Security :: Windows 8 - Unable To Install AVG Antivirus 2013?
Dec 24, 2013
why i carn't install AVG anti virus 2013 on windows 8.think i had this discussion only 12 months ago but had to go back to windows 7 but someone shown me how to install AVG 2013 on windows 8..
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May 27, 2013
I have already installed kaspersky internet security latest version but my Friend gave me eset smart security so i want to check it in my pc without removing kaspersky. because i may not have internet connection all the time and i have updated kaspersky today after the long time waiting.
#I will install eset and disable the kaspesky or i will not run kaspersky
#will resister eset and check its feature without opening or making active
# after comparing the features and performance i will uninstall one of the antivirus and keep another one there...
now my question is ...does it harm pc or effects the performance of kaspesky even after eset is uninstalled?
note that i will not run any scan of both antivirus at the same time.....more over i will not perform from....
i googled but every one say about conflicting of antivirus but i repeat i will not run both scan at one,finally after the removal of one anti virus ..remaining one will be perfect as earlier?
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Mar 26, 2014
I've seen some other threads on this topic but none of the solutions have worked for me unfortunately.
I'm running Windows 8.1
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May 14, 2013
when I started my laptop this morning it told me that both my antivirus programs (windows defender and avast free) were both turned off and so I opened the action center to turn them on and than it does nothing. i'll tell it to turn them on but all it does is think for a moment than still says they are off. I don't know what I should do.
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Feb 15, 2014
Windows 8.1 upgraded from windows 8
So far I have Clicked the arrow to view Hidden icons (it is not visible)Click on Customize to Show icons and notifications (AVAST is not even on the list)Opened Action Center to see that AVAST is turned on and up to date
It was there and then it's gone. I have uninstalled it and then installed a new copy from a fresh download. Maybe this is something new but I feel a lot more secure with the icons showing.
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Jan 16, 2013
until now (jan 16, 2013), i can not install comodo antiviurs on Windows 8 (acer 4736 laptop).
in the beginning, install going to normal, but after i log out and restart,
windows 8 give me blinking display... and i can not enter password (always blinking)
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Nov 24, 2013
Brand new hp laptop came with windows 7 installed but also windows 8 disc. I upgraded to windows 8 and then to 8.1. No problems. I then tried to install Office Home & Business 2013, The following then happens----
1. I enter product code no problem
2. I select country united kingdom, no problem
3. Option to verify language is greyed out so i proceed to 4 below
4. The continue button is green, i go to click on this and as soon as the mouse hovers over it
The button changes to grey before i click on it.when i do click on the continue button it still stays grey and nothing happens. Move mouse away button goes back to grey.
I've tried six times but always the same result.
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May 28, 2014
I want to install office 2013 ime only on windows 8.1.
I've installed office 2013 but there isn't IME.
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Apr 22, 2014
I'm trying to install Visio Pro 2013 on my Windows 8.1 business laptop running Office 365. This is a new PC so the only things installed on it are 64 bit versions of Office.
When attempting to install, I get an error that the Office Extensibility Component is a 32 bit Office piece. I've tried to uninstall this component on my personal PC and it rendered Office 365 unusable. I had to perform a System Restore to get it working again. I don't want to attempt this on my work PC.
32 Bit Office has never been on this PC. How did the Component get here?
How can I safely install Visio 2013 Professional?
Couldn't paste error message into screen, so I attached a file image.
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Sep 15, 2014
I downloaded the hebrew language pack for my version of office, but it won't install. It says I am running the "preview" version of office, and I can't install a language pack on it. True that I once had that version, but now, I am running an activated professional plus with all updates.
I then tried downloading a full installation file for hebrew office 2013, and choosing the "repair" option instead of "install". It "repaired" everything, but I still don't have an option for hebrew interface in the language tools.
Is there a way to manually install the language interface files I need?
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Jun 2, 2014
Having issues with my installation. I've tried man methods but an Error always occurs. It says something about my invalidity to install due to previous trial versions of microsoft office is already installed. The thing is, i have no office in my rig yet. I've tried installing trial versions then uninstalled it, but still the same problem occurs.
