Debugging :: BSOD On Windows 8.1 - No Backup / Restore Points
Feb 26, 2014
I have the famous blue screen of death for the first time. I am using windows 8.1. Every time I try to boot into my rig, it says that:"windows has encountered some problems and need to restart". I am using another computer to write this message but most of all I have absolutely no clue how to resolve the issue. Restore Points were turned off in the rig to save space - Not my idea but it is what it is I have no back up - I am starting my rig and as soon as I get to the log in screen, the unit restart to a blue screen. I have a couple of options but most of them can't since I have no back up and no restore point.
When the rig restarts, I land on a blue page with 1 continue 2 troubleshoot 3 turn off your PC I choose 2 (because of tools). Then I have: 1 Refresh you PC: I need the refresh more than my PC 2 Reset your PC. It says if you want to remove all your files. Definitely not what I want to do. 3 Advanced options I choose 3 and then I get: 1 System Restore: No restore point so useless 2 System Image Recovery: No backup so useless 3 Start Up Repair: Tried that but no go 4 Command prompt: Tried that but I have no clue on how to move forward once on command prompt. 5 Start Up Behavior I picked that one and went option 1 to 4. 4 being the option that allowed to log into the unit in safe mode. Once I am in Safe Mode what should I be doing ?
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Aug 5, 2013
Automatic Restore Points is not working in System Restore. Task Scheduler is empty during last 30 days.
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Feb 8, 2014
After refreshing my Windows 8 PC (I did not realise all the problems it would cause like loosing my email ,some apps and some programs) , I tried a system restore but I can't get any restore points before the refreshing time to reset the PC as it used to be.
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Aug 31, 2014
I am running Windows v 8.1, would like to go back more than one restore point, and cannot do so.
When I click System/System Protection, click the [System Restore] button and choose the "Choose a different restore point" radio button, I am only offered a single restore point. I understand that some users also see a radio box reading "Show more restore points," but I have no such option. Is there a download available or some other way to see more than one restore point? I tried restoring in the hope that I could then see a prior restore point, but not such luck. The reason I need to do so is that I'm getting an annoying malware pop up in my browser and going back a restore point (or two) seems to be the only way I can find to make them stop displaying.
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Nov 19, 2013
When I wanted to fix my Windows 8.1 because it wouldn't start, I saw ALL my restore points had disappeared. This has happened to me with all Windows operating systems I've had: Windows 7, 8, 8.1 and perhaps XP. When I need them most, they're gone, ALL OF THEM (not only those replaced for newer ones).
Last time this happened, Windows 8.1 eventually fixed my system by applying "attempting repairs" (however this fix is called, it's an option when 8.1 cannot boot).
But why do the restore points disappear in Windows 7, 8 and 8.1? Can I save at least one to a disk or something? Instead of creating a system image, which is heavy and slow?.
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Oct 10, 2013
I have two restore points in System Restore that will not be removed.
Both are System Image Restore Points that were created when I was experimenting with the Windows 7 Recovery backup tool in Windows 8.
The backups were unsuccessful so I deleted them but I have been left with these two Restore Points....how I can remove these.
I have tried all the suggestions in this tutorial but nothing works [URL] .....
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May 14, 2014
I have an HP laptop Pavilion g7 windows 8 Pro , that I have created restore points when I install things from time to time. But when I was shutting down the laptop, it must have ran into a problem, it wouldn't shut down, after installing a driver in optional updates from Ms,Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.2 - AMD Radeon HD 7520G
Installation date: 5/12/2014 12:26 AM
Installation status: Succeeded
Update type: Optional
I had to power it off. When I restarted I noticed some of my programs weren't starting properly. Well I looked for a restore point an only found one. Before I had at least 6 or 8. My question is where have they gone. Is there a place where windows stores them, and is there a way to recover them?
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Nov 5, 2012
I've been running Windows 8 since 10/27 and just noticed there were no System Restore points. Doesn't Windows 8 automatically create them when a significant event occurs, like Windows Update?
