System Help Support Option Wont Work & Safe Mode Wont Open?

Jan 15, 2009

i am having a couple of problems my help and support will not work say system service not running , i have some copy disks that you have to go to my computer and open the cd drive but all i get when i try to open it there is a key next to it saying safe mode and it will not open.

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Wont Open Normally - Give Option To Opern In Safe Mode

Dec 7, 2005

I am having a problem starting my windows xp. Each time I try I get a screen with blk print and white writing that tells me windows was unable to open normally and gives me options to open windows in safe mode, etc. I scanned with hijackthis and it seems I have a lot of questionable files

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System Restore Wont Work In Both Normal And Safe Mode?

Sep 24, 2009

I tried System Restore a week ago, but it didn't work. It ran but at the end I got the error message that it didn't complete and couldn't restore to the earlier point. It displayed the red "X." I deleted all of the restore points and set the amount of store to the maximum and set a new restore point. Still it didn't complete. I also ran Malwarebytes - it couldn't find any issues.I tried it in Safe Mode and it worked - it set the new point and renamed three files - two of them were Norton files, the third I didn't recognize. I set a new point and again it DID NOT COMPLETE - I got the same error message!

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Computer Won't Get Out Of Safe Mode / System Restore Wont Work?

Sep 15, 2007

I bought a new cpu awhile ago. When I moved my old cpu to my other desk and restarted it, it would only let me start in safe mode. It was working fine prior to this. I tried system restore to many differnt days, but nothing would work. I think I probably need to reinstall windows, but before I do, I was wondering if there is anything else I can try.

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HP Invent - Safe Mode Option Screen

Nov 3, 2008

it shows HP invent welcome screen, it shows safe mode option screen and then all black screen. Nothing after that Solution I tried already, please read it carefully before any reply1) Hard disk is working okay, I have tried hard disk with another PC and its working fine 2) I have tried to remove all hardware one by one that includes CD-ROM , DVD ROM , card reader, RAM memories, All PCI cards and floppy drive. But even after removal still showing same problem 3) Only thing which I havet tried is processor. Do you guys think I should try that one too. note : booting is from Hard drive and its booting okay in another computer

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Wireless Keyboard Wont Attach To System / Safe Mode Wont Open?

Jul 14, 2005

Windows XP Prof Service Pack 2 Microsoft Intelli Type Wireless Keyboard My problem is simply!!! When booting my computer the keyboard does not become active until windows has loaded. Hense I am unable to press F8 during the boot process and therefore cannot boot to safe mode. To make matters worse there is a F/Lock key on the keyboard which on starting is always inactive.

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Safe Mode Wont Work

Mar 3, 2007

my computer hasnt been able to go into safe mode the last two times some bad thing has happened to it. i can easily get into the menu where you have to select how you want to start up, but when i select safe mode, it just sends a wall of text down, and stops at "mup.sys" each time. from there i have to reboot to get it to do anything.now my main problem is that i disabled the graphics card i have installed in the pci and the motherboards default graphics card (i wanted to use the original one so i could transfer my graphics card to a different computer), so i cant really do much about getting into windows to change that, with out being able to run in safe mode.

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Keyboard Not Working And Don't Work In Safe Mode

May 3, 2007

In device manage it has exclamation by it i uninstalled but if i do add hardware its located w/ exclamation by itif i uninstall an restart its back with exclamation dont work in safe mode works be4 boot when i type in password its disabled on boot.

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Infinite Boot Loop, Even Safe Mode Won't Work

Aug 6, 2007

I was incredibly bored and I downloaded an old DOS VGA version of The Oregon Trail from the-underdogs. I used VDMsound to run it, and everything seemed to work alright until i got sick of the game and tried to quit. It locked up, i used ctrl-alt-del a few times, got impatient and stupidly switched off the computer just as i was being dumped back to windows. When i turned the computer back on, i was given the "safe mode" prompt, so i chose to start in safe mode. It then showed that list of system files(?) it was loading until it gets to "d347bus.sys" and asks if i want to press escape to skip loading it. Regardless of whether i press esc or not, it moves on to "SPTD.sys" and asks the same question. After i press escape (or not), i get a black screen, then the computer restarts again back to the safe mode prompt. If i try to "start windows normally" i get to the Windows XP loading screen, the progress bar moves a bit then the whole thing restarts again. Safe mode with command prompt, safe mode with networking, last known good configuration, none of these work, they all result in this maddening infinite loop.

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SP2 Only Boot Up In Safe Mode: Wont Work In Normal?

