Unable To Install HP Printer To PC (Windows 8.1 OS)
Mar 10, 2014
I can't seem to install my HP Printer,
It says that the computer can't find the c:windowssystem3hpzprl40.exe
I've check the windows installer and it's not set as automatic, and I can't change it, the options are disable.
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Mar 25, 2014
When installing printer missing file hpzshl.ice shows and stops install
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Apr 11, 2013
I'm having trouble connecting my wifi printer (Canon pixma mg3100) and my Lacie Network Space on Windows 8, while I haven't experienced any problems connecting these same devices to my Win7 computers.
The driver for the printer is, according to Canon, compatible with windows 8.When I install the software on both my windows 7 laptops, it immediately recognize the network and after 5 minutes I can print wireless without any problems.
However when I try to install the same software on my Windows 8 computer it keeps asking to first plugin a usb cable and do a lot of manual steps, like pressing several buttons on the printer, it's ridiculous! After a while the software succeeds in finding my Wifi but it keeps on saying 'unable to connect'
My Windows 8 laptop is a brand new Dell Inspiron and I didn't change any network settings.
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Feb 6, 2014
I was able to print to my network-attached Brother 2070N and 3045CN laser printers until recently. Driver have been loaded, printers are discovered and added to the client, but every time I try to print I receive the message "Printer not ready". All of the Windows 7 clients can print to these 2 printers, it's just my 64bit Windows 8.1 Enterprise computer that cannot. If I can't get this resolved soon, I'll have to go back to Win7.
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May 17, 2014
In continuation to my previous thread on this subject, I now have another network printer problem in the same system. I chose to open it in a separate thread because the previous one became too long.I have 3 PCs on my home network
1. Windows XP (SP3) desktop with HP6500 E709a USB printer.
2. Windows 7 (Ultimate SP1 64 bit) desktop with HP 1018 USB printer.
3. Windows 8 (64 bit) laptop.
All computers can see each other and share folders on the home network.
Computers 1 & 2 can freely print on their own printers, as well as on each other's printer. Computer 3 (Windows 8) can print on the HP6500 (which is connected to the XP computer), but cannot print on the 1018 printer connected to the Win7 computer.
I know that on the Windows 8 laptop I have to define a local port for the network printer, but when I try to do it I get "Access denied" error message. Win7 denies access from Windows 8. This is strange, because Win7 does allow access to XP. On the WIN7 computer, under printer properties/security, print permission is granted to "Everyone".
So what could be the reason for the "Access denied" error? I guess it has to do with security / users / permissions, but I cannot find a solution.
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Dec 5, 2013
I have a hp laptop and a hp 5510 photo smart printer and when I put the disk in to install it I get the following message.
The computer does not meet the following system requirements The operating system of this computer is not supported. This software can only be installed on the computers running the following windows operating systems.
1) Windows xp with service pack 2
2)windows vista
3) Windows 7
Upgrade the operating system of this computer or install this software on another computer system.
Now before I reinstalled windows 8, I did install this disk before. and it does the same with the usb in or out, Yet it will print with the usb in but I cannot get it to print with the wireless function with the usb out,
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May 30, 2014
My laptop tends to install all the printers on the network where I work. I dont use any of those printers and having them installed is pointless and a pain. I can delete them, but it will go and install them all again. Is there anyway I can disable this so it doesn't keep doing it?
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Sep 12, 2014
I have a HP laptop, which I just recently run system recovery on. I had a pixma MP495 series print installed wireless and it was working fine. (wireless) I believe that I had used the compatibility wizard to install it as windows 7. My OS is windows 8.1. When attempting to run setup, I get a window that my computer has a newer version of MP driver in it so it will skip the installation of the driver. It runs the rest of the setup and gets to detecting the printer. I have the USB cable hooked to the computer also. It searchs both wireless and through the USB connection and can not find the printer.
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Jan 13, 2013
I have Windows 7 64 bit Ultimate installed and activated. I am trying to upgrade to Windows 8 and the upgrade assistant tells me it needs at least 2gb when I have 8gb and Windows 7 sees and knows I have 8gb
I am thinking it could be my bios, but it's already at the latest version
Here are some photos from my bios, so you can tell me if there is anything I need to enable.
These are photos from my bios. I need to change to get this to work.
