Dell :: Windows 8.1 - Seeing More Restore Points
Aug 31, 2014
I am running Windows v 8.1, would like to go back more than one restore point, and cannot do so.
When I click System/System Protection, click the [System Restore] button and choose the "Choose a different restore point" radio button, I am only offered a single restore point. I understand that some users also see a radio box reading "Show more restore points," but I have no such option. Is there a download available or some other way to see more than one restore point? I tried restoring in the hope that I could then see a prior restore point, but not such luck. The reason I need to do so is that I'm getting an annoying malware pop up in my browser and going back a restore point (or two) seems to be the only way I can find to make them stop displaying.
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Aug 5, 2013
Automatic Restore Points is not working in System Restore. Task Scheduler is empty during last 30 days.
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Feb 8, 2014
After refreshing my Windows 8 PC (I did not realise all the problems it would cause like loosing my email ,some apps and some programs) , I tried a system restore but I can't get any restore points before the refreshing time to reset the PC as it used to be.
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Nov 19, 2013
When I wanted to fix my Windows 8.1 because it wouldn't start, I saw ALL my restore points had disappeared. This has happened to me with all Windows operating systems I've had: Windows 7, 8, 8.1 and perhaps XP. When I need them most, they're gone, ALL OF THEM (not only those replaced for newer ones).
Last time this happened, Windows 8.1 eventually fixed my system by applying "attempting repairs" (however this fix is called, it's an option when 8.1 cannot boot).
But why do the restore points disappear in Windows 7, 8 and 8.1? Can I save at least one to a disk or something? Instead of creating a system image, which is heavy and slow?.
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Feb 26, 2014
I have the famous blue screen of death for the first time. I am using windows 8.1. Every time I try to boot into my rig, it says that:"windows has encountered some problems and need to restart". I am using another computer to write this message but most of all I have absolutely no clue how to resolve the issue. Restore Points were turned off in the rig to save space - Not my idea but it is what it is I have no back up - I am starting my rig and as soon as I get to the log in screen, the unit restart to a blue screen. I have a couple of options but most of them can't since I have no back up and no restore point.
When the rig restarts, I land on a blue page with 1 continue 2 troubleshoot 3 turn off your PC I choose 2 (because of tools). Then I have: 1 Refresh you PC: I need the refresh more than my PC 2 Reset your PC. It says if you want to remove all your files. Definitely not what I want to do. 3 Advanced options I choose 3 and then I get: 1 System Restore: No restore point so useless 2 System Image Recovery: No backup so useless 3 Start Up Repair: Tried that but no go 4 Command prompt: Tried that but I have no clue on how to move forward once on command prompt. 5 Start Up Behavior I picked that one and went option 1 to 4. 4 being the option that allowed to log into the unit in safe mode. Once I am in Safe Mode what should I be doing ?
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Oct 10, 2013
I have two restore points in System Restore that will not be removed.
Both are System Image Restore Points that were created when I was experimenting with the Windows 7 Recovery backup tool in Windows 8.
The backups were unsuccessful so I deleted them but I have been left with these two Restore Points....how I can remove these.
I have tried all the suggestions in this tutorial but nothing works [URL] .....
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May 14, 2014
I have an HP laptop Pavilion g7 windows 8 Pro , that I have created restore points when I install things from time to time. But when I was shutting down the laptop, it must have ran into a problem, it wouldn't shut down, after installing a driver in optional updates from Ms,Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.2 - AMD Radeon HD 7520G
Installation date: 5/12/2014 12:26 AM
Installation status: Succeeded
Update type: Optional
I had to power it off. When I restarted I noticed some of my programs weren't starting properly. Well I looked for a restore point an only found one. Before I had at least 6 or 8. My question is where have they gone. Is there a place where windows stores them, and is there a way to recover them?
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Nov 5, 2012
I've been running Windows 8 since 10/27 and just noticed there were no System Restore points. Doesn't Windows 8 automatically create them when a significant event occurs, like Windows Update?
I created one manually but would like to see Win 8 create them.
