Apps / Software :: Unable To Install Asus AI Suite 3
Jul 10, 2014
I just reinstalled my windows 8.1 pro because of usb driver corruption that occurred due to windows update driver update.
So i basically installed all my drivers using DRP(Driver Pack Solution) and all went well.
Then I wanted to install Asus Utilities like EZupdate,Aisuite,usb charger but none of their setup works .
Whenever I click on setup it starts some asus com services but after that nothing happens no setup screen is popping up it just quits.
And I am having problem only installing Asus Software other software are installing fine.
My pc specs are as follows:
1)Intel 4670 K
2)Asus Sabertooth Z87
3)12 GB DDR 3 ram
4)Windows 8.1 Pro X64
I already tried enabling and disabling UAC and smart-screen but that didn't affect the setup.exe.
I tried running all exe as admin that also didn't work.
There is no unblock button for the setup so it should work as normal.
I even re-downloaded the asus tools from their website still the setup wont launch.
I am using Bit-Defender Total security but i even paused protection and tried still the asussetup.exe nothing happens when i click it except starting some Asus service in task manager.
I tried some solution from asus forums running AI suite cleaner in safemode and re-try installation but still nothing happens when i click on asussetup.exe.
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Jun 20, 2012
how to install the Asus' MB support software, (like Ai suite, Turbo V, etc...) i need it for OC etc... they desn't want to install in Win 8, I tried with compatibility options, but it says that mb isn't supported...
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Oct 3, 2013
Using ASUS AI Suite in WINDOWS 8 and know if it works.Repeated searches on internet and ASUS forums are not looking good for this software to work .ASUS tells me the newest one should work,but did not seem positive,then after seeing some comments on internet about crashes of PC. I'd Like to use this rogram in Windows 8.On there support sites i am able to get most updated version,says for Windows 8,Win7,Vista and XP.
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Oct 29, 2013
So I usually copy the sysinternals suite to /windows. This in order to make it easy to use the tools in bat files and soI can quickly open them. Any ways in win 7 I didn't have a problem with this.
In win 8 I had some issues copying these files to %windir% but system32 was fine. I think this was due to my av (agnitum) preventing this. Not sure though. Any ways, now when some of the tools are updated I try to copy the whole suite again. Only it only works with overwriting the previous files if I copy over 1 file at a time. Sometimes it seems to work if I pull over 5-10 a time. But always works 1 at a time. This is one of the weirdest issues I have encountered. And yes, while doing this my av is disabled.
Any input as to why this happens?
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Aug 6, 2013
I have Nokia back up files that I want to open in Windows 8 using Nokia PC Suite.
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Jul 3, 2014
I am having a problem where any msi (and some .exe's) I have try to run to install a program have trouble accessing the AppData folder.
This is a recent install of Windows 8.1 (on a fresh drive) and then moved the user folder (which I think could be causing the issue). I moved the user folder using these steps User Folders - Change Default Location . I have proper access to the folder and everything. The most recent failure for me was Skype, after trying to launch the app which (seemingly) comes with Windows 8, I decided to install it myself. When I did, that box came up.
TL : DR - Programs will not install and it seems to revolve around my AppData folder.
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Jul 20, 2014
I am unable to run install program for realplaver 16. I get the error message "This app can't run on your PC" However the Windows Eight compatible website says that it is!
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Aug 26, 2013
Downloaded Office 2010 (had a disc but without driver wouldn't play). Used the key that came with the disc. Downloaded ok. I can find it in the apps, I can even have it open but when I try to open a Word file I receive in an email for example I get the screen that asks me to either buy it or if I already have it, to enter the key. Enter the key and it says it's not valid, but is the key I used to download.
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Oct 24, 2013
The problem is that I can't install the .NET Framework 3.5 on my Windows 8.1 because when i try to install it, appears:
"Can't install the following feature: .NET Framework 3.5
Can't find the specified file. Error: 0x80070002"
The same if i download the dotNetFx35setup.exe setup from Microsoft Website. I tried also in other 2 ways suggested here (Installazione di .NET Framework 3.5 in Windows 8) :
- In Control Panel -> Programs -> Enable or disable Windows Features -> .NET Framework 3.5 but i receive the same error
- I insert Windows 8 DVD in the D: Unit and i type in the prompt command this code:
Code: DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:d:sourcessxs
But I receive this error:
"Features Activation: 99.8%. Error: 2. Can't find the specified file"
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Mar 4, 2013
My roommate has a custom desktop PC, which runs Windows 8 x64.
It can't connect to the internet, or the local network. Windows says limited connection, but ping the router IP yields only lost packages. Solving the error with the automatic error solver, displays problems with the DNS.
