a download is running, I come back and check 10 minutes later, the computer has hanged. I have noticed that when this happens, the hard-disk light comes permanently on.
Ran AVG and found few viruses, removed those, no avail. Ran malware/spyware remover, found few, removed those, no avail. Formatted C drive, reinstalled windows, PC ran well for 10 days, problem came back. Initially had 512 MB RAM, changed it to 1GB, formatted PC again, PC ran well for 10 days, problem back again. Can't run checkdisks and all because the comp hangs every single time.
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Jan 28, 2007
I have an external hard drive to back up on to, a Freecom FHD-2. My OS is Xp Pro SP 2and I use Norton Internet Security 2007,Spybot and AVG anti spyware and Sophos anti root kit scan. I used to have no problem doing a backup but now I get the following error msg."Cannot get exclusive access to hard disk drives. Please make sure that Windows Computer Management Consol or other software that locks the hard drives are not running"I have turned off the Norton package and my screensaver, but I am at a loss as to what or how to turn off any other software locking the drives. Can anyone help? It used to be so easy to do a back up, but now I am not able to.
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Jul 7, 2005
I recently upgraded to the Norton Anti-Virus 2005 edition. I have always trusted this Anti-Virus program but it turned off the windows XP firewall and they tell me that I don't need it with their 2005 version because worms, hackers, viruses etc. are stopped through their program. Anyone know anything about this ? Obviously I want to be well protected
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Jun 25, 2005
This is an odd problem that just won't go away, I have a friends computer who has win XP sp-2 they had Norton 2005 on it and uninstalled it cause it is just junk anyway. But the problem is that any program that needs to be installed or updated now gives the message that you need to install the norton disk in CD drive for unknownname install.In event viewer is says "Source: MsiInstaller, Type: Warning, Category: none, Event ID: 1001, Description: Detection of product '{C6F5B6CF-609C-428E-CA83176C021B}', feature 'Complete' failed during request for component'{A07EA0AF-E117-4A34-8D54-5D826F12988C}' for more help & support" blah, blah no help at web link.Also I cannot get windows update site to even load with anything in it all no message just blank, other websites seem fine.
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Sep 1, 2005
Boots up and can't get past the Norton Go Back.if I press the space bar,it will go to this message.Norton Goback internal error press any key to reboot, and when I do,it starts all over again only to get the same message.Sometimes, will show a diagram of I believe, the keyboard and computer with arrows pointing to F1 key in diagram, and at the top it says no operating system. So i got the XP disk, and completely formatted to RAW, and re-installed XP.Only to have it come back to the diagram thing saying no Operating System.
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Nov 17, 2006
Norton ghost was on this personal computer when bought and now expired.When I go into add remove program to remove it ,it won't remove and say fatal error during installation.This program is 85.75 mb and want to remove it.
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Apr 15, 2006
I recently just purchased norton 2006 to replace my 2003 edition.after uninstallin 2003, restarting, then attempting to install 2006, i got an error in the installation.i restarted my computer hoping that it would work the next time... well after i waited for it to restart, all my icons were blank on my desktop and i can't run any programs but firefox. The error states:"This file does not have a program associated with it for performing this action. create an association in the folder options in the control panel."
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May 3, 2005
I have three (3) questions:1. When I'm closing down Windows XP (Home Edition), I continually receive an error showing "XtkU.exe" cannot. I have checked everywhere and cannot find out what this file is associated with. In addition I have gone through my system and purged all files associated with this executable from the registry. They pop right back in there with a system restart. I'm lost and confused now because I don't know what application uses this file.2. When closing down I receive the same Norton error message another user gets."ccaps.exe" at signoff. I will try and remove Norton to see if that works. 3. The user "quick switch" does not work any longer. I am not sure what is causing that either. Do you think it may be associated with the WtkU file?
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Jul 25, 2005
When down loading certain Norton updates, I get the message "couldn't create callback object" What does that mean, and more to the point, how do I fix it?
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Mar 17, 2005
Somehow I was messing with the shortcuts in my start menu and converted my theme to WINDOWS CLASSIC.
I went back to my DISPLAY/APPEARANCES settings and found that the WINDOWS XP theme option is now gone!
HELP! I feel like I'm trapped in Windows 95 right now. I actually liked the XP color/pattern scheme!
What can I do to get it back?
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Oct 15, 2009
Recent hardware or software change might have caused this If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose last known good configuration to revert to the most recent settings that worked. If a previous startup attempt was interrupted due to a power failure or because the power reset button was pressed, or if you arent sure what caused the problem choose start windows normally
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Feb 5, 2007
Which is better?, Norton ghost, or Norton save and restore? also which if either, is compatible with Norton go-back?
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Mar 11, 2006
I want to back up my files to an external hard drive using Windows Backup, but it is not shown as an option. The only options shown are the floppy and f: drives. Can you use this program to back up to an external drive? If so, how do you tell it where to send the data?
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May 4, 2006
A Norton popup keeps asking if I want to close Windows firewall. Is there a problem using both firewalls at the same time
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Dec 4, 2005
Each time my system starts, or if I log off and back on again, I receive an Error Message that says--A newer version of this program has run on this PC--and then it asks if I want to close the older version. I have tried in vein to locate the problem but have had no luck. There is no obvious identifier for ther message (other than a the fact that the message appears in a Windows type box and has a small white circle with a question mark in it. I would appreciate any hints on locating the offending program so that I can eliminate the older version. Am running a P4 2.4 gig, 1gig RAM with Windows XP pro SP2 installed.
