USB Ports Not Working - Diagnostics Through Partition
Jan 4, 2009
Working on a Windows XP Home Edition Dell mini ATX with no serial mouse/keyboard - just USB. I ran Malware AntiMalwarebytes at owners home - no issues (apart from adware!) Keyboard/mouse work fine in set up - so have checked BIOS etc. Soon as load Windows - no response - hence Software issue rather than Hardware. Safe mode no use as mouse and keyboard don't work once windows loaded. Any gurus sorted this before? Have run a diagnostics through utility partition and Everything working okay - especially all USB elements.
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Jul 19, 2005
Last week I was hit with a multitude of viruses. Since then I've followed
the KRC Anti-Spyware tutorial, I have ewido, spybot (tea timer running), Ad-Aware, etc. and cleaned everythign up, and my system is finally stable again. I even got Norton System works and that helped a lot too. I've been to Windows update and am completely up to date with installs.2 problems still: I still have no audio, and 5 of my USB ports are not working
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Mar 9, 2009
i have four usb ports all of them are not working
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Aug 12, 2008
I have a machine which has suddenly stopped responding to any mouse connected to the usb port. The ports appear to still be working as i can access a usb key etc from them. As soon as i plug a mouse in i get an error saying the device may not be installed properly. When checking in the control pannel all devices appear to be fine but the port the mouse is in shows as 'unknown device' it seems to have suddenly lost the ability to recognise when something is a mouse
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Apr 5, 2008
I'm running Windows XP Home Edition and right out of the blue my USB ports [all 4 of them] on my 'puter are not working. I first noticed it when I was trying to get info off one of my thumb drives. I inserted it and the thumb drives light comes on for about 2 or 3 seconds and then goes out and now when I try to print something, I get the USB error on my screen.
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May 16, 2010
i just reinstalled xp on my laptop and now it wont show up anything when i insert something intothe usb port. the light comes on on my usb stick. but thats all. i checked the usb controllers and the hubs and it says the device is working properally.
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Aug 5, 2010
I have lost access to all the USB ports on a PC. There was no apparent crash but I realised there was a problem when the USB Mouse stopped working. Everything else is working OK. I get an Error 39 (drivers corrupted or missing) and the 2 entries in Device Manager both have yellow marks against them. I only have "Standard Enhanced PCI to USB Host Controller" and "Standard OpenHCD USB Host Controller" entries below the entry for Universal Serial Bus Controllers - no Root Hubs are there and there are no Unknown Devices anywhere else.I was running XP Pro SP2 when the ports went, but have installed SP3 and Updated to see if that did anything - it didn't. I have tried the troubleshooting suggestions on Microsoft such as deinstalling and rebooting, updating, system restore and have done a repair installation using my original XP SP2 disc all with no result.
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Jan 18, 2006
My system crashed and i had to reinstall windows xp, now i have no audio devices and my USB ports are not working. How can i mix it?
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Feb 10, 2007
My CPU has been 100% for over a month. I first thought it was a virus so a scanned w/ every program out there and nothing would detect anything, HJT log was reviewed and nothing found so I went down the Registry Path and tried to repair with Registry Repair Tools to no avail. So I backed up all my files and did a complete OS re-install in CPU is still at 100%. And when this problem first started by USB ports stopped working.
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Jul 17, 2005
I have 4 usb ports, computer not communicating anything plugged into them
BUT the green light on my memory card reader is on. It was all working before
a recent thunder and lightning storm. How can I reset them to communicate
again? XP pro service pack 2
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Aug 15, 2005
I recently purchased a USB DVD burner. All of a sudden, my USB ports are not
functioning properly. I have 3 ports on my laptop, and have tried all of them. Also, my mouse works, but only if it is plugged in when I start my computer. If it is unplugged, and then plugged back in, the computer can't find it. I have very little computer knowledge, so need step by step walkthroughs. I have tried the troubleshooter, and followed all the steps, and nothing has worked.
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Feb 26, 2010
the front two USB ports on my desktop are not working right. When I plug something into them, the system freezes and I have to turn the power off. This not happen to the two USB ports on the rear of the desktop.
