Blue Screen Diagnostics
Jun 14, 2010
I am trying to figure out what has been causing a blue screen of D to come up, while playing games.I can usually see the error, and diagnose from that, but the blue screen is not staying up for long enough for me to read it.is there somewhere it would log to, that I can look over, and see what kind of error it is returning? I believe it is probably my harddrive, because almost everything else in the system is brand new, (besides my DVD/CD player/burner) which seems to be faulty too (unless it is just the hard drive).
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Jul 3, 2005
My Dell laptop is constantly blue screening. I have ran the dell supplied CD diagnostics and found nothing wrong with the Hardware. I have reformatted and reinstalled everything, I just cannot get it too stop the blue screens.
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Dec 14, 2005
I want to run the Dell Diagnostics from my ResourceCD that came with my computer. I suspect a problem with my video card and I am trying to check it out. I've been trying the following steps but it doesn't work.
This is exactly what it says in my Dell Handbook:
1. Insert the resource CD.
2. Shut down and restart the computer. When the Dell logo appears, press F12 immediately.
3. When the boot device list appears, highlight IDE CD-ROM Device and press Enter. This is as far as I can get. When I select the CD-ROM to boot from, nothing happens and Windows loads normally.
4. Select the IDE CD-ROM Device option from the CD boot menu...........
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Jan 4, 2009
Working on a Windows XP Home Edition Dell mini ATX with no serial mouse/keyboard - just USB. I ran Malware AntiMalwarebytes at owners home - no issues (apart from adware!) Keyboard/mouse work fine in set up - so have checked BIOS etc. Soon as load Windows - no response - hence Software issue rather than Hardware. Safe mode no use as mouse and keyboard don't work once windows loaded. Any gurus sorted this before? Have run a diagnostics through utility partition and Everything working okay - especially all USB elements.
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Jan 27, 2009
network diagnostics network adapter failed realtek rtl8139 family pci fast ethernet nic(failed)is this why i can't get on the internet.windows xp home.IE can not dispay page,firefox page error.system restore won't go back to the previos month when pc was ok.also internet options won't open.Tried to download IE8 on20th Jan,had problems since then.
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Jul 31, 2003
You can see what version of DirectX you have and test all types of DirectX based things like direct-draw and Direct3D by doing this: Click on the Start button Select Run Type dxdiag Hit OK.
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Jul 29, 2007
I am not sure where this came from there are 4 windows that have been opening and I don't recall downloading them! When I try to check thru properties, my computer or add/remove programs I am not recognizing them.
UDF Formatter
Diagnostic Traces
Drvm Pending O
I lost the fourth one when I closed the UDF Formatted
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Sep 29, 2010
I did a repair reinstall of XP which, not only failed but screwed up the computer badly.After spending many hours trying to fix it a couple of MS diagnostics told me their were some irreparable problems.At that point I decided to to a clean reinstall with a quick format in the hope of recovering some files. However, I got to the Product Key page and it told me "invalid key". So I did a complete format and again reinstalled XP to get the same result "invalid Key".I called MS and they generated a new key but I am getting the same result.
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Jan 22, 2005
I need some links to some sites that will provide information and also fixes for blue screen errors in Win NT/2000/XP. I will be using them on my website, which in turn will be used at my workplace. Thanks for any help that you can offer.
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Jul 20, 2010
I am receiving the following error at startup: "Disk boot failure, insert system disk and press enter" There are no CD's in the CD drive. However, I ran the System Diagnostics and when it got to the Disk section - it is not recognizing the disk - it said Warning...and to check the cables. I have done that, and everything seems to be connected correctly.
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Nov 30, 2007
My Dell Inspiron 2650 laptop on boot-up consistently gives a blue screen with ERROR (0X000000ED (0X81ACA988, 0XC0000006,0X00000000,0X00000000). I have read most of your fixes BUT in my case no matter what I do it ALWAYS boots to this screen. Trying to boot to Safe Mode results in a list of drivers prefixed by ?multi(0)disk(0)rdisk(0)partition(2)c:windowsdriver.sys etc The machine will not boot from Floppy or CD and I?ve tried every combination of boot sequence under the F12 menu. In the BIOS it will not allow me to change any relevant settings, only the ?system date?, ?system time? and ?quiet boot?.and I cannot select the dropdown menu items either. Booting under Normal Startup, I see the Windows Logo and all that, but then the blue screen appears. I?ve tried removing the hard disk to get it to boot to floppy, removing the battery (which is totally dead), memory module, etc. Only thing left I think is to sling it in the Caribbean Ocean and go drink a bottle of rum.
