Dell :: No Bootable Device - Windows 8.1 Update
Oct 17, 2013
XPS One 2710. I updated to Windows 8.1 via Windows store today. The installation went fine but it couldn't reboot because of "no bootable device". The setup/bios is set up on uefi mode/safetymode on. I've tried to disable safetymode or run in legacy but no luck. I have no bootable device and expected the installation to go just fine. Now what?
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Jan 28, 2014
I was just on my computer about an hour ago when it froze up and I had to restart it.
Upon restarting it everything was normal until I ended up getting a screen w/ a loading bar saying "2.2 TB Infinity: Press any key to enter boot menu". At first I just let it load - which brought me to a black screen saying "No bootable device found, press any key to reset". And of course, when I pressed the key the computer reset. Then it happened again - this time I tried pressing a key - nothing. The loading bar stopped (like it was trying to bring up the boot menu) but nonetheless it brought me back to the black screen once again telling me to press a key to reset. Over and over again this happens - I tried inserting my Windows 8 CD; nothing.
My computer is a Cyberpower PC
MSI Motherboard
Windows 8
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Feb 3, 2014
I have an Acer M5-581T laptop with windows 8.1 (windows 8 was already installed when this laptop was bought) and has been running fine since i received it. Last night I accidentally dropped the the right hand side of my computer about 2 or 3 inches but no more. I didn't think anything of it until this morning when i tried to start up my computer and was successful until when i tried to open an application on my desktop and my computer froze. Also when i started up my computer i heard a scratching or cracking sound in the right hand side and this continued for the nect couple times i tried to restart my computer.
So, after it froze I restarted my computer just by holding the power button and upon turning it on again after the Acer start up screen i got the message "No bootable device. Hit any key." in a blue box. Hitting any key did nothing obviously. After some research i was able to press F2 and open up BIOS but with messing around with the settings and even changing in secure mode from UEFI and Legacy BIOS doesn't seem to work. Pressing control+alt+delete doesnt work, it only restarts my laptop. I haven't really done anything like try to change my laptop from windows 8 to windows 7 so it is still windows 8.1.
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Aug 4, 2013
I'm trying to install wi8 from a bootable usb device, i've this screen for more than 30 minutes now ..
it's NTFS formatted.. i set the BIOS as the following: 1st boot dev. USB-ZIP, 2nd USB-HDD, 3rd USB-CDROM i made it via Windows7-USB-DVD-tool
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Oct 16, 2014
I've recently replaced my secondary HDD in HP Pavillion dv7 (primary is SSD@W8.1) and as soon as I booted up computer, I got error "no bootable devices found". The first thing that I tried out was bootable USB with Windows 8.1 whereas I ran "automatic repair" several times, without any luck.
Then I opened up command prompt under advanced menu and ran:
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd
None worked, probably because of "element not found" error. I also tried with diskpart where I manually selected (see screenshot) SSD system partition for active one, but still without any luck.
I also created bootable Minitool Parition Magic USB and ran Rebuild BCD from there and it still didn't work.
[URL] ....
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Jun 19, 2013
I can not found Imaging Device option , due to which my integrated webcam is not working ... I am Using Dell inspiron 5520 , I have tried millions of things ...
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Oct 28, 2014
I know when I bought my last Dell's they would send the Operating System Disk with it so I could re-install. At the price I paid for the system why was one not included? How do I get one, as I have purchased the license already with this system.
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Jan 31, 2013
After several replacements and repairs in my machine, I am wondering if my settings are still correct...
I would like to use my 32GB SSD as a RAID0 (I believe) caching device, to speed up the boot process and frequently used apps.
In the Intel(R) Rapid Storage Technology Option ROM, I created a RAID0-volume of 29,8GB, then went to install OS.
In the BIOS, I had to boot in AHCI-mode, or else I couldn't see the 2TB HDD to install Windows 7 to... (in RAID-mode, it could only detect 29,8GB of Unallocated Space)
However, now I have Windows 8 installed (clean install from 7), and in Disk Management, I see my SSD as a Standard Drive, with MBR and 29,82GB of Unallocated Space.
How do I setup this SSD device to act as it is supposed to act? Do I format it, partition it, make it Active, make it a Dynamic Disk? Or is it not possible since I've installed Windows in BIOS AHCI-mode?
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Nov 25, 2013
I have a Dell Inspiron 7720. I have created an uefi bootable usn flash disk with rufus 1.4b
I'm trying to boot from it so i can create a Windows 8.1 uefi installation and the problem is that the usb flash disk wont boot.
I have secure boot enabled and legacy option rom disabled.
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Jul 22, 2013
I upgraded my Dell XPS10 from Windows RT 8 to Windows RT 8.1 Preview.
It has 2 serious issues:
1) Windows RT is not activated.
2) Device gets stuck at boot logo.
