External HD Won't Recognize - Corrupted Usb Drivers?

Apr 10, 2010

Earlier I formatted a PC with windows XP on it, the minute I plugged it up, a notification came up and said "This device can perform faster on a high speed 2.0 USB port". It says that when I plug them up into any USB port on the computer itself. The thing is, it will pretty much hang the system until I disconnect the external HD. It won't freeze 100%. It's responsive but no applications will open while it's trying to recognize the external.

It sounds to me like a USB driver problem or something because I'd assume it'd still recognize the drive even if it wasn't performing in a high speed 2.0 USB port... Any way to reinstall USB drivers? Never done that before. I have to use Hiren's Boot CD if I want to transfer files, simply because Windows XP won't recognize it and keeps popping up the notification.

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About 6 months ago I installed a 500-Gig Maxtor External HD I use as a "back-up" source.When I first installed it, it worked fine. Then I had a system crash and had to re-install WindowsXP Pro. Now this external drive is not recognized. A drive icon is also not displayed in My Computer. In System Hwde Devices, there is a yellow exclamation mark next to the (Maxtor 500-Gig) USB Mas Storage Device. I have made several attempts to uninstall this drive and re-install it but the same identical message appears each time: Mass Storage Device Not Recognized. I'm also getting a Code 39 error code informing me that the drivers for this device are either missing or corrupted. Some time ago I was told that I would have to uninstall and re-install Windows XP Pro if I wanted to correct this issue. Is this true?

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