Dell :: Restore Installation Disk For Windows 8 From Corrupted HD
Jul 24, 2014
Running Windows 8 on an Inspiron 15 and the hard drive crashed (cannot boot). Of course, I did not make backup Recovery DVDs, and I am beyond the warranty period so cannot get them from Dell. However, I was able to boot the system running Linux, create a RAW image file of the OS partition, and then was able to recover my data files. Which made me wonder--are there files in separate partitions that could be recovered to create a recovery/restore disk? My goal is to replace the hard drive and reinstall Windows 8 on the new drive (assuming that the product key, which I do not have, will reactivate automatically.)
I haven't seen anything in the forums about this approach to generating reinstall disks.
My alternative, since I have been able to recover my user files, is to purchase a new laptop.
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Dec 26, 2013
On my friend's Dell Inspiron laptop, Windows 8 will not boot. I want to boot to the repair disk to restore an image I had created. F12 on boot does not show the DVD drive as an option. I went into Setup/Boot and disabled Secure Boot, still did not show the DVD as a boot option. I went back to Setup and selected Boot List Option>Legacy. Now it shows the DVD drive as an option to boot. I booted the repair dis, went through all the dialogs to select the image I had created, but when it goes to restore it it says it cannot because the image was made in UEFI, and it is now set for BIOS.
I went back into Setup/Boot and I see that the option Load Legacy Option ROM is now Enabled, it did it on its own. As a test I set it back to the defaults and re did it as above, and again it automatically changes Load Legacy Option ROM, which I assume is what is creating the problem.
So my question is what do I need to do to boot from the Windows Repair Disk?
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Apr 6, 2013
I have a XPS 8500 with preinstalled windows 8. I tried to install Ubuntu 12.10 on it. When I partitioned the disk, I accidentally format the whole disk. Then I could not restart to Windows 8. I didn't make any backup or recovery media. How to restore factory image?
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May 8, 2014
the hard disk of a Samsung Ultra 5 crashed. I have got a new hard disk. How do i restore windows 8 and Samsung drivers to the new hard disk? My friend has an exact notebook. How do i copy the recovery partition from his pc and use it on mine?
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Jan 1, 2014
I have a .dll which I use to Show sort headings in all views (Win 8, File Explorer)?
I recently had to reset my Internet Explorer settings to remove Conduit Search hijacker. This stopped explorer7fixes.dll from working in File Explorer, because it was loaded into IE as an 'addon'. Now I cannot get it to work no matter how much I unregister and re-register the Explorer7Fixes.1.0.0.2 version of the .dll, and this is even after restarting explorer.exe/restarting/shutting down.
System Restore fixed this problem for me the last time it happened (I restored back to a time when explorer7fixes.dll was working), but it appears that won't work this time as my restore points are corrupted. Gives the error code (0x81000201)
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Dec 28, 2013
I have a Toshiba 2TB External HD that came with NTI Backup software. Seemed to work fine until Win 8.1 installed and now I get the 'Corrupted' message, although the Drive shows up in This PC. Driver appears okay and as far as I can see the USB 3 hub the Drive is connected to is working. Have tried in USB 2 but with same result.
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Dec 8, 2013
I have Dell XPS 8300 and made a set of dvds when I got the machine. I don't remember if I made them before or after a Dell tech deleted my recovery partition.I have since made a Win 8 dvd from the downloaded iso file and using the library, moved to Win 8.1.
I am asking if there is a way I can restore or obtain the recovery partition.I have the original Win 7 cd, the 2 dvds I made when I got the pc and the Win 8 dvd I created.If the recovery partition is not in the Win 7 dvds(as I said above) is there any way to get that partition back?
When I moved from Win 7 to 8 with the disc I did not see any opportunity to create this recovery disc. I thought if I selected 'custom' after 0 unallocated space, then 'drive options adv', 'new' and 'apply' it would be automatically created.I never saw anything like that so just 'next it' to Win 8.
P.S. I have a Dell Laptop which is similar to the desktop and it has the recovery partition.
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Jun 27, 2014
how to fix a corrupted looking Windows 8 start menu with no corrupted files found. I know that's a really bad way to explain the situation. I have uploaded a screenshot which I hope explains the issues. I wanted to add the blank squares do not work and also the Maps button.
