Debugging :: BSOD While Performing Backup

Jan 28, 2014

So far I've had a BSOD twice, once while windows was performing a back-up and the other I don't remember the conditions that caused it. Wasn't playing any games or running any applications that have a heavy load on the cpu or gpu. No updates available for anything or from manufacture.

I'll included a Diagnostic report.

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Debugging :: BSOD / Very Slow PC When Using ANY Backup Software

Apr 10, 2014

only times that it happens is when using backup software.

I use Paragon Hard Disk Manager 14, and when running backups of drives the system crashes, with errors to ntoskrnl.exe and ntdll.sys. So I tried a couple of other backup software (Acronis True Image and Easeus ToDo Backup) and still the same thing happens. When using the inbuilt Windows 8.1 Image Backup the computer is very slow, cannot do anything else!

Searched my PC for the two files, no sign of ntdll.sys!

I have attached a screen shot of the ntoskrnl.exe files found.

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Debugging :: BSOD On Windows 8.1 - No Backup / Restore Points

Feb 26, 2014

I have the famous blue screen of death for the first time. I am using windows 8.1. Every time I try to boot into my rig, it says that:"windows has encountered some problems and need to restart". I am using another computer to write this message but most of all I have absolutely no clue how to resolve the issue. Restore Points were turned off in the rig to save space - Not my idea but it is what it is I have no back up - I am starting my rig and as soon as I get to the log in screen, the unit restart to a blue screen. I have a couple of options but most of them can't since I have no back up and no restore point.

When the rig restarts, I land on a blue page with 1 continue 2 troubleshoot 3 turn off your PC I choose 2 (because of tools). Then I have: 1 Refresh you PC: I need the refresh more than my PC 2 Reset your PC. It says if you want to remove all your files. Definitely not what I want to do. 3 Advanced options I choose 3 and then I get: 1 System Restore: No restore point so useless 2 System Image Recovery: No backup so useless 3 Start Up Repair: Tried that but no go 4 Command prompt: Tried that but I have no clue on how to move forward once on command prompt. 5 Start Up Behavior I picked that one and went option 1 to 4. 4 being the option that allowed to log into the unit in safe mode. Once I am in Safe Mode what should I be doing ?

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Difference Between Performing Reset PC And Clean Install?

Sep 13, 2013

Let's say someone wants to make clean install of windows, which method is cleaner? I tried reset PC briefly, it worked fairly well but I didn't really test it thoroughly...Will Reset PC preserve for example installed features, like WMC Add On, .NET Framework; and activation; or anything else?

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Setup Installation :: Performing Clean Install Upgrade On Windows 8 Dell Laptop

Sep 15, 2014

I have a Dell Inspiron 15R SE 7520 laptop that came with Windows 8 Core edition pre-installed. This laptop has never worked properly for some reason. It won't shutdown the normal way (it'll just stay on the shutdown screen forever) and it never comes back from sleep without a BSOD along with other troubles that haven't been solved by updating drivers,etc.

I decided I want to do a clean Windows 8.1 re-install and upgrade on my laptop to get rid of these problems, but it's been ages since I last did this (back in Win2K times, I used to dual boot Slackware Linux) and I've bee reading about all this UEFI, Secure Boot,etc and quite frankly it's making me quite nervous. I was even planning on taking this chance to dual boot some linux distro, but it looks sooo difficult. Things are much more complicated these days for the tinkerer!

I need to make sure I can get back to a running system quickly.

For starters, here is how the hard drive is partitioned: [URL] ....
And this is the Diskpart output : [URL] ....

Why do I have 5 partitions? I understand the recovery partition, the OS partition and (after lots of reading) the ESP partition, but I'm not sure about the others. What do I need to keep? I've been reading around and I see some people recommend wiping the whole drive and starting from scratch. Is this a good ide?

I'll create the installation media from a windows 8.1 MSDN ISO using a USB drive. When I start the installation process it will ask me where I want to reinstall it to. Do I just choose the OS partition? Won't the recovery partition be based on a Windows 8 image and be useless from now on?

