Usb Ports Not Working For Any Mouse
Aug 12, 2008
I have a machine which has suddenly stopped responding to any mouse connected to the usb port. The ports appear to still be working as i can access a usb key etc from them. As soon as i plug a mouse in i get an error saying the device may not be installed properly. When checking in the control pannel all devices appear to be fine but the port the mouse is in shows as 'unknown device' it seems to have suddenly lost the ability to recognise when something is a mouse
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Jul 19, 2005
Last week I was hit with a multitude of viruses. Since then I've followed
the KRC Anti-Spyware tutorial, I have ewido, spybot (tea timer running), Ad-Aware, etc. and cleaned everythign up, and my system is finally stable again. I even got Norton System works and that helped a lot too. I've been to Windows update and am completely up to date with installs.2 problems still: I still have no audio, and 5 of my USB ports are not working
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Mar 9, 2009
i have four usb ports all of them are not working
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Apr 5, 2008
I'm running Windows XP Home Edition and right out of the blue my USB ports [all 4 of them] on my 'puter are not working. I first noticed it when I was trying to get info off one of my thumb drives. I inserted it and the thumb drives light comes on for about 2 or 3 seconds and then goes out and now when I try to print something, I get the USB error on my screen.
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May 16, 2010
i just reinstalled xp on my laptop and now it wont show up anything when i insert something intothe usb port. the light comes on on my usb stick. but thats all. i checked the usb controllers and the hubs and it says the device is working properally.
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Aug 5, 2010
I have lost access to all the USB ports on a PC. There was no apparent crash but I realised there was a problem when the USB Mouse stopped working. Everything else is working OK. I get an Error 39 (drivers corrupted or missing) and the 2 entries in Device Manager both have yellow marks against them. I only have "Standard Enhanced PCI to USB Host Controller" and "Standard OpenHCD USB Host Controller" entries below the entry for Universal Serial Bus Controllers - no Root Hubs are there and there are no Unknown Devices anywhere else.I was running XP Pro SP2 when the ports went, but have installed SP3 and Updated to see if that did anything - it didn't. I have tried the troubleshooting suggestions on Microsoft such as deinstalling and rebooting, updating, system restore and have done a repair installation using my original XP SP2 disc all with no result.
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Jan 18, 2006
My system crashed and i had to reinstall windows xp, now i have no audio devices and my USB ports are not working. How can i mix it?
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Feb 10, 2007
My CPU has been 100% for over a month. I first thought it was a virus so a scanned w/ every program out there and nothing would detect anything, HJT log was reviewed and nothing found so I went down the Registry Path and tried to repair with Registry Repair Tools to no avail. So I backed up all my files and did a complete OS re-install in CPU is still at 100%. And when this problem first started by USB ports stopped working.
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Jul 17, 2005
I have 4 usb ports, computer not communicating anything plugged into them
BUT the green light on my memory card reader is on. It was all working before
a recent thunder and lightning storm. How can I reset them to communicate
again? XP pro service pack 2
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Jan 4, 2009
Working on a Windows XP Home Edition Dell mini ATX with no serial mouse/keyboard - just USB. I ran Malware AntiMalwarebytes at owners home - no issues (apart from adware!) Keyboard/mouse work fine in set up - so have checked BIOS etc. Soon as load Windows - no response - hence Software issue rather than Hardware. Safe mode no use as mouse and keyboard don't work once windows loaded. Any gurus sorted this before? Have run a diagnostics through utility partition and Everything working okay - especially all USB elements.
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Aug 15, 2005
I recently purchased a USB DVD burner. All of a sudden, my USB ports are not
functioning properly. I have 3 ports on my laptop, and have tried all of them. Also, my mouse works, but only if it is plugged in when I start my computer. If it is unplugged, and then plugged back in, the computer can't find it. I have very little computer knowledge, so need step by step walkthroughs. I have tried the troubleshooter, and followed all the steps, and nothing has worked.
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Feb 26, 2010
the front two USB ports on my desktop are not working right. When I plug something into them, the system freezes and I have to turn the power off. This not happen to the two USB ports on the rear of the desktop.
