Office SP3 Installation Hangs Up / Update Icon Pops Up
Sep 20, 2005
Windows update shield informs me I need to install Office XP SP3. I click on it, but the installation hangs up halfway through asking me to insert the Office XP CD - which I don't have.
Went to Microsoft download page and clicked on full file version (SINCE I don't have the CD), but still get the request to insert the CD halfway through the installation. Since I can't complete the download, the update icon pops up every time I log on. Any suggestions?
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Aug 28, 2006
Windows Update keeps trying to update Office 2003.I have a trial version of Office 2003 that came with my computer.I do not want it at this time, but I may want it at some point in the future.I don't know if it can be hidden from the Windows update but if not, I am not sure how to fully get rid of it.
It has never been "installed."Windows update fails every time, of course, because it isn't now nor has it ever been installed.The biggest problem is that it keeps trying to apply the same updates over and over and over. It slows down the shutdown as it repeats the attempt(s) 3 times before each shutdown and also it keeps downloading the same and or other Windows Updates for Office 2003
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Jul 4, 2006
I started up the computer, watched the BIOS detect the RAM, hard drive, etc, and then was greeted by a blank screen instead of the Windows boot screen. It proceeded though, and after a few seconds flashed to another black screen, this time displaying the cursor. I'm guessing this is the logon screen, but nothing displays but the cursor. (Note that the video card and monitor are both fine...I tried swapping them out just in case.)
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Oct 21, 2007
I keep getting a pop up, bottom right asking me to click on a Java Update, and I will get Open Office Free.
Should I? I am a bit nervous when I get such pop-ups, as to know what to do.
And I dont really want nor NEED 'Open Office Free'. What is it? I already have microsoft office which is more than sufficient.
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May 9, 2007
When I have Automatic Updates enabled, svchost uses 100% of the CPU. I disabled svchost and am able to use the computer.
With svchost disabled, I can not use Automatic Update. With it enabled, the computer freezes.
Is there a place to update Microsoft Office without having scvhost enabled?
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Sep 8, 2007
So earlier I was installing a update for my MS Office and one of them was Office XP Service Pack 3 and during the installation, my computer crashed so I had to reboot and when I logged back into Windows, the updates came up again. I installed them fine and then afterwards when I tried starting up Microsoft Word, it gave me an error and says ''Error 2771. An internal error has occurred. RemoveOPSExtensionFeature) Contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see C:ProgramFilesMicrosoftOfficeOffice101033PSS10R.CHM.'' I have tried re-installing, uninstalling and I keep on getting the same error.
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Oct 4, 2005
when i try to update and download Office XP Service Pack 3, a screen pops up saying that the feature i wana use is on the Microsoft Office Standard CD rom...but i don't have the CD, the Office was preinstalled...now i can't finish the update because it will abort after there's no correct CD rom in the drive.
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Apr 21, 2009
I am using a Dell, Windows XP Professional laptop computer. It has a non- wireless connection to the internet via my LAN.Last week, the yellow update "shield" icon appeared in my systray and I updated Windows - the update was completed. Since then, the update shield icon has appeared in my systray four times. I installed the update each time, but it seems to have been the same update each time ("KB 967715"). If it is the same update each time, which it seems to be, why would the update "shield" appear in my systray four times within a week and a half to install the same update
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Oct 10, 2006
I've been trying to update from xp sp1 to xp sp2.it hangs up during instal with an error that tells me thatc:WINDOWSAppPatchdrv.main.sdbis still running.Has anyone seen this before and if so how do I get past this error.Also, I am wondering how much do I really need this update or am I fine without it.I am told by Microsoft that my version of xp is now out of date.Should I be worried? Other than this everything is fine on this machine.
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Sep 10, 2005
i have a Dell PowerEdge 800 it has to sata 37 gig hd on it when i install winxp pro on it says it cant find them i also raid 0 them
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Jul 24, 2005
when you boot up, if there is a cd in the cd-rom drive, it seems to 'hang' during windows startup for about 30-60 seconds. During that time it doesn't seem to be accessing the drive. After the 30-60 second delay, it boots up fine. Point me in the direction I need to go.
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Dec 27, 2004
I am running Windows XP Home Edition, Service Pack 1. When I go to Windows Update, the page just hangs.
