USB Ports Are Not Working Properly - DVD Burner
Aug 15, 2005
I recently purchased a USB DVD burner. All of a sudden, my USB ports are not
functioning properly. I have 3 ports on my laptop, and have tried all of them. Also, my mouse works, but only if it is plugged in when I start my computer. If it is unplugged, and then plugged back in, the computer can't find it. I have very little computer knowledge, so need step by step walkthroughs. I have tried the troubleshooter, and followed all the steps, and nothing has worked.
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May 16, 2010
i just reinstalled xp on my laptop and now it wont show up anything when i insert something intothe usb port. the light comes on on my usb stick. but thats all. i checked the usb controllers and the hubs and it says the device is working properally.
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Jul 19, 2005
Last week I was hit with a multitude of viruses. Since then I've followed
the KRC Anti-Spyware tutorial, I have ewido, spybot (tea timer running), Ad-Aware, etc. and cleaned everythign up, and my system is finally stable again. I even got Norton System works and that helped a lot too. I've been to Windows update and am completely up to date with installs.2 problems still: I still have no audio, and 5 of my USB ports are not working
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Mar 9, 2009
i have four usb ports all of them are not working
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Aug 12, 2008
I have a machine which has suddenly stopped responding to any mouse connected to the usb port. The ports appear to still be working as i can access a usb key etc from them. As soon as i plug a mouse in i get an error saying the device may not be installed properly. When checking in the control pannel all devices appear to be fine but the port the mouse is in shows as 'unknown device' it seems to have suddenly lost the ability to recognise when something is a mouse
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Apr 5, 2008
I'm running Windows XP Home Edition and right out of the blue my USB ports [all 4 of them] on my 'puter are not working. I first noticed it when I was trying to get info off one of my thumb drives. I inserted it and the thumb drives light comes on for about 2 or 3 seconds and then goes out and now when I try to print something, I get the USB error on my screen.
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Aug 5, 2010
I have lost access to all the USB ports on a PC. There was no apparent crash but I realised there was a problem when the USB Mouse stopped working. Everything else is working OK. I get an Error 39 (drivers corrupted or missing) and the 2 entries in Device Manager both have yellow marks against them. I only have "Standard Enhanced PCI to USB Host Controller" and "Standard OpenHCD USB Host Controller" entries below the entry for Universal Serial Bus Controllers - no Root Hubs are there and there are no Unknown Devices anywhere else.I was running XP Pro SP2 when the ports went, but have installed SP3 and Updated to see if that did anything - it didn't. I have tried the troubleshooting suggestions on Microsoft such as deinstalling and rebooting, updating, system restore and have done a repair installation using my original XP SP2 disc all with no result.
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Jan 18, 2006
My system crashed and i had to reinstall windows xp, now i have no audio devices and my USB ports are not working. How can i mix it?
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Feb 10, 2007
My CPU has been 100% for over a month. I first thought it was a virus so a scanned w/ every program out there and nothing would detect anything, HJT log was reviewed and nothing found so I went down the Registry Path and tried to repair with Registry Repair Tools to no avail. So I backed up all my files and did a complete OS re-install in CPU is still at 100%. And when this problem first started by USB ports stopped working.
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Jul 17, 2005
I have 4 usb ports, computer not communicating anything plugged into them
BUT the green light on my memory card reader is on. It was all working before
a recent thunder and lightning storm. How can I reset them to communicate
again? XP pro service pack 2
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Jan 4, 2009
Working on a Windows XP Home Edition Dell mini ATX with no serial mouse/keyboard - just USB. I ran Malware AntiMalwarebytes at owners home - no issues (apart from adware!) Keyboard/mouse work fine in set up - so have checked BIOS etc. Soon as load Windows - no response - hence Software issue rather than Hardware. Safe mode no use as mouse and keyboard don't work once windows loaded. Any gurus sorted this before? Have run a diagnostics through utility partition and Everything working okay - especially all USB elements.
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Feb 26, 2010
the front two USB ports on my desktop are not working right. When I plug something into them, the system freezes and I have to turn the power off. This not happen to the two USB ports on the rear of the desktop.