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Apr 13, 2009
I am using windows xp sp2 professional.few days back my usb ports stopped working suddenly.They don't recognize any usb devices.Also there is nothing like usb controller or usb ehci in the device manager.I don't have anyway to know what has happened.The motherboard is intel 845 gvsr.If you have any links for updating the usb driver or the bios or any solution to this
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Jul 11, 2005
I've got a bit of a problem with my computer and was hoping some advice. Basically all the USB 2.0 ports on my computer have recently stopped working - I can still use them to charge my iPod, but not to communicate with it (I no longer get the little icon in the bottom right hand side of the screen when it's connected), and I can't use my printer because the computer insists it's off-line (I've tried two different cables so it can't be a problem with that).I've got two USB 2.0 ports on the back of my computer (built into my motherboard - can't remember the exact model offhand but the processor is one of those 2800+ Athlon 64bit ones, if that?s relevant) and I've also recently upgraded my monitor to a dell FPW2005, so I've now got another couple (not working) on the side of that too. I even tried taking the USB 2.0 card from my old computer (that has 4 USB 2.0 sockets in it and plugs directly into the motherboard) - but this didn't work either
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Jan 4, 2009
I am working on a friends laptop, a Dell Inspiron 9200 running Windows XP Pro with SP3. I have it working well now except the USB ports do not work.The laptop was in pretty bad shape when I started. I remove Norton Antivirus (subscription expired 3 years ago), removed a few trojans and viruses using Malwarebytes and Combofix, and installed AVG Free. I also cleaned up the temp files, compacted the registry using NTRegOpt, and defragmented the drive.I have tried uninstalling the USB controllers and let Windows reinstall them, verified working status in Device manager, and disabled USB device power management. I also plugged in a USB mouse and verified the ports are supplying power.
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Sep 15, 2005
None of my USB ports are working. I believe that it was the cause of a thunderstorm. I already uninstalled all drivers and ports in the device manager and let windows reinstall them, and still none of my hardware is recognized, not even my mouse. All drivers seem to be installed correctly. Can my usb ports be fried? I dunno.
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Apr 11, 2005
I have a Dell 4600 running XP Home and all my USB ports have suddenly stopped working. When I go to the device manager and expand the Universal Serial Bus Controllers, each of the Intel(R) 8280 1EB VBB Universal Host Controller has a yellow exclamation mark beside them. When I check their status this is the message: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19). I was not in the registry prior to this, so I don't know how it got damaged
I tried this: Click Uninstall, and then click Scan for hardware changes to load a usable driver ? no effect.
I tried this: Restart the computer in Safe Mode, and then select Last Known Good Configuration,which rolls back to the most recent successful registry configuration ? didn't fix the problem. Microsoft says that as a last resort, you can edit the registry directly ? but I not sure where and what to edit in the registry. If anyone can tell me what keys to edit in the registry I would very appreciative. I will do anything to avoid reinstall windows from scratch. I unfortuately didn't have system restore going so I cannot use that.
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Jan 1, 2006
I have a Sony VGN-T1XP Vaio laptop with an Intel Pentium M Processor running XP Pro SP2. For some reason the two USB ports have stopped working and no USB devices are recognised. I have looked at the device manager under USB controllers and there are four USB controllers listed which are as follows: Intel 82801DB/DBM USB 2.0 enhanced host controller 24CDIntel 82801DB/DBM USB universal host controller 24C2Intel 82801DB/DBM USB universal host controller 24C4Intel 82801DB/DBM USB universal host controller 24C7 Underneath those are four USB root hubs.
I have previously used a USB card reader and external hard drive on both ports without any problems but now when I connect any device nothing at all happens.
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Apr 13, 2010
I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.
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Jan 24, 2008
My mouse suddenly stopped to work after I restarted my computer. I turned my computer off to clean the dust in it and then I replugged everything back. Everything seems to work perfectly. But after 5 seconds my mouse stopped moving and it's stuck. I tried to plug it in a different USB and it detect and it work for another 5 seconds then it stops. I tried everything I could. I am on Windows XP by the way.