My ADSL Internet Connection is really slow.
I have also run Spybot Search and Destroy.
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Apr 30, 2006
A new 250 gig seagate SATA 7200.8 hard drive and a win xp home upgrade edition. enabled SATA in BIOS, connected SATA cable to SATA1 on mobo, BIOS didn't recognize the drive, connected to SATA2 and BIOS did recognize drive so I tried to partition and format using Seagate's DiscWizard from floppy. Things seemed to go fine until I got a message that format wasn't completed because of some error.I went ahead and tried to install from xp cd, loaded SATA drivers from floppy, cd started loading but then hangs up at "setup is starting windows"I've never used SATA before.
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Oct 27, 2008
I installed a clean win xp professional OS on a new rig (quad processor), no issues. Then I did a Acronis recovery from a uniprocessor pc, and installed the correct mobo drivers. Still no issues. The I did a restart and a repair install to load the mobo sata and AHCI drivers. The pc restarts, but everytime I open a program from windows, for example Windows Explorer, or Software from the configuration screen, or Network Connections, I get a window with "Windows Installer", waiting for something to load. The version of windows on my old pc is sp3, after the repair install (I used a win xp slipstreamed with sp2), I see sp2 on my info screen of computer properties.
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Jul 21, 2007
My updates are set on notify and this update has downloaded but never installs and goes away. I have tried installing it many times but the yellow shield continues to pop back up saying it is there to be installed.
This is on a fully up to date XP SP2 OS system, with Avast and is Spyware clean as well, on an older generic clone 600mhz AMD K6-III with 384MB Ram and plenty of hard disk space. Although it is a little slow and methodical it has never caused me any problems
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May 27, 2007
This morning it tells me it has recovered from a serious error, but after about 5 minutes of seemingly normal usage, it briefly flashed some kind of blue screen error (no way in hell I could read it)Now it is constantly asking for a chkdsk, I let it run and all appears OK... but when I get to the login screen the display starts to look weird like there are lines running through it, and it promptly flashes the same blue screeen and starts all over again.
I have been able to briefly get into safe mode, tried a system restore but when I went to reboot the processes started all over again. PLEASE NOTE that getting into safe mode takes some patience.... it hangs FOREVER when loading the agpCPQ.sys driver, and sometimes just goes ahead and reboots on it's own.. TWICE so far today I have managed to get into safe mode, but only for a few minutes before it reboots and starts over.
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Aug 4, 2007
I'm trying to install the Microsoft Update Icon onto my start menu but It doesn't seem to work. I got muweb.dll and the other data one, but I can't run them as an app.
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Mar 17, 2005
I have this computer with Windows XP Service Pack 1.I am installing the patches and everytime the installation fails.Any procedure to follow in order to SUCCESSFULLY install the patches.
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Aug 1, 2007
I have a peculiar problem. I can download windows updates, But the installation fails. I did everything what i could do. But no success. I am using IE 7 with Norton internet security suite 2007 (Automatic windows update option enabled in it).
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Jul 12, 2008
I received an update message icon from microsoft. The updates included security for Windows 2000, which is my OS system, and Malicious Removal Tools. Before the installation of these updates, the wired Internet connection in my computer was OK. However, after I installed these updates, my wired Internet connection failed. I tried to restart my computer, updated driver for my network card 3 COM 3C920B-EMB, but I could not re-establish the Internet connection. the wireless Internet connection at my sister's computer was OK, the wired Internet connection at my friend's computer was also OK
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Sep 10, 2008
Computer runs on Windows XP Home SP2. Since the last two or three monthly Window updates, that yellow shield icon - the Windows Update icon - no longer shows up in the system tray. I tried to locate it under "previous elements" (I'm translating from German since my computer language is in German), but it's not there. I only know when Window updates have been downloaded when I want to shut down the computer and I have the option to either first install the updates, after which the computer will shut down automatically, or shut down the computer without installing the updates.
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Aug 29, 2007
Just recently, Windows Defender has been displaying an Exclamation Point over it's icon in the system tray. I looked into it and it seems that it wants new definition files.I tried updating the definitions but for some reason it just acts like its trying to update but never does.I'm thinking this may have some thing to do with Windows Genuine Disadvantage.