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Jan 6, 2014
I had been using windows 8 and everything was fine till accidentally it downloaded windows 8.1 which i did not like ... so when it was saying to me that do you want to install windows 8.1 after downloading it , i said NO . But after that , all i have is a black screen. No matter if i swich it off through the switch butto in the laptop , it stills appears as black screen. Seems like the windows 8 has been uninstalled due to the download of windows 8.1 .
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Jul 31, 2014
I own a Lenovo Y580 Ideapad that came with Windows 8 preinstalled, so I was never given a license key or CD, and I am trying to use the SSD as my main drive by doing a clean install of Windows 8 there and then copying over any other files I want from my HDD.
I downloaded a Windows 8 iso file and verified the hash so I know it was a clean file. I burned that iso to a flash drive using Rufus, following all of the instructions in this post: UEFI Bootable USB Flash Drive - Create in Windows
When I attempted to boot from the flash drive my computer would hang at the Lenovo start up screen (black screen with Lenovo written on it) and then start flashing on/off every 5 seconds for a minute or two and then hang at the start up screen once more indefinitely. It would not let me F2 to BIOS when I turned it on or F12 to Boot device selection.
So, I formatted the flash drive and then followed this post: Create Bootable USB or DVD with Windows 8 ISO Once again, no dice. Same problem. I tried putting my HDD as the very last boot option, enabling Legacy boot mode, etc etc but still haven't been successful. The iso I used was an x64 Windows 8 (core I believe? Just regular). I am currently downloading the 8.1 iso to see if that will work.
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May 24, 2014
System Specs:
-AMD FX-6350 6 core (CPU)
-Hyper 212 Evo (CPU Cooler)
-Asus GTX 670 2GB Top edition (GPU)
-Samsung 120GB 840 EVO SSD (OS Drive)
-WD Blue 1TB HDD (Storage/Game Drive)
-Asus M5A97 R2.0 AM3+ (MOBO)
-8GB 1600mhz Corsair Vengance Blue Ram (RAM)
-Seasonic M12II 620 Bronze 620GM2 80Plus (PSU)
-Display: Asus VH238H-P 23 Inch
-Corsair K70 Keyboard
-Logitech G400 Mouse
OKAY.. so I had Windows 7 64 bit installed for a while, then i decided to make the jump to Windows 8.1 when i found it on sale online.
I downloaded Windows 8.1 64 bit to a USB boot drive, but saved that for later and installed Windows 8.1 from the desktop as an "Upgrade" from my current system.
Then after installing all drivers and setting up my Windows Profile everything was perfect no issues, gaming was awesome, overall the system was great as it should. BUT one day (about 3 weeks after installation) i was playing League of Legends and my screen went black mid game. I reset the computer and from there on out I have been getting the black screen and have been unable to install the Latest and/or previous Nvidia Geforce Drivers(337.50) and every time I've had to Reboot in Safe Mode to uninstall the current drivers and or disable the "Video Adapter" to be able to access the desktop.
1st method: I tried everything from preventing Windows Update to install anything, and then downloading GeForce Drivers going into safe mode with not network access then installing from there but the installer would reach the "restart to install updates" then upon restart the black screens would occur.
2nd Method: Tried to allow windows to install drivers on It's own and it did install the "Officially" drivers 335.23 but they failed to install just as the previous method did.
3rd Method: Removing Re-seating the RAM, and Video Card and checking cables and fans making sure everything was functioning properly. after removing and re-seating the Components I tried methods 1 and 2 a few times with no success.
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Dec 24, 2013
why i carn't install AVG anti virus 2013 on windows 8.think i had this discussion only 12 months ago but had to go back to windows 7 but someone shown me how to install AVG 2013 on windows 8..
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Feb 17, 2013
Windows 8 clean install crashes on first screen
Side note - I succeeded on installing Windows 8 on that particular laptop using UEFI, but NOT legacy. No matter what I tried it failed.
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Jun 30, 2013
My dad restored his computer to its factory settings while Windows 8 was in safe mode, attempting to remove a virus, and now every time the computer is booted, an error message appears, saying that Windows is not able to install because safe mode is still active. Is there a way to disable safe mode so that Windows set up can be continued?