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Apr 13, 2009
I am using windows xp sp2 professional.few days back my usb ports stopped working suddenly.They don't recognize any usb devices.Also there is nothing like usb controller or usb ehci in the device manager.I don't have anyway to know what has happened.The motherboard is intel 845 gvsr.If you have any links for updating the usb driver or the bios or any solution to this
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Jul 11, 2005
I've got a bit of a problem with my computer and was hoping some advice. Basically all the USB 2.0 ports on my computer have recently stopped working - I can still use them to charge my iPod, but not to communicate with it (I no longer get the little icon in the bottom right hand side of the screen when it's connected), and I can't use my printer because the computer insists it's off-line (I've tried two different cables so it can't be a problem with that).I've got two USB 2.0 ports on the back of my computer (built into my motherboard - can't remember the exact model offhand but the processor is one of those 2800+ Athlon 64bit ones, if that?s relevant) and I've also recently upgraded my monitor to a dell FPW2005, so I've now got another couple (not working) on the side of that too. I even tried taking the USB 2.0 card from my old computer (that has 4 USB 2.0 sockets in it and plugs directly into the motherboard) - but this didn't work either
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Jan 4, 2009
I am working on a friends laptop, a Dell Inspiron 9200 running Windows XP Pro with SP3. I have it working well now except the USB ports do not work.The laptop was in pretty bad shape when I started. I remove Norton Antivirus (subscription expired 3 years ago), removed a few trojans and viruses using Malwarebytes and Combofix, and installed AVG Free. I also cleaned up the temp files, compacted the registry using NTRegOpt, and defragmented the drive.I have tried uninstalling the USB controllers and let Windows reinstall them, verified working status in Device manager, and disabled USB device power management. I also plugged in a USB mouse and verified the ports are supplying power.
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Sep 15, 2005
None of my USB ports are working. I believe that it was the cause of a thunderstorm. I already uninstalled all drivers and ports in the device manager and let windows reinstall them, and still none of my hardware is recognized, not even my mouse. All drivers seem to be installed correctly. Can my usb ports be fried? I dunno.
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Apr 11, 2005
I have a Dell 4600 running XP Home and all my USB ports have suddenly stopped working. When I go to the device manager and expand the Universal Serial Bus Controllers, each of the Intel(R) 8280 1EB VBB Universal Host Controller has a yellow exclamation mark beside them. When I check their status this is the message: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19). I was not in the registry prior to this, so I don't know how it got damaged
I tried this: Click Uninstall, and then click Scan for hardware changes to load a usable driver ? no effect.
I tried this: Restart the computer in Safe Mode, and then select Last Known Good Configuration,which rolls back to the most recent successful registry configuration ? didn't fix the problem. Microsoft says that as a last resort, you can edit the registry directly ? but I not sure where and what to edit in the registry. If anyone can tell me what keys to edit in the registry I would very appreciative. I will do anything to avoid reinstall windows from scratch. I unfortuately didn't have system restore going so I cannot use that.
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Jan 1, 2006
I have a Sony VGN-T1XP Vaio laptop with an Intel Pentium M Processor running XP Pro SP2. For some reason the two USB ports have stopped working and no USB devices are recognised. I have looked at the device manager under USB controllers and there are four USB controllers listed which are as follows: Intel 82801DB/DBM USB 2.0 enhanced host controller 24CDIntel 82801DB/DBM USB universal host controller 24C2Intel 82801DB/DBM USB universal host controller 24C4Intel 82801DB/DBM USB universal host controller 24C7 Underneath those are four USB root hubs.
I have previously used a USB card reader and external hard drive on both ports without any problems but now when I connect any device nothing at all happens.
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Jul 8, 2005
Every time I try to install Windows XP from the CD onto my friend's computer, I get to the blue screen where you're able to format/partition the hard drive and then his keyboard stops working. I don't know how to get around this because I can't continue the installation w/o the use of the keyboard. Unfortunatly, he has Windows ME on his computer right now so this issue needs to be resolved.
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Dec 14, 2005
I want to run the Dell Diagnostics from my ResourceCD that came with my computer. I suspect a problem with my video card and I am trying to check it out. I've been trying the following steps but it doesn't work.