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Oct 13, 2006
While trying to download and install the updates during the last Microsoft "Patch Tuesday" my PC locked up on the very last one KB922770. FIle name: NDP20-KB922770-X86.exe. A security update for .NET Framework 2.0. I waited patiently and still it did not install after 25 minutes. So, I had to shut down using the power button, rebooted and downloaded the file manually and tried installing it.
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Aug 21, 2006
hope someone can help me! I have windows XP and a while ago IE stopped being able to download, i have resolved that by reinstalling IE, however about the same time my windows update installations were failing and i thought it was because of my download problem in IE however now IE is fixed but i still cannot install windows updates.Before anyone tells me to go into tools, options, security blah blah, i have done that already but it has not resolved the problem. The error message i get is just a box that says updates were unable to be successfully installed then a list of the updates it was unable to install, but no reason for the error or number is given.
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Oct 17, 2009
I decided to get rid of my "Symantec Antivirus" program, but I couldn't find a way to uninstall it, so I deleted the program folder (with included files) and the related shortcuts and left it up to my registry cleaners to get the rest. However, whenever I right-click on an icon or the desktop, it gives me a couple of Systemac Antivirus installation windows that I have to cancel out of before I get my right-click menu. My registry cleaners, anti-spyware, and anti-virus programs can't find anything. Searching for "Symantec" provides no results. How do I fix this?
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Apr 6, 2006
I get the error message "Installation failure. Error code 0x643" when trying to install updates for the Malware removal tool. I have automatic updates on my computer also Windows genuine advantage validation.
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Jun 8, 2008
Basically today I bought a 250gb hitachi sata HDD, dvd drive and computer case, got home, assembled the lot. worked fine. Got my Win XP SP2 installation cd and stuck it in the drive... and started to boot it up... it read the disk just fine, but for some reason every damn time it gets to (Mylex EXR2000, 3000/AR160, 170, 352 Raid Controllers) at the bottom of the screen it just stays there and never progresses.
It's causing me so much hassle. I went into the BIOS, turned off all RAID related options since he doesn't even have a RAID. Then that did nothing, figured I would get rid of the SATA drive for now incase that was the issue, put back in the old IDE 20GB drive... same thing happened. Got another Win XP installation disc that i've used loads of times with no problems... but that one came with it's own error.... a missing file apparently? Anyways the PC is sat downstairs with the old 20GB IDE drive in it and the CD drive and not much else really. All raid options in the BIOS are disabled and my mind is falling to pieces.
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Jul 16, 2005
For several weeks now I haven't been able to download/update Windows updates. I have been working with Microsoft Tech Support (via the telephone)for several days now and we haven't been able to correct the problem(s). My question is... can I use the Windows Installation disk to "fix" any problems my machine is having with the downloads/updates? Is there a "fix" option on the Windows disk and am I at risk in using it? I don't want to lose anything on my desktop because it is the way I want it at this time.
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Dec 23, 2007
at first my PC was making funny effects. The screen goes blank and no screen comes out after XP finishes booting up. Frequent reboots were needed to get into XP. Didn't care at this stage as i was able to still do my work.
After few weeks, the PC goes mad with BAD POOLER CALL errors and restarts and i could not get my way into XP same goes for Safe Mode. So i decided to repair my XP...
It all goes fine, when installation goes halfway at "Copying files..." screen goes black, DVDROM goes disco in the LEDs and the PC restarts by itself. This happens endlessly.
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Sep 18, 2009
had virus on system, I tried running as many anti-virus, malware, spyware, trojan programs in Safe Mode to no avail. I came to the conclusion that I should do a fresh XP install (SP2). Everything was fine after re-formatting and installing until I got to the "Installing Network" segment with "32 minutes approx remaining". The first time I waited well over 40 minutes and nothing happened. I restarted and started over with a re-format and the same thing happened.
I've tried everything I can think of:disconnecting the ethernet, removing all my expansion cards, making sure all of the on-board devices were enabled in the BIOS.
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Aug 28, 2007
I was wondering how to fix this problem, the icon for internet explorer in the start menu shows up as an unknown file icon. The icon on the desktop for IE shows fine but when i try to click on it, it creates a shortcut for internet explorer. if click on IE from the start menu, it opens IE with no problems.
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