I created one manually but would like to see Win 8 create them.
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Feb 3, 2014
Prior to doing a system restore with a third party imaging program which was successful and saved the day, I noticed all the restore points were gone. They were there as I check each day/Why did they disappear as they never used to?
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Dec 20, 2013
I'd do a system restore point to get over a problem - there aren't any!
Shouldn't windows automatically make them?
I've had this problem for a year with windows 8 (now 8.1) and I think I even had it with 7. Before that it never seemed to be a problem.
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Jan 28, 2014
So far I've had a BSOD twice, once while windows was performing a back-up and the other I don't remember the conditions that caused it. Wasn't playing any games or running any applications that have a heavy load on the cpu or gpu. No updates available for anything or from manufacture.
I'll included a Diagnostic report.
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Jan 1, 2014
I have a .dll which I use to Show sort headings in all views (Win 8, File Explorer)?
I recently had to reset my Internet Explorer settings to remove Conduit Search hijacker. This stopped explorer7fixes.dll from working in File Explorer, because it was loaded into IE as an 'addon'. Now I cannot get it to work no matter how much I unregister and re-register the Explorer7Fixes.1.0.0.2 version of the .dll, and this is even after restarting explorer.exe/restarting/shutting down.
System Restore fixed this problem for me the last time it happened (I restored back to a time when explorer7fixes.dll was working), but it appears that won't work this time as my restore points are corrupted. Gives the error code (0x81000201)
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Oct 22, 2013
I am primarily a "slightly competent" linux user, I dislike UEFI, Win 8 and M$ (in that order, most of the time).
Ok, that's me .
New laptop, Windows 8 64bit pre-installed.
Is there any way to stop Win 8 automatically creating restore points, but still allow manual creation of points? Or at least "protect" important restore points.
I recently decided to restore a manual point to find Win 8 has deleted all of my points and replaced with "others". I realize I could increase the storage area, but I don't want that, as I'm always short of disc space.
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Apr 10, 2014
only times that it happens is when using backup software.
I use Paragon Hard Disk Manager 14, and when running backups of drives the system crashes, with errors to ntoskrnl.exe and ntdll.sys. So I tried a couple of other backup software (Acronis True Image and Easeus ToDo Backup) and still the same thing happens. When using the inbuilt Windows 8.1 Image Backup the computer is very slow, cannot do anything else!
Searched my PC for the two files, no sign of ntdll.sys!
I have attached a screen shot of the ntoskrnl.exe files found.
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Dec 14, 2013
I have used System Restore in Windows 7 to automatically create restore points, but not so in Windows 8 or 8.1. I configured TASKSCHD.MSC for a restore point to be created at 11 pm weekly, but not dice. I just changed the time to create a SR point daily at 7:15 AM to see if a SR point would be created. In Control Panel, there is not record of the SR point, but Task Scheduler says the 7:15 point was completed successfully. However, I can't find it in Control Panel.
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Mar 24, 2013
I am running a cleanly installed standalone Windows 8 Pro X64 system which is not creating system restore points for updates, installations, and Revo Uninstaller uninstalls (despite the requisite setting being on in Revo).
I have being doing quite a bit of installation and updating over the past week or so but apart from one manually created restore point the only other was for an installation of Power DVD yesterday.
It seems MS is sitting on its hands on this one.
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Jan 23, 2013
How do you make Windows 8 make Restore points on every system change without manually doing it yourself? Like drivers, programs, etc.
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Sep 12, 2013
I recently put together this computer from parts piece by piece. Unfortunately all these problems started on a particularly large upgrade including new motherboard, processor, heatsink, ram and gpu. So I'm not sure exactly what is causing this problem. Sometimes when I start up I get a BSOD, often a random cause, I've never seen any consistency. And that can cause up to 3-4 BSOD's in a row on boot up until eventually a system repair is attempted, which has to perform a system restore. After the system restore I get another one or two crashes before I am able to keep my computer on. Then a couple of days later, I might suffer the same bizarre chain again.