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Aug 19, 2014
Its a HP Envy laptop with a 1TB HDD running on windows 8. But the laptop has been having a lot of start-up errors and finally some files corrupted and windows wouldn't function properly. So I decided to reformat it to 8.1, a complete wipe to get rid of all the pre-installed HP crap.
So here's what I've tried, in the same order.
> I tried to install windows 8.1 through windows 8. -It failed after it restarted-
> I tried to install windows 8.1 through USB ontop of the Windows Partition (There were 5 partitions). -It failed because of a GPT (If I remember correctly) Partition error-
> I decided to delete all the partition and install Windows 8.1 ontop the entire 1TB disk space. -It started installing but then failed with an error code 0x80070057-
> I tried diskpart through CMD to clean the disk drive then followed with a format to ntfs -It always just sticks on 0 percent%-
> I tried all the same steps with Windows 7 -The exact same errors happen-
I've got one last option, plug the HDD into my desktop and try to format it that way but this is a lot of work so I'd like to keep it as a last resort.
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May 20, 2014
I bought a new laptop with Windows 8 pre-installed (and immediately updated it to 8.1).
I decided after a week to buy an SSD and installed Windows 8.
I now find there is no product key to be found, and can't seem to activate Windows.
1. I've tried a few things. I tried to enable UEFI in PC Settings, but the setting isn't there (does this mean my laptop doesn't support UEFI?)
2. I entered my BIOS. CWM was enabled, and pwe enable. But SECURE BOOT disabled. So I enabled SECURE BOOT, but regardless of what options I select, the laptop keeps booting into the [Legacy] BIOS, possible because there are no BOOT OPTION PRIORITIES found any longer?
My problem is activating windows, and if UEFI is an option, enabling it.
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Jul 22, 2013
I'm trying to install Windows 8 on my sister's desktop which has a Gigabyte GA-MA785GM-US2H. I bought a new Samsung 830 SSD and it is being detected but with SATA I 1.5. When I try to format the drive it crashes and reboots.
I tried running the installer on an OCZ solid 3 which is what is running Windows 7 and the installer also crashes. Is there a way I can get the error before it reboots the installer?
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Sep 7, 2013
I previously had Windows 8 installed on my desktop - I've just booted to Windows 8.1 Pro Setup so I can install it on my desktop - I've formatted my hard drive from within the setup but when I try to install Windows 8.1 Pro on the partition, I get the following error message:-
'Windows cannot be installed to this disk. The selected disk has an MBR partition table. On EFI Systems, Windows can only be installed to GPT Disks'
What can I do now as I don't have a version of windows installed anymore...
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Aug 26, 2013
Downloaded Office 2010 (had a disc but without driver wouldn't play). Used the key that came with the disc. Downloaded ok. I can find it in the apps, I can even have it open but when I try to open a Word file I receive in an email for example I get the screen that asks me to either buy it or if I already have it, to enter the key. Enter the key and it says it's not valid, but is the key I used to download.
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Oct 24, 2013
The problem is that I can't install the .NET Framework 3.5 on my Windows 8.1 because when i try to install it, appears:
"Can't install the following feature: .NET Framework 3.5
Can't find the specified file. Error: 0x80070002"
The same if i download the dotNetFx35setup.exe setup from Microsoft Website. I tried also in other 2 ways suggested here (Installazione di .NET Framework 3.5 in Windows 8) :
- In Control Panel -> Programs -> Enable or disable Windows Features -> .NET Framework 3.5 but i receive the same error
- I insert Windows 8 DVD in the D: Unit and i type in the prompt command this code:
Code: DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:d:sourcessxs
But I receive this error:
"Features Activation: 99.8%. Error: 2. Can't find the specified file"
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Jan 29, 2013
I tried a clean install on my system which has a Gainward GT430 (nVidia GT430) 1GB display adapter. What happens is that soon after booting from the DVD the display becomes corrupted (blurred and difficult to read) and I can only barely make on what's on the screen and proceed with the installation.
After the point where I format my drive, windows looks like its installing but after the reboot the display goes to sleep, and I have to start over.
On the same system installing Windows 7 had no issues whatsoever. Installed fine with nearly all the drivers available natively to windows. I was installing Windows 8 64 bit using original media.
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Jun 14, 2014
From many days i was trying to make backup but i was not able to make than i found that my Master File Table it corrupt which located in System Reserved.