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Feb 24, 2013
I have Latitude 10 tablet that now has Enterprise edition of Windows 8 installed and this has removed the Dell Picks section in the Microsoft app store. Is there any way to get this back? I have an app installed on another device that is Dell exclusive and I cannot find any way to get it installed on the Latitude 10 even though it is a Dell device.
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Feb 10, 2014
My hard disk crashed. I have a recovery cd created on the time of purchase. I bought a new hard disk for this purpose. Now when I am trying to recover from the same cd it is getting stuck at 40 % showing error. I searched for this error and got something as such recovery disk can work on OEM hd. As my old hd has crashed how can I recover over there. Is there any system that dell provide me with necessary operating system so that atleast I can use my system.
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Feb 27, 2014
I tried to put my computer in safe mode through system configuration and when I rebooted the computer will not start. It simply does nothing, I hear the HD start to work and the light flashes but nothing, it doesn't show anything on the monitor. I do not have a system restore disk either.
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Jan 21, 2014
How create a repair rescue disk Windows 8 to restore Registry ONLY?
''Have a new HP Envy 15t-J100. Has a Recovery Partition. I created a Boot USB stick. Fine
I recall with other Windows versions & and such you could create a repair/rescue CD that basically allowed you to restore your settings to an earlier Registry Restore Point.
Will the Recovery Manager (on USB) do this as well?
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Aug 31, 2014
I am running Windows v 8.1, would like to go back more than one restore point, and cannot do so.
When I click System/System Protection, click the [System Restore] button and choose the "Choose a different restore point" radio button, I am only offered a single restore point. I understand that some users also see a radio box reading "Show more restore points," but I have no such option. Is there a download available or some other way to see more than one restore point? I tried restoring in the hope that I could then see a prior restore point, but not such luck. The reason I need to do so is that I'm getting an annoying malware pop up in my browser and going back a restore point (or two) seems to be the only way I can find to make them stop displaying.
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Jan 26, 2014
I recently had to do a system restore through the Dell System Restore programme, however now it appears I cannot activate Windows 8 - I get the "Windows cannot activate right now. Try activating Windows later".
I have tried entering manually through a command prompt but all I get is an error 0x8004F80B. How to resolve this?
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Feb 16, 2013
Cannot create a Restore Point. I try thru Control Panel -> System and Security -> System -> System Protection.
No available drives show under Protection Settings.
When I try to launch thru System Config -> System Restore, a pop-up tells me Starting System restore, but that just hangs there forever. I have to stop it in Task Manager.
I have tried sfc - no reported problems.
Malwarebytes Pro and anti-virus report no problems.
Windows update service is auto - running
Volume Shadow copy is manual - running
Dell diagnostic program reports no error.
Dell XPS 8500 Windows 8 Pro.
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Jan 12, 2013
I'm thinking of buying a new Dell desktop but not interested in Windows 8. With my current Dell desktop I have the Windows 7 OEM disk for reinstallation. Could I use that disk to install Windows 7 on a new Dell PC (or maybe even just a partition of it) or will it refuse to install because it's a different machine?
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Jul 4, 2014
I have a windows 8.1 dell laptop ,for some reason system restore is not creating points manually or automatically, when I try to make a restore point manually the working bar just keeps moving at the sane time though I noticed in the device manger a generic volume shadow copy entry will show up with a yellow mark beside it ,I have tried maybe 10-15 times to uninstall this and try system restore again ,but this keeps repeating itself,
I have also went into safe mode but system restore points can't be made under safe mode, I did the repository thing where I rename that folder to old and reset repository in safe mode ,same result .
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Mar 2, 2013
I have created two disk images. I deleted the first one but in the restore point pop up the title is still here (but is empty!!! The red one.) How can delete it????
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May 15, 2014
I have two hard disks, and I have a system image that I made of the OS, it is stored on the second disk, the one without the OS. Both disks have sharing turned off.
What happens if I can't boot into Windows, and I want to use EaseUS backup to restore my system? Will I be able to access the system image, if I boot from the EaseUS live CD? Or will I be denied access, because it is not a shared disk?