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May 6, 2014
I have been getting the BSOD every time I try to update my computer. The updates that I am trying to apply are mandatory updates, so this happens every week when my computer requires me to update.
The updates being applied are 3
Security for IE, KB 2964444
Security Update for Windows x64 based systems, KB2964757
Update Windows 8.1 for x64 based systems, KB2919355
I have attached the SF file.
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Nov 19, 2013
I have solved this issue by not leaving my laptop plugged into my television through HDMI while it restarts to install updates. If you run into this issue, make sure you try leaving all ports open on your computer.
A few weeks ago my PC ran into a Blue screen of death error. I'm not sure why or exactly when it happened, but I think it may have led to the issues I have now. About 3 weeks ago (I think) I was playing a game and the forced restart to install updates thing popped up. It said I had 15 minutes before my system would restart and install updates. I was a bit cranky at the time, so I got mad and decided to look up on the internet how to disable forced restarts for windows 8. I came across a thread on a site much like this that explained how to open your system registry and delete the forced restart file or something similar.
I opened my registry and couldn't find it, so I ended up not deleting anything, but I did keep my registry open on accident and my computer restarted while it was open. It crashed during the update install and gave me a BSOD error. I restarted my computer and it began installing updates yet again. It got to 30% and then went black. A few seconds later, the Asus logo popped up with the loading circle below it. It said attempting to repair or something similar to that. It eventually failed to repair, so it asked if I would like to proceed with a system restore. Seeing no other options, I clicked yes. The screen went black again and the Asus logo showed up with the loading circle below it. It failed to system restore and took me to a blue screen that isn't the BSOD. It said there were other options like refreshing my system, and it assured me that I would not lose my files (but it said nothing about apps).
I decided to do that over the manufacturer restore. It worked, but I lost all of my apps that I had installed. After redownloading and installing all the apps, I thought it would be over. About a week later another windows update popped up. I thought it would work fine this time, so I let it go. The same thing happened, and I ended up having to system refresh again. This happens every time my computer restarts, and it is very aggravating. I'm not sure what to do about it, although I haven't tried to manufacturer restore yet.
TL/DR; My computer has to system refresh every time it restarts, causing me to lose all of my apps and have to reinstall them each time. I think it has something to do with my computer restarting to install updates while my system registry was open.
I wasn't sure what to provide for specs, so I'll just add in the usual Ram and stuff:
Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.40 GHz
Installed memory (RAM): 8.00GB (7.89 GB usable)
System type: 64-bit Operating System, x64-based processor
Pen and Touch: Full Windows Touch Support with 10 Touch Points
I added the SF_19-11-2013.rar file to the post because I just saw the requirements >.>
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Feb 6, 2013
I've got the same problem as others are having regarding losing restore points. I have read extensively about possible fixes both in this forum and others but nothing works for me. The following is what I've done.
1. Partitioned one hard drive in 2 partitions. Did fresh install of Windows 7 and fresh install of Windows 8 on partitions. Installed Windows 7 first. Dual boot worked as expected. Originally left Windows 8 as default boot OS
2. When I went to make restore point on Windows 8 found that system restore was turned off on that drive.
I turned on system restore only on the drive where Windows 8 resided, set amount ofsystem restore space to maximum, and successfully made a manual restore point.
3. Booted into Win7. Checked that system restore was turned on. It was and I had restore points present.
4. Booted back into Windows 8. System restore was turned off again and amount of restore space had been changed back to 0%.
I did the above steps several times with same result. System restore would work fine as long as I never booted into Windows 7 but once I did all restore points made in Windows 8 disappeared.
5. I then tried to apply the registry fix that was written back in the day of dual booting XP and Win7 where XP would delete Win7 restore points. (adding subkey of DosDevicesD:with value of 1 to hklmSystemMounted devices to Win7)
This didn't work either. Windows 8 restore points still disappeared as soon as I booted into Win7.