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Jul 12, 2010
first my left click stop working so i figured it was a hardware problem, i switched the mouse settings so that i could use the right click instead however i'm still having problems where it won't click...i notice that this most happens in firefox so i figured the issue is not really hardware....
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Apr 9, 2010
when the pc is restarted the mouse does not work after multiple reboots it might start working or if you unplug it then plug it back in it will work.I have a fair idea what the problem
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Aug 13, 2005
My two computer and two ps/2 mouse all not working at all.This is very strange. I've never had problem on this.I have two ps/2 mouse and put in two computer. They are
suddenly not working at all. Ths is very very strange.
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Jul 5, 2006
A buddy of mine is having problems with his PC. He said when he turns it on it seems to boot up fine (lights on case work) but his screen, mouse and keyboard are not working. Now Im assuming that all those burning out at the same time is next to impossible. I think it might have to do with the PC itself. I have yet to try a different screen and such just to make sure. Also if infact trying another screen fails i obviously will not be able to look in his bios, which leaves me kinda stumped.
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Jun 3, 2008
I was recently uninstalling unwanted programs from my computer when i accidently uninstalled my nvidia driver for my graphics card. It told me to restart. Now when i get to the log in screen the mouse and keyboard won't work so i cant log into windows or do ANYTHING!!! I have tried plugging in a different mouse and keyboard, the lights on the keyboards flash to indicate they are connected, the mouse lights up, except they will not work!The keyboard works when i use BIOS and the USB thing is set to enabled. It seems my only option is to reinstall windows from the disc but i have valuable files on my hard drive.
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Mar 8, 2008
I am having issues with my keyboard and mouse(hence the title). My keyboard works fine while in the bios and while booting, but once the Windows Bar stops going from side to side and I start to see my desktop load, the screen is in 640x480 resolution or something (like safe mode) and I can't use my keyboard or my mouse, even though the lights on both are lit(so they have power). Earlier, I was having problems with my hal.dll (long story, but I ended replacing it from my MCE OEM CD in the recovery console((which I have in my MBR Boot menu)), and now I am here). I think that that might be the contributing issue here, but I have no clue what to do next. The same thing happens when I enter safe mode. I would just boot from my XP DVD and do a repair, but DELL gave me a DVD-ROM OEM disk with my XPS 600 even though the only drive I can boot from is my CD-RW DRIVE as far as I know. I have checked my boot order in my bios. I can boot from USB or Onboard or Removable Hard drives and Cd Drives.
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Jan 7, 2009
I just reinstalled XP on one of my computers because it had some problem. It is a dell E1505 laptop. Got windows loaded and started doing the drivers.I got to the chipset driver they suggested and after it was done installing, my mouse no longer worked and I had to use the touchpad. Looking at the Device Manager, it looks like some of my usb hubs are not active. I tried plugging the mouse into all the ports and nothing happened. It is just a dell standard mouse, so it shouldnt need any additional driver support.
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Jul 12, 2010
Every mouse Ive tried to get working on a system that I just installed XP on will not work. Note these mice are ps/2 but it isn't the port because I used a Ps/2 to USB converter and that didn't work either? Note Ive rebooted the system every time I tried a new mouse so it isn't the restart needed.
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Jan 26, 2005
I've just recently purchased a system within a week only to find that my wired optical mouse has stopped working correctly. It sporadically moves from place to place and at times is completely unresponsive. The weird thing is that every once in a while, the power on the mouse completely turns off (no light coming from it). I am certain the USB mouse works as it has been tested in another computer.
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Dec 12, 2008
so we just installed SP3 for XP. At first the boot was failing, made some hardware changes and all was good seemingly... now the keyboard and mouse no longer work, but they work when the computer just starts up. They just stop working shortly after. I plugged in a USB mouse and that works, so I was thinking it may be a problem with the PS/2 ports.
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Jul 28, 2005
I am having problems getting my USB optical Microsoft mouse to work on my new Toshiba Satalite A85 notebook.I plug it in to any of the usb ports and it wont work. I tried restarting too
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