Dell :: Studio XPS 1645 And Windows 8 64bit - Missing Base System Device Drivers

Dec 31, 2013

I have just bought a diskless XPS1645 and have clean-installed Win8.1. All is well, apart from...

1. Device Manager shows two Base System Devices that remain 'undriven' - what the items may be and what drivers are required?

2. The volume and DVD eject buttons don't. (The Wireless button definitely does.)

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Hardware Drivers :: Dell Studio XPS - Booting From CD Or USB Failure

Mar 5, 2013

I have a Dell Studio XPS, I have just installed an SSD for the boot / system drive and am using Windows 8.

I wanted to make an copy of the SSD for backup. I have tried a number of program which boot from CD or USB but they all start to load and then stop. The software tried is "Mini Tool Partition Wizard", "Driveimage XLM", and others.

I know the CD boot system works ok as that is how I installed Windows 8 to the SSD and the above software all starts to load and then locks up.

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Apps / Software :: Microsoft Visual Studio Missing Core Libraries

Dec 6, 2013

I can't install MVS on my Windows 8.1 due to missing core libraries. I've tried 2010, 2012 and 2013 versions and same error occurs anyway. I have a valid license.

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Dell :: Studio 1458 Notebook / Windows 8 - Can't Disable Sleep Mode

Dec 5, 2012

I recently updated my Studio 1458 Notebook from 64-bit Windows 7 Ultimate to Windows 8 Pro.  It is a 2.4GHz Intel Core i5-520M, 8 GB Shared Dual Channel DDR3 at 1066 MHz RAM, 512 MB ATI Mobility Radeon HD 4530 Video Card, 500 GB SATA @7200 RPM HDD.

Since upgrading, I have had no control over the Sleep function.  I have changed all settings I can find on CONTROL PANEL<POWER OPTIONS, and still the system goes to "Sleep Mode" if I do not touch it for a few minutes.  It even went to Sleep DURING the Windows 8 installation, which made it take longer than expected.

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Dell Studio 1535 Laptop / Windows 8.1 Upgrade Failed - How To Diagnose

Sep 2, 2013

Upgrading from Windows 8 ProWMC on a Dell Studio 1535 laptop. It ran for a couple of hours and was in the 'a few more things' stage when it decided to fail and roll everything back.

Now that it's back where I started, where do I start looking to try to find out what happened? I'm hoping it put some log files somewhere.

My first guess is that it's third-party drivers, will start by looking at those. There are several things which are old but still were working with Windows 8; I suppose one or more of these might not be compatible?

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Hardware Drivers :: Dell Precision T7610 With Win 8.1 Pro X64 - Missing Power Icon

Jul 17, 2014

I have a new desktop. A dell Precision T7610 with win 8.1 pro x64. I installed APC Powerchute personal edition last weekend. Went out of town and last night came home and noticed I had no power icon on the task bar. I am not sure if this started right away or not. I do like to change the power plan from balanced to high power depending on what I am doing. I can do through control panel, but I figure I should fix why I do not have the icon on the task bar now.

I tired uninstalling powerchute and it failed. I then re-installed and installed. Now power icon.

In the task bar, customize icons, and then turn systems icons on and off, the power icon is set to off but I cannot set it to on. Under customize icons, if I try to set to show icons, it says it is not active.

unfortunately I do not have a restore point before last night. Not sure if I never had any (new machine) or if some how they got deleted.

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Dell :: No Imaging Device Found In Device Manager - Inspiron 5520

Jun 19, 2013

I can not found Imaging Device option , due to which my integrated webcam is not working ... I am Using Dell inspiron 5520 , I have tried millions of things ...

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Setup Installation :: Dell Studio XPS 9000 - How To Upgrade Clean Install To SSD

Jan 11, 2014

I have a Dell Studio XPS 9000 running Windows 7 home premium 64bit and a USB 3 card installed. I want to upgrade it to Windows 8.1. I also have an HP laptop Envy dv6 running Windows 8.1 USB 3 compatible. I also have an Intel SSD 335 Series 240 GB, on which I want the upgrade to be installed, and a USB 3 NexStar caddy.

I imagine the most elegant approach would be to load Windows 8.1 on the SSD via the caddy connected to the HP laptop which is connected to the Internet, and then install the SSD into the Dell Studio XPS 9000.

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Accounts :: Dell Studio 1537 Laptop / Win 8 - Password Reset Disk On CD?

Aug 25, 2014

I see the write-up on how to make a password reset disk on a USB flash memory stick. But is there a way to make a password reset disk on a CD?