What's the best way I can get back to a fully working system in case I screw up somehow? I've made an image of my drive using Macrium Reflect free edition. But I read here that I cannot make an image of a GPT disk. Will this image I made work for getting back to a working system quickly in case I screw up?

As a last resort, I've made a Recovery USB using the Dell Backup and Recovery Method. In the extreme case that I screw up real bad, will this work to get back a factory-state system even if I've wiped my hard drive clean? I'm assuming this tool is for users recovering after a dead hard drive so it should work , right?

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Debugging :: 0xc000000e At Restoring Backup Image At MBR?

Dec 25, 2013

0xc000000e at restoring backup image at mbr.

I backuped windows 8.1 x64 of MBR with 'Terabyte image for windows', and restored this backup image on gpt hard disk drive.

At booting screen, I got this error message. 0xc000000e

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Dell :: Unable To Create Factory Backup On DVD Media Using Backup And Recovery 1.7.1.2

May 31, 2014

My system: dell inspiron 14R 5421
O.S. Windows 8.1
Dell Backup and Recovery 1.7.1.2
All software updated

Dell Backup and Recovery software has not been able to detect or use "the second dvd blank disk" on my computer.

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Debugging :: Keep Getting BSoD Randomly - Can't Pin It Down

Feb 5, 2014

So, yesterday is the first time this has happened. It has never happened before. The first time it happened yesterday, I Was watching some TV shows online, and then I got the PAGE_FAULT(...) error code.

I tried running my Anti_Malware scanner to see if that could pick something up. It crashed again just as it started.

So I tried Advanced SystemCare. Again, same problem.

And it just keeps happening.

I tried refreshing my computer to see if that would do anything, but it crashed during that too.

I ran the SF Diagnostic program and I have the .DMP files (But I can't seem to upload them. Maybe I'm trying to upload the wrong ones, I don't know.)

Anyway, these are the specs of my system. HP ENVY DV-7 7270CA (less than 8 months old) running Windows 8 (as I wasn't able to update to 8.1. I got the 0x80000004 error, or whatever it was. I can't remember exactly), 8GB DDR3 1600MHz RAM, Intel Core i7 3630QM, NVIDIA GT630M (2GB) GPU, and a 1TB 5400RPM HDD. Don't know what brand, I didn't check.

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Debugging :: BSOD When The PC Start The Day After

Jun 17, 2014

-Ram-TEST lasted nine hours and successfully completed
-Change the motherboard (ASUS Sabertooth 990FX From R2.0 to MSI 890FX-GD70, the latter shall use at this time, the other I sold it)
-Changed video card (ATI 6870 Updated NVIDIA 760)
-Replaced SSD where the system resides, had a value SMART wrong, incorrectly replaced by Samsung (EVO 250GB)
-Analyzed by-DUMP bluescreenanalizer and semrpe the same file with the same bug tails
-Windows-formatted 3 times already

The temperatures are good .. I also have a Corsair H100i and a fairly spacious case that allows good ventilation (CM Storm Trooper)
This is my components:
CPU: AMD FX8350
RAM: 16GB (4 x 4) G SKILL 1866 MHz CAS 8
SSD: 250GB Samsung EVO
Video Card: Zotac 760 amp edition!
HDD: 3TB WD, 250GB WD
Motherboard: MSI 890FX-GD70
Sound Card: Asus Xonar Phoebus ONLY
Case: CM Storm Trooper Black
Win 8.1 x64 Original
I repeat that I do not overclock, the frequencies are those of series

Now I'll explain when I turn on my pc at COLD (the day after practically) happens to me .. and not always! However, if you reboot immediately after work PERFECTLY, and for hours and hours! without presenting problems or other, and even under stress. The next day, however, having been off the night it happens it happens .. this blue screen without doing anything specific! Coincidentally, sometimes even if I do nothing on windows just turned on, or a complete on the internet, or other, causally!