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Jan 25, 2008
so every time i boot the computer i get that good ol' blue screen of death right where windows should open to my desktop.. instead it says "welcome" with the light blue background.. the screen goes black and then comes back with the blue screen.. the message on the screen says:
stop: 0x0000007a (0xe16dac70, 0xc0000185, 0xbf985c66, 0x20e18860)
win32k.sys - address bf985c66 base at bf800000, datestamp 41107f7a
beginning dump of physical memory dumping physical memory to disk: and counts up to 100 then the computer restarts. i was able to get into safe mode to try a system restore but when the computer restarted it never finished the install (it actually gave me the confirmation that the restore was successful while i was doing a repair install later on) i have tried going through the windows install disc repair utility and doing a chkdsk /p and a chkdsk /r upon doing /r it froze at 53 percent and did not move (i left it for a good 4 hours the first time before restarting it.. and then over night the second time.. and both times it never passed 53 percent............
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Jan 19, 2007
My laptop has started to freeze at times,then the screen would blackout then appear with a black screen with a blue box inthe middle giving BOOT DEVICE OPTIONS Hard Disk Drive, CD-ROM/DVD, Floppy Disk Drive, LAN Boot it froze blacked out and now keeps going to this option page ,where as before if you turn off then on it rectified itself.
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Jul 17, 2005
when I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : windowssystem32configsystem."
You can attempt to repair this file by putting the winxp cd in etc...
Now when i turn on my computer there is just a black screen showing, with nothing at all on it.
Any ideas?
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Jan 18, 2008
I have a celeron/p4 machine with 256 RAM and 160 G Hard Disk. Well i installed a service pack 2 for xp. After installing my screen freezed so i restarted the pc and I got a blue screen. What can i do please?
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Jun 20, 2008
When i turn on,first Windows screen appears,then a blue screen blinks,then hp screen,then a blank page with cursor on the top left,then a screen with the message"we apologise for the inconvinience but Windows did not start successfully.there was a hardware or software problem.I tried to run it in Safe mode, Windows normally,last known configuration but no luck......Then someone suggested to Get into the Recovery Console by making a Recovery CD with ISO image but the machine is not responding to any of it.Is it with CD/DVD ROM drive or any major hardware problem???...I ran a self hard drive test and it seemed fine
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Oct 23, 2005
I was playing a game and I rebooted my computer. When i went to start it it went to the a blank blue screen before the account screen in the beginning of XP. I know i can restore to new but i will have lost so much information that it would take about 3 months to retain it all back. It says it can not find operating system. I need help in a serious way. all advice and solutions are requested.
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Nov 12, 2009
Encountered a Blue Screen of Death error. The error stated that I should run Chkdsk and then proceeds to restart and bring me to the Windows boot selection screen (safe mode, last known good configuration, normally). No matter which choice I pick, it always leads to the BSOD then restarts. Since this is getting me nowhere fast, I want to just format and reinstall windows. I do not have my recovery CDs, and when I enter the BIOS to change the boot sequence I cannot change it so the CD drive is above the hard drive in priority. The reason it gives me in the bios is that "All items on this menu cannot be modified in user mode. If any items require changes, please consult your system supervisor. Any ideas on how I can boot off the cd and reinstall windows from scratch?
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Oct 21, 2009
i'm having to boot into windows xp. on power up sytem goes through the windows xp splash screen (with progress bar) and then instead of login prompt it goes just into the blue screen with moveable mouse pointer arrow.
issue seems to be similar to:
http://forums.techguy.org/windows-nt...o-startup.html
http://forums.techguy.org/windows-nt...p-problem.html
but recommended solutions didn't help so far.
symptoms just before issue - was not able to run use some system features - utility to turn off the display, utility to bring up battery info - everything was working fine before this
what i've tried:
boot to Last Known Good Configuration - resulting in the same blue screen
boot to Safe Mode / Safe Mode with networking / Safe Mode with comman prompt - resulting in blank (black) screen with "Safe Mode" in the corners and moveable mouse test the hardware (hard drive / memory etc.) via build in PC Doctor - all seems to be working
i am able to use bootable XP CD from other machine to get into Recovery Console
i am able to boot to simple live XP using BartPE-XPE usb key and access the hard drive
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Oct 5, 2010
Toshiba Satellite running on windows XP
When I start the computer, it asks if for the choice of Safe Mode, w/ Networking, w/Command Prompt or Normally.
I've tried them all and if I try it normally, it won't get past the XP loading screen. It's loading and then it flashes a blue screen for a second and then restarts the computer again.
I tried pressing F8 at boot and selected 'Disable automatic restart on system failure' and this is what I get
STOP: 0x00000024 (0x00190203, 0x83306788, 0xC0000102, 0x00000000)
I even tried using this http://forums.techguy.org/6669592-post28.html to get to chkdsk At boot, F12, chose CD/DVD, but still nothing, I even tried disabling boot from +HDD, FDD and LAN from the bios setup menu to see if it works and this is what I got, it just keeps going on and on unless I enable boot from +HDD
Intel UNDI, PXE-2.0 (build 082)
Copyright (C) 1997-2000 Intel Corporation
For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.
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Jan 8, 2006
I Installed A New Programme Which Was Downloaded From Bit Torrent
Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.
Tried To Boot Using Safe Mode But No Joy.
Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.
What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.
