Windows 7 Welcome Screen Hangs
Apr 28, 2010
If I use Remote Desktop to access a Windows 7 system. End RDP, and then return to log on locally the welcome screen hangs. Making a reboot necessary. Re-trying the RDP session also does not work, with a long error message starting:-
"The task you are trying to do can't be completed..."
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Jul 3, 2011
I've had windows 7 ultimate 64bits for a year now on my brand new pc, and today he starts and slowly ... around 35 mins to show desktop and will take forever if i click anything. I restarted in safe mode and it works perfectly, there are no exclamation points on the device manager. The only major change i have done but not recently was my video card from Nvidia to raddeon saphire.
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Nov 22, 2011
I was handed a computer to try and clean up yesterday. It is an 2 GHZ AMD 64 bit CPU running windows 7 64-bit with a whole 1 GB of ram. Yes I said 1 GB of ram, I cringed too. I've got the owner convinced to upgrade that to 4GB and he's gonna go with a dual core processor while he's at it which should make a ton of difference.In any case, on to the problem. The windows install was pretty bogged down, somewhere around 80 running processes and no free physical memory. The machine actually booted to the desktop fairly quickly but wouldn't respond to anything due to all the running processes. I went through the task manager and killed enough tasks that I could navigate. I ran ccleaner on it to clear some junk. I went through the startup processes and cleared all the non-essentials. I went into the add-remove programs and removed the junk. I ran ccleaner again and cleared up the remnants and even ran the registry cleaner. I ran malwarebytes and an AVG virus scan and was actually surprised to find the system very clean. It's whole problem seemed to be an absurd amount of "legit" startup items. After I got it all cleaned up to around 40 running processes I defragmented the drive using defraggler and manually bumped the size of the swap file up to 1.5x ram.
The system is now running great, well as great as it can with only 1 GB of ram. All except for one problem.... when the machine boots up it comes to the screen where you can select a user, I select the user and then it hangs on the welcome screen for as much as 20 minutes before it goes on. It didn't take more than 20 minutes to boot before I started!How can it possibly be booting slower now with an optimized drive, larger swap file, and 0 extra components running at startup?
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Dec 2, 2012
yesterday I was using my computer and it was working fine. I turned it off (like I do every night before bed). And when I turned it on again today it got stuck at the Welcome screen. I thought that maybe it was just a one time problem (most of my computer problems are) so I shut if off manually using the power button and the booted it back up again but it got stuck at the welcome screen again. So it is off now. This computer is homebuilt and it is almost 1 year old.
Specs:
i5 2400
AMD Radeon HD 6850
8GB RAM
Asus P8Z68-V Motherboard
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Feb 5, 2011
My windows 7 hangs up after logging in. In safe mode with networking, it is running perfectly. I have had this problem intermittantly, and the last times I got a message that my video driver as stopped working and is recovering. My computer would work fine for about a month or so and then it would happen. I have downloaded latest drivers from nVidia, and have also disabled everything except Microsft items on Startup.The errors I get in the event log is as follows :DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server:{DD522ACC-F821-461A-A407-50B198B896DC}DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server:{1BE1F766-5536-11D1-B726-00C04FB926AF}The driver detected a controller error on DeviceHarddisk3DR3.The following boot-start or system-start driver(s) failed to load:
discache
spldr
Wanarpv6
The following boot-start or system-start driver(s) failed to load:
AsIO
AsUpIO
discache
spldr
Wanarpv6
I performed a clean boot by disabling everything except microsoft stuff at startup. The item I eliminated was adobe reader speed launcher. I can not see it in my programs or features so I can uninstall it. With it disabled..my computer stopped hanging.
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May 9, 2012
I've got new pc with Windows 7 Home Premium x64. It sometimes hangs on shutdown screen. And then I hold power button (I don't have reset button on my new case) and see BSOD.
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Mar 8, 2011
I just finished installing updates from microsoft and restarted my computer, it boots to a blank windows 7 screen without my username and a moveable mouse, i also ran diagnostics everything passed,,and it wont let me boot to safe mode, i press f8 and it just trys to boot like normal
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Sep 22, 2011
ihave a dell optiplex 380 runing windows 7.after supplying myusername and passwordit hangs at a welcome sceen for ever.
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Jan 12, 2013
I have a problem with Windows 7. I restarted the computer to finish installing updates, and when the welcome screen came up, the computer gets stuck there. I tried restarting the computer again, and it did the same thing. This started happening after installing updates. Safe mode works fine so I don't know what to do.