And generally speaking, is it advisable to have sharing turned off, or on? I am not on a network, but I have several user accounts on the same OS. What security settings are good for my situation.
Okay, experience is the best tutor. I booted from the CD to see what would happen, and yes, it can read the system image file off of the hard disk. But I would still like to know what are the security settings for sharing etc.
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Sep 19, 2013
I just got a new XPS 8700 with Windows 8. I have an SSD drive from the Windows 7 system that it is replacing that I want to use as the boot and C drive of the system. The XPS 8700 is new, so I don't need to preserve any data on it.
I made a set of recovery DVDs. I disconnected the hard disk and installed the SSD. I followed the instructions on the youtube video "Windows 8 Restoring From Dell Recovery Media ." I choose the factory refresh option (only restores system partition) when it appeared. It went through the entire restore process and appeared to work. It took a long time, no errors were reported and it said recovery completed. When I rebooted, the system was running Windows 7 from the old system the SSD came from.
There are only two partitions on the SSD, a 100 MB boot partition and a 80 something GB system partition. If it didn't put Windows 8 on the SSD, what was it doing all the time it said it was "preparing your hard drive", restoring your system" and "finalizing"?
I then booted from a Partition Wizard bootable DVD and deleted all the partitions on the SSD and wiped it (overwrite the disk with 0's). I tried the recovery process and this time it did not give me the choice of factory refresh or factory recovery. It just says "your drive size is not supported for this process. Please use a hard drive of at least 931 GB in size." Why on earth does it need such a large disk size to recover?
How do I get my SSD set up?
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Sep 15, 2014
I am attempting to repair a Dell Inspiron 5520 Laptop for a friend of mine.
He's been having issues updating it for sometime and when he called me he was having a "Windows update hasn't been able to check for new updates for 30 days" pop-up appearing every few seconds that was rendering the laptop almost unusable.
I managed to stop that by disabling automatic updates. When I attempted a manual update I got the message :
Windows could not search for new updates: Error Found Code 80070BC9
Other times it would say it needed to be restarted and would go into a restart loop that was generally
Restart one - no message
Restart two - configuring updates - 33%, 67%, 100%
Restart three - failed to configure updates - reverting - restarting
Then would go to the normal login screen
I tried SFC /Scannow which seemed to work and say a restart is needed to implement changes but then fails on restart
DISM didn't work when attempting to run it from the machine but got to 100% when I ran it from my own Windows 8 install disk but then failed and needed a restart to undo the changes.
I also tried a repair and a restore of the current Windows installation but got : Error Code: 80070490 both times
The laptop didn't come with an install disk or serial so it seems restoring it from external media may be out of the question?
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Mar 25, 2014
restore my laptop to factory settings (or rollback my OS from Windows 8.1 to Windows 8) as it is when shipped out.
I have faced many problems with the upgrading (from Windows 8 to Windows 8.1.) and my pc has become slow. F8 does not work.
I just want my laptop back to its original factory settings. i don't want the windows 8.1.
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Oct 28, 2013
I boughrt Inspiron 2350 2 weeks ago. And I updated to windows 8.1 soon. After then, Computer has not worked, so I would like to reinstall clean.
I would like to know how to get the recovery disk. And I tried the chat, but chat is always close.
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May 18, 2013
Dell XPS 12 running Windows 8 x64. Had it for about six weeks, and I had two problems I with it:
- every so often (maybe once a week), when I would turn it on, instead of booting into my normal startup screen, it would say 'Preparing Windows', then boot into, like, a generic account with none of my programs or files or anything... shutting down and restarting fixes that problem. A little annoying, but no big deal.
- every so often (maybe twice a week), I I'd shut it down, and I'd get the BSOD, with 'SESSION_HAS_VALID_POOL_ON_EXIT' given as the problem. I bit of Googling seemed to reveal that this was a fairly common issue with Wi8 on this particular machine, so I never worried too much about it.
I'm describing these problems because they might shed light on the NEWEST problem, which is as follows:
Did a Windows 8 update yesterday, and today I discovered that when I turn the machine on, I get 'To skip disk checking, press any key within 1 second' at the Dell startup screen... I didn't press anything, but it didn't seem to go into disk-check, booting normally into Windows instead. I tried to do a disk check, and right away, it told me 'Windows has found problems with your disk', telling me I had to restart to fix them... so I did, and got the same 'To skip disk checking...' message, followed by an immediate boot into Windows instead of any disk checking. I tried to do a system restore, thinking one of the updates might be causing the problem, but when I try to do a system restore, it tells me that I have to run check-disk first (but every time I do, I get the same routine I just described above).
