Windows 7 Screen Goes Blank , Audio Is Available?
Dec 7, 2012
I recently used one key recovery for my lenovo laptop, after restoring, the windows logo is shown but after that my system goes into blank screen mode although the audio can be heard. But when i try with safe mode then i am able to see the screen, what can be the issue??
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Jul 6, 2012
After leaving my comp on overnight i wake up to non-responding programs, i shut down manually and then as i restart this happens. 5minute lag on welcome screen and then it turns blue with a moveable cursor. i have used system restore and created a new user but neither works. i can run perfectly on safe mode.
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Aug 25, 2012
When I insert a audio disk windows says the disk is empty this happens 75% of the time But the disk works on cd players
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Dec 31, 2010
Everything shows up fine until the welcome screen after that it normally used to fade to the desktop but now it goes blank. The screen in Black with only the mouse pointer. Its not hung, i can move the mouse pointer. Then after a minute or so it advances to the desktop. Everything on the desktop loads up in less than 5s. The PC runs fine, it is really fast as there are only a few programs, but only boots slow. My total boot time is about 3-5 min. I think it should be like in a minute or so.I have not tweaked much with the system but have installed a few programs like MS office, Nero, Acrobat and Photoshop. These are the only heavy programs in the PC right now. The only games on the PC are AC1 and AC2. I have uninstalled my graphic driver and reinstalled. I already minimized the programs in the msconfig>startup to the minimum. I have run ccleaner, spybot s&d, Antimalware and i also have a trial copy of Kaspersky AV (upgrading later to 1-year license). there are no peripherals attached during boot except the USB keyboard and mouse. A printer is attached too but is most of the time turned off.
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Oct 4, 2010
I have Dell studio series 1558,I have two issues: After Powering on the laptop and inputting the password for login to Windows 7, I get a black screen with the Mouse cursor active. In the background the login seems to have happened but I don't get to see the Desktop. When i open any program or web page, e.g. yahoo messenger, the messenger/webpage display is very small, i had to manually enlarge it to view properly, i tried changing my screen resolution, but didnt work.
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Sep 4, 2011
When computer starts is says windows is starting and then just get blank screen with cursor.
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Sep 30, 2012
After I turn on my laptop Dell starts and it says her resuming windows and then goes to a blank screen with my cursor. I removed the battery and held the power button but don't know what else to do. I don't have a restore disk. I'm running windows 7.
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Aug 13, 2012
I seem to have a odd issue with my laptop. Sometimes when i boot into windows there would be a blank screen with a mouse cursor after the starting windows screen. I would have to wait for approximately 5 minutes for it to show up my logon screen. I've been having this issue since the start of the year and have attempted to solve it but they have been unsuccessful. Things i've tried:Reformat Windows (Did it 4 times)Purchasing a SSDReduced the start-up items(barely any)?
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Jan 31, 2012
I started the machine today and after the welcome screen the screen becomes blank and i get a black screen for about 30 seconds.then i get the task bar and after about 10 seconds i get the desktop.
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Sep 8, 2011
1> After Powering on the laptop and inputting the password for login to Windows 7, I get a black screen with the Mouse cursor active. In the background the login seems to have happened but I don't get to see the Desktop.
2> When i open any program or web page, e.g. yahoo messenger, the messenger/webpage display is very small, i had to manually enlarge it to view properly, i tried changing my screen resolution, but didnt work. My screen resolutions are:
Display: 1.Mobile PC Display
Resolution: 1920*1080 (recommended)
Orientation: Landscape.
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Jul 18, 2012
I opened up my PC to move the front audio cable so that it wasn't sitting on the graphics card (was causing EM interference).When I tried to reboot, my computer now gets to the windows loading screen, then stops outputting video - so the monitor goes blank and eventually turns off. Windows continues to load in the background as I can hear the startup sound play.
Computer Setup:
Gigabyte GA-EX38-DS4 Motherboard
Intel Core 2 Duo E8400 CPU
Gigabyte 670 GTX Factory OC GFX Card
4GB RAM (I think XMS2)
500GB Samsung Spinpoint F3 7200rpm HDD
Corsair 650W modular PSU
Linksys PCIE wireless card (can't remember model)
Things I have tried:
1) Booting into safe mode (works fine, can view the desktop etc.)
2) Booting into low resolution mode (doesn't work, same issue)
3) Booting into safe mode, un-installing the graphics card, booting into normal mode and reinstalling drivers for graphics card (doesn't work, same issue)
4) Trying a different PCI-E slot (doesn't work, same issue)
5) Trying a different output on the graphics card (doesn't work, same issue)
6) Hard CMOS reset (doesn't work, same issue)
7) Trying a different graphics card (even worse, didn't get any video out even at BIOS screen - can't guarantee card is working as I don't have a second machine to test with but it was working the last time I used it a couple of months ago. Second card was ATI rather than Nvidia so shouldn't be using same drivers).