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Feb 3, 2014
Prior to doing a system restore with a third party imaging program which was successful and saved the day, I noticed all the restore points were gone. They were there as I check each day/Why did they disappear as they never used to?
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Dec 20, 2013
I'd do a system restore point to get over a problem - there aren't any!
Shouldn't windows automatically make them?
I've had this problem for a year with windows 8 (now 8.1) and I think I even had it with 7. Before that it never seemed to be a problem.
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Jan 1, 2014
I have a .dll which I use to Show sort headings in all views (Win 8, File Explorer)?
I recently had to reset my Internet Explorer settings to remove Conduit Search hijacker. This stopped explorer7fixes.dll from working in File Explorer, because it was loaded into IE as an 'addon'. Now I cannot get it to work no matter how much I unregister and re-register the Explorer7Fixes.1.0.0.2 version of the .dll, and this is even after restarting explorer.exe/restarting/shutting down.
System Restore fixed this problem for me the last time it happened (I restored back to a time when explorer7fixes.dll was working), but it appears that won't work this time as my restore points are corrupted. Gives the error code (0x81000201)
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Oct 22, 2013
I am primarily a "slightly competent" linux user, I dislike UEFI, Win 8 and M$ (in that order, most of the time).
Ok, that's me .
New laptop, Windows 8 64bit pre-installed.
Is there any way to stop Win 8 automatically creating restore points, but still allow manual creation of points? Or at least "protect" important restore points.
I recently decided to restore a manual point to find Win 8 has deleted all of my points and replaced with "others". I realize I could increase the storage area, but I don't want that, as I'm always short of disc space.
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Dec 14, 2013
I have used System Restore in Windows 7 to automatically create restore points, but not so in Windows 8 or 8.1. I configured TASKSCHD.MSC for a restore point to be created at 11 pm weekly, but not dice. I just changed the time to create a SR point daily at 7:15 AM to see if a SR point would be created. In Control Panel, there is not record of the SR point, but Task Scheduler says the 7:15 point was completed successfully. However, I can't find it in Control Panel.
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Mar 24, 2013
I am running a cleanly installed standalone Windows 8 Pro X64 system which is not creating system restore points for updates, installations, and Revo Uninstaller uninstalls (despite the requisite setting being on in Revo).
I have being doing quite a bit of installation and updating over the past week or so but apart from one manually created restore point the only other was for an installation of Power DVD yesterday.
It seems MS is sitting on its hands on this one.
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Jan 23, 2013
How do you make Windows 8 make Restore points on every system change without manually doing it yourself? Like drivers, programs, etc.
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Feb 6, 2013
I've got the same problem as others are having regarding losing restore points. I have read extensively about possible fixes both in this forum and others but nothing works for me. The following is what I've done.
1. Partitioned one hard drive in 2 partitions. Did fresh install of Windows 7 and fresh install of Windows 8 on partitions. Installed Windows 7 first. Dual boot worked as expected. Originally left Windows 8 as default boot OS
2. When I went to make restore point on Windows 8 found that system restore was turned off on that drive.
I turned on system restore only on the drive where Windows 8 resided, set amount ofsystem restore space to maximum, and successfully made a manual restore point.
3. Booted into Win7. Checked that system restore was turned on. It was and I had restore points present.
4. Booted back into Windows 8. System restore was turned off again and amount of restore space had been changed back to 0%.
I did the above steps several times with same result. System restore would work fine as long as I never booted into Windows 7 but once I did all restore points made in Windows 8 disappeared.
5. I then tried to apply the registry fix that was written back in the day of dual booting XP and Win7 where XP would delete Win7 restore points. (adding subkey of DosDevicesD:with value of 1 to hklmSystemMounted devices to Win7)
This didn't work either. Windows 8 restore points still disappeared as soon as I booted into Win7.
6. In Win7 I checked VSS service & found it to be set to "manual" which I changed to "automatic" and started the service. Made another restore point successfully.
7. Booted back into Windows 8 and BOOM-restore point I'd made earlier was gone and amount of system restore space had changed to 0%
8. Thought the fact that having Windows 8 as default might cause problem so made Win 7 default OS. Went through all steps again but restore points still get deleted.