This is exactly what it says in my Dell Handbook:
1. Insert the resource CD.
2. Shut down and restart the computer. When the Dell logo appears, press F12 immediately.
3. When the boot device list appears, highlight IDE CD-ROM Device and press Enter. This is as far as I can get. When I select the CD-ROM to boot from, nothing happens and Windows loads normally.
4. Select the IDE CD-ROM Device option from the CD boot menu...........
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Jun 14, 2010
I am trying to figure out what has been causing a blue screen of D to come up, while playing games.I can usually see the error, and diagnose from that, but the blue screen is not staying up for long enough for me to read it.is there somewhere it would log to, that I can look over, and see what kind of error it is returning? I believe it is probably my harddrive, because almost everything else in the system is brand new, (besides my DVD/CD player/burner) which seems to be faulty too (unless it is just the hard drive).
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Jan 27, 2009
network diagnostics network adapter failed realtek rtl8139 family pci fast ethernet nic(failed)is this why i can't get on the internet.windows xp home.IE can not dispay page,firefox page error.system restore won't go back to the previos month when pc was ok.also internet options won't open.Tried to download IE8 on20th Jan,had problems since then.
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Jul 31, 2003
You can see what version of DirectX you have and test all types of DirectX based things like direct-draw and Direct3D by doing this: Click on the Start button Select Run Type dxdiag Hit OK.
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Jul 29, 2007
I am not sure where this came from there are 4 windows that have been opening and I don't recall downloading them! When I try to check thru properties, my computer or add/remove programs I am not recognizing them.
UDF Formatter
Diagnostic Traces
Drvm Pending O
I lost the fourth one when I closed the UDF Formatted
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Sep 29, 2010
I did a repair reinstall of XP which, not only failed but screwed up the computer badly.After spending many hours trying to fix it a couple of MS diagnostics told me their were some irreparable problems.At that point I decided to to a clean reinstall with a quick format in the hope of recovering some files. However, I got to the Product Key page and it told me "invalid key". So I did a complete format and again reinstalled XP to get the same result "invalid Key".I called MS and they generated a new key but I am getting the same result.
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Jul 3, 2005
My Dell laptop is constantly blue screening. I have ran the dell supplied CD diagnostics and found nothing wrong with the Hardware. I have reformatted and reinstalled everything, I just cannot get it too stop the blue screens.
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Jul 20, 2010
I am receiving the following error at startup: "Disk boot failure, insert system disk and press enter" There are no CD's in the CD drive. However, I ran the System Diagnostics and when it got to the Disk section - it is not recognizing the disk - it said Warning...and to check the cables. I have done that, and everything seems to be connected correctly.
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Aug 16, 2005
How do I make the second partition, which includes all files from another hard drive, pretend that it is the main partition? I want to simulate the second partition being my main one for a while.
OR
How do I resize system partitions?
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Nov 16, 2007
I have my Windows format disc and I want to create another partition with it. I tried to create one, but it said something like "You have no more space to create another partition because you used up all your space on your Windows primary partition". See, when I reformatted my computer a while back I just created 1 partition for Windows and applied all the space onto that partition.
If there is a way I could remove some space off of my Windows primary partition and create another partition with the space I removed. I want to do this so I can put general things in my other partition such as documents, music, etc. and just leave the other partition for Windows and programs.
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Apr 22, 2007
What are the steps needed to access one of my partitions, delete it, then use 1/2 the space and apply to system drive and the other 1/2 to another partition?
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Feb 5, 2008
I bought a new computer.It appears to have been partitioned into a NTFS format and FAT32 format.The default drive for my documents & my pictures etc is the NTFS which I have been using happily. It is Media Centre Edition so I also have a few large files (>4GB) - though I dont keep them long term.NTFS partition has fulled up - but I cant move my large files to other partition to free up space
I've done a little bit of reading but my question is "Should I reformat the FAT32 to make it more of use to me?".I cant really see the need arising to access older OS files, except .JPG's (photo's I had on my old Windows ME Comp) or "Should I move all my smaller files (documents and photo's) to the FAT32 partition and use the NTFS drive for the bigger files?"
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