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Debugging :: BSOD - Before And After Replacing RAM

May 21, 2014

I started a thread a while ago and You Fellas diagnosed the problem was the faulty RAM. So I bought and replaced using 2 other slot of memory that wasn't used before (i have 4 slots). It took some time, but sadly it started crashing again. 4 dmps and routine stuff attached. It happens usually in games but it happens sometimes in desktop so its random for me. What component or anything else is corrupted.

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Debugging :: BSOD Right After Startup - Seems To Be About IRQ?

Apr 4, 2014

Windows 8.1, I can reboot, login, and get to the desktop, but then about 2 or 3 minutes later it locks up and crashes with a DPC_WATCHDOG_ERROR.

I am attaching the file from diagnostic tool ....

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Debugging :: BSOD Soon After Start-up?

Jun 28, 2014

For about two weeks I've sometimes been having a BSOD within five after startup (always, otherwise I won't get a BSOD until I restart):

"DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys)"

I've been posting on Techforums here: [URL]

And thought I might as well post here as well for other opinions while I test the drivers.

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Debugging :: BSOD When Computer Not In Use

Aug 29, 2014

The crashes usually occur when the computer is not in use. I will move the mouse and either the screen will come to life... or the computer has crashed.

I updated NVIDEA drivers end of July and thought I fixed it. But apparently not.

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Debugging :: Getting BSOD Every 15 Minutes?

Feb 2, 2014

Since yesterday, I keep getting Kernel Inpage Error like every 15 mins I turnd the computer on. It runs on pre-installed Windows 8 after I bought it new a year ago. In the past, I have been getting BSOD, but it is usually after I wake it from sleep mode and the error is IRQL EQUAL OR LESS ..

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Debugging :: BSOD Happens While Playing Bf4

Nov 2, 2013

I have an issue with bsod that keeps happening when I play bf4 all the threads say to post here to get to know what program is issueing. 0n reading the dump file to know what program / driver is the issue.

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Debugging :: BSOD While Normally Using The Computer

Jun 6, 2014

About 2 - 3 weeks ago, I've got a lot of bluescreens, and I've solved it by removing my USB wireless adapter and connecting to my router by using an Ethernet cable, this reduced the amount of them, I think that I only got one after that. In the last sunday, my hard drive broke and bought a new one in monday, and after formatting it and reinstalling Windows 8, the bluescreens returned and now they're more than ever!!!! And one thing I have noticed, is that two of them appeared when I was copying big files which total size was about 60 GB from a directory to another inside the C: .

I'm starting to think that this is related to the motherboard or something like that.

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Debugging :: BSOD Seems To Only Come When Idle

Jan 18, 2014

I walk away from my computer for a bit and come back to a BSOD. This happens quite regular. I have run my system both stock and highly overclocked. When it started BSODing on me I put it back to stock to see if that worked but it has not worked.

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Debugging :: BSOD While Using Utorrent?

Jul 15, 2014

I am having problems with my laptop, it is crashing again and again whenever i am using utorrent!

A blue screen comes and then the windows restart!

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Debugging :: BSOD Once Or Twice A Day And More Often During League

Aug 7, 2014

I Have been Having BSOD for a while now and have tried multiple time to self Fix it short of a full Format. Before I Format windows, I have tried Reinstalling My Nvidia drivers to no avail. I Even got New ram sticks recently and when The BSOD started i replaced them thinking it was that but they continued anyway.

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Debugging :: BSOD After Tried Connecting PC To Internet

May 25, 2014

I connected my pc to the internet and after 10 secs it shows BSOD with bad pool caller.

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Debugging :: BSOD After Windows Updates

Aug 15, 2013

I manually installed windows updates yesterday. They seemed to have installed fine. I rebooted and went about my day...early evening i stepped away from my laptop for a few minute and came back to the lock screen. It had rebooted from a BSOD while I was away...I wasn't doing much on the computer at the time. Comodo dragon browser open playing a facebook game and winamp streaming some music...