Now I'm trying to use a USB recovery drive to roll my XPS10 back to Windows RT 8. Unfortunately I failed to use the recovery files from Microsoft Surface RT, XPS10 could not boot with those files.
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Nov 7, 2013
I have a Dell XPS 15Z, which I bought off a friend. They recently updated to Windows 8 and so now thats what I have. But when i go into my drivers its telling me that i have an unknown driver. no solutions online have answered my questions though some came close. So, this is what i know:
Unknown Device
Device Type: Other devices
Manufacturer: Unknown
Location: on PCI Express Root Complex
Hardware Ids:
ACPIVEN_SMO&DEV_8800
ACPISMO8800
*SMO8800
i don't know if this is related but my laptop also wont charge. I just bought a new AC Adapter to replace the one i had, and it still isn't charging. The light blinks red 4-5 times and blue/green once. ive searched online to see what the problem is but i cannot do some of the fixes as the computer is at 0% battery.
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Oct 23, 2013
Since a few years i'm the happy owner of an Asrock ION 330 HT PC. I use it for that purpose, Home Theatre PC. When i bought it, it came with Windows 7 installed, and a working IR remote control (Media Center green button type of remote).
I updated Windows 7 to Windows 8, with everything working fine. However, since the update to Windows 8.1, my IR Remote stopped working. Device-manager now describes it as an 'unknown device'. When I have device manager search for updated drivers it says :
'A driver was found for this device, but an error occured during installation.
Nuvoton W836x7HG CIR Device Driver
This action requires an interactive Windows-computer.'
Microsoft support redirects me to Asrock support for updated drivers.
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Jun 21, 2014
I would like to delete obsolete drivers from the "update device driver" screen in the device manager. More specifically form the "I want to choose from a list of device drivers on my computer" screen. How to do this?
Attached a printscreen :
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Apr 3, 2014
My (12-year-old) son's computer won't boot. It's a Dell Inspiron 17" running Windows 8, bought from Costco in July 2013. When I turn it on, Dell logo comes on and then in upper left it says "Checking Media [fail]", then "checking media" again, then "No Boot Device Found. Press any key to reboot the machine". I insert a USB recovery drive (it was made for my Toshiba that runs Windows 8.1, but it should work anyway, right?).
I choose US keyboard layout and it then opens into Recovery Environment. I choose Troubleshoot → Refresh Your PC. Message appears "The drive where Windows is installed is locked. Unlock the drive and try again." I go to Troubleshoot → Startup Repair, which runs and then says "Startup Repair couldn't repair your PC." I then go back to Troubleshoot → Command Prompt and run chkdsk on Windows drive (c). It says "Windows has checked the file system and found no problems." Dell would probably tell me it's a hard drive failure and tell me to buy another one.
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Dec 31, 2013
I have just bought a diskless XPS1645 and have clean-installed Win8.1. All is well, apart from...
1. Device Manager shows two Base System Devices that remain 'undriven' - what the items may be and what drivers are required?
2. The volume and DVD eject buttons don't. (The Wireless button definitely does.)
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Sep 3, 2014
I was using my laptop at home and was trying to connect a USB external hard drive. About one second after I connected the device, I get a pop-up saying the device was not recognized or the device malfunctioned (which isn't the case as the device works on other computers). I tried using a thumb drive, a USB mouse and a headset, only to get the same pop-up. The computer has the Intel 4th Gen i7 4500, and is currently running Windows 8.1 (x64).
When I checked the Universal Serial Bus Controllers using the Device Manager, I see four items:
1. Generic USB Hub
2. Intel(R) 8 Series USB Enhanced Host Controller #1 - 9C26
3. USB Root Hub
4. USB xHCI Compliant Host Controller
The fourth controller has a warning sign beside it, and when I click on the controller, it says "the device cannot find enough free resources that it can use. (Code 12)" When I try to update the driver, or delete then re-install, nothing changes. I've tried downloading the USB 3.0 eXtensible (...) driver which I've read could be the fix, and it says that the machine doesn't meet the system requirements. I feel like I'm missing an "Intel(R) 8 Series" controller seeing as the one I have says "#1", but whenever I scan for new drivers or driver updates, nothing comes up.
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Feb 15, 2014
How can I solve Playback & Record device not found in windows' sound?
Sound driver status in device manager still has no conflict and Realtek Audio manager can detect only plugged in jack. I have tried to reinstalled audio driver without any conflict but still nothing in windows' sound.
If I try to restore by windows restore point, would the problem solved?
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Aug 16, 2012
I am using Inspiron 1545 which has Dell Wireless 365 Bluetooth Module which is of broadcom. When I try to install driver compatibility issue comes up. It doesnt proceed even though i have marked compatibility as windows 7 or vista too.
I have tried using the broadcom tool to detect the device and install the driver but that also fails to detect the module.