1. Inserted a blank CD in the optical drive.
2. Opened control panel and clicked "User Accounts". But in the left panel there is no option "Create a password reset disk". All I see are:
Control Panel HomeManage your credentialsManage your file encryption certificatesConfigure advanced user profile propertiesChange my environment variables.

Do I HAVE TO insert a USB stick to see the password reset option? (I don't have a spare USB stick to test with)

Running Win 8.0 on a Dell Studio 1537 laptop.

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Can't Install Dell Studio 1458 Laptop Video Card Driver On Win 8.1 Enterprise X64

Apr 16, 2014

I have the Dell Studio 1458 and i have Windows 8.1 Enterprise x64, When I try to install the video card which is: ATI Readeon Mobility HD 5400. I got Errors that say "there was an error when trying to install driver" (on devmgmt.msc).

Where can i find the correct drivers this version?

Here is my XML file with the results:

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Hardware Drivers :: Windows 8.1 - Unknown Device In Device Manager

Apr 17, 2014

when look in the device manager i get this:


and PCI Device above this to unknown device ( i took this photo from google)

when i try to delete it back after restart or Scan hardware change

lenovo ThinkPad Edge E540 20C6006JIV win 8.1

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Hardware Drivers :: Unknown USB Device (Device Descriptor Request Failed)

Feb 8, 2014

Last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???

Does Windows 8.1 having driver WHQL problems?

I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.

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Hardware Drivers :: Dell XPS 7100 System - Keyboard And Mouse Not Working?

Jul 18, 2014

No keyboard or mouse by attempting to add safe mode with networking. What is UEFI? Where do I find this USB viewable option as I am connected by USB?

I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.

Keyboard and mouse are the ones that came with the Dell XPS 7100 system. I'll try different USB ports and report back...didn't make a difference.

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Windows 8 Pro 64bit - Missing EPG In Windows Media Center?

Oct 29, 2012

I have just installed Windows 8 Pro 64-bit and added Windows Media Center. However I notice in the TV section there is no mention of the EPG despite it seemingly downloading the data during setup.

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Dell :: XPS 8500 - Install / Run XP Home Apps Under 64bit Windows 8?

Dec 6, 2012

I just got an XPS 8500 with 64-bit Win 8 (non-Pro).  I'd like to load a lot of XP apps from my ancient machine.  Is there a way to load/run them?  I've heard of HYPER-V, but it only runs on Win 8 Pro.  There may be other solutions, but I don't know which to choose.  I'd like to feel comfortable that whatever it is will work.  If the answer is No, should I go to 32-bit Win 7 or 8 (and would THEY work?) or some other answer?

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Setup Installation :: Required CD / DVD Drive Device Driver Is Missing

Sep 15, 2011

I am trying to install the new develp build of Windows 8 (x86) on my asus eeepc 1005pe. This is a netbook which doesnt even have a cd/dvd drive.

So anyway, I extracted the iso on a bootable usb flash drive. I boot, and when I click install it just hangs for about 10 minutes and then it gives me this error:

I tried setting the bios from AHCI to IDE. This does not work, I even get a bluescreen of death when I boot up in the current win7 sp1 install. But anyway on google I read a lot about this problem and one of the solutions is to put it on AHCI.. but not for me as it was already on AHCI. Anyway IDE is not workin either.

Just recently I installed win7sp1 on this netbook without a problem. I checked the sha1 hashes of the Windows 8 ISO and they are confirmed, so that is not the problem either.

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Dell :: WiFi And Bluetooth Not Working In Inspiron N4010 On Windows 7 64bit

Jan 9, 2014

Since past few days WiFi is not working on my Inspiron N4010 laptop. I am able to connect to internet through LAN cable but with wifi it keeps showing the yellow symbol in the network icon in system tray.

And For Bluetooth , the icon is not getting displayed in the system tray. Even If I am trying to start it with BTTray.exe it still doesnt work. And Bluetooth adapter is off, how to make the adapter on.

I tried installing the latest drivers of network .....

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Setup Installation :: Inaccessible Boot Device Error And Now BCD File Missing

Feb 27, 2013

I am having a problem with a new Dell Inspiron 15 3520 that came with Windows 8 installed and that I had been using for only a month when it went bad.

The problems started when I turned it off about ten days ago, and went I turned it back on a couple days later, and it was stuck in the apparently famous Windows 8 "Automatic repair couldn't repair your pc"/BSOD loop. I was not able to boot into safe mode. System restores made no difference. Somewhere along the line I found something that said that I had an "inaccessible_boot_device error".

