Unable To Install MSI Files
Jan 14, 2014
I have 2 programs that I cannot install on my new Win 8.1 PC but they install fine on Win 7. I also believe that I was able to install 1 of them when I had Win 8.0
When I install I get error message on one of them "Error 1723.There is a problem with this Windows installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."
If it makes any difference the files I am trying to install are GCSMSetup_3_6_0.msi and msgames_win8_x64.msi
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Jul 3, 2014
I am having a problem where any msi (and some .exe's) I have try to run to install a program have trouble accessing the AppData folder.
This is a recent install of Windows 8.1 (on a fresh drive) and then moved the user folder (which I think could be causing the issue). I moved the user folder using these steps User Folders - Change Default Location . I have proper access to the folder and everything. The most recent failure for me was Skype, after trying to launch the app which (seemingly) comes with Windows 8, I decided to install it myself. When I did, that box came up.
TL : DR - Programs will not install and it seems to revolve around my AppData folder.
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Feb 16, 2014
So some background. I had issues with being able to install ANYTHING from an MSI file. Then I wasn't able to install any updates from Windows Update. I then reinstalled Windows, and am now facing the same issue after a few days. I would rather not reinstall yet again.
I tried doing System Restore, but it just hangs. Windows Installer hangs on "preparing to install".
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Mar 18, 2014
When viewing mp3/jpg/mp4 files in library or search view, one is unable to modify tag and metadata to these files. This is a new problem since the release of Windows 8.1. Prior to that (Windows 8), this problem was nonexistent.
This issue is profiled in:
[URL]
This issue is obviously breaking the search functionality.
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Jun 7, 2013
I am having a folder of size 28.7GB which contains 551000 files (547000 jpeg files and remaining files with some other extension) and 152000 folders. I am unable to access all my files and when I view the properties of the folder in windows explorer it is showing file count as 432000 but when I try to delete the folder it is saying that 551000 files found do you want to delete these files.
how to solve this issue. I have even copied the folder to another harddisk though no use.. I have even tried stellar phoniex data recovery software though no use I mean it is showing file count as 432000.
I am using Windows8 OS and my harddisk is partitioned as ntfs.
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Dec 17, 2012
This has happened a few times to me. I work a lot with professional Audio Production and I just tried to move some files that were created last year on the same PC (using windows 7 64-bit at the time) from one folder to another on the same partition. I used the 'take ownership' context item and even added my user name (only user on my PC) with all permissions. But I still couldn't move them (not one application or folder open that was using the files inside).
In the end I had to copy/paste and delete the originals afterwards. They deleted fine, but wouldn't allow moving. How to avoid this in future, so that I can just move the files?
It's happened to a few (seemingly) random folders since I've started using windows 8 64-bit, amongst hundreds I have in the parent folder from the same dates +/-.
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Mar 10, 2014
I can't seem to install my HP Printer,
It says that the computer can't find the c:windowssystem3hpzprl40.exe
I've check the windows installer and it's not set as automatic, and I can't change it, the options are disable.
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Nov 12, 2013
Last night I downloaded the font Roboto (used by Google for their Android UI) and all of the weights installed properly, except for the Regular and Regular Italic weights. Trying to re-install the weights prompts a query if I want to replace them. Under the Control Panel's Fonts area, there are two ghost-like icons that would indicate the presence of the missing weights, and when I check for the fonts using "localhostc$WindowsFonts" I see them there (all copies). Furthermore, despite being the Administrator of my computer, I can't seem to delete them from this area. All my hidden files are turned on, so I'm not sure what else to do.
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Jun 9, 2014
have a brand new xps with all the best but I am unable to install Linux rather than windows 8 , it will not allow me to boot from disk unless I disable the safe boot mode and then it starts in a mode with no video drives and will not allow installation
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May 18, 2014
This morning i got a "blue screen of death" and my pac said "your pc has ran into some problems". It then fixed everything and all was fine. I then typed "sfc / scannow" in command prompt and come up with the message "windows resource protection found corrupt files but was unable to fix some of them windows 8".
Windows 8.1 being used.
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Feb 24, 2013
I am running Windows 8 64-Bit on a new Advent Monza T100 laptop.
I am unable to make changes to Program Files (x86) which is very annoying as this means I have to install programs to my desktop.
When I try to move something into Program Files (x86) I am greeted by the usual 'You need permission to perform this action' message.
I have tried to Take Ownership of the folder using advice from many different forums, however my problem seems to be unique because I am not able to change the ownership from TrustedInstaller to Administrators.
When I click 'Change' the window transforms into this...