Jan 28, 2007

I have a machine running win xp home edition SP2 that will not load windows up unless I do it by way of safe mode. It goes to the black xp screen and hangs up there. I did a system restore to an earlier date in safe mode but when it resarted i got the same results. Is this a symtom of a bad CMOS battery? The system has been running good for 3 years and this just started today.

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Cannot Open Windows In Any Other Way Than Safe Mode

Sep 8, 2005

this morning I reinstalled my Zonealarm, and was asked to restart my pc for the changes to take effect.Upon restart, windows could not be opened, and I get the options 'safe mode' 'safe mode with networking' 'safe mode with command prompt' ' open with last good setting' and 'open windows normally'I cannot open windows in any other way than safe mode.System check takes around 10/20 minutes to run, and tells me:the /pagefile.sys entry contains a nonvalid link , and that a .dll file is cross linked. It then tells me it has fixed the link.After system check it usually takes me back to the 'safe or normal' option screen.This is really frustrating, I went into the registry in safe mode and changed the value of pagesystem on shutdown to (1) as I saw on another site, to no avail. I have tried a system restore from safe mode twice, same problem.

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My PC Works Only In Safe Mode - Syst. Restore Doesn't Work

Sep 29, 2007

Windows XP Home : My desktop boots only in safe mode and system restore fails. Last known good configuration doesn't work too. Normal boot falls in a restart loop. Can somebody help, please ? Problem created by malware (trojans,worms,etc).I use Avast antivirus.

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Stuck On Startup Infinite Loop - Safe Mode Do Not Work

Mar 9, 2010

My desktop is stuck on an infinite startup loop, I can see the standards Windows starting screen then there is a quick BSOD flash and the computer restarts and does the same thing - lucky I have a spare old laptop which will allow me to jump onto this site. Safe mode options do not work I tried the Windows recovery console - typing 'R' booting from the CD but then I get stuck at the console black screen not knowing what DOS commands I should be pushing. I tried goign the other way and choosing to install XP but then I get a message saying C: isn;t configured and will need to format to continue.

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Boot Up Error No Hd Recognized - Safe Mode Doesn't Work

Nov 23, 2006

pc wont boot. its a sata hard disk which is detected upon boot. however i dont even get the windows splash screen. in the bios - the hd doesnt show up. safe mode doesnt work neither does last known good settings. i put the xp disk in and attempted to do an (install followed by a repair ) rather than system console. nothing works because the xp disk claims no hard drive exists. is it cos its serial ata. im not exactly sure if its got raid setup etc although i do possibly remeber a viaraidtool popup that might have come up on the odd times ive been over and used my dads pc to educate him on eBay. :-) anybody got an idea. sorry i dont have specs.

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Startup Error Without Error Message Neither Option Let It Continue/Works Fine In Safe Mode?

Mar 25, 2007

When I'm trying to start up Windows XP Home Edition I receive an error box without an error message, I can just click YES or NO. Neither option let's me continue. When starting up in Safe Mode, everything works fine.

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System Start Normal Mode Even Set As Safe Mode

Oct 13, 2009

Went into msconfig and set up safe boot on restart.PC will not load in safe mode or in normal mode it just keeps looping back to the same screen.I have tried all the options on the screen.Is their anyway to get back to msconfig.I have the XP setup disk.

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System Freeze In Safe Mode And Normal Mode

Sep 29, 2008

Ran smitfraud and rebooted but my computer keeps freezing both in safe mode and normal. I tried last good configuration but the same thing happened. Either just a black screen with the mouse icon or frozen on the long list.

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Boot Failure: Black Screen. Last Known Configuration Safe Mode Wont Work?

Oct 9, 2009

Powers on to the normal blue screen. Black screen comes up that says We apologize for the inconvience...etc. etc. windows did not shut down normally and gives the option for last know good configeration, start windows normally, safe mode, etc. Tried them all and it just goes back to the normal blue screen and back to We apologize for the inconvience. F10 system recovery does the same thing.I would like to be able to fix this and not lose any of the information I have on my hard drive. I did a total back-up about 7 months ago (13 DVDs worth) and do have some backup through Norton 360

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Printer - Windows Cannot Open Help And Support Because System Service Not Running

Jul 20, 2009

My printer won't work and when I try to diagnose the situation I get message that says, "Windows cannot open Help and Supprt because a system service is not running. To fix this problem, start the service named 'Help and Support'". How do I do this?

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Sony Vaio Wont Boot And Continues To Restart (doesnt Even Work On Safe Mode)

Mar 27, 2008

A family members sony vaio will not boot up, the computer doesnt load windows XP (The windows XP loading screen appears but will then goes blank and reboots automatically.) When the computer first turns on a blank screen appears with text saying "we're sorry for the inconvienice, etc..." then has a 30 second timer for which option i would like to choose.These are my options below (which none work).
It doesnt work on Safe Mode, Safe Mode (Networking), Safe Mode (Command Prompt) or even the "last known to work configurations". Im totally lost on what i can do from here. I need assistence people!!

