I wanted to change some settings for remote assistance and all I get is what is in the first attached thumbnail. I think windowsXP is supposed to have what is in the second attached thumbnail. Any idea why mine does not show all this?
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When I open remote assistance I recieve a message saying that my current settings prevent me from sending an invitation. What do I need to change to make this work?
View 2 Replies View RelatedMy question concerns Remote Assistance (RA) vs. Remote Desktop (RD) to XP Pro desktops. Providing tech support, I am trying to see if anyone knows how to setup RD session I initiate to a Windows XP Pro OS to "share" sessions with the end user, other than via RA.
View 3 Replies View RelatedWhen my Mom proffers an invitation for remote assisance using MSN Messenger 7.0 she recieves the following: "Remote Assistance cannot connect because <user> denied the request for help". I've looked at some of the other, similar, threads posted on connectivity issues with 7.0 in these forums, but nothing seems to help. We can send and recieve each others video and audio. Also, the games work. I've tried to do this with a couple of other freinds with the same result. Before we were forced into the 7.0 upgrade there were no problems.
I've checked my settings to allow RA, reinstalled 7.0, tried using Windows Messenger, and have tried doing this with my firewall (ZoneAlarm) disabled.
where do you go on Home XP for REmote Assistance ? I looked all over can't find it. My brother wants to help me he has 7
View 1 Replies View RelatedTying to access each others computer using Remote Assistance through window messenger .When I invited her, she was able to accept and see my computer. We would log out and then she would invite me I would accept but I was unable to log into her computer. It would not connect. We turned off the firewall that did not work. Turned off the virus protection that didn't work. Check for file sharing in the firewall all was checked. she can connect to me. But I can't to her. Is there something else I need her to look for that is stopping me from connecting.
View 7 Replies View RelatedWhat is remote assistance? is it safe to use? My friend wants to try it, but don't know how. anybody here can help me?
View 7 Replies View RelatedDoes anybody know how to set up remote assistance to another computer and don't have to ask everytime we need to use it. I'm trying to work remotly to fix my aunt's PC but she is having a hard time setting this up.
View 1 Replies View RelatedI am trying to conned to a novice computer. Both of us are using Win XP Home. I am on Road Runner cable and the novice is on Comcast. He does not have a firewall other than the built-in one and we have tried it with this disabled. He does NOT have a router or wireless system. He only has the cable modem going to his computer. I am behind a router and have windows firewall disabled. From what I have read it should make no difference that I, as the one responding to the email invitation, am behind a router.What are the possible causes and solutions for this common error about "host name not resolved" when the inviter (novice) is NOT behind a router?
View 7 Replies View RelatedProblem with remote desktop connection from one PC at one country to another PC at another country. I cannot make remote assistance work either. I asked remote assistance from a friend who is abroad. Both of us have Win XP Pro.
View 5 Replies View RelatedWhen I click om remote assistance it shuts down just the program not the computer,also when someone send me an invitation I accept and it seems like its going into it but shuts down.And about remote desktop I go into system then remote but theres no options for remote dektop just remote assistance what should I do
View 1 Replies View RelatedIs there anyway I can dial into a friends computer from mine? We both have Windows XP and she is having a simple computer error that I KNOW I can fix if I had access to her computer. She lives too far away for me to go to her computer, and I do not want her to be ripped off by calling a repair shop. But she cannot grasp the steps I am giving her to fix it.
View 11 Replies View RelatedI was trying to connect to another computer using remote assistance. I have XP prof. and the other computer has XP home. We were getting a message about not being able to resolve host name. After disabling firewalls and setting up port triggering for 3389 we cannot get past trying to connect. It just hangs there and goes nowhere. The other computer has XP home and is asking for assistance from a XP prof compter behind a router but has port triggering enabled for port 3389 even though it not needed.
View 2 Replies View Relatedwhen i accept an invitation it says connecting then i get a message "Remote Assistance connection could not be established because the remote host name
could not be resolved. Please try again." how do i resolve this
while i was type 'msra' in run inorder to start remote assistance after turn off Firewall and enable Remote Assistance.Then shows an error mesage "Windows cannot find msra.Make sure you typed the name correctly,and then try again......"
View 4 Replies View RelatedA while back I needed remote assistance from a tech person He fixed my problem but what I need to know is can he still get on my PC(WXP Home) whenever it suits him.How can I tell if he vists ?He setup my web page remotely as well and I saw he updated a part yesterday I am very concerned regarding my other private stuff , emails, etc
View 2 Replies View RelatedI am new at trying to use Remote Assistance. When I try to send an invitation to start a RA session, I get a dialogue box that says "A program could not start. Please try again". Anybody got any idea what program it is talking about?When I go into the "Advanced System Information" and then choose "View the
error log", it tells me that the WmiAdapter "Open of service failed".In the Control Panel,Administrative Tools, Services page the services Windows Management Instrumentation is set to Auto, and the WMI Performance Adapter is set to Manual.