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Apr 13, 2009
I am using windows xp sp2 professional.few days back my usb ports stopped working suddenly.They don't recognize any usb devices.Also there is nothing like usb controller or usb ehci in the device manager.I don't have anyway to know what has happened.The motherboard is intel 845 gvsr.If you have any links for updating the usb driver or the bios or any solution to this
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Jul 11, 2005
I've got a bit of a problem with my computer and was hoping some advice. Basically all the USB 2.0 ports on my computer have recently stopped working - I can still use them to charge my iPod, but not to communicate with it (I no longer get the little icon in the bottom right hand side of the screen when it's connected), and I can't use my printer because the computer insists it's off-line (I've tried two different cables so it can't be a problem with that).I've got two USB 2.0 ports on the back of my computer (built into my motherboard - can't remember the exact model offhand but the processor is one of those 2800+ Athlon 64bit ones, if that?s relevant) and I've also recently upgraded my monitor to a dell FPW2005, so I've now got another couple (not working) on the side of that too. I even tried taking the USB 2.0 card from my old computer (that has 4 USB 2.0 sockets in it and plugs directly into the motherboard) - but this didn't work either
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Jan 4, 2009
I am working on a friends laptop, a Dell Inspiron 9200 running Windows XP Pro with SP3. I have it working well now except the USB ports do not work.The laptop was in pretty bad shape when I started. I remove Norton Antivirus (subscription expired 3 years ago), removed a few trojans and viruses using Malwarebytes and Combofix, and installed AVG Free. I also cleaned up the temp files, compacted the registry using NTRegOpt, and defragmented the drive.I have tried uninstalling the USB controllers and let Windows reinstall them, verified working status in Device manager, and disabled USB device power management. I also plugged in a USB mouse and verified the ports are supplying power.
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Sep 15, 2005
None of my USB ports are working. I believe that it was the cause of a thunderstorm. I already uninstalled all drivers and ports in the device manager and let windows reinstall them, and still none of my hardware is recognized, not even my mouse. All drivers seem to be installed correctly. Can my usb ports be fried? I dunno.
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Apr 11, 2005
I have a Dell 4600 running XP Home and all my USB ports have suddenly stopped working. When I go to the device manager and expand the Universal Serial Bus Controllers, each of the Intel(R) 8280 1EB VBB Universal Host Controller has a yellow exclamation mark beside them. When I check their status this is the message: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19). I was not in the registry prior to this, so I don't know how it got damaged
I tried this: Click Uninstall, and then click Scan for hardware changes to load a usable driver ? no effect.
I tried this: Restart the computer in Safe Mode, and then select Last Known Good Configuration,which rolls back to the most recent successful registry configuration ? didn't fix the problem. Microsoft says that as a last resort, you can edit the registry directly ? but I not sure where and what to edit in the registry. If anyone can tell me what keys to edit in the registry I would very appreciative. I will do anything to avoid reinstall windows from scratch. I unfortuately didn't have system restore going so I cannot use that.
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Jan 1, 2006
I have a Sony VGN-T1XP Vaio laptop with an Intel Pentium M Processor running XP Pro SP2. For some reason the two USB ports have stopped working and no USB devices are recognised. I have looked at the device manager under USB controllers and there are four USB controllers listed which are as follows: Intel 82801DB/DBM USB 2.0 enhanced host controller 24CDIntel 82801DB/DBM USB universal host controller 24C2Intel 82801DB/DBM USB universal host controller 24C4Intel 82801DB/DBM USB universal host controller 24C7 Underneath those are four USB root hubs.
I have previously used a USB card reader and external hard drive on both ports without any problems but now when I connect any device nothing at all happens.
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Dec 4, 2004
After installing Service Pack 2, Explorer no longer sees my DVD burner nor my CD burner. I have tried going to an earlier system restore point but that has not worked. You can see the drives in Device Manager but there are yellow exclamation points beside each. I have tried un-installing and letting windows re-enstall and it does, but still have the same problem after it gets through. When I try un-installing service pack 2 I get messages saying if I un-install, a lot of my programs may not run correctly. I am running a Gateway 700 series 1.8 mhz pentium 4 processor, 512 mgs ram, with 80 gig harddrive, windows XP home. I have owned a computer since windows 3.1 and have tried all I know. Can someone please help me? I am just before formatting my hard drive and starting all over!Just for assurance I opened the computer case and checked to make sure the wires were properly seated to both drives and the mother board.
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Aug 26, 2005
My dvd burner all of a sudden is recognized only as a "rom". I canno burn neither CDs nor DVDs anymore
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Jun 26, 2008
After being away on holiday i return and ran SpyBot to see if my brother's downloading has put anything unwanted on my computer. It flagged up the usual things so they were removed. However it also started to pop up asking about allowing or denying changes to the registry.
I then started to get an error that meant double clicking on icons did nothing and a terminal error which was found in the microsoft debuger. I've no idea which one though as i ran the fix and thought nothing of it. It then prompted to run a malware sweep which took ages and flagged up 7 malicious files. I followed the instructions for removed and now suspect that this removed something from the registry that i now need.
The issue i now have is that nothing appears to work correctly. Firstly the taskbar disappeared, and while i've got that back the minimised windows sit on the top rather than being inside. Secondly MSOffice products like Excel and Word are showing errors about links and lastly i cannot access the web. I've tried the connection of the latter on another Pc and its all fine. I've looked through the msconfig and cannot see anything untoward.
My next steps are to try and run a 'hijack' log so see what is running by not sure what i'm doing with that and suspect it more what isn't running, eg its been deleted from the start up program.
