Windows Installer Asking For Norton Disk To Install Any Program
Jun 25, 2005
This is an odd problem that just won't go away, I have a friends computer who has win XP sp-2 they had Norton 2005 on it and uninstalled it cause it is just junk anyway. But the problem is that any program that needs to be installed or updated now gives the message that you need to install the norton disk in CD drive for unknownname install.In event viewer is says "Source: MsiInstaller, Type: Warning, Category: none, Event ID: 1001, Description: Detection of product '{C6F5B6CF-609C-428E-CA83176C021B}', feature 'Complete' failed during request for component'{A07EA0AF-E117-4A34-8D54-5D826F12988C}' for more help & support" blah, blah no help at web link.Also I cannot get windows update site to even load with anything in it all no message just blank, other websites seem fine.
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Mar 26, 2010
When i install windows,it says windows could not load the installer for disk dr
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Aug 4, 2005
i was trying to install an application from its installer. And i accidentally went to "open with" and selected another program, thus the installer package always opens in the other progam and does not run. I was wondering if there is a way to undo this process
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Nov 24, 2008
I have tried to install adobe reader 9 but as i get to the end of the process i get the following message The windows installer could not be accessed.this can occure if you are running windows in safe mode or if windows installer is not correctly installed.
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Feb 28, 2006
I was attempting to install Norton System Works 2006, it failed and gave me some instructions to fix the issue which consisted of downloading 3 tools and running them to clean the failed install, and then try the install again. I tried to reboot first (I don't recall if I was instructed to or not!) and now it goes through the motions of starting up...bios screen, Norton Go Back Screen (new), XP loading screen, then I get a screen that says "autochk program not found - skipping AUTOCHECK" and it restarts
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May 7, 2007
Right, I've uninstalled Windows Installer and installed the latest version, but it didnt install properly and I have no add/remove programs and cannot install the Windows Installer.
I've tryed reinstalling in safe mode, rebooting about 9 times and I cannot install it
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May 24, 2010
I keep on getting a pop up saying windows installer preparing to install?? i cant get rid of it help please
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Oct 8, 2005
When I turn my computer on there is a long pause/ delay before windows initiates at start up. It lasts about 1 min until Windows finally boots. Immediately after Windows starts up a window pops up titled: Windows Installer - Preparing to install. This started all of the sudden tonight, not really sure why or what caused it but has anyone ever heard of either of these errors? I have ran an updated version of Adaware6, AVG Anti Virus, Ccleaner, CWShredder, Ewido, RegCleaner, Spware Blaster, Spybot. Also, I have been using Avg Free Editon Virus Scan and Windows Firewall and still managed to get 2 viruses today while they were running. Can you recommend a top of the line virus scan and firewall. I have been told that Pc-Cillin is a good virus scan because it has an integrated virus scan and firewall.
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Oct 25, 2009
I'm looking for an all around good disk utility program that will monitor many different aspects of my harddrives etc. I'm only looking for free software though. If you have any suggestions, feel free to post them.
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Sep 14, 2005
For a whole month now I have carefully set up the new notebook described below after successfully, but laboriously, running a 1997 Dell PII300-SCSI 128-SDRAM Win98SE system for 8 years. I've now reached a point where I need help on several issues from some of you who are far ahead of me when it comes to running a modern system. There are no major problems so far, just some minor performance issues and a few questions in areas in which I know little or nothing.
One instance of a freeze (when running Norton Speed Disk) which turned out to be a bad cluster and was repaired by ChkDsk. One instance of stalling @ the "windows is shutting down" window (shutdown only). There have been two instances of noticeable decline in peak performance: A.) after installing Norton System Works. I immediately uninstalled Go Back, which really helped, and B.) after replacing one of the installed 256mb sticks of RAM with a 1GB stick from Crucial. I only mention this because I deliberately delayed installation until maximium system performance had been consistently sustained. [This is nothing major, just a slight delay and/or menus briefly going blank when starting some programs and a slight delay in application reaction time, which usually manifests itself at the start of sessions, and late sluggishness in long sessions] I only mention this in the event that I'm wrong and can be corrected, because I believe this must be a coincidence and not due to the hardware (unless there is a setting or something in Windows that needs changing to accommodate the additional RAM) - and the solution to regaining peak performance lies in Windows and/or Norton System Works....
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Mar 15, 2006
The windows installer on my computer keeps popping up every now and then wanting to install a program I had downloaded on the net but do not want anymore. I have deleted the downloaded program file but windows installer still keeps popping up wanting to install the program.
How can I stop windows installer from popping up?
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Jan 28, 2009
I lob this outta the window Im running a windows xp desktop and having troubles when trying to play yahoo games,after downloading java i had two probs one was i was running in safe mode,im now out of safe mode and running the comp normally the other thing was it says i might need to do is run windows installer again. heres where i have the problem! where or how do i run windows installer? im using firefox
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Feb 3, 2006
Tried to open Control Panel to uninstall and start using Office XP Small Business -- message: "error occurred while windows was working with...CoPM.cpl in System 32." Microsoft tech suport referred me to start/run appwiz, and remove Visual IP InSight -- but that file wasn't on the list of programs. I removed an un-named installer from the top of the list, thinking that was the culprit.Since then, Windows Installer dialog box pops up whenever I open Explorer or any other program. Microsoft tech support referred me to Article 261594 (Modify the Registry). Can now load Ofice 2000 without the installer popping up.
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Dec 14, 2004
I have a problem !Evertime I open anythinh Windows Installer pops up.
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Oct 31, 2005
When I try to Remove Norton Program, I get this message: " The log file 'C:Program FilesNavant
avant.isu is not valid or data has been corrupted. Uninstallation cannot continue.