My computer is networked to my boyfriends computer at home. He's the administrator and im guessing can browse my computer remotely. Though it appears that i cant connect to his computer to retrieve some of the files that are mine on his computer. See he saved some stuff on his, i have a laptop he has a desktop.
View 2 Replies View RelatedI have an issue where if any user sends an invitation via Outlook to the administrator for Remote Assistance and the Administrator opens the attachment in the received message to Remotely Assist I get the following error message displayed: Logon Message "You do not have access to logon to this session" If I remotely connect using RDP to the same desktop it works fine.I have enabled Remote Assistance, been through various GPO settings and nothing seems to fix this issue.
View 6 Replies View RelatedI have 2 machines behind a Netgear router. The XP Home one can ask for remote assistance. The XP Pro one cannot. When the invite a friend to offer remote assistance link is clicked, the message "A program could not start. Please try again" appears. It comes up with the exclamation sound and the message box claims to be from Internet Explorer.I found a file called constants.js on the machine that had that message text in it...in two places. One of them is NO CHANNEL,and the other is NO Recession I edited the constants.js file and it changed the "A program could not start. Please try again" message so that I could tell that the NO CHANNEL message is being sent to me.
View 2 Replies View RelatedI have moved a long distance away and am trying to get remote assistance working. I have xp prof. and he has xp home. We are trying to connect through windows messenger. We both wm 5.1. We both have windows firewall on but allow exceptions. Windows messenger is checked in exceptions. We both are on Verizon DSL I have a linksys router and he has Verizon modem/router combo. We both get a messge that states that "cannot resolve host name" I cannot find anything about the message in microsofts knowlege base.
View 3 Replies View RelatedI am a tech in a service department for a company. We have used Remote Assistance successfully to assist our customers to fix problems from our desks We've found it somewhat problamatic trying to navigate our customers through the request assistance dialog so we can see what they see or take control so we can do something much faster than it would take for them to do by instruction.Is there a way to initiate Remote Assistance w/o the customer having to request or invite you?
View 1 Replies View RelatedHello is there a way i can change the port of the remotedesktop connection?
View 6 Replies View RelatedYou can use the Remote Desktop feature in Windows XP Professional to connect to your computer from another, remote computer. WARNING: The Remote Assistance feature in Windows XP may not work properly if you change the listening port.the Edit menu, click Modify, click Decimal, type the new port number, and then click OK. Quit Registry Editor.NOTE: When you try to connect to this computer by using the Remote Desktop connection, you must type the new port.Update: I forgot to inform you that you need to add this to the default.rdp file for the XP terminal client Add this line anywhere in the file. server port:i:your port numberie server port:i:21
View 9 Replies View RelatedCan xp he users get remote assistance from xp pro users?
View 1 Replies View Relatedsometimes after re-boot windows it changes my theme settings from classic > default... and its starting to drive me crazy.. never had this problem ever before on any of my systems.. but I now own a c2d 6600.. system properties > use visual styles on windows and buttons = OFF properties > themes = windows classic properties > apperance = windows classic style.
View 7 Replies View RelatedIt happens to have the dnserror.htm and also my PC acts very strange. I have a broadband internet connection and some times i get this error and some other times it takes very long to load a site. Also, my IIS settings keep changing almost every time i start/restart my PC and that its a pain because I work on it very much.I am very concerned about it. I read in this forum that you advised some other member to run the program (Hijackthis) and to post the results in this forum.
View 1 Replies View RelatedIs it possible to download new Windows Colour Schemes. do they have them anywhere online?I mean the colour scheme of the taskbars and windows that you change in the appearence settings. (Windows classic, Teal, Brick, maple etc.) I don't really like any of the schemes, but I don't want to bother with Style XP, or Windows Blinds or any of those programs again.
View 3 Replies View RelatedI just chang some setting on CMOS Setup Utility and select "Load Optimized Defaults" and when I did restart computer I got this message
View 4 Replies View RelatedIn documents and settings a folder has been named after the old manager of this shop. How can I change the name to something else? In this folder are .java, cookies, and desktop folders.
View 1 Replies View RelatedI am running Windows Xp professional.Until recently my computer was working fine. But then i got GAIN from i think some codec i got online, and then my cpu usage used to jump up to 100% quite frequently. I attempted to look online as to how to remove GAIN from my computer,It has some changes to the registry which i did without making backup of it. So now my login screen will not appear i can not get into any mode, i.e. safe mode i cant restore my computer (even though i dont want to) because system restore is off
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