The roommate says the connection has worked for a limited time, for about a 1/2 hour, but fell out from time to time.
He has tried to connect to our wireless router, a wireless n d-link dir615. It is set to WPA/WPA2 with AES cipher and PSK.The router runs the newest firmware available, which gives no issues for any other device in the house. (Including Iphones, android phones, old and new N-capable, and N-incapable laptops and desktops).
His PC has an almost unused Asus PCE N15 wireless adapter installed.He says it worked on a different network (He just moved in).
I have tried to give him a static IP and dns, both in windows, and get the router to assign one to him.
I have tried to give him an alternative DNS, e.g. OpenDNS.
I have tried to update his drivers, both the ones provided from Asus, but also one from realtek, since the NIC has a realtek chip on it.
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Apr 8, 2014
It's an Asus G75VW-BBK5 I got in November of 2012 (refurbished) running Windows 8.1 x64.
It always plays coy with shutting down/sleeping. Whether I am closing the lid, shutting down/sleeping from the menu/tapping the power button, it will always log off, give me the message that it is restarting/sleeping/shuttingdown in the center of the screen for a few seconds, turn off the screen, and then continue to run, such that if I tap a key or use the touchpad, it will instantly turn on the screen and give me a logon prompt as if I had never turned it off (but only logged off).
The only way to shut it down is to hold the powerbutton for a few seconds or remove the battery while it is unplugged.
Other than this, I can't complain of any outstanding issues.
I have attached the diagnostics usually requested for a BSOD troubleshoot.
If I remember correctly, you can ignore the dump file. That was from a BSOD caused by the secondary SSD being jarred loose when I wasn't gentle enough with it.
Other than this issue, there is no problem this laptop. I have, of course, run powercfg -requests to see if any processes were causing it. Nothing showed up.
How to get it to start shutting down/sleeping properly? I'm getting tired of finding it still running in my backpack an hour or two after I packed up. Sometimes I will only know that something is wrong when the backpack is hot or when I see it show up in my list of active computers on Teamviewer when I am using a different computer.
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Apr 13, 2014
I got into BIOS and found a menu I've never seen before.
Add boot option.
Path to boot option.
Create.
The add boot option doesn't accept letters or numbers. Any input is 'out of range'.
Asus model X551M, has a 500 gig hard drive.
So, how do I get this to work ?
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Jan 17, 2014
Alright, so my ASUS laptop has been getting a little slow lately, so I decided to reinstall. Now I know my PC has an ASUS recovery partition, which reinstall the pc with all the tools, drivers etc, since I've used it before. But now when I restart the computer and press F9 and reset, it doesn't work. This is what I do:
This is where it was supposed to give me the option to restore whole drive or just install windows to the primary partition. But now it asks for a CD, which I don't have. This PC never used to have a recovery CD, just a recovery partition.
Then, I read somewhere I could do the same from inside Windows 8, so I tried that as well by going to the charms bar, then Settings and then "Change PC settings". Then I selected "Update and recovery" from the left, and then went to Recovery, where I pressed the button to remove everything and reinstall windows. This is what I got:
So, I tried to see if EaseUs Partition manager showed the recovery partition. I started ASUS and these are the partitions it found:
I saw it found both a "Recovery" partition and a "Restore" partition. Now I assume the Recovery partition is the one Windows 8 boots into, and the Restore partition is the one created by ASUS. So, these are the contents of the Recovery partition:
And these are the contents of the Restore partition:
As you can see outlined in red, it does contain an install.wim file, so I know the recovery data is there. However the Windows 8 recovery environment just isn't able to find it.
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Mar 1, 2013
on my windows tablet the keyboard does not come up when i touch a box that needs typeing input like on my android tablet
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Jun 11, 2014
I purchased a new ASUS laptop a couple of days ago and have been trying to use the hotel wifi where I am staying to do the various updates and installs that new computers require. Unfortunately, while I can connect to my tethered cell phone, I cannot connect to the hotel.
I have another computer on hand that has no difficulties connecting to the hotel wifi, so I know the problem is in the new computer somewhere.
Network adapter is a Broadcom 802.11ac
Actions so far:
-Updated Windows 8.1 to current
-Attempted to reinstall drivers (uninstalling first) - Drivers are up to date and identical to the ones on manufacturer's site.
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Sep 11, 2014
I have been unable to connect two windows 8 laptops (dell and asus) to my home network (and internet). At the same time I have connected 2 xp laptops and 3 kindles with no problems. My security consists of using mac addresses only and all other security is turned off.