And when i use my second OS windows 7 bluetooth works flawlessly. So its only windows 8 not able to detect my hardware. I have also checked in device manager and there also it is not present.
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Jul 5, 2013
If i update windows 8, system gets into automatic recovery while restarting ..... its inspiron 14z 5423... always i need to reinstall the OS....
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Mar 19, 2014
Over the last several days I have been attempting to update windows to 8.1. It starts, tells me that it is installing. At this point I have been unable to stay through the length of the install to see the point that the crash actually happens.
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Oct 22, 2013
I've tried for several days after several reboots, etc. I am running a Dell OEM version of Windows 8 on an Optiplex. It just sits at "Downloading" and when I hover over it it says "0% complete". Apparently I can't use the ISO because I need a key which the OEM version does not have. how I can get this thing to update?
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Oct 18, 2013
When trying to update to 8.1 through the store, it tells me I need to uninstall the Dell Data Protection Access program first before continuing with the update. I've done that (I removed all parts: Access, Middleware, and Drivers), it's no longer showing up in my Installed programs list, yet when I try and continue the Windows 8.1 update, I get the same message.
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Aug 27, 2014
I have a Dell XPS 18 portable all-in-one machine that came with Windows 8, then I updated it to Windows 8.1 without any problems. It caught a nasty virus and I had to restore it to factory settings, which leaves me back at Windows 8.
I have tried multiple times to install the Windows 8.1 update through the Microsoft Store but keep getting Error Code 0xC1900101-0x40017. I have tried the following but get the same result;
Ran all of Windows Updates that would come up Verified that all drivers were up to date. My video driver is NOT a Nvidia but an Intel. I've seen posts stating that this driver needs to be updated in order to fix the problem. Ran Selective Start Up
Antivirus running is Avast!
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Sep 15, 2014
I am attempting to repair a Dell Inspiron 5520 Laptop for a friend of mine.
He's been having issues updating it for sometime and when he called me he was having a "Windows update hasn't been able to check for new updates for 30 days" pop-up appearing every few seconds that was rendering the laptop almost unusable.
I managed to stop that by disabling automatic updates. When I attempted a manual update I got the message :
Windows could not search for new updates: Error Found Code 80070BC9
Other times it would say it needed to be restarted and would go into a restart loop that was generally
Restart one - no message
Restart two - configuring updates - 33%, 67%, 100%
Restart three - failed to configure updates - reverting - restarting
Then would go to the normal login screen
I tried SFC /Scannow which seemed to work and say a restart is needed to implement changes but then fails on restart
DISM didn't work when attempting to run it from the machine but got to 100% when I ran it from my own Windows 8 install disk but then failed and needed a restart to undo the changes.
I also tried a repair and a restore of the current Windows installation but got : Error Code: 80070490 both times
The laptop didn't come with an install disk or serial so it seems restoring it from external media may be out of the question?
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Nov 17, 2013
I have an Inspiron 17R SE 7720 and yesterday evening I updated from windows 8 to windows 8.1. This went good. Only this morning I noticed my webcam don't work anymore. Before the update it worked fine. I use it daily to talk with my girl.
The only applicatie we use it for is facebook. When I use Dell Systeem Detect, and I let it check my webcam, it shows and it gives images. So I think it is not a problem of the hardware.
I also tried to download Dell Webcam Manager 2.0 but that says I dont have a special card in my laptop. Also when typed in my service tag in de website, I didn't get any new drivers / programs for the webcam.
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Apr 17, 2014
when look in the device manager i get this:
[URL]
and PCI Device above this to unknown device ( i took this photo from google)
when i try to delete it back after restart or Scan hardware change
lenovo ThinkPad Edge E540 20C6006JIV win 8.1
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Dec 26, 2012
After updating the BIOS to A09 Windows 8 won't boot anymore.
The BSOD reports an issue with winload.efi and error code 0XC0000001.
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May 13, 2013
Each time I attempt to run Blue Stacks I receive and error msg to upgrade video drivers. I have updated from the Dell website, but continue to receive the error. Any success running BS on an XT2?
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Sep 1, 2014
I have an xps 8500 and it won't update to windows 8.1 from the store. I have tried uninstalling and reinstalling the update KB2871389 and nothing happens. . I am also running in administrator mode while I am doing this and the windows troubleshooter says something about admin privileges.
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May 14, 2013
I am willing to update ram of my laptop.I have a question after latest bios update i.e A13 can i upgrade my notebook's ram upto 16 GB?
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Feb 4, 2013
an error message in Device Manager when installing the network attached storage drives like MyBook Live, the drives themselves seem to work fine and i have access to them (most of the time) on my home netwok, however i keep getting that little yellow triangle telling me that something is wrong, specifically:
the device manager error code is This device cannot start. (Code 10)
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