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Dec 2, 2004
When trying to install Windows XP Pro I get the following error message "Setupdd.sys cannot be loaded error 14. Setup can not continue. Press any key to exit."
Anybody have any ideas how to solve this?
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Sep 22, 2008
After around 10-15 min after logging in a program error box opens up saying winlogon.exe fatal error then it switches to a blue screen saying fatal error c0000021a error. I have windows 2000 proffessional and a HP compaq nc6120 laptop.
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Jul 4, 2010
I feel so dumb, It's been forever since I created a desktop shortcut, and I wanted to create a shortcut for my Canon Utilities file - from my Program bar on the Start Menu. Long story short - I accidentally moved the file to my desktop and cannot get it back to the program list on the Start menu.
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Sep 14, 2008
I got this dell inspiron 1721 from a friend, and it had Vista Home Premium. I wanted to get XP back, so I installed it and then the system was dual booting and it took up 85% of my hard drive. SO...I tried to reformat it and just install XP, but the only disk i had was for my (gateway xp media center) desk top so none of my dirvers installed and then the whole thing became a big mess. Now, I have XP installled with most of the drivers installed, but now I miss Vista, and when I try to install with my Vista recovery disk, I get an error: can not install install missing or corrupt file e:sourcesinstall.wim error 0x80070570... or something similar to that. I have been at this for days on end.
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May 15, 2005
I run spy-bot and it comes up with back web,but can't seem to get rid of it.Also,i get periodic runner error messages stating something about back web.
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Apr 2, 2009
I keep getting this error message when I boot. The entire message says, "windows explorer has encountered an error and needs to close." When I close the box, i lose my desktop, and can't run a bunch of programs, including the "run" option. I am able to run my browsers and get on the web. I did do a system restore, and it worked at first, but then on the next reboot, i got the error message again. Did another system restore, same thing.
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Jul 14, 2010
getting a BSOD every day, sometimes two or three times a day. And when it happens, atleast once in that say the computer won't turn back on. It'll BSOD and then when he goes to boot it back up, it'll load the Bios screen and turn itself back off, with no warning. Here's the line of code he gave me:BCCode : 10000050 BCP1 : B3D25FFC BCP2 : 00000000 BCP3 :BD11FD61BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1file names: C:DOCUME~1USERLOCALS ~1Temp WERb815.dir00Mini071110-01.dmpC:DOCUME~1USERLOCALS~1TempWERb815.dir00sysdata.xml
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Jun 23, 2005
I did a google search on the runner error -Invalid Backweb Application ID "137903"-. A website told me to run a search for programs with "backweb" in them and unistall/delete them. I deleted one program (application?) from the C:/ drive and now my computer is frozen. The mouse moves; however, I am unable to open anything including the recycle bin so that I can put the program back on the computer. I have tried to restart and it still happens.
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May 10, 2005
I have Windows XP and have the windows firewall on. I also have Norton 2005 Systemworks. Funny thing happened, I turned off the windows firewall under control panel, windows firewall. But when I open control panel, security center, it says there is a firewall on. I don't beleive I have a firewall with Norton Systemworks
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Aug 21, 2005
An error window keeps popping up "Windows Service Pack Setup has encountered an error and needs to close." How do I get rid of it?
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Mar 24, 2008
I did an AVG Rootkit scan which turned up "c:windows/system32/userinit.exe" as a dodgy file. I removed it and now the machine won't login when I boot the system. With a bit more digging it seems that this file was actually the login information within the registry and as it can't find a valid user/password it just keeps asking me click the user name and login. When I click it just loops back and throws back up the window, asking me to click the user name again.How I can access the registry and reset the userinit.exe file?I've tried selecting "last good configuration" which didn't work.I also tried to download Bart PE on another machine (running Vista) to set up a boot CD, but it wasn't particularly clear how to go about it, so I tried using the XP System Recovery app on the install disks. This got me into a C: prompt.
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Jan 22, 2006
I bought my Dell 4700 about 6 months ago and was just going through the discs that came with it. I remembered that the Dell did not come with a Windows XP install disc in case I need to re-format. Is this normal? There is an option under Start....Accessories....System Tools to create OS backup disc. Is that what I need to make a disc or should it have came with one?
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Oct 27, 2009
Are you guys having the same problem? Using IE7, when viewing a thread, if I hit the back arrow to go back to the page I was previously viewing, it doesn't move at all. It started acting weird a couple of days ago when it took sometimes two hits on the back arrow to go back. Now it doesn't go back to the previous page at all.
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Sep 1, 2005
I am trying to back up my docs and system when I do on either the wizard or the advanced mode-it still tells me "the back up file name could not be used: "Eackup.bkf" " please ensure that it is a valid path and the you have sufficent access."
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Dec 26, 2008
Every time they log on to the computer, there are 2 pop up messages that come up. They both say "Can't run 16-bit Windows program -- Insufficient memory to run this application. Quit one or more Windows applications and then try again."
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