From the repair menu maze, I was able to get to a command prompt. I used this to copy almost all of my files off of computer.

Chkdsk showed no bad sectors, no bad partition records, or other irregularities. sfc returned "Windows Resource Protection did not find any integrity violations". Some test (I do not remember which) showed that the boot record and BCD were fine. The Dell hardware diagnostic test showed everything working fine.

I am thinking that it is possible that the source of this was a virus or mechanical problem (I saw no evidence for either). If I had to guess, however, I would imagine that the computer stopped working after an automatic update pushed a corrupted/incompatible driver. I have seen discussions online about people having problems with NVIDIA video and/or SATA AHCI Controller drivers, and Windows 8 getting corrupted and stuck in the BSOD loop from that. At some point I saw a Windows Update Log (I am not sure where), that showed that, as Windows shut down the last time it was functional, automatic updates installed a new AHCI driver.

I tried downloading some new drivers for the 3520 from the Dell web site and installing them on the dead computer through a thumb drive and the command prompt. The downloads are all executables, however, and when I tried to run them, I get the message, "the subsystem needed to support the image type is not present". I believe that this message means that the driver executables are 32bit apps and won't run from a 64 bit command prompt. I also tried to use the "Drivers and Utilities" disk that came with my PC to do some driver rollbacks, but, I can't understand the file names or folder structure on the disk, and, when I try some to run some of the exe files ("setup.exe", for example) to get a gui interface, I get the "the subsystem needed to support the image type is not present" message.

After working on the problem for a while, I borrowed a friend's Windows 8 installation disk set. The computer will boot to the repair options off of the 64bit disk, but not the 32bit one. I did attempt a System Refresh off of the 64bit disk, and got back the message, "The drive where Windows in installed is locked. Unlock the drive and try again."

Around the time that I was messing with the BIOS settings to get the computer to boot off of the Windows 8 disk, I started getting a message "Your PC needs to be repaired - Boot Configuration Data file is missing some required information -- File:BCD -- error code 0xc0000034" at the start of my boot ups. I am not sure if I deleted a file somewhere during my repair efforts, or if I am getting this message because the computer is confused in efforts trying to boot off of the DVD. I get this message even with the DVD removed and the BIOS set to boot off of the Windows Boot Manager, however, so I am guessing that a file is now missing. And the message stops me from getting into the repair menus/command prompt any other way except through the installation disk.

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Apps / Software :: 32bit Application On 64bit Windows 8 System?

Jul 2, 2013

I have purchased notebook with OEM version of Windows 8 64bit. The system is not professional version of Windows 8. I would like to run 32 bit application which is not possible to install it on 64bit system.

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Debugging :: Dell Inspiron 7537 Running Windows 8 64bit - Unexpected Shut Down?

Jan 9, 2014

I have a Dell Inspiron 7537 running Windows 8 64bit. 8GB RAM, i7 processor. A little while ago it suddenly shut off. I went and checked the event viewer and got the info below. I think Toaster.exe is Dell's Backup and Recovery software, is that correct?

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Setup Installation :: Windows 8 64bit Won't Install On 32bit Vista Dell Inspiron 531

Aug 19, 2013

I have been given a dell inspiron 531 with 64 bit AMD processor, running 32 bit vista home basic, that has responded well to RAM upgrade to 4GB.

I want to install 64 bit win 8 pro media centre which I have on an original MS CD. either over current vista or on separate partition as dual boot.

For some reason the dell wont read the MS win 8 64 disk (or any other original MS OS disks I have (vista-32/7-64/8-32)) but reads pretty much everything else (DVD's excepted as currently has no DVD reading software.)..either through explorer or during is not only original ms discs that are a problem as dell won't read Windows 8-64 enterprise trial iso I burned myself either.

I have tried turning off security software (MS security essentials/MS firewall) change.

CD's all read fine via explorer on my lightly hopped up HP tx1340ea running win 8-64 pro media centre.

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Maintenance :: Windows 8 64bit Pro - System Repair Disc Fails To Boot

Feb 10, 2013

I have Windows 8 64 bit Pro Edition working fine using UEFI boot from a SSD disk. I've twice created a system repair disk on DVD but when I use boot override in the BIOS to boot from the DVD, I get the message "Non-system disk....