I read about the Bitlocker feature but I really don't know anything about it. Would enabling Bitlocker on Windows 8 solve this problem with Windows 7 deleting the restore points in Windows 8?
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Feb 24, 2013
I have Latitude 10 tablet that now has Enterprise edition of Windows 8 installed and this has removed the Dell Picks section in the Microsoft app store. Is there any way to get this back? I have an app installed on another device that is Dell exclusive and I cannot find any way to get it installed on the Latitude 10 even though it is a Dell device.
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Jul 24, 2014
Running Windows 8 on an Inspiron 15 and the hard drive crashed (cannot boot). Of course, I did not make backup Recovery DVDs, and I am beyond the warranty period so cannot get them from Dell. However, I was able to boot the system running Linux, create a RAW image file of the OS partition, and then was able to recover my data files. Which made me wonder--are there files in separate partitions that could be recovered to create a recovery/restore disk? My goal is to replace the hard drive and reinstall Windows 8 on the new drive (assuming that the product key, which I do not have, will reactivate automatically.)
I haven't seen anything in the forums about this approach to generating reinstall disks.
My alternative, since I have been able to recover my user files, is to purchase a new laptop.
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Jan 26, 2014
I recently had to do a system restore through the Dell System Restore programme, however now it appears I cannot activate Windows 8 - I get the "Windows cannot activate right now. Try activating Windows later".
I have tried entering manually through a command prompt but all I get is an error 0x8004F80B. How to resolve this?
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Feb 16, 2013
Cannot create a Restore Point. I try thru Control Panel -> System and Security -> System -> System Protection.
No available drives show under Protection Settings.
When I try to launch thru System Config -> System Restore, a pop-up tells me Starting System restore, but that just hangs there forever. I have to stop it in Task Manager.
I have tried sfc - no reported problems.
Malwarebytes Pro and anti-virus report no problems.
Windows update service is auto - running
Volume Shadow copy is manual - running
Dell diagnostic program reports no error.
Dell XPS 8500 Windows 8 Pro.
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Jul 4, 2014
I have a windows 8.1 dell laptop ,for some reason system restore is not creating points manually or automatically, when I try to make a restore point manually the working bar just keeps moving at the sane time though I noticed in the device manger a generic volume shadow copy entry will show up with a yellow mark beside it ,I have tried maybe 10-15 times to uninstall this and try system restore again ,but this keeps repeating itself,
I have also went into safe mode but system restore points can't be made under safe mode, I did the repository thing where I rename that folder to old and reset repository in safe mode ,same result .
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Sep 15, 2014
I am attempting to repair a Dell Inspiron 5520 Laptop for a friend of mine.
He's been having issues updating it for sometime and when he called me he was having a "Windows update hasn't been able to check for new updates for 30 days" pop-up appearing every few seconds that was rendering the laptop almost unusable.
I managed to stop that by disabling automatic updates. When I attempted a manual update I got the message :
Windows could not search for new updates: Error Found Code 80070BC9
Other times it would say it needed to be restarted and would go into a restart loop that was generally
Restart one - no message
Restart two - configuring updates - 33%, 67%, 100%
Restart three - failed to configure updates - reverting - restarting
Then would go to the normal login screen
I tried SFC /Scannow which seemed to work and say a restart is needed to implement changes but then fails on restart
DISM didn't work when attempting to run it from the machine but got to 100% when I ran it from my own Windows 8 install disk but then failed and needed a restart to undo the changes.
I also tried a repair and a restore of the current Windows installation but got : Error Code: 80070490 both times
The laptop didn't come with an install disk or serial so it seems restoring it from external media may be out of the question?
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Dec 26, 2013
On my friend's Dell Inspiron laptop, Windows 8 will not boot. I want to boot to the repair disk to restore an image I had created. F12 on boot does not show the DVD drive as an option. I went into Setup/Boot and disabled Secure Boot, still did not show the DVD as a boot option. I went back to Setup and selected Boot List Option>Legacy. Now it shows the DVD drive as an option to boot. I booted the repair dis, went through all the dialogs to select the image I had created, but when it goes to restore it it says it cannot because the image was made in UEFI, and it is now set for BIOS.