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Jun 12, 2014
I try to reinstalled office 2013. I followed everything in this article
I have tried the autofix remove office registry. I also deleted everything related in programdate, program Files, program(x86). I deleted everything related to office in registry. I also tried clean boot, turn off all start app, run only system service, turn off printer spooler.
I have done all those but still get the same error message, ' Setup bootstrapper has stopped working'.
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Dec 21, 2013
I upgraded from Windows 7 Ultimate x86 to Windows 8 Pro with Media Center x64 5 months ago.
I installed Office 2013 Pro Plus 4 months ago, last 2 weeks I tried to uninstall it (for some bugs) but it didn't fully uninstall because of "Printer Spooler" service was not available (It was an issue but I resolved it last week). So I tried to uninstall but I didn't find Office 2013 in Add/Remove Programs, I never-minded and tried to install Office today, it was 99% finished but it rolls back and give me an error "Microsoft Professional Plus encountered an error during setup" and I click "Finished" then the setup says "Microsoft Bootstrapper has stopped working" so I read in the internet and people says that some registry keys is still there so I tried the Office 2013 Uninstall Fix-It program where it is here but it doesn't find anything! So I found a video on how to uninstall Office 2010 manually, and I used it on Office Pro Plus 2013 but nothing! I opened Event Viewer and found the Office 2013 log:
Fault bucket , type 0
Event Name: OfficeClassicSetup
Response: Not available
Cab Id: 0
[Code] .....
The log is found in the attachments!
I have Windows 8 Pro with Media Center x64 and I tried installing both Office 2013 Pro Plus x86 & x64 and in this log I used x64!
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Nov 1, 2013
Office 2013 will not install on my computer. It starts going and at some point it just says there's an error and quits. It doesn't give me an error number or anything, it just stops. Here's a little context though:
I have a Lenovo IdeaPad Yoga 13, and overall I've been very satisfied with the computer. However, it only came with a 128 GB SSD hard drive, so I decided to add another 128 GB SSD in the second hard drive slot. I got it in the computer and it works perfectly as far as I can tell.The only other thing I changed on my computer was to move the music library to the new hard drive. After adding the hard drive, I tried to use office some time later and it wouldn't work. I tried repairing it with the install disk, and it didn't work. I tried uninstalling and reinstalling, and it didn't work. It always just stops at some point as I said above. Is there a reason adding a hard drive or moving a library would effect Office?
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Jul 4, 2013
Whenever I try to install Microsoft Office 2013, the progress bar reaches full then reverses about half way then I get an error saying "Microsoft setup bootstrapper has stopped working". I have already tried clean booting, safe mode, turning off AV, using repair kit. I tried installing Microsoft .NET framework but it said my OS already comes with it, however I cannot find it in Programs and Features.
INFO
-I do not press "Install" I use a custom install settings
-I have autorun disabled so I open it by running setup.exe as admin
-I have the preview evaluation version
-32 bit version will install however I want 64 bit because my computer is a 64 bit OS
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Jul 13, 2013
I am unable to change any permission for any folder . every option that supposed to be available for setting the permission is gray out!! , for some of my files I see the owner is "unable to display the current owner". I have attached the 3 screen shots !!
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Jul 7, 2014
I have BitLocker enabled on a laptop's boot/OS drive. It has worked well for almost a year but it hung when shutting down the other day and I had to press and hold the power button for 4 seconds to power it off. Now when I power it back on, it asks for the password as normal but then it starts in recovery mode and asks for the recovery key as well. Unfortunately I do not have the recovery key.
I know that the password I am entering is correct because it rejects any other password (as would be expected) and only prompts for the recovery key when I enter the correct password.
Am I going to be able to recover my data without this recovery key it is asking for?
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Apr 10, 2013
There is a folder left over from an uninstalled product called "Symantec". When I attempt to delete this, I get the message "You require permission from SYSTEM to make changes to this file". Clicking the "Try Again" button does nothing and the same message reappears.
I have tried to take ownership of the file through Properties > Security > Advanced, however, I get this error:
"An error occured while applying security information to (file path). Failed to enumerate objects in the contianer. Access is denied."
I have also tried to use an elevated command prompt to run the takeown command on this directory, however, get the "Access is denied." message for all files.
how to delete this file - unlocker does not work either!