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Dell :: No Bootable Device - Windows 8.1 Update

Oct 17, 2013

XPS One 2710. I updated to Windows 8.1 via Windows store today. The installation went fine but it couldn't reboot because of "no bootable device". The setup/bios is set up on uefi mode/safetymode on. I've tried to disable safetymode or run in legacy but no luck. I have no bootable device and expected the installation to go just fine. Now what?

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Hardware Drivers :: Windows 8.1 Not Installing Any Drivers - Cannot Use Device

Sep 15, 2014

I'm running a custom build PC on which I clean installed a (legal) copy of Windows 8.1

My system works fine except it can not install drivers for ANYTHING non-standard. Keyboard, mouse, memory sticks, HDDs all work fine, however when I plug in my phone/tablet/camera etc via USB, it fails to install drivers and I can't use my device.

Here's what device manager looks like with my (android) phone plugged in

And when I select Update driver software, I get this error:

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Dell :: Configuring SSD As RAID0 Caching Device In Windows 8?

Jan 31, 2013

After several replacements and repairs in my machine, I am wondering if my settings are still correct...

I would like to use my 32GB SSD as a RAID0 (I believe) caching device, to speed up the boot process and frequently used apps.

In the Intel(R) Rapid Storage Technology Option ROM, I created a RAID0-volume of 29,8GB, then went to install OS.

In the BIOS, I had to boot in AHCI-mode, or else I couldn't see the 2TB HDD to install Windows 7 to... (in RAID-mode, it could only detect 29,8GB of Unallocated Space)

However, now I have Windows 8 installed (clean install from 7), and in Disk Management, I see my SSD as a Standard Drive, with MBR and 29,82GB of Unallocated Space.

How do I setup this SSD device to act as it is supposed to act? Do I format it, partition it, make it Active, make it a Dynamic Disk? Or is it not possible since I've installed Windows in BIOS AHCI-mode?

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Hardware Drivers :: 2gb Usable Ram On 64bit Windows 8.1?

Apr 11, 2014

I have 2x2GB ram & installed Windows 8.1 64bit Update 1 while usable ram is just 1.9gb.

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Hardware Drivers :: How Much Ram For 64bit Windows 8 Systems

Aug 26, 2013

I have 4gb of ram in my desktop computer and have noticed that when I am on the internet, listening to music in the background and the mail app is open. I am using about 40% of ram, which seems a lot.

how much ram should someone have when using windows 8 64bit?

how much ram do you have in your Windows 8 or 8.1 computer?

my laptop has 6gb of ram.

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System Imaging Missing From Windows 8?

Jul 9, 2013

I recently purchased an Asus X202E laptop with Windows 8. I immediately did an update for all important/critical Windows updates, but beyond that, I haven't added or changed anything else. When I run the "File Recovery for Windows 7" I do not see the ability to create a system image. I'd like to create a system image on a 32Gb USB drive but the option is not there. I've rebooted, and done lots of searching on the internet but, so far, I haven't seen any instances where this feature reported to be missing.

I do have access to TrueImage 2013, but I wanted to see how the native imaging product stacked up against it.

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Dell :: XPS10 - Windows RT Is Not Activated / Device Gets Stuck At Boot Logo

Jul 22, 2013

I upgraded my Dell XPS10 from Windows RT 8 to Windows RT 8.1 Preview.

It has 2 serious issues:

1) Windows RT is not activated.
2) Device gets stuck at boot logo.

Now I'm trying to use a USB recovery drive to roll my XPS10 back to Windows RT 8. Unfortunately I failed to use the recovery files from Microsoft Surface RT, XPS10 could not boot with those files.

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Dell :: XPS 15Z Windows 8 Unknown Device Located On PCI Express Root Complex

Nov 7, 2013

I have a Dell XPS 15Z, which I bought off a friend. They recently updated to Windows 8 and so now thats what I have. But when i go into my drivers its telling me that i have an unknown driver. no solutions online have answered my questions though some came close. So, this is what i know:

Unknown Device

Device Type: Other devices
Manufacturer: Unknown
Location: on PCI Express Root Complex

Hardware Ids:


i don't know if this is related but my laptop also wont charge. I just bought a new AC Adapter to replace the one i had, and it still isn't charging. The light blinks red 4-5 times and blue/green once. ive searched online to see what the problem is but i cannot do some of the fixes as the computer is at 0% battery.

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Setup Installation :: Conversion 64bit Operating System To 32bit

Oct 19, 2013

I have a 64 bit processor running 32 bit Windows 8. If I were to install the 64 bit Windows 8, could I restore the 32 bit System Image and preserve my files and settings?

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