Things I intend to try but haven't had time:
1) Plugging into a different monitor (heard some people mentioning it may be to do with the monitor drivers not reporting max screen settings properly, I could find any windows 7 x64 drivers for my monitor as its so old but I do have a TV I can test with)
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Oct 12, 2012
I let computer downlod updates for windows 7 and then when I hit restart like it said I had to for updates to be complete the screen went blank and the computer justs sits with a black screen. Because it is a laptop I can't power it off and when I try to hit the power button nothing happens. How do I get the computer to start again?
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Oct 27, 2009
It simply disables display.
My screen goes blank right after the glowing windows logo.
This is a fresh install.
It's an ATI card. Brand new. It was working (for 2 weeks) on vista perfectly.
I understand that there is an issue with ATI catalyst control center.
with all due respect, I can't load a driver if my screen is disabled.
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Dec 21, 2012
HP G60 laptop, after the unit has been on for 10min or more it has a random issue with the display going blank. If you move the mouse the display comes back as long as the mouse is moving. Stop moving the mouse the display goes blank. Sometimes if you let it sit awile it will start working again. It is now so bad the computer is not useable. It has McAfee protection and I run system fix it utilities 11.
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Mar 28, 2011
I'm trying to install Windows 7 on my PC again, and came to a blank screen after the reboot. I have the PC hooked up to a TV using the S-Video output on my graphics card, and suspect that win 7 is using the DVI port instead. There is no way at the moment that I can use the DVI port because I don't have a monitor that supports it.
is there a way around this so I can use the S-video output for the rest of the installation?
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Feb 23, 2012
I'm trying to install Windows 7 on a new SSD, my old hard drive crashed. My video card is an onboard ATI Radeon HD 4250. Initial setup works fine, but when the computer reboots it comes back up blank. I'm already running two monitors, one VGA and one DVI, and safe mode doesn't work either, I've tried booting from a flash drive and a dvd with exactly the same results.
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Sep 15, 2012
I am using windows 7 ultimate on my samsung laptop. today I tried to install ubuntu in dual boot mode with my windows 7. I installed ubuntu 12.04 on e drive( mounted as ext 4) and 1.5 gb of swap partition..the installation went smooth but when I restart I get a blank screen with crusor blinking?
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Jun 15, 2010
The computer goes blank right after Windows starts up as it's supposed to go to the login screen, and the cursor was the only thing to appear. My answer to everything is to basically reinstall Windows 7 and start over, but after inserting the disc, begining the installation, and going through most of the motions....after Windows restarts again the screen goes black. Before I tried to reinstall Windows I was able to use the computer in Safe Mode, but after the reinstallation failed I can't reach safe mode. I can't seem to find a way to finish the installation.
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Jul 21, 2012
I've run into a problem that's preventing Windows 7 from loading normally. The problem starting happening yesterday, when my computer froze up while I was surfing AGV antivirusver since then, I cannot make it past the "Starting Windows" screen. Afterwards, instead of going to the "Loading" screen, my screen goes to blank.Since I could still bring up safe mode, I've tried the following things, with either no success, or Windows can't detect anything wrong:1. Performed a System Restore to a day earlier.2. Startup Repair didn't detect anything wrong.
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Dec 8, 2012
two day ago i turned on my pc as usual. But it did not boot, instead i got a black screen with blinking cursor, so is there any way to make my pc recover from this issue.
I've tried the f8 , it has No effect I even re installed the os but it does not work.. It does all installation work asks for my name and pc name . Then it does the video and perfomance testing . Then it restarts and i again get the blank screen with blinking cursor.
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Dec 13, 2009
I was on my Compaq V2310US laptop and noticed it was running slow, so I decided to run chkdsk just for the heck of it. It appeared to freeze at around 33%(but now I dont think it did), so I turned it off. I restarted it, noticed that it just stayed at 33% for awhile and left it this time. Now when I start windows 7 ultimate, it says "starting windows" then boots to a blank screen. No welcome screen or anything.
The mouse pointer is there and my wlan button and capslock work, but the mute sound button doesnt respond. If I boot in safe mode, CLASSPNP.SYS is the last file to load and I get the same black screen problem. Im wondering why theres no AGP440.SYS.
I have the ATI M200 chipset and when I updated it awhile back, my PC did the same thing, however I was able to go into safemode and uninstall it. I got another option to update it a week later(which made windows aero work) saying the driver was for windows 7 and it worked. My advanced options are limited to the 3 safe modes and normal mode. Startup repair didnt do anything.