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Jun 16, 2013
I am following the instructions on how to restore my factory defaults but I am getting an error coming up, this is the error code: 80070490
What this error is and how to resolve it? This is stopping me from doing any restores.
Also when my laptop boots up now, it goes to a black screen and displays this message: Media check [fail] what is causing this & how do I resolve it?
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Nov 15, 2012
I have a new XPS L521X that came with Windows 8. I hate Windows 8 so I decided to install a generic copy of Windows 7 the other day. I'm now having issues with Windows 7 and would like to factory restore the system, but since windows 7 overwrote the MBR, I am not able to access the Dell recovery. The hard drive still has the PBR Image partition, I just don't know how to boot from it. How I can boot into the Dell recovery and restore back to Windows 8? Is there some sort of UEFI boot option I can just add in the BIOS?
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Jun 8, 2014
I have a Dell laptop Inspiron 15R 7537 that came with Windows 8. Yesterday I upgraded to Windows 8.1. Everything seemed to work fine after the upgrade. I shut down and re-booted several times with no issues. When I turned the computer on as usual today, I got the log in screen, then it briefly went to the desktop, then came a gray screen that blocks 99% of the desk top. This gray screen says "please wait" and has a cancel button at the bottom. It hangs forever and the cancel button doesn't work. It gives no other information.
I read several threads on the Microsoft Windows forum and this seems to be a common problem. How to boot using the Windows 8 recovery media disk that came with the Dell computer. I selected Troubleshoot, then Advanced Options, then Automatic Repair. I got a message that it couldn't do an automatic repair, so that didn't work. Next I tried System Restore, but I got a message that there were no restore points available from which to restore. Just to clarify - the Recovery Media Disk I have from Dell is for Windows 8 - not 8.1 - so maybe that's the problem.
The computer is totally worthless the way it is now, so unless there is some fix for the hanging gray screen in Windows 8.1, I would be happy just to reload the original Windows 8 Operating System. At least that worked.
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Dec 28, 2012
I am thinking of installing a new hard drive to my Dell XPS 8500 (replacing the one that came with my system).
I have made DVD's that will install the factory image using Dell backup. If I install a new hard drive can I use these DVD's to install Windows 8 (the factory image) to my new hard drive?
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Nov 21, 2012
I wanted to restore my laptop back to factory settings before passing on to a friend, but when running the DataSafe restore software something went wrong and the laptop will no longer boot...doesn't seem to recognise that the hard disk is there.
BIOS settings recognise the disk and going into Boot Options (F12) I can get to diagnostics which gets as far as the memory tests then the processor overheats and the laptop shuts down (which was why I got a new laptop in the first place!)
Fortunately (I thought) I have the Recovery DVD that I created when first used the laptop, that boots fine and but when try to restore to factory settings it produces the error 0x400110020000100a as soon as the formatting screen comes up.
The laptop is an Inspiron N5010 if that makes any difference.
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Aug 26, 2013
I have a Inspiron 3521 laptop and I am doing a factory restore as mentioned in this article. [URL] .....
But in the Step 9, 'select the backup you want to use in the list below', I get empty list. Does that mean my laptop doesn't have a factory image?
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Nov 3, 2013
My Dell inspiron 17 SE on Win 8.1 has crashed when I was trying to initiate a factory restore. I did the free upgrade from 8 – 8.1 and since installing I have had nothing but problems.I was in the process of formatting the HD to return this junk heap to the store where I purchased it, when I had a message of “some files are missing, please insert media”.I pressed cancel, restarted the computer - which then into a loop, and that’s all it does now.The sequence is:Start up - Automatic repair (your pc did not start correctly) - Preparing automatic repair - Diagnosing your computer - Your PC ran in to a problem and needs to restart - repeat.I then ran trouble shooting and F12 diagnostics which told me nothing was wrong and then proceeded back into the same loop on exit.
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