I went back into Setup/Boot and I see that the option Load Legacy Option ROM is now Enabled, it did it on its own. As a test I set it back to the defaults and re did it as above, and again it automatically changes Load Legacy Option ROM, which I assume is what is creating the problem.
So my question is what do I need to do to boot from the Windows Repair Disk?
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Mar 25, 2014
restore my laptop to factory settings (or rollback my OS from Windows 8.1 to Windows 8) as it is when shipped out.
I have faced many problems with the upgrading (from Windows 8 to Windows 8.1.) and my pc has become slow. F8 does not work.
I just want my laptop back to its original factory settings. i don't want the windows 8.1.
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Apr 6, 2013
I have a XPS 8500 with preinstalled windows 8. I tried to install Ubuntu 12.10 on it. When I partitioned the disk, I accidentally format the whole disk. Then I could not restart to Windows 8. I didn't make any backup or recovery media. How to restore factory image?
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Jun 16, 2013
I am following the instructions on how to restore my factory defaults but I am getting an error coming up, this is the error code: 80070490
What this error is and how to resolve it? This is stopping me from doing any restores.
Also when my laptop boots up now, it goes to a black screen and displays this message: Media check [fail] what is causing this & how do I resolve it?
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Nov 15, 2012
I have a new XPS L521X that came with Windows 8. I hate Windows 8 so I decided to install a generic copy of Windows 7 the other day. I'm now having issues with Windows 7 and would like to factory restore the system, but since windows 7 overwrote the MBR, I am not able to access the Dell recovery. The hard drive still has the PBR Image partition, I just don't know how to boot from it. How I can boot into the Dell recovery and restore back to Windows 8? Is there some sort of UEFI boot option I can just add in the BIOS?
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Jun 8, 2014
I have a Dell laptop Inspiron 15R 7537 that came with Windows 8. Yesterday I upgraded to Windows 8.1. Everything seemed to work fine after the upgrade. I shut down and re-booted several times with no issues. When I turned the computer on as usual today, I got the log in screen, then it briefly went to the desktop, then came a gray screen that blocks 99% of the desk top. This gray screen says "please wait" and has a cancel button at the bottom. It hangs forever and the cancel button doesn't work. It gives no other information.
I read several threads on the Microsoft Windows forum and this seems to be a common problem. How to boot using the Windows 8 recovery media disk that came with the Dell computer. I selected Troubleshoot, then Advanced Options, then Automatic Repair. I got a message that it couldn't do an automatic repair, so that didn't work. Next I tried System Restore, but I got a message that there were no restore points available from which to restore. Just to clarify - the Recovery Media Disk I have from Dell is for Windows 8 - not 8.1 - so maybe that's the problem.
The computer is totally worthless the way it is now, so unless there is some fix for the hanging gray screen in Windows 8.1, I would be happy just to reload the original Windows 8 Operating System. At least that worked.
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Dec 28, 2012
I am thinking of installing a new hard drive to my Dell XPS 8500 (replacing the one that came with my system).
I have made DVD's that will install the factory image using Dell backup. If I install a new hard drive can I use these DVD's to install Windows 8 (the factory image) to my new hard drive?
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Nov 21, 2012
I wanted to restore my laptop back to factory settings before passing on to a friend, but when running the DataSafe restore software something went wrong and the laptop will no longer boot...doesn't seem to recognise that the hard disk is there.
BIOS settings recognise the disk and going into Boot Options (F12) I can get to diagnostics which gets as far as the memory tests then the processor overheats and the laptop shuts down (which was why I got a new laptop in the first place!)
Fortunately (I thought) I have the Recovery DVD that I created when first used the laptop, that boots fine and but when try to restore to factory settings it produces the error 0x400110020000100a as soon as the formatting screen comes up.
The laptop is an Inspiron N5010 if that makes any difference.
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Aug 26, 2013
I have a Inspiron 3521 laptop and I am doing a factory restore as mentioned in this article. [URL] .....
But in the Step 9, 'select the backup you want to use in the list below', I get empty list. Does that mean my laptop doesn't have a factory image?
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