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Jan 2, 2014
I just tried downloading an exe file to the "Program Files" folder & was not able to in Win 8.1 pro. I get the attached message. I believe I was able to save files in this folder in win 7. I am the admin.
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Jan 13, 2013
I have Windows 7 64 bit Ultimate installed and activated. I am trying to upgrade to Windows 8 and the upgrade assistant tells me it needs at least 2gb when I have 8gb and Windows 7 sees and knows I have 8gb
I am thinking it could be my bios, but it's already at the latest version
Here are some photos from my bios, so you can tell me if there is anything I need to enable.
These are photos from my bios. I need to change to get this to work.
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Jan 6, 2014
I had been using windows 8 and everything was fine till accidentally it downloaded windows 8.1 which i did not like ... so when it was saying to me that do you want to install windows 8.1 after downloading it , i said NO . But after that , all i have is a black screen. No matter if i swich it off through the switch butto in the laptop , it stills appears as black screen. Seems like the windows 8 has been uninstalled due to the download of windows 8.1 .
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May 14, 2014
I have a graphic card nVidia GeForce GTX 750, which has worked properly in some cases but in others something strange is happening.
Recently I was playing FIFA 14 and suddenly a BSOD pop up, with a message "whea_uncorrectable_error".
Before I used to use Google Chrome as my default browser, but when I watched a video from YouTube in Chrome the same BSOD pop up.
I think the problem is related with the graphic card, but when I play other things, for example, Assassin's Creed or League of Legends, the problem never emerged.Another interesting thing is that I'm unable to install linux in my computer, because it reboots automatically after some minutes, and based on what I researched is related also with the incompatibility from linux (fedora, ubuntu) with my graphic card.
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Nov 22, 2012
i have ACER ASPIRE v5-431 laptop.
i have installed Win 7, ubuntu, xp, vista.
But when i try to install Windows 8, it just doesnt install.it gives me following error :
I Tried everything.i performed a Clean install {deleted all partitions & installed on a new partition}
I even used ACER just UPGRADE ASSISTANT.The OS doesnt install. i tried freaking 15 times just trying to install that OS but still it just doesn't install.
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Jul 31, 2014
I own a Lenovo Y580 Ideapad that came with Windows 8 preinstalled, so I was never given a license key or CD, and I am trying to use the SSD as my main drive by doing a clean install of Windows 8 there and then copying over any other files I want from my HDD.
I downloaded a Windows 8 iso file and verified the hash so I know it was a clean file. I burned that iso to a flash drive using Rufus, following all of the instructions in this post: UEFI Bootable USB Flash Drive - Create in Windows
When I attempted to boot from the flash drive my computer would hang at the Lenovo start up screen (black screen with Lenovo written on it) and then start flashing on/off every 5 seconds for a minute or two and then hang at the start up screen once more indefinitely. It would not let me F2 to BIOS when I turned it on or F12 to Boot device selection.
So, I formatted the flash drive and then followed this post: Create Bootable USB or DVD with Windows 8 ISO Once again, no dice. Same problem. I tried putting my HDD as the very last boot option, enabling Legacy boot mode, etc etc but still haven't been successful. The iso I used was an x64 Windows 8 (core I believe? Just regular). I am currently downloading the 8.1 iso to see if that will work.
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Feb 23, 2013
I am not able to double click and install chrome/firefox the only way I can install is by right clicking and selecting run as administrator then the browser starts with a message that profile not found.
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Nov 18, 2013
I'm having a pretty major issue with Skydrive on Windows 8.1. A vast majority of my files are unopenable from Explorer (or the Modern UI app which seems to just open them through explorer in the end anyway). When I try to open one of these files, I receive an error message titled "1 Interrupted Action" and displaying the message:
An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search to solve this problem.
Error 0x80040A41: No error description available
I have yet to find anything even resembling a solution when I search for that error code. The options this error window gives me is to "Try Again" which presents a typical explorer progress bar that never goes anywhere or to "skip" or "cancel" which do the same thing. Essentially this means that I have to use the skydrive web client to download the file to some other location locally and then edit and reupload from there. As far as I can tell there also isn't a traceable logic to what files are going to be accessible and which ones are not. I could literally be just finished working on a file, save it, and have it inaccessible when I try to reopen it. This error has not improved or changed at all by my making any files "available offline" or "available online-only" (in fact clicking those options doesn't seem to actually change their Availability that is listed in explorer).
I've used Skydrive for a few years now (since the beta I believe) as my primary cloud storage service, I pay for Office 365, and therefore I have access to a larger amount of storage on Skydrive than I do on other cloud services. I'm using Google Drive temporarily, but its incredibly inconvenient given how invested and reliant I've become to Skydrive.