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Jan 16, 2006
Hi, I'm using win xp, sp1. When I go to start>run and type in something like cmd to open the dos prompt I see the window come up but it goes away after a second. the same thing happens when i type in regedit. now if I type in cmd.exe or regedit.exe it will work.
Another problem I assume is in the same category is when I get to the dos prompt and try to ping a site it won't do anything just go back to the c: prompt. If i type in ipconfig or do an nslookup it will work tho.
what to do here or what else to try.
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Nov 26, 2007
I have downloaded eset nod32 antivirus, RestrictionRemoval Tool(RRT), Wndows Defender, PrevxCSI, Security Task Manager, and Task Killer just to ensure that my pc is not infected with some malware.My Nod 32 antivirus is out of date since i only used the trial version.The nod32, windows defender and prevxCSI have found that my pc is clean from any malware but one time, while i was surfing the net, i was trying to right click but there is no response as if some application is trying to block my right click.i tried to click the desktop and right click but still nothing happened.. i tried to open the restriction tool but a sound just keeps playing "the windows critical stop". i tried to open the task manager and the same sound plays. i tried the prevxcsi and still the same sound plays.. i try to open "my documents" only to find that my menu bar is missing and sometimes the "help" button is the only one there.
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Sep 15, 2005
I'm getting the sound for both channels only coming out of one speaker. Can anyone offer a solution to this?
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Mar 3, 2007
recently my computer has been doing some very strange things. occasionally i get a box popping up saying that something has been terminated unexpectedly and the computer will shutdown in 60 seconds, but this is quite rare.
the main problems are having unusual crashes and moments where the computer acts like the monitor cable has been unplugged and then plugged back in. also i am having internet connection issues much more frequently than before, and sometimes my computer just slows down to snail pace or the mouse hangs every few seconds for no apparent reason.
i have searched through my task manager processes and cannot find anything there out of the ordinary. i have tried to run Ad-aware and Spybot but the programs both crash when they try to update, the same thing also happens with AVG antivirus, the computer refuses to let these apps access the internet connection. I do have Sygate Personal Firewall installed and usually it would run at startup but now there is no longer the icon in the system tray, and when I try to boot it up from start menu it too refuses to load. however the process 'Smc.exe' which I understand is part of Sygate Personal Firewall is still running.
As for system specs, I have:
AMD Athlon 64 3200+
1 gig ram
Geforce 6600 GT AGP
Soundblaster Audigy 2
ASUS motherboard
Windows XP Professional SP1
PS- I did have an idea why the spyware/adware/AV programs won't update, since recently my Sygate Personal Firewall seemed to forget which programs were 'allowed' or 'blocked', and I haven't run any of these programs since then. Now that I cannot access SPF to tell it to allow these programs that could be the reason they won't update. I am still at a loss as to why SPF/AVG do not load up on startup as they used to however.
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May 13, 2007
i have been having trouble with my sound for a few weeks now and have been unable to find out how to solve my problem. whenever i get onto the internet the sound does not work. not on any sites, everytime i go onto Internet i can see the video perfectly, but am unable to hear the sound. however when i open up ituens and listen to music the sound works perfectly fine! it also works fine when i put in a cd or dvd or have any games running! does anyone know whats wrong?
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Jan 13, 2009
my intenet is weird when i go on the internet it works but when i go off of it to play cs or WoW or inything i go back on the internet and then it wont load to iny page the screen is white wont let me go to iny other page so inytime i want to go on the internet i have to restart then it does it again after i use it plz help me
recently got a internel harddrive installed by an tech guy and he went to the bios settings or something to make the drive work so i dont know
i tried searching for malware and spyware nothing found i tried reseting the internet it wont work either.
when i play cs the internet cuts out and makes it so it wont load and when i join a server it wont go there fast liek it used to and when i wanna play WoW i have to go on interet then go to launch wow or it will say no connection to internet when the little interet icon is on
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May 19, 2010
I'm having problems with my computer, ImgBurn, uTorrent, RealPlayer freeze when I try to use them and LiveMessenger doesn't open at all, for some reason FireFox started working after restarting the computer, which I had to do manually because nothing happens when I press the shutdown or restart buttons,
I've had Avira detect and remove 3 trojans and restarted but my programs still won't run properly.
I was downloading a pdf file through torrent but I have checked the file and it seems to be clean.
Could anyone help me ? should I post a Hijack this log? and if so, which part?
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Jul 1, 2010
Hello,system not working properly on xp,gets alter very frequently,while playing games,watching videos online
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Jul 17, 2010
When I turn on the computer, I get a screen with functions Esc, F2 and F11. I can not select any of these functions
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Feb 20, 2005
my cousins comp over at the shop is pretty screwy. Without my knowing he had Yahoo Mail installed on the computer, lazy mofo. But when I try and remove it.... nothing happens. The Add/Remove jus won't respond to it. So until then, I deleted the shortcut on the desktop.
Anyone got a solution?
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