Code 19 - USB Ports Not Working - Yellow Exclamation Mark
Apr 11, 2005
I have a Dell 4600 running XP Home and all my USB ports have suddenly stopped working. When I go to the device manager and expand the Universal Serial Bus Controllers, each of the Intel(R) 8280 1EB VBB Universal Host Controller has a yellow exclamation mark beside them. When I check their status this is the message: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19). I was not in the registry prior to this, so I don't know how it got damaged
I tried this: Click Uninstall, and then click Scan for hardware changes to load a usable driver ? no effect.
I tried this: Restart the computer in Safe Mode, and then select Last Known Good Configuration,which rolls back to the most recent successful registry configuration ? didn't fix the problem. Microsoft says that as a last resort, you can edit the registry directly ? but I not sure where and what to edit in the registry. If anyone can tell me what keys to edit in the registry I would very appreciative. I will do anything to avoid reinstall windows from scratch. I unfortuately didn't have system restore going so I cannot use that.
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Dec 4, 2006
I recently noticed that I have this little yellow triangle with an exclamation mark on it. It says that I have PSW.X-VIR Trojan.
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Jan 14, 2005
i am trying to delete the temp files in the windows/temp directory but they won't delete. It says a program is using them but even when i try and get rid of them in safe mode they won't delete, how can i get rid of them? Also when i try to run a panda online virus scan i click on the scan my computer icon and it does nothing but there is a little yellow exclamation mark on the bottom left of the window, is that why it isn't doing anything and if so, how can i fix it?
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Dec 9, 2009
I have two DVD drives connected to an XP desktop computer, however, they do not work. They appear in Device Manager under DVD/CD-ROM drives with a yellow shreik/exclamation mark preceding the listing The devices are also recognized in the BIOS setup. When I click on the device in Device Manager, I get the message"Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)". One of the devices previously worked correctly. In fact, I completed a clean install of XP using it. Just what does the error message mean Does it mean that the devices are faulty & need to be replaced
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Oct 20, 2009
i have a exclamation mark in 1394 net adapter.can anyone help me with this.i have tried everything, google for answer, uninstall the driver, restart computer did an action update, still pop up with a Exclamation Mark.tried to load every xp cd, motherboard cd but still cannot manage to update the driver,my os is windows xp professional SP 3..motherboard is ASUS m2n-e sli.
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Sep 14, 2007
Every Time that I reboot I get an icon in the system tray, the icon is of a red sphere containing a white exclamation mark. I have run both a virus scan and spyware scan using CA eTrust anitivirus and Windows Defender but with no result shown.
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May 30, 2008
his is my first post so excuse me if its in the wrong place.Device manager/other devicesAudio device on high defenition audio bus Ethernet network controller ?
Video controller These all have the yellow ? markMy mother board is a Gigabyte technology m61p-s3.I have been to the Gigabyte website but dont have a clue what to download.
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Oct 27, 2006
On some websites I get an error message which shows up in the status bar.it is an exclamation mark in a yellow triangle. When this happens, I can't access the website. I have tried several suggestions from Microsoft, but I just seem to trade one problem for another. This first showed up when I "upgraded" to SP2.
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Aug 12, 2008
I had to reformat my hard drive, under the device manager the Ethernet controller has a yellow question mark, now my DSL would not connect, also I thought should be network setting under that, didn't see any. I have windows xp sp2. under PC express controller port one I have the Broadcom NetXtreme BCM5750 Gigabit Ethernet Controller)
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Aug 29, 2005
I reformated the hdd on my notebook and reinstalled XP. I tried to play media player but it did not detect the sound card, it said:error id = 0x80040256 remedy id = 0x00000000 I went into device manager and in 'other devices' there was a yellow question mark and then all those devices (ethernet, multimedia, pci, sm bus control, serial bus control, video control) had yellow question marks next to them.