Any way of resetting or jarring Skydrive on 8.1?
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Feb 5, 2014
It seems my windows ran into a problem. I am using Sony VAIO with OS windows 8, ram 8 GB with Nvidia gt780m graphic card 1 GB. It all started when i restored my pc (without recovery disks) as i was getting some problem in installation of Game (assassin Creed 4) and after restoration it worked fine and well. Then after a week or so my windows crashed and I rushed to service centre as I was not having my recovery disks to restore it. back I got my windows again and so I tried to install the same game but it was not installing showing error (screenshot is attached). I looked to other software like NFS MW 2 again I had same problem.
To ensure that installation files were not corrupt i copied the same files on my friends PC and installed it and it worked well and fine on it. Then I got to know it has something to do with my windows system file so I Google it and found the solution to run SFC/scannow command I did the same and there it was the corrupted files of windows(SFC details are attached). I found one particular solution (though it didn't work) Dism /Online /Cleanup-Image /RestoreHealth command and tried to repair those files but it alwayz get stuck. How to get on to this issue cuz neither it's allowing me to play games nor letting me run a application properly it alwayz interrupt the application and say that certain .exe need to be closed.
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Nov 25, 2013
This was working until today. Now, if I right click my Word or Excel icon on the task bar, I see my pinned and recently accessed files, but if I click to open (or right click and then click open) the following happens - the menu goes greyed out for slightly less than a second, then the entire task bar disappears for a second, then the notification icons reappear, and half a second later the task bar icons reappear, but no files open. The icon itself works, to open the program, it's just the files which will not open. It only seems to Office which is affected.
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Mar 24, 2013
I am having a folder on external usb harddisk of size 27.8GB which contains approximately 555000 jpeg files and 132000 folders.I am unable to see all my files in my folder and if I see the properties of this folder it is showing number of files as 440000 files and 25.6GB and when I tried to delete this folder it is showing number of files as 555000 ofsize 27.8GB.My external usb harddisk of size 1TB is formatted as ntfs of single partition.
How to solve this issue I mean I want to view all files in this folder.
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Oct 24, 2013
installing apps on my laptop running window 8.1. I select install the app I want. The store downloads it and "installs" it. The files are hidden in the program files however in the start menu the app icon is just a box. When i click on it, it says that there is a problem and it cannot be opened. the store would repair the install. I have tried that but no luck. No apps seems to be working that I download and i cant delete them because there is no such option in the start menu. And then manually deleting the files is also impossible because windows blocks it even when i have admin rights.
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May 24, 2014
System Specs:
-AMD FX-6350 6 core (CPU)
-Hyper 212 Evo (CPU Cooler)
-Asus GTX 670 2GB Top edition (GPU)
-Samsung 120GB 840 EVO SSD (OS Drive)
-WD Blue 1TB HDD (Storage/Game Drive)
-Asus M5A97 R2.0 AM3+ (MOBO)
-8GB 1600mhz Corsair Vengance Blue Ram (RAM)
-Seasonic M12II 620 Bronze 620GM2 80Plus (PSU)
-Display: Asus VH238H-P 23 Inch
-Corsair K70 Keyboard
-Logitech G400 Mouse
OKAY.. so I had Windows 7 64 bit installed for a while, then i decided to make the jump to Windows 8.1 when i found it on sale online.
I downloaded Windows 8.1 64 bit to a USB boot drive, but saved that for later and installed Windows 8.1 from the desktop as an "Upgrade" from my current system.
Then after installing all drivers and setting up my Windows Profile everything was perfect no issues, gaming was awesome, overall the system was great as it should. BUT one day (about 3 weeks after installation) i was playing League of Legends and my screen went black mid game. I reset the computer and from there on out I have been getting the black screen and have been unable to install the Latest and/or previous Nvidia Geforce Drivers(337.50) and every time I've had to Reboot in Safe Mode to uninstall the current drivers and or disable the "Video Adapter" to be able to access the desktop.
1st method: I tried everything from preventing Windows Update to install anything, and then downloading GeForce Drivers going into safe mode with not network access then installing from there but the installer would reach the "restart to install updates" then upon restart the black screens would occur.
2nd Method: Tried to allow windows to install drivers on It's own and it did install the "Officially" drivers 335.23 but they failed to install just as the previous method did.
3rd Method: Removing Re-seating the RAM, and Video Card and checking cables and fans making sure everything was functioning properly. after removing and re-seating the Components I tried methods 1 and 2 a few times with no success.