The offending laptops will also only show the 5gz and not the 2.4gz in available networks (one laptop is brand new and the other is about 1.5 years old). I have also disabled all security on one of the laptops to see if that was the problem (it was not). When trying to connect I have two basic reactions. The first is that its taking too long (cannot connect) and the other is that there is limited connectivity. In addition to that I am sometimes told that the ip address is not right (malformed, I think).
I got the mac addresses, of the offending laptops, by the standard cmd/ipconfig /all path and choose the wireless wi ip but have also tried the other wireless as well with no better results (just making sure)
I also have an edimax extender plugged in and it works. The laptops also show fewer network connections than my asus 1000ha w/d-link dongle. My own laptop, incidentally, is clicked into the 5gz network connection directly from the router (edimax kinda redundant <g>)
I posted this in windows 8 topics as I think this is probably a windows 8 problem given the ability to connect other machines with no problem.
The router is a netgear wndr3400 and is working just fine for all but the windows 8 machine.
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Jun 19, 2014
my sister with "word" or "spreadsheet" stuff. We both had the Microsoft "Works" suite on our computers, so this was not an issue. She has Windows 7 and I had Windows XP pro, but now I have Windows 8.1. I soon found out that my old Microsoft "Works" spreadsheet would not "print" on my new Windows 8.1. It was suggested that I switch to the "LibreOffice" program. I did that. Took a while, but I converted all my previous "word" and "spreadsheets" to the "LibreOffice" program. I'm still learning how to use this program. But at least I can print those spreadsheets.
On a spreadsheet. If I send her a "LibreOffice" spreadsheet she will not be able to open it. There is absolutely, positively, not going to happen, that I can install "LibreOffice" on her computer and that she is going to learn how to use it. She uses her computer for basic stuff that she needs and that's it.
I need a program that I can install on "my" computer, that is "Windows 8.1 compatible and that then when I send her a "word or spreadsheet" she will be able to open and readily use.
Of course, if I could resolve the issue of why my "works" spreadsheet won't print on my Windows 8.1 that would solve everything. FYI, you get an error message that states: No default printer selected. Go to Control Panel and resolve.
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Jul 9, 2014
Any way to do a clean install of Windows 8.1 on a Windows 8 tablet.
Tablet Model is ASUS VivoTab Smart ME400C-C2.
It came originally with Windows 8 32bit. I was wanting to know if there is a possibility of doing this with a Windows 8.1 Disc.
Now I know there is a way to hook up a portable optical drive with a cable called a USB OTG.
I was told by ASUS though i would not be able to boot from the optical drive like a PC or Laptop could and to be able to boot from this OS disc so i can do the install this way.
So is there is a way maybe by making a disc. image and putting it on it's MicroSD or running it directly from the disc, i am not sure how this would work wanting to do a custom install.
Question is there any differences with the Windows 8 OS on the tablet now, compared to the OS on the disc usually used for a PC or Laptop ?
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Aug 7, 2014
Last week, I tried to dual-boot install Fedora Linux onto my Windows 8.1 PC (Asus CM1435 Desktop). I resized the Data Partition (not OS partition) by 100GB. I then restarted the PC, and Fedora seemed to work okay, however, I could not got Windows to start anymore. I then turned on Secure Boot and other Windows 8-optimized settings and tried to start up again; it did not work, Windows could not boot. I tried to search up some details on how to fix this problem, and I came across bcdboot and bootrec commands, and ran them (/fixmbr, /fixboot, /rebuildbcd), however, there was no luck, as /rebuildbcd gave me a 0 disks found error. I also followed the instructions here [URL] At this point, "Windows Bootloader" disappeared from the BIOS. Restarting resulted in a "Missing Operating System" error.
I tried using a Windows 8 installation disk, and tried Reset and Refresh, but neither worked. Reset gave me "Recovery Partition could not be found" (was still there, just got messed up in the resize or something), and Refresh gave me "Disk where windows is located is locked" (perhaps from fast reboot?) Then, I gave up all hope on the current installation. I booted into my Windows 8 recovery disk, formatted C:, and installed it from there. When it got to "Windows needs to restart to continue", restarting put me to "Missing operating system", and I could not continue the installation. I tried it again, (formatted and ran again), but no luck there. TLDR: Installing Linux broke Windows. Deleted Linux and could not reinstall Windows from repair disk. Formatted partition for Windows and used Windows 8 disk to reinstall, but errors.
Current Issue: Cannot install
Deleted all partitions except a factory recovery partition and a data partition. SYSTEM partitions and boot partitions were deleted.