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Feb 18, 2006
I just did a complete reinstall of my win XP pro O.S. Computer is working fine. Only one minor problem, I have a yellow question mark in Device Manager under Other devices, Ethernet Controller. Under Network Adapters, I have my USB Cable Modem. Also, under start/control panel/network connections/local area connections - USB Cable Modem. In the past, when I did a complete reinstall of the O.S., I have installed the Broadcom 4401 Integrated NIC driver that came with my Dell resource CD. I would not have a yellow question mark. But then when I installed the USB Cable Modem, I would then disable the Broadcom, since I didnt need it anyway. At this stage I would not have any yellow question marks. This time, since I wasnt using the Broadcom, I did not install it and only installed the USB cable modem. But now I have the yellow question mark. Since the computer is working fine, do I just ignore this yellow question mark issue or is there another workaround. Dell Dimension model 2350.
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Nov 4, 2009
In Device Manager, RAID Controllers shows a yellow question mark. Not sure what a RAID Controller is.
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May 12, 2010
Running Windows XP on Emachines ET1161-07. Installed all drivers that I could find, since EMachines does not represent XP. Tried Realtek audio and HD audio, tried Intel, didn't work. Tried NVidia, as it has an NVidia motherboard. Spent too much time on this computer. Can anyone lend a hand? I know it's got something to do with Audio, as there's no audio device detected in Sounds, under Control Panel.Customer has to have computer today.
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Jul 19, 2005
Last week I was hit with a multitude of viruses. Since then I've followed
the KRC Anti-Spyware tutorial, I have ewido, spybot (tea timer running), Ad-Aware, etc. and cleaned everythign up, and my system is finally stable again. I even got Norton System works and that helped a lot too. I've been to Windows update and am completely up to date with installs.2 problems still: I still have no audio, and 5 of my USB ports are not working
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May 20, 2008
My keyboard won't type. I have to hold the letter down until my tower clicks twice then the letter types. I thought it was keyboard, got new one, still not working
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Mar 9, 2009
i have four usb ports all of them are not working
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Aug 12, 2008
I have a machine which has suddenly stopped responding to any mouse connected to the usb port. The ports appear to still be working as i can access a usb key etc from them. As soon as i plug a mouse in i get an error saying the device may not be installed properly. When checking in the control pannel all devices appear to be fine but the port the mouse is in shows as 'unknown device' it seems to have suddenly lost the ability to recognise when something is a mouse
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Apr 5, 2008
I'm running Windows XP Home Edition and right out of the blue my USB ports [all 4 of them] on my 'puter are not working. I first noticed it when I was trying to get info off one of my thumb drives. I inserted it and the thumb drives light comes on for about 2 or 3 seconds and then goes out and now when I try to print something, I get the USB error on my screen.
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May 16, 2010
i just reinstalled xp on my laptop and now it wont show up anything when i insert something intothe usb port. the light comes on on my usb stick. but thats all. i checked the usb controllers and the hubs and it says the device is working properally.
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Aug 5, 2010
I have lost access to all the USB ports on a PC. There was no apparent crash but I realised there was a problem when the USB Mouse stopped working. Everything else is working OK. I get an Error 39 (drivers corrupted or missing) and the 2 entries in Device Manager both have yellow marks against them. I only have "Standard Enhanced PCI to USB Host Controller" and "Standard OpenHCD USB Host Controller" entries below the entry for Universal Serial Bus Controllers - no Root Hubs are there and there are no Unknown Devices anywhere else.I was running XP Pro SP2 when the ports went, but have installed SP3 and Updated to see if that did anything - it didn't. I have tried the troubleshooting suggestions on Microsoft such as deinstalling and rebooting, updating, system restore and have done a repair installation using my original XP SP2 disc all with no result.
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Jan 18, 2006
My system crashed and i had to reinstall windows xp, now i have no audio devices and my USB ports are not working. How can i mix it?
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Feb 10, 2007
My CPU has been 100% for over a month. I first thought it was a virus so a scanned w/ every program out there and nothing would detect anything, HJT log was reviewed and nothing found so I went down the Registry Path and tried to repair with Registry Repair Tools to no avail. So I backed up all my files and did a complete OS re-install in CPU is still at 100%. And when this problem first started by USB ports stopped working.