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Dec 24, 2013
why i carn't install AVG anti virus 2013 on windows 8.think i had this discussion only 12 months ago but had to go back to windows 7 but someone shown me how to install AVG 2013 on windows 8..
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Jul 10, 2014
I just reinstalled my windows 8.1 pro because of usb driver corruption that occurred due to windows update driver update.
So i basically installed all my drivers using DRP(Driver Pack Solution) and all went well.
Then I wanted to install Asus Utilities like EZupdate,Aisuite,usb charger but none of their setup works .
Whenever I click on setup it starts some asus com services but after that nothing happens no setup screen is popping up it just quits.
And I am having problem only installing Asus Software other software are installing fine.
My pc specs are as follows:
1)Intel 4670 K
2)Asus Sabertooth Z87
3)12 GB DDR 3 ram
4)Windows 8.1 Pro X64
I already tried enabling and disabling UAC and smart-screen but that didn't affect the setup.exe.
I tried running all exe as admin that also didn't work.
There is no unblock button for the setup so it should work as normal.
I even re-downloaded the asus tools from their website still the setup wont launch.
I am using Bit-Defender Total security but i even paused protection and tried still the asussetup.exe nothing happens when i click it except starting some Asus service in task manager.
I tried some solution from asus forums running AI suite cleaner in safemode and re-try installation but still nothing happens when i click on asussetup.exe.
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Nov 16, 2013
Windows 8.1 NEW
Flashed the MB BIOS to 1903. ( Completed ) ASUS MAXIMUS V EXTREME 1155 - Z77
Secure Erased the OCZ VERTEX 4 SSD's & updated the firmware to 1.5 ( SPOTLESS / COMPLETED )
Unhooked LAN connection ( STILL UNHOOKED )
Unhooked other drives ( STILL UNHOOKED )
Set Up Fresh NEW RAID0 w/Intel RAID controller used:
Intel AHCI/RAID Driver Path for Windows Windows 8.1 32bit & Windows 8.1 64bit.
Intel Rapid Storage Technology Driver software V12.8.0.1016 for Windows Windows 8.1 64bit---(WHQL).
Intel Rapid Storage Technology Driver software V12.8.0.1016 for Windows Windows 8.1 32bit---(WHQL).
Ran the Chipset Driver:
Intel Chipset Driver V9.4.0.1026 for Windows Windows 8.1 32bit & Windows 8.1 64bit---(WHQL).
RAN it in compatibility mode as told! VARIFIED it to be installed!
Now when I go to install the VGA driver I get a dam error message
* This computer does not meet the minimum requirements for installing this software *.
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Feb 17, 2013
Windows 8 clean install crashes on first screen
Side note - I succeeded on installing Windows 8 on that particular laptop using UEFI, but NOT legacy. No matter what I tried it failed.
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Jun 30, 2013
My dad restored his computer to its factory settings while Windows 8 was in safe mode, attempting to remove a virus, and now every time the computer is booted, an error message appears, saying that Windows is not able to install because safe mode is still active. Is there a way to disable safe mode so that Windows set up can be continued?
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Mar 22, 2014
I am trying to debug some crash dumps which all point to NTOSKRNL.EXE but I am unable to debug or even analyze it because the WinDBG throws me an error :-
Code: ************* Symbol Path validation summary **************Response Time (ms)
LocationOK C:symbols Symbol search path is: C:symbols Executable search path is: C:symbols Unable to load image SystemRootsystem32
toskrnl.exe, Win32 error 0n2*** WARNING: Unable to verify timestamp for ntoskrnl.exe***
ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
[code].....
Now, I am unable to understand what is the reason behind this even after much browsing. Also, the symbols are downloaded and saved in C:/Symbols. I am sure that these are working because some DUMP files which do not point to NTOSKRNL get debugged fine.
Also, one more issue I am facing that whenever I have to open another crash dump file immediately after closing one, the option for opening the Crash Dump gets greyed out -_-' . The only way to open another DUMP file is via closing and opening workspace and everything again?
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Sep 15, 2014
I have recently purchased a laptop with windows 8.1. After I had to delete some search engines - apart from yahoo and google, I find that I am now unable to upload email attachments in my yahoo webmail and unable to upload photos in facebook. I don't know whether the 2 things are connected, I just noticed the problem after I had done this action. When I try to attach/upload I get a page telling me skydrive is unavailable, not the folders from which to chose file. All I can then do is cancel.
And btw, I had tried to get rid of the adware using adw-cleaner which hp had recommended but it did not seem to complete the action and after re-start seems to have vanished. I don't know enough to reconstruct what I did to delete the search engines, I don't think.
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