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Dec 2, 2012
I've just did a clean install of Windows 7 to my SSD 2 weeks ago.
Recently, abut 4-5 times a week, my computer will hang at the Windws 7 logo screen. the part where the logo glows but it stops there. I tried the startup repair after I forceshut the computer, but no results.
I tried sfc / scannow but there's nothing wrong. I read that doing chkdsk on a SSD has no effect right ?
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Nov 17, 2009
When I run the Windows 7 Home Premium OEM disc I get past "loading files" and then freeze on "starting windows". I see 4 little colored balls in the center of the screen (guessing the start of the MSFT logo) and then everything freezes.
Here's what I've got:
Monitor: Samsung T260HD 25.5in Rose/Black LCD w/ATSC
HDD: 2 x Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G
Memory: Corsair Dominator 6144MB PC12800 DDR3 1600MHz (3x2)
DVD: LG 22X DVDRW SATA
Motherboard: ASUS P6TD Deluxe Intel X58 Socket LGA1366 MB
Power Supply: Corsair 950w 80 Plus Power Supply
GPU: 5850 is backordered, so am using an old Nvidia 6600 GT to attempt to install Windows - connected to monitor with DVI cable
OS: Windows 7 Home Premium OEM
I've done lots of research and tried:
1. Using a PS2 keyboard/mouse
2. Disabling USB in bios
3. Disabling just about everything else in bios
4. Tried w/ 2MB, 4MB and 6MB ram
Any help or suggestions would be greatly appreciated.
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Jan 4, 2012
Windows 7 Home Premium hangs for a prolonged period of time at the shutdown screen. It normally takes a few seconds only, but it now begins to hang for several minutes at the shutdown screen.
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Feb 3, 2013
My laptop hands at the Welcome screen...has done this before once or twice, but today it does not straighten out after restarting. I am not tech savvy...plus I am 70 years old and skittish about trying some of the suggestions I read on here
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Mar 22, 2011
I am with a friend re-installing Windows 7 on his laptop. Unfortunately the laptop had been infected beyond repair by a virus/malware and would not boot past bios. When installing Windows 7 x32, I make it to the "Setup is starting..." screen and it does not continue. It is not the disk as I have used the same one to install it on my laptop. The laptop is a Dell Inspiron 1545 with 4gb of ram and 500gb HDD space.
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Jan 16, 2011
I'm using windows 7 home prem 64bit. This problem just happened today. I sign on with my password and the system says welcome, but won't actually login. It just hangs there. I used Avast to do a complete scan, but it didn't come up with anything. I used MS security essential it found a bunch of Java exploits and trojan downloader and I deleted them. But the problem is still there.
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Mar 29, 2012
When windows updates, it then reboots, and just hangs on the 'starting windows' screen. Only after it updates, works fine before. I've re-installed it many times, but get the same result. This never used to happen until i did this fresh installation today. Now it happens every time, just after it installs some standard updates, it wont boot up..
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Nov 30, 2009
I am trying to do a clean install of Windows 7 64 bit. It hangs at the starting windows screen and does nothing more. No HDD activity or anything. Let it sit all night like that to see if it would go any further, but it didn't. Anyone else have this experience, and if so, what did you do to make it work?
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Jan 6, 2010
After recently building a custom PC, I am doing a clean install of Windows 7 (64 bit) and all goes well through the installation process (loading, expanding files, etc) except when after the 2nd restart when it starts up for the first time. It freezes or hangs on the black “starting windows” screen (the one with the new colored windows logo).
I have tried installation a number of times, including with a bare bones configuration (2 Gb RAM, 1 HDD, 1 DVD Drive, GPU, and all other peripherals disconnected) and still the same thing happens. I have also tried the process using the VGA cable instead of the DVI.
I was able to successfully install XP after failing to install Win7, so I don't think my HDD is bad. I am also using a PS/2 Keyboard
System:
CPU: Intel Core 2 Quad (Q9650) 3Ghz/1333Mhz/12MB
MBoard: Asus P5K-E
GPU: Sapphire HD 2600XT
HDD: 2 x WD 640 Gb 7200/32MB/SATA 3.0Gb/s (Caviar Black WD6401AALS)
RAM: Mushkin 4Gb DDR2 SDRAM (2 x 2Gb)
PSU: Antec NeoPower HE550w (ATX 12v)
OS: Windows 7 Ultimate (64 bit) OEM system builder pack
All components were purchased new from Newegg. I also have some peripherals: 2 DVD drives, Multi card reader, extra USB, firewire ports, wireless LAN card (although I disconnected those for the initial install attempt).