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Mar 4, 2014
I have 2 Microsoft accounts. I have enabled 2 step verification for both of them. With one account, I was able to enter my cell phone number to complete the process, so I would receive a text message if a device I haven't set to trusted tries to log in to that account. I tried the same process on the second account, and whenever I try to enter the same cell phone number, I get an error page that the service is 'temporarily unavailable'. I have tried every combination of entering the cell phone number that I can think of, and nothing works for that second account.
With the first account, I was using the Opera browser to enter the information. With the second account, I was using IE 10. With the second account, I get an e-mail with a verification code if an untrusted device tries to log in. This is OK, but I would prefer to receive a text to my cell phone instead, as I do not always have such instant access to my e-mail account.
Or can you not use the same cell phone number for 2 accounts?
Edited to add: This is the exact message I get when I try to have MS send a code to my cell phone:
There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.
I've been doing some research online this evening, doing a search with that message. It looks like this is pretty hopeless. Once people see this message in relation to any MS services, there seems to be no solution for it. I guess I should just be grateful that I at least haven't been locked out of my Windows Live account entirely, since Windows 8 is so tied to being able to connect to one's Microsoft account. Of course, the account I use for my throw-away Hotmail account works just fine.
The format I've used for the phone number is (XXX) XXX-XXXX . I've tried variations of that with brackets, spaces, and hyphens, nothing works, but at least e-mail verification still does.
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Sep 15, 2013
Do you need a antivirus and firewall program on a virtual machine?
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Mar 10, 2014
I can't seem to install my HP Printer,
It says that the computer can't find the c:windowssystem3hpzprl40.exe
I've check the windows installer and it's not set as automatic, and I can't change it, the options are disable.
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Jan 13, 2013
I have Windows 7 64 bit Ultimate installed and activated. I am trying to upgrade to Windows 8 and the upgrade assistant tells me it needs at least 2gb when I have 8gb and Windows 7 sees and knows I have 8gb
I am thinking it could be my bios, but it's already at the latest version
Here are some photos from my bios, so you can tell me if there is anything I need to enable.
These are photos from my bios. I need to change to get this to work.
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Jan 6, 2014
I had been using windows 8 and everything was fine till accidentally it downloaded windows 8.1 which i did not like ... so when it was saying to me that do you want to install windows 8.1 after downloading it , i said NO . But after that , all i have is a black screen. No matter if i swich it off through the switch butto in the laptop , it stills appears as black screen. Seems like the windows 8 has been uninstalled due to the download of windows 8.1 .
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Jul 31, 2014
I own a Lenovo Y580 Ideapad that came with Windows 8 preinstalled, so I was never given a license key or CD, and I am trying to use the SSD as my main drive by doing a clean install of Windows 8 there and then copying over any other files I want from my HDD.
I downloaded a Windows 8 iso file and verified the hash so I know it was a clean file. I burned that iso to a flash drive using Rufus, following all of the instructions in this post: UEFI Bootable USB Flash Drive - Create in Windows
When I attempted to boot from the flash drive my computer would hang at the Lenovo start up screen (black screen with Lenovo written on it) and then start flashing on/off every 5 seconds for a minute or two and then hang at the start up screen once more indefinitely. It would not let me F2 to BIOS when I turned it on or F12 to Boot device selection.
So, I formatted the flash drive and then followed this post: Create Bootable USB or DVD with Windows 8 ISO Once again, no dice. Same problem. I tried putting my HDD as the very last boot option, enabling Legacy boot mode, etc etc but still haven't been successful. The iso I used was an x64 Windows 8 (core I believe? Just regular). I am currently downloading the 8.1 iso to see if that will work.
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May 28, 2014
Installation of 8.1 won't proceed until I uninstall F-Secure 2010-2011 (v10.*). I could not find F-Secure, so I downloaded the Uninstaller, ran it, and restarted my computer. For some reason, the message keeps popping up and I still cannot install 8.1.