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Oct 23, 2009
The start of my problem is that I was receiving an error 'cannot initialize lsass.exe service'.After repairing XP SP2, the following is displayed every time that I boot:SAFE Mode - black screen with 'safe mode' in bottom corners of screen Windows Mode - blue screen.The mouse is responding.There are no icons.There is no text (except for 'safe mode' as above)CTRL/ALT/DEL does not display task manager.CTRL/ESCAPE does not display anything.Clicking on various parts of thescreen has no effect.I have replaced Explorer.exe from c:i386
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Oct 18, 2006
My dads pc was fine then all of the sudden it just restarted.And it came up to the options:restart in safe mode estart in safemode with networking estart in safe mode with networking Last known working config Normal But when he tries any of them.. None of them work The windows loading screen will come up flash a blue screen super fast (cannot read it no matter how hard i try) then go back to boot option screen.
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Nov 18, 2006
I couldnt start up windows. It would hang at the windows loading screen and go no further. So I was told to try a repair-install. And thats where even more trouble has started. So I started to repair-install. During the Windows Install setup, it gets almost to the point of being completed, but gave me a blue screen error STOP message at around the "18 minutes left" mark. During "Registering components". It would do this every time at the same spot. So I searched a bit about how to solve the problem. One suggestion I found on the interwebs was to try it with only one stick of ram installed, I have four overall at 2gb. So I tried that, next time I boot up to the comp, it loads up the bios, and then goes to the black windows loading screen with the loading bar, then starts with a blue screen saying "Setup is being restarted" So I figure its restarting my windows installation since it never was completed, after that message, the screen goes black with a cursor, and stays that way forever. I immediately put all the ram back in, and no luck, same thing. I tested each individual ram stick, same thing, just goes black. So now, I can't even seem to re-install windows. Did my hard drive just crap out? Some hardware issue? Im already thinking about buying a new fresh hard drive, installing windows on there, and just moving all my files from the old hard drive over to the new one. Though that would be a pain, I really want to save my current drive! And all the data on it.
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Apr 7, 2006
I have seen a similar problem posted previously on this forum. But after reading it i think this is a different problem, so, here goes: I recently bought a new graphic card: Radeon all-in-wonder x1800xl. Installed it on a clean system (did a reformat before i installed). The problem occurs after usually 30-60 minutes of gaming (so far with oblivion, black & white 2). The game freezes for about 30 sec and then goes into blue-screen mode.
The message is as follows:
Kernel-Data-inpage-error stop error screen
then there are a lot of numbers etc.
I have sometimes noticed a slight change in fan noise prior to freeze (speeding up)
After reebot everything's back to normal.........
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Jan 15, 2007
When I turned my computer on this morning it starts up but when it gets to the boot screen it gives me a blue screen but my computer instantaniously restarts so i have no idea what it said. What should I do I'm using ERD Commander 2005 and that let me boot into my computer but its limited I've never used ERD Commander before I've tryed a few things but nothing has worked yet
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Jan 16, 2006
I also have a Blue Screen with the words Spyware Infection. Listed below is a copy of my HijackThis log. Can someone please help me with a fix?
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Feb 21, 2007
when I first start the computer, windows hangs between the black windows logo screen and the first blue screen that says "windows is starting". I have to hit the reset button, it goes to the dos screen with the safe mode, etc. choices. I choose "start using last known good configuration" and I'm good to go. If I turn the computer off during the day and turn it back on, It works fine. It only hangs on the first start of the day.
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Aug 21, 2008
What it did here was change the background and set the screensaver to the sysinternals bluescreen screensaver (which you may be seeing) while at the same time setting policies in the registry to disable the two aforementioned tabs in the Display properties window
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Apr 10, 2010
Recently we've been getting "Blue Screen Errors" on our Windows XP. The most common one is called "Blue Screen error caused by a device or driver." Since they mention a likely hardware or software problem, I suspect our computer screen or speakers might be to blame. A couple months ago, we hooked up a screen and speakers from different brands. I think the screen's brand name is Westinghouse and the model number is LCM-17v8, and I think the speakers brand name is The Digital Experience inc., Model number gem 2.0 USB.
We've also gotten other error messages along with this one, such as "Address a problem with your computer", also strongly suggesting a problem with hardware, and "Troubleshoot a problem with your audio software". Is it possible that the screen or speakers may be incompatible with the computer, resulting in these errors, or would it be something else?
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Aug 9, 2005
This moring when I turned on my laptop a '0x00000051 (0x00000001, 0xL1, 0L008, 0x00716000, 0x000001D6)' Registy Error appeared on a blue screen. It then continuously restarts, never making it to the logon screen.
I have tried to reboot in Safe Mode and 'Last Known Working' mode but the same blue screen appears. As I dont have a XP Home install disk (only boot disk supplied with laptop), I could not repair my registry so I have installed a parallel version of Windows XP Pro that came with another PC. I can access the hard disc so I will be able to back up most of my files BUT I cannot access the Documents and Settings of my user from the original OS because I selected 'Make this Folder Private' when I made the account. Does anyone know of a way to disable the 'Make This Folder Private' option on an account that is on a parallel version of XP?
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