Than i thought of Re-Installing Windows than i Formatted System Reserved Drive & My C Drive.Now I am not even able to Install Windows.
Error Shown by the Windows Setup - Setup was unable to create a new system partition or locate an existing system partition.
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Jan 14, 2014
I have 2 programs that I cannot install on my new Win 8.1 PC but they install fine on Win 7. I also believe that I was able to install 1 of them when I had Win 8.0
When I install I get error message on one of them "Error 1723.There is a problem with this Windows installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."
If it makes any difference the files I am trying to install are GCSMSetup_3_6_0.msi and msgames_win8_x64.msi
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Nov 12, 2013
Last night I downloaded the font Roboto (used by Google for their Android UI) and all of the weights installed properly, except for the Regular and Regular Italic weights. Trying to re-install the weights prompts a query if I want to replace them. Under the Control Panel's Fonts area, there are two ghost-like icons that would indicate the presence of the missing weights, and when I check for the fonts using "localhostc$WindowsFonts" I see them there (all copies). Furthermore, despite being the Administrator of my computer, I can't seem to delete them from this area. All my hidden files are turned on, so I'm not sure what else to do.
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Jun 9, 2014
have a brand new xps with all the best but I am unable to install Linux rather than windows 8 , it will not allow me to boot from disk unless I disable the safe boot mode and then it starts in a mode with no video drives and will not allow installation
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Jul 3, 2014
I am having a problem where any msi (and some .exe's) I have try to run to install a program have trouble accessing the AppData folder.
This is a recent install of Windows 8.1 (on a fresh drive) and then moved the user folder (which I think could be causing the issue). I moved the user folder using these steps User Folders - Change Default Location . I have proper access to the folder and everything. The most recent failure for me was Skype, after trying to launch the app which (seemingly) comes with Windows 8, I decided to install it myself. When I did, that box came up.
TL : DR - Programs will not install and it seems to revolve around my AppData folder.
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May 14, 2014
I have a graphic card nVidia GeForce GTX 750, which has worked properly in some cases but in others something strange is happening.
Recently I was playing FIFA 14 and suddenly a BSOD pop up, with a message "whea_uncorrectable_error".
Before I used to use Google Chrome as my default browser, but when I watched a video from YouTube in Chrome the same BSOD pop up.
I think the problem is related with the graphic card, but when I play other things, for example, Assassin's Creed or League of Legends, the problem never emerged.Another interesting thing is that I'm unable to install linux in my computer, because it reboots automatically after some minutes, and based on what I researched is related also with the incompatibility from linux (fedora, ubuntu) with my graphic card.
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Nov 22, 2012
i have ACER ASPIRE v5-431 laptop.
i have installed Win 7, ubuntu, xp, vista.
But when i try to install Windows 8, it just doesnt install.it gives me following error :
I Tried everything.i performed a Clean install {deleted all partitions & installed on a new partition}
I even used ACER just UPGRADE ASSISTANT.The OS doesnt install. i tried freaking 15 times just trying to install that OS but still it just doesn't install.
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Feb 23, 2013
I am not able to double click and install chrome/firefox the only way I can install is by right clicking and selecting run as administrator then the browser starts with a message that profile not found.
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Jul 10, 2014
I just reinstalled my windows 8.1 pro because of usb driver corruption that occurred due to windows update driver update.
So i basically installed all my drivers using DRP(Driver Pack Solution) and all went well.
Then I wanted to install Asus Utilities like EZupdate,Aisuite,usb charger but none of their setup works .
Whenever I click on setup it starts some asus com services but after that nothing happens no setup screen is popping up it just quits.
And I am having problem only installing Asus Software other software are installing fine.
My pc specs are as follows:
1)Intel 4670 K
2)Asus Sabertooth Z87
3)12 GB DDR 3 ram
4)Windows 8.1 Pro X64
I already tried enabling and disabling UAC and smart-screen but that didn't affect the setup.exe.
I tried running all exe as admin that also didn't work.
There is no unblock button for the setup so it should work as normal.
I even re-downloaded the asus tools from their website still the setup wont launch.
I am using Bit-Defender Total security but i even paused protection and tried still the asussetup.exe nothing happens when i click it except starting some Asus service in task manager.
I tried some solution from asus forums running AI suite cleaner in safemode and re-try installation but still nothing happens when i click on asussetup.exe.
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