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Debugging :: BSOD While Playing Counterstrike

Feb 26, 2014

I just purchased a new SSHD for my HP DV9830US laptop that was running Vista 64-bit. Purchased Windows 8.1 for a clean install on the new SSHD.

I noticed I would get random BSOD doing different tasks and what-not. Updated my BIOS and some other random drivers, and it seemed to fix the problem for the most part.

Then I installed Steam and Counterstrike, and while playing, the game will freeze and my system just does a hard reboot midgame after the freeze. The audio file that was last playing during the game does a repetitive laggy sound during the freeze.

I have used the SF_Debug_tool and attached the file.

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Debugging :: BSOD While In Use (usually Watching Films)

Sep 15, 2014

I have recently been having the BSOD come up while i am watching films or occasionally just using my laptop, not quite sure what caused it as it only started about 2-3 weeks ago, i have tried restoring it from previous start points saved on my computer but it still happens, I have followed the instructions required and have attached the appropriate file required.

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Debugging :: BSOD While Playing Or Browsing

Jun 2, 2014

Happens through the normal pc use.

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Debugging :: BSOD When Updating Windows 8

Oct 22, 2013

I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.

Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.

Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.

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Debugging :: Win 8.1 - BSOD Error 0x0000007a

Dec 2, 2013

I keep getting a blue screen no clue what the cause might be, rar file containing two dmp files.

OS : win 8.1

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Debugging :: BSOD While Installing Drivers Of GTX 780

Aug 8, 2014

I am getting a BSOD when I try intalling the drivers for my graphic card, the version to try install is a Geforce 340.52 Driver, each time it was unsuccessful install, in the middle of the install it totally crashes. So I am totally lost in what is happening . I am getting in BSOD as error: SYSTEM_THREAD_EXCEPTION_NOD_HANDLED (nvlddmkm.sys) while is installing drivers and from system restart is error: SYSTEM_SERVICE_EXCEPTION (nvlddmkm.sys).

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Debugging :: BSOD While Gaming And Internet Use?

Jun 7, 2014

This is basically a fresh install. I only really installed steam along with the drivers for my motherboard and gpu. It originally did it while on steam only but has since done it other places. Last night was particularly bad, as it would BSOD and then sit on a black screen while trying to load up. Turning it off and on eventually started it back up. Then it did a weird thing where it would keep rebooting itself. Eventually I shut it down for the night.

specs incase these are needed

Intel Core i5-4460 3.2GHz Quad-CoreGigabyte GA-B85M-DS3H Micro ATX LGA1150
Team Vulcan 8GB (2 x 4GB) DDR3-1600
Crucial M500 240GB 2.5" SSD
Sapphire Radeon R9 270X 2GB Dual-X

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Debugging :: Frequent BSOD On Every Start

Nov 10, 2013

I just install my computer last week and nothing wrong with my computer. But now sometimes i get BSOD when i start my computer. I get BSOD when start my computer and enter the desktop.

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Debugging :: Win 8.1 - Random BSOD 0x00000139

Sep 15, 2014

I have BSODs in Win 8.1

Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd000`228cb140
Parameter 3 : ffffd000`228cb098
Parameter 4 : 00000000`00000000

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Debugging :: Win 8.1 64 Bit - Multiple BSOD Crashes

Dec 13, 2013

I encounter really frequent bsod crashes (3-6 every day) with various errors on my relatively new notebook - Asus G750JH-T4080H. these include:

INTERRUPT_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED
TIMER_OR_DPC_INVALID
DRIVER_IRQL_NOT_LESS_OR_EQUAL and
KERNEL_SECURITY_CHECK_FAILURE

Additional info: They mostly occur when in windows, browsing the web using firefox. only very seldom they appear during gaming. i also have to admit that i made recent changes to registry (regarding "The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout." errors in event log/viewer") because of another problem (but the bsods were already there before that changes, but maybe not so frequently).

I just installed the new 8.1 windows updates, 30 minutes later new bsod appeared (uploaded current Diagnostic Tool zip):

UNEXPECTED_KERNEL_MODE_TRAP

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