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Jul 17, 2005
I have 4 usb ports, computer not communicating anything plugged into them
BUT the green light on my memory card reader is on. It was all working before
a recent thunder and lightning storm. How can I reset them to communicate
again? XP pro service pack 2
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Jan 4, 2009
Working on a Windows XP Home Edition Dell mini ATX with no serial mouse/keyboard - just USB. I ran Malware AntiMalwarebytes at owners home - no issues (apart from adware!) Keyboard/mouse work fine in set up - so have checked BIOS etc. Soon as load Windows - no response - hence Software issue rather than Hardware. Safe mode no use as mouse and keyboard don't work once windows loaded. Any gurus sorted this before? Have run a diagnostics through utility partition and Everything working okay - especially all USB elements.
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Aug 15, 2005
I recently purchased a USB DVD burner. All of a sudden, my USB ports are not
functioning properly. I have 3 ports on my laptop, and have tried all of them. Also, my mouse works, but only if it is plugged in when I start my computer. If it is unplugged, and then plugged back in, the computer can't find it. I have very little computer knowledge, so need step by step walkthroughs. I have tried the troubleshooter, and followed all the steps, and nothing has worked.
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Feb 26, 2010
the front two USB ports on my desktop are not working right. When I plug something into them, the system freezes and I have to turn the power off. This not happen to the two USB ports on the rear of the desktop.
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Apr 13, 2009
I am using windows xp sp2 professional.few days back my usb ports stopped working suddenly.They don't recognize any usb devices.Also there is nothing like usb controller or usb ehci in the device manager.I don't have anyway to know what has happened.The motherboard is intel 845 gvsr.If you have any links for updating the usb driver or the bios or any solution to this
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Jul 11, 2005
I've got a bit of a problem with my computer and was hoping some advice. Basically all the USB 2.0 ports on my computer have recently stopped working - I can still use them to charge my iPod, but not to communicate with it (I no longer get the little icon in the bottom right hand side of the screen when it's connected), and I can't use my printer because the computer insists it's off-line (I've tried two different cables so it can't be a problem with that).I've got two USB 2.0 ports on the back of my computer (built into my motherboard - can't remember the exact model offhand but the processor is one of those 2800+ Athlon 64bit ones, if that?s relevant) and I've also recently upgraded my monitor to a dell FPW2005, so I've now got another couple (not working) on the side of that too. I even tried taking the USB 2.0 card from my old computer (that has 4 USB 2.0 sockets in it and plugs directly into the motherboard) - but this didn't work either
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Jan 4, 2009
I am working on a friends laptop, a Dell Inspiron 9200 running Windows XP Pro with SP3. I have it working well now except the USB ports do not work.The laptop was in pretty bad shape when I started. I remove Norton Antivirus (subscription expired 3 years ago), removed a few trojans and viruses using Malwarebytes and Combofix, and installed AVG Free. I also cleaned up the temp files, compacted the registry using NTRegOpt, and defragmented the drive.I have tried uninstalling the USB controllers and let Windows reinstall them, verified working status in Device manager, and disabled USB device power management. I also plugged in a USB mouse and verified the ports are supplying power.
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Sep 15, 2005
None of my USB ports are working. I believe that it was the cause of a thunderstorm. I already uninstalled all drivers and ports in the device manager and let windows reinstall them, and still none of my hardware is recognized, not even my mouse. All drivers seem to be installed correctly. Can my usb ports be fried? I dunno.
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Jan 1, 2006
I have a Sony VGN-T1XP Vaio laptop with an Intel Pentium M Processor running XP Pro SP2. For some reason the two USB ports have stopped working and no USB devices are recognised. I have looked at the device manager under USB controllers and there are four USB controllers listed which are as follows: Intel 82801DB/DBM USB 2.0 enhanced host controller 24CDIntel 82801DB/DBM USB universal host controller 24C2Intel 82801DB/DBM USB universal host controller 24C4Intel 82801DB/DBM USB universal host controller 24C7 Underneath those are four USB root hubs.
I have previously used a USB card reader and external hard drive on both ports without any problems but now when I connect any device nothing at all happens.
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