6. In Win7 I checked VSS service & found it to be set to "manual" which I changed to "automatic" and started the service. Made another restore point successfully.
7. Booted back into Windows 8 and BOOM-restore point I'd made earlier was gone and amount of system restore space had changed to 0%
8. Thought the fact that having Windows 8 as default might cause problem so made Win 7 default OS. Went through all steps again but restore points still get deleted.
I read about the Bitlocker feature but I really don't know anything about it. Would enabling Bitlocker on Windows 8 solve this problem with Windows 7 deleting the restore points in Windows 8?
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May 24, 2014
So my laptop has been getting multiple BSOD errors during or shortly after startup. I let my roommate download and play WoW and Ventrillo. And the issues started shortly after, first with the game simply crashing and escalating into the computer itself not working correctly. I figured the best place to start since it didn't have much stuff on it was to just put my stuff I needed on a USB and do a factory reset. Which seemed to make no change. I have run memtest once for four passes and it found no errors.
I can remember a few of the errors I have been getting.
Bad Pool Header
Memory Management
IRQL not less or equal
Kernal Security Check Error/Failure
There was also one or two other memory related ones that I cant remember the exact wording of.
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Sep 15, 2013
I installed Windows 8 and noticed it still had a version of Windows 7 Backup & Restore.
When I installed Windows 8.1 RTM, it looks like they removed it. I've been using it on Windows 7 x64 for a while and it has saved my skin a few times.
I did a Google search and basically found that if you install Windows 8 first, then upgrade to 8.1 RTM, it leaves Backup & Restore available. I want to install 8.1 RTM directly, is there any way to install Backup & Restore or keep it somehow?
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Sep 1, 2013
How to backup and restore Windows 8.1 activation?
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Apr 17, 2013
My windows 8 pro install messed up n i have almost 2.8tb of stuff on my drive on a 3tb hd. I have an identical hd as a backup which i have (an apparently successful) a backup of my system from a couple of weeks ago on. I had set the system to do scheduled backups of the system (set to backup a system image of efi partition and c. There were a few times where i was trying to get other things done and the systemwas running slow so i cancelled the backups when i noticed them running. The software stopped the backups (seemingly successfully).
As i say my system messed up - i came home to find out it was no longer downloading (as i had left it doing when i went to work) but was on a blue screen (bsod?) saying the system needs to be restarted. Since then it didnt work well at all and after dskchk reported that several sectors were damaged so it was moving data to spare sectors (or whatever it generally reports when this happens) there were a lot of files messed up or reported as deleted when doing a file recovery scan with recuvva.
So i decided to restore the backed up system image from the other hd. Incidentally i tried mounting the vhdx backup image from that hd via windows explorer which then reported "the disk needs formatting" and didnt get any success mounting via disk management either (it mounted in the app but didnt show up on windows explorer and if i tried to access info on it via disk management it reported the same"disk needs formatting prompt".
So when i booted my win 8 dvd it didnt work cos the dvd wasnt an efi booting version so i had to boot from a usb version with the efi bit included.
I formatted the system drive and chose to do an image restore. It started doing the restore (apparently) but every time i came back to it later i had the follwing error:
"Re-image your computer
The system image restore failed.
Error details: The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria Ox80073B92"
It took me so long to set up my system n i have a lot of my own data on there too. The system drive I formatted was created in diskpart and then re formatted with "format" command (as it created the disk in raw mode) so now it is ntfs mode (uncompressed).
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Jan 13, 2014
I used to use Windows Easy Transfer to backup my settings and files before reinstalling/reimaging...etc - now that doesn't exist, and File History really doesn't cut it when it comes to apps and settings.
A system image really won't work either, as I need to reinstall windows 8.1 on a new system with different partitioning...etc.
Are there any Windows 8.1 native tools that will do it? If not, are there any freeware apps that perform the equivalent?