Any help or advice would be greatly appreciated. I am really at a loss to figure this one out. Could it be something to do with my video card driver? (Do I need to install that in the BIOS?)--I can see everything fine on my monitor though.
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Oct 17, 2012
I recently got a PC that my office was getting rid of. The PC was in great shape and I was told it worked fine when they gave it to me. They ripped out the hard drive and gave me the machine. As soon as I got it, I put a brand new 2Tb Seagate HDD in. I also replaced the existing RAM (2x1Gb sticks) with 2x 2Gb sticks with the memory speed to match my motherboard. Finally I swapped out the ATI Radeon HD2900XT with a Nvidia Geforce GTX 460. There was a sound card (PCI) I removed as well as a redundant firewire port I unhooked from the Mobo. I then booted and peformed a fresh install of Windows 7 32bit Pro. Everything seemed to be going fine... until I tried to shut down. Windows would freeze on the Shutting Down screen. I mean freeze because the spinning circle would stop and the entire machine was unresponsive.
I read online that pre-Service Pack 1 Windows 7 didn't like multi-core processers and would have issues shutting down, so I updated to SP1 (along with a bunch of other updates). Now when I try to shut down, the Shutting Down screen disappears and the signal to the monitor ends, however the machine stays on. I can hear the fans running and see the lights to the PCI cards still on. Once again I have no option but to hold the power button until it shuts down. One extra note I double checked every driver and they are all up to day. Also when I boot in Safe Mode the PC shuts down fine and I have no problem restarting, just shutting down...
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Feb 9, 2013
I have been trying multiple times to install Windows 7 to my hp pavilion g6-1007 laptop from an installation DVD but with no success so far. The problem is that I can't proceed with the installation. Every time I put the DVD and boot from there, first I see that black screen with the bar at the bottom saying "loading files".And after it finishes, it gets to a black screen (with only a cursor present) and then it does nothing more than that. It hangs there, no matter how much time I wait. The DVD-ROM also throttles down and the HDD activity LED stops blinking at all.I thought about a crappy image, so I downloaded the repair disk iso and burned a CD with it, but then I got exactly the same behavior. I'm thinking now of perhaps trying to install from a USB stick, as a last resort.
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Nov 13, 2011
Dell vostro 1000 Windows 7 Hangs after login, blank screen only cursor is shown
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Sep 11, 2012
I was moving, my PC fell over. Plugged her in, all laggy and HDDs were not happy. Ran chkdsk, everything works now except the Welcome Screen takes forever, Windows 7 is on it's on Vertex 4, prior to me moving the Welcome Screen would be instant. After Windows boots everything is peppy and ready like it was! I don't understand!
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Jan 24, 2011
this happens all the time now and becomeing annoying . I have window 7 , IE it happens on my laptop .
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Sep 3, 2011
I'm new here.I couldnt find any solution for my problem anywhere and i thought i can find it here.
I have Windows 7 Ultimate 32 Bit and im trying to install it for about 6 months. I installed it once but after one week,os is gone and stuck at classpnp.sys
Here are the steps i followed when trying to install; Selected Boot Menu > CD/DVD
Seen windows is loading files. Seen Starting windows but its gone before the 4 colored windows logo comes.
And endless black screen. I also tried to boot from dvd in safe mode.It hangs at disk.sys I checked rams. I have 1 gb x 2 rams.There is blue and brown sockets for rams on my motherboard.
Both of rams connected to blue ones.When i disconnect one of them pc opens but same issue. When i disconnect one of them and connect it to brown socket pc didnt opened.
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Sep 19, 2012
Windows 7 clean install hangs at starting windows screen
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Dec 28, 2012
I recently got a new asus laptop and some of my programs aren't compatible with windows 8. So i'm trying to downgrade to windows 7 because i never liked w8 in the first place. So when i boot from CD (64-bit windows 7 ultimate) it will install without any problems, but when it gets to the 'starting windows' screen the animation freezes and it just stays there.
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Dec 6, 2009
I am having a similar problem using the "blank" screen saver with a password...
Purchased a new Dell XPS 8000 three days ago and everything appeared to be working fine. I was using the wired keyboard and mouse supplied with the computer.
Connected my old usb Microsoft Wireless Comfort Keyboard/Mouse 1.0A to the system and suddenly the system would never go to screen saver. I checked for windows updates and it recommended an update for the wireless keyboard and mouse. Installed the update and now my system goes to screen saver.