Put Windows 8.1 disk in, installed into unallocated space. After installation got to the "Restart Needed" part, PC restarts and does NOT continue installation. I looked at the partitions the setup installer made, and it seems everything is correct (MSR's, EFI boot partition, etc). However, PC won't boot from Windows Bootloader. My PC is on a GPT disk, UEFI BIOS. Windows Bootloader used to be listed in the UEFI menu, but now it is not listed, and cannot be booted to it. When I disable UEFI and boot, I get "Missing Operating System". With UEFI, it just says I need to disable it to boot.
[URL]
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Nov 3, 2013
I have one of the above tablets that came with windows 8.
Id like to do a clean install of windows 8.1 but the widows 8 key that came with it doesn't seem to work with 8.1.
Ive installed windows 8.1 using the generic key but i cant get my key to activate 8.1. when i insert the supplied key into windows it says the key cant be used ( or summit at work atm)
Is the problem that the windows 8 key it came with says ' Windows 8 Small Screen Touch '?
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Sep 15, 2014
I got a new ASUS x751M with a freedos and I tried to install win 8.1 the ordinary way (burnd a dvd). Changed boot priority to the dvd rom also enabled launch CSM. Also when I tried to launch efi shell it just said not found.
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Aug 11, 2014
After reading many threads about this UEFI stuff, i'm confused. I have a Asus Sabertooth z77 motherboard and will be fresh installing windows 8.1 full to Samsung 250gb ssd. I'm not quite getting what i'm supposed to configure on the MB for UEFI boot prior to installing the windows 8.1.
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Jun 6, 2013
if I can install a full version of microsoft office 2007 on an asus me400c. It does not have a usb port but perhaps could put files on sd card but don't know if there is enough space on the hard drive although retailer tell me there is. I want tablet to take whenout of the office for a few days and need to be able to use word.
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Jun 17, 2014
I do prefer a local account but when i try to install new apps from app store Windows 8.1 asks me to switch to a microsoft account.
Can I install apps with a local account? and how can i understand if I have a local account or microsoft account.
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Feb 2, 2014
I tried downloading various apps from the store, but the message I get was I can't install this app.For example, I tried to install PDF Reader 8, and I get error code 0x80070032. Does the error code reveal what the problem is? I am running Windows 8, not Windows 8.1, on the Lenovo IdeaPad.
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Apr 16, 2014
I just installed a fresh copy of windows 8.1 on my Asus N53S laptop that comes stock with Windows 7 and now my keyboard shortcuts for volume do not work. Above the F1-F4 keys i have three buttons to mute, increase and decrease the volume which do not work. The keyboard shortcut's for muting, decreasing and increasing volume do not work either (Fn+F10-F12) but the shortcut for decreasing brightness and turning the screen off works (Fn+F5-F7) If there is any way to get this working again.
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Sep 15, 2014
I can only run apps when NOT connected to the internet. Only pre installed apps becauce I can't download new ones. When connected to the internet I can use a browser, use email and go to the apps store. If I try to run any apps they try to open up and then I get the message "Can't log into Xbox" or something like that. I DON'T HAVE AN XBOX. Why do microsoft assume everyone owns all of their products. I have uninstalled everything mention of Xbox but this get the same problem.
I tried to download an app - three days later it was still trying. I just get a blank square on the home screen with some dots scrolling along the bottom of the box. I have tried various apps and nothing ever downloads.
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Jan 14, 2014
I have 2 programs that I cannot install on my new Win 8.1 PC but they install fine on Win 7. I also believe that I was able to install 1 of them when I had Win 8.0
When I install I get error message on one of them "Error 1723.There is a problem with this Windows installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."
If it makes any difference the files I am trying to install are GCSMSetup_3_6_0.msi and msgames_win8_x64.msi
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Mar 10, 2014
I can't seem to install my HP Printer,
It says that the computer can't find the c:windowssystem3hpzprl40.exe
I've check the windows installer and it's not set as automatic, and I can't change it, the options are disable.
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Nov 12, 2013
Last night I downloaded the font Roboto (used by Google for their Android UI) and all of the weights installed properly, except for the Regular and Regular Italic weights. Trying to re-install the weights prompts a query if I want to replace them. Under the Control Panel's Fonts area, there are two ghost-like icons that would indicate the presence of the missing weights, and when I check for the fonts using "localhostc$WindowsFonts" I see them there (all copies). Furthermore, despite being the Administrator of my computer, I can't seem to delete them from this area. All my hidden files are turned on, so I'm not sure what else to do.
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Jun 9, 2014
have a brand new xps with all the best but I am unable to install Linux rather than windows 8 , it will not allow me to boot from disk unless I disable the safe boot mode and then it starts in a mode with no video drives and will not allow installation
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