I have checked out Paragon Backup and Recovery (more all-or-nothing) and D7 (freeware version doesn't have automated restore - but it does create registry dumps...hmmm) but neither seems to work as simply/well as WET used to.
I have tried just saving the User profile folder, but unfortunately, that doesn't save anything that's in the registry (outlook profiles, app settings...etc).
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Feb 24, 2014
I used the Easy Windows Backup on my old machine (running vista), saved to an external hard drive. Installed the latest 8.1.1 on a new machine and tried to use the Easy Windows Backup to restore my stuff, but I get this message "Windows Easy Transfer can't transfer files from Windows Vista or Windows XP".
Is there any way I can recover my files from the Easy Transfer Backup?
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Jan 5, 2014
I am using an ASUS K55N laptop, equipped with an AMD A8-4500M APU, 4GB single-channel RAM, and of course, Windows 8 standard x64.
Occasionally, anywhere from an hour to three days after a boot-up, the computer will hang while in sleep mode (screen will be off but indicator lights will remain on for about 5 minutes in sleep mode) and shut off. Upon restarting, I'll be greeted by a "Your PC ran into a problem and had to restart" Windows prompt. Of course, a minidump will also be produced. However, there is no BSOD anywhere to be found.
Upon looking into these dump files with WinDbg, all of them point toward my Atheros AR9485 wireless card's driver; either athw8x.sys or athrx.sys depending on the driver I was using at the time. I have tried several Atheros drivers, to no avail. I have tried using new drivers, old drivers, Windows 7 drivers, you name it. At this moment, I am using a Windows 7 driver. Yet, it has not solved the issue.
Verifier is disabled, although I believe my issue can be attributed to debugging. I have literally tried everything and it persists.
Attached are my SF diagnostics tool logs.
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May 15, 2013
How can I restore my backup data files to Windows 8 that were created using Backup & Restore under Windows 7?
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Sep 14, 2013
I have a question on ability to restore from an image based backup with a Win 8 compatible backup program (Acronis 2014 Premium), and not fully familiar with EFI. System is preinstalled Windows 8 on Asus F75 laptop, so disk is GPT.
Here are the partitions:
1. 300 MB EFI System Partition, FAT32
2. 900 MB NTFS Recovery Partition (would seem to be the MS Reserved partition)
3. 279 GB NTFS OS Partition
4. 398 GB NTFS Data Partition
5. 20 GB NTFS Recovery Partition
Forgetting about the 20 GB Recovery partition and the Data partition, if I wanted to return to a previous point in time for the OS, would I restore the OS partition (3), the MS Reserved Partition(2), AND the EFI System Partition, or would restoring the EFI System Partition not normally be done or recommended?
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Mar 30, 2014
I'm having a problem trying to restore Win 8.1 after a crash. All I get is a blue screen with an error code.
I finally deduced that I was having a hardware problem with my beloved SSD (weird glitches and erratic behavior, occasional recognition errors in BIOS, and finally I/O errors when trying to restore from backup), so I pulled it out, and temporarily replaced it with a spare HDD of slightly larger size. The backup/restore program I use is Paragon, and it has worked flawlessly for me for some time, including when I migrated Win 8.0 to that SSD over a year ago. So I pulled up the last full-disk backup (from 4 weeks ago) and did a Restore to the replacement HDD, but the resulting installation will not boot. I've tried it several times, including using a different archive, and each time I get a blue screen saying "Your PC needs to be repaired", with an error code 0xc0000034.
What is this error code, and how do I go about fixing the problem? Is there some kind of issue with restoring an SSD backup to an HDD? (I know there is something about the partition alignment which may be different, for instance.) This program worked just fine in the opposite direction, meaning restoring a backup of an HDD to the SSD.
I might have been able to use the recovery media to fix the problem, if I had the current media... unfortunately, the disk I created was from prior to the 8.1 upgrade, and it won't work anymore. My mistake. But short of a clean install back to 8.0, and then another upgrade to 8.1.
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