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May 24, 2014
System Specs:
-AMD FX-6350 6 core (CPU)
-Hyper 212 Evo (CPU Cooler)
-Asus GTX 670 2GB Top edition (GPU)
-Samsung 120GB 840 EVO SSD (OS Drive)
-WD Blue 1TB HDD (Storage/Game Drive)
-Asus M5A97 R2.0 AM3+ (MOBO)
-8GB 1600mhz Corsair Vengance Blue Ram (RAM)
-Seasonic M12II 620 Bronze 620GM2 80Plus (PSU)
-Display: Asus VH238H-P 23 Inch
-Corsair K70 Keyboard
-Logitech G400 Mouse
OKAY.. so I had Windows 7 64 bit installed for a while, then i decided to make the jump to Windows 8.1 when i found it on sale online.
I downloaded Windows 8.1 64 bit to a USB boot drive, but saved that for later and installed Windows 8.1 from the desktop as an "Upgrade" from my current system.
Then after installing all drivers and setting up my Windows Profile everything was perfect no issues, gaming was awesome, overall the system was great as it should. BUT one day (about 3 weeks after installation) i was playing League of Legends and my screen went black mid game. I reset the computer and from there on out I have been getting the black screen and have been unable to install the Latest and/or previous Nvidia Geforce Drivers(337.50) and every time I've had to Reboot in Safe Mode to uninstall the current drivers and or disable the "Video Adapter" to be able to access the desktop.
1st method: I tried everything from preventing Windows Update to install anything, and then downloading GeForce Drivers going into safe mode with not network access then installing from there but the installer would reach the "restart to install updates" then upon restart the black screens would occur.
2nd Method: Tried to allow windows to install drivers on It's own and it did install the "Officially" drivers 335.23 but they failed to install just as the previous method did.
3rd Method: Removing Re-seating the RAM, and Video Card and checking cables and fans making sure everything was functioning properly. after removing and re-seating the Components I tried methods 1 and 2 a few times with no success.
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Feb 17, 2013
Windows 8 clean install crashes on first screen
Side note - I succeeded on installing Windows 8 on that particular laptop using UEFI, but NOT legacy. No matter what I tried it failed.
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Jun 30, 2013
My dad restored his computer to its factory settings while Windows 8 was in safe mode, attempting to remove a virus, and now every time the computer is booted, an error message appears, saying that Windows is not able to install because safe mode is still active. Is there a way to disable safe mode so that Windows set up can be continued?
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Aug 19, 2014
Its a HP Envy laptop with a 1TB HDD running on windows 8. But the laptop has been having a lot of start-up errors and finally some files corrupted and windows wouldn't function properly. So I decided to reformat it to 8.1, a complete wipe to get rid of all the pre-installed HP crap.
So here's what I've tried, in the same order.
> I tried to install windows 8.1 through windows 8. -It failed after it restarted-
> I tried to install windows 8.1 through USB ontop of the Windows Partition (There were 5 partitions). -It failed because of a GPT (If I remember correctly) Partition error-
> I decided to delete all the partition and install Windows 8.1 ontop the entire 1TB disk space. -It started installing but then failed with an error code 0x80070057-
> I tried diskpart through CMD to clean the disk drive then followed with a format to ntfs -It always just sticks on 0 percent%-
> I tried all the same steps with Windows 7 -The exact same errors happen-
I've got one last option, plug the HDD into my desktop and try to format it that way but this is a lot of work so I'd like to keep it as a last resort.
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May 20, 2014
I bought a new laptop with Windows 8 pre-installed (and immediately updated it to 8.1).
I decided after a week to buy an SSD and installed Windows 8.
I now find there is no product key to be found, and can't seem to activate Windows.
1. I've tried a few things. I tried to enable UEFI in PC Settings, but the setting isn't there (does this mean my laptop doesn't support UEFI?)
2. I entered my BIOS. CWM was enabled, and pwe enable. But SECURE BOOT disabled. So I enabled SECURE BOOT, but regardless of what options I select, the laptop keeps booting into the [Legacy] BIOS, possible because there are no BOOT OPTION PRIORITIES found any longer?
My problem is activating windows, and if UEFI is an option, enabling it.
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Jul 22, 2013
I'm trying to install Windows 8 on my sister's desktop which has a Gigabyte GA-MA785GM-US2H. I bought a new Samsung 830 SSD and it is being detected but with SATA I 1.5. When I try to format the drive it crashes and reboots.
I tried running the installer on an OCZ solid 3 which is what is running Windows 7 and the installer also crashes. Is there a way I can get the error before it reboots the installer?
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