The problem now is that it doesn't return from screen saver consistently. I am still characterizing the problem... When I move the mouse I get the login screen, type the password, hit return, and the screen goes blank (as if it is back in the blank screen saver).
I have had the desktop reactivate very quickly (normally) if the screen saver was on only for a few minutes. I have had it take 2 minutes plus to get to the desktop. I have also had the system freeze and ended up power cycling.
I thought this was a power management issue. I tried setting up power settings so nothing would ever go into power save mode but this hasn't made a difference.
I just reconnected my wired keyboard and mouse to see if the issue goes away. I am expecting this to solve it, but I really would like to use the wireless.
Update...
1. Went back to wired mouse/keyboard and the issue persisted.
2. Rolled back updates from last Windows 7 update: Dell Monitor 6/21/2009 1.0.0.0, Microsoft (HID Class) 5/8/2009 7.00.258.0, and Microsoft (USB) 11/03/2009 7.10.344.0. Problem still persisited.
3. Did a "reset to defaults" on the Dell power settings profile and removed the password from the blank screen saver. Seemed to resolve the issue, but only tried it once with the screen saver on for an hour.
4. Added the password back to the screen saver. Worked once and then hung the computer the 2nd time. I move the mouse, get the login screen, type my password, hit return, and the monitors go blank (as if it is in the blank screen saver). At this point it is hung, no mouse, no keyboard, ... must power cycle to get the system back up and running.
Yet another update...
Found a "solution" (let's call it a work around) for this issue in another thread: Seven locks up after an hour or so idle. I had my task bar set to auto hide, changed it to be visible all of the time and no more system hangs.
While I am thrilled to not have to power cycle everytime I go to screen saver, I would still like to auto hide the task bar. I wonder if there isn't a better fix that would allow me to still configure the task bar.
XPS 8000, 8 GB Ram, 1 TB Hard Drive, ATI 4630 graphics.
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Jul 28, 2011
Since a coffee spill on the keyboard, my laptop won't normally boot as it did before.ow it just hangs on boot screen. It takes somewhere between 10s and 5min to boot.ometime it requires to be reset several times to actually boot windows. I switched RAM, the problem persisted. Every component in my laptop is working (Wifi, Ethernet, Sound etc.) What should I do?
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Nov 10, 2009
I thought I'd move with the times and picked up a copy of Windows 7 Ultimate. I had Vista installed before.
Booted from CD, delete/recreate partition and did a clean install.
The installer hangs on a black screen after the first reboot. Even left it overnight without progress. Forcing a reboot and going into Safe Mode the setup tries to continue, then comes up with a prompt saying 'Setup cannot run in Safe mode, rebooting your computer', whereupon it hangs again.
This is the sequence I tried:
1. Boot from CD, delete boot partition, new partition, clean install (HUNG)
2. Disconnect router, then as 1. (HANG)
3. Reset BIOS to factory defaults, then as 1. (HANG)
4. Disconnect external hard drive and printer, then as 1. (HANG)
5. Disabled on-board chips like sound, legacy USB etc, then as 1. (HANG)
I've tried booting to the CD and doing a 'repair windows' but that comes back without problems.
The only other thing I could think of is that the graphics card is incompatible... but I don't have onboard VGA and I don't have another card just lying around.
I've never had a problem doing a clean Windows install. I'm really disappointed they're making it so difficult. Does anyone have any suggestions? I might have to just go back to Vista...
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Dec 12, 2009
I had this pc working decently with Vista Ultimate x64, but wanted to bump it up to Windows 7 since the audio was poor and Media Center did not work well. I tried the upgrade through Windows route and this is when the issue began. The install went normally, but when i got to the screen for preparing for first use, it hung.
I have tried everything I know of, including using Active@ KillDisk to wipe the hard drive entirely. Whether I try a 32 bit or 64 bit copy of 7 Ultimate, it hangs at the same spot. I striped this machine down and have only a single DDR3 2GB memory stick in the mobo slot...
I can install Vista Ultimate x64 without issue..
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Dec 29, 2012
Its my office comupter, it worked fine yesterday. when i came in today i just locked up on the start up screen. I ran a smart extended test on the drive it passed. I even purchased a new hard drive and replaced. I put in the install disc and wait for the recovery window, it starts with loading fles then starts windows and hangs up in same spot. I switched out the Ram and did the same thing. dont know what else it would be or to do.
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