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Aug 25, 2008
Computer handed to me for problem fixing (here fix) - had a virus of some kind (unknown) someone else tried to resolve unsuccessfully.Windows XP SP2 (HP Pavilion Media Center Pc I've started to investigate...Windows installer problem unable to load / unload some programs.Specifically as a test I'm tryin gto remove Windows Defender from the Add/Remove programs - unsuccessful get message...The Windows installer Service could not be accessed.
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Aug 10, 2007
I have finally decided that my problems with uninstalling are related to the Windows Installer being corrupt.I reregistered this in Safe Mode but it didn't fix the problem. So I ran SFC but when it asked to insert the CD which I did, I got a message "The CD you have provided is the wrong CD. Please insert the Windows XP Professional Cd-ROM..."I only have the one CD - it came with the computer and is " Windows XP Professional includes Service Pack 2."
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Feb 26, 2007
I seem to remember that there is a way to obtain Norton"s Uninstall Utility from Norton Website...but I cannot get to the proper website
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Aug 25, 2006
windows installer keeps asking me to install something I don't want installed!
how do I stop this,and where do I look
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Sep 25, 2008
I try to install something using windows installer, I get the "preparing to install" screen and then it says that windows installer couldn't be accessed. I'm not running in safe mode, and I didn't do anything to change this. I looked online and it said to go into the registry and check the msiexec file to make sure its in the system folder, and it is. I've tried re installing and even though it says it successfully reinstalled, it still wont work.
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Mar 4, 2007
I'd like help please. When I try to install windows installer 3.1, it fails about half way through. I get an error msg saying "access denied", and it aborts completely.I'm not sure that matters for windows installer itself, but until I successfully install that, I dont' think I'm getting access to any other windows updates I DO need.
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Sep 27, 2009
"C or file. You may not have appropriate permissions."Also,"The windows installer service could not be accessed"It is a customer's PC running XP Media Center.PC came to me with initial problem of blank desktop. Explorer.exe was NOT running and could not be started from Start > Run in Task Manager. However, it WAS possible to go through Browse and open files and existing programs that way.Managed to fix that by uninstalling various Google products like Desktop, Updater and Toolbar. Somehow, this enabled all programs I tried to run. The customer only had IE 8 on machine. Could open a Web Page in Word which made me suspicious why IE could not establish connection even after resetting etc etc. Found safari and managed to get on Web fine. Removed Google products as mentioned and all seemed fine.As IE still playing up decided to re-install it. All fine except that "checking your computer for malicious software" had red x next to it. Hmm, I thought.IE also keeps sending me on strange redirects (no other browser does) so suspected Malware.
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Jan 30, 2009
I have a windows XP box with SP 3. Once booted into Windows I immediately start getting Windows Installer trying to install something. Clearly there is a failed installation in there that windows installer keeps trying to install but can't. When try to intall something new I get the "This happens with windows in running in safe mode or windows installer is installed incorrectly" message. I tried installing windows installer 3.1, but it tells me it is already installed and quits. I tried installing the Windows Intaller Cleanup program that RProffit linked to, but then I get the windows installer is broken message and it can't install. Seems like I am in for a reformat and reload?
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Nov 5, 2006
I have been defraging my Hard drives on a semi regular basis. seems that after using Norton's Speed disk and after rebooting the sensor warning remains as before. After waiting hours for the process to complete, using windows defrag tells me that the drives should be defraged. Cannot bring the sensor percent number down. I recall reading some where that xp defrag and Nortons speed disk can't get along , so I would like to uninstall windows defrag and see if this helps, How do I uninstall windows defrag?
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Dec 15, 2004
When i try to install a program i had downloaded from the web, i get a box saying: Windows Installer
The Windows Installer device could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. My OS is Windows XP with sp2. I am not running windows in safe mode.
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Feb 24, 2007
I have win xp with norton goback 4.0 on it. Has been working fine but when son added a larger power supply i cannot boot into windows now. I get a black screen that says. GoBack internal Error-Failure code: gb_genlog(175)-Press any key to reboot. When i press any key i get Norton screen that says please wait. But then it goes right back to the erroe screen.Cannot get into windows to remove norton, so is there a way to get to dos or something to remove it ?Also my son says if i need to wipe HD and start over that maybe he can put my HD in his computer as a slave and copy the files i do not want to lose.
Will this work ?.
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Jan 13, 2007
When I booted up I got a windows installer screen asking to put in the disc to install paint shop. Since I was on the road and did not have the disc with me and don't use Paint shop I uninstalled it. when I boot I get a screen that just says windows Installer and it is very hard to cancel it
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Jan 21, 2009
windows installer not working tried downloading it and reinsalling it but still no joy, can't install any new programs. I have also reinstalled windows xp
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Feb 24, 2006
I had a virus problem which was solved in security forum. Later a fresh problem started with MS office 2K. When ever I started any office application windows installer window popped up & the application started freezing up.I tried to un-install the Office Suite through Add/Remove programmes but same problem occured.So i tried un-installation by eraser2K programme,which did the un-installation.Now I am unable to re-install Office suite.
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Nov 27, 2005
I can't install windows installer from the Win update site. I get the Error Code: 0x80070005. I am trying to install 893803 (v2) as selected by win update. It will start installing then quit about 3/4s way through. I also get these messages...KB893 803 v2 Setup Access is denied. And KB893803 v2 setup installation did not complete.I have win xp home sp2. I recently reinstalled the OS and am trying to update it.
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Jan 2, 2007
here is another a high jack log. Im curious what you all think. my friends computer is acting strange and here is his log file. sometimes the keyboard doesnt work . then a reboot fixes that. every time he starts up the norton go back program tries to ask if it can repair the drive
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