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System Audio Wont Work / Getting No Sound In Any Option?

Nov 8, 2007

Got no sound. Nothing. Tried installing new drivers etc etc etc. Still nothing. Please help! Guessing other things need fixing/cleaned as well.

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Autorun.inf Option Wont Work In New Operating System?

Aug 18, 2005

Running XP Media Center Edition, Version 2002, SP 2 I created several CD on our old computer running Win 98SE using autorun.inf file to automatically open an *.html page containing an index of the contains of the CD(s). The autorun.inf on those CDs don't work on any of our XP computers. The CDs are recognized easily by these computers running XP but won't open the autorun.inf files.

Nowww do note autorun CDs that come with programs, that we buy, run with no trouble which means the autorun option is definitely on. I have even copied the autorun.inf files from program/purchased CDs and changed the file to open name to the *.html file on the CDs and still they won't work. Again do note these CDs with autorun.inf that I created easily run on all our Win98 computers.

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Computer Wont Boot Except In Safe Mode & Installer Wont Work?

Feb 22, 2008

I have a computer that will not boot up except for in safe mode, probably due to a virus. When I attempt to install the latest Ad-Aware, I get the following message:"Windows Installer: The system administrator has set policies to prevent this installation" I am currently logged in as administrator

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Search Option Opens Up By Default Instead Of The Open Option

Aug 10, 2006

I use Windows XP SP2. Recently noticed that when I left-click on any of the icons of the Hard-disk drives and/or Devices with Removable Storage within 'My Computer', the 'Search' Option opens up by default instead of the 'Open' option, like in other folders. Likewise, when I right-click on the said icons, the 'Search' option is topmost & the 'Open' option has been relegated to second position. I would like the Search option to come first. Can't remember whether this was so from before or changed recently.
I have used Norton Partition Magic 8 recently to resize my partitions.

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Can't Run Safe Mode Or System Restore

Oct 6, 2010

have a new virus in my computer that deleted one of my files in WINDOWSsystem32 folder, and now when I run my pc, I get an error saying that a file is missing from WINDOWSsystem32 , I want to run system recovery but it won't let me. I tried pressing almost all the F#, so I decided to run safe mode and do a system recovery from inside my windows xp, but my safe mode doesn't work ether. For safe mode I tried F8, and F5

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Can't Go To Safe Mode - Cant Use System Tools

Sep 23, 2005

My computer has been freezing up a lot. I tried to use different system tools like msconfig, scandisk,and ect. to try to find and fix the problem, but my computer can't find those tools. I know I had them because they came pre-installed in Windows XP. Lastly I tried to start my computer in safe mode, but when it get to the safe mode drivers loading screen my computer freezes up.

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System Automatically Goes In Safe Mode

May 28, 2005

I have the spy bot on my other computer not this one and it is not networked at home. the problem is I can get the windows xp first page to come up but then it goes to safe mode safe mode network last working page and start windows automatically I have tried all and to no avail. the blue screen flashes for a nanosecond so I can't get to the restore part. Do you think my computer has crashed?

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System Won't Start Unless In Safe Mode ?

Nov 10, 2005

A guy in the office was transferring images from his digital camera to his PC when the screen froze. He now can't start up his OS unless in safe mode. I've tried "last known good configuration", used an old restore point, checked for clashes in Device Manager, done a diagnostic startup using msconfig and still no joy. The machine is out of warranty and we can't find the recovery disks anywhere. Also, because the software was preinstalled there's no original disc to do an XP repair job on it. What more can I try?

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Not Able To Run System Restore Safe Mode

Apr 21, 2005

I am not able to run system restore neither in the normal mode nor in the safe mode? After selecting system restore nothing happens

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System Restore In Safe Mode

Jul 22, 2006

Computer having a boot problem. Computer turns on and the screen shows up showing XP loading then the screen just goes black not blue no error messages. I can boot it in safe mode and wanted to do a system restore but evidently system restore is turned off in safe mode so I cannot do that. I tried to boot several times in normal mode and I would get the XP is loading screen followed by a black screen with nothing on it.

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System Won't Start - Safe Mode

Jun 22, 2006

One of my kids ran my laptop until it died and now when i try to start it up it goes to the Window XP screen with the progress bar going side to side and stops there. I can start the computer under safe mode which i'm doing now but when i try to restart it does the same thing and i need to start under safemode again.

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