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Jan 10, 2013
I have a Toshiba Satellite C655D laptop running Windows 7 Home Premium. Computer was working like a dream and has been for about a year now, when yesterday I booted up after running Windows update, like always, logged on like normal, only to see a blank screen with only my mouse cursor. Neither Ctrl+Alt+Del nor Ctrl+Shft+Esc work to bring up the Task Manager. I am able to boot into Safe Mode just fine, but of course unable to uninstall the Windows updates to the .NET framework.I have tried System Restore several times now, both from the Safe Mode and from the start-up recovery options accessed via F8 upon system startup. From the same menu, I have attempted Startup Repair but alas, Windows does not detect any problems (go figure, right? ).I have ran the Windows Memory Diagnostics Tool to check if my hardware was going bad, and upon completion, it rebooted, once again, to a blank screen after being prompted to log in. Mouse works, nothing else does. Upon pressing Ctrl+Alt+Del I am greeted with the following message after waiting roughly 5 minutes:"The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."^Pressing ESC makes the message disappear along with my mouse, so that I am staring at a completely blank screen.I am on my friend's MacBook Pro right now, I'm really hoping someone can help, but I must admit I am reluctant to think so because someone once came to this board with the seemingly exact same problem and no one here was able to help him.Just to reiterate, I can boot up in Safe Mode, with or without Networking as well as accessing the Command Prompt. That's about all I can do.Edit: Now when I do a System Restore, I get this error message when it restarts (everything else is blank unless I restart in Safe Mode): However, when I try to navigate to this location either via Windows Explorer in Safe Mode or via the Command Prompt, one can clearly see that the location doesn't exist. I am confused.
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Feb 11, 2012
I was all good working on my computer when I decided to restart my computer because "rocketdock" (a dock program) didn't open a folder and gave me the "open with" dialog instead.
Background:- I've installed a lot of updates recently, including SP1. The windows is customized i.e. some files are edited. I used tune up registry cleaner, which caused a problem in Chrome, so I used a command found on the Internet, it made tons of errors (which was mentioned by the one who suggested the command) and the computer CPU was fully loaded, the command was replacing files, or something like that. When I remember the command I'll post.
PS: "Ctrl+Alt+Delete", "Ctrl+Shift+Esc", and "Ctrl+L" don't do anything. PS2: Safe Mode loads into the same screen.
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Apr 25, 2012
I thought I would start to describe this issue by telling you what I screwed up on and how I made it happen: I accidentally set my backup drive as my primary (set the partition as active in CMD, it has no installation on it). Then when I went to boot my device, it would tell me that Windows was not installed. I put my C: (main, primary) partition as my default again (with CMD on installation disk) and I was able to get Windows to boot. Then I messed with the MBR to try to fix it and now this happens:
Current problem: When I boot Windows, it give me the old Vista-looking boot scroller (Not "starting windows" with the traditional animation). This animation only lasts for about 3 seconds, then it goes to a black screen with the cursor. That is all. Nothing loads, yet no error message. I tried using a few bootrec commands to fix it using the installation CD's CMD but no luck.
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Sep 9, 2010
I'm reinstalling windows 7 ultimate. I try and boot from DVD and it loads files the the screen goes blank.
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Jan 21, 2011
Windows boots and starts up, but at some point I get a black screen from which I cannot exit unless I reboot. Since my video card has 512MB, and my board's maximum memory is 4GB, I suspected Windows would not have the full 4GB to play with, and, sure enough, the Windows properties screen shows I have 3584 MB available. Also, the POST screen seems to test 3670016 KB, which I believe is the same thing. In fact, even the memory test programs report only 3584 MB memory. I have been running Win 7 x64 for several months on my Gigabyte GA-K8NSC-939 motherboard using 2GB memory (4x512MB). I decided to upgrade to 4GB (4x1GB), the max the board can handle.
Installed and tested using Memtest-86, Memtest86+, and Memscope with several passes of each -- all good. On the other hand, one of the advanced tests for Win Mem Diagnostic failed, but since it was making lots of artifacts on the screen, I suspected it was confusing video memory with RAM. So I thought Windows knows about my memory and vid card and is reserving things apprpriately, but maybe not. I boot and go into Win 7, and enter my password, but some time later the screen goes dark as if it has gone to sleep, except it will not wake up.
Most of the time just before it goes dark, I see several colors on the screen, which make me think it has something to do with the video, and I wonder if the computer is getting confused about which memory it can use for what purpose. I looked in the BIOS for something obvious, but I didn't find anything, except (maybe?) the setting for "Init Display First" which was set to "PCI slot," and which I changed to "AGP," but I don't think that worked. I looked for but did not find something about memory mapping, so maybe that is on already.
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May 21, 2011
I'm having a reoccurring issue with Windows 7 that always presents itself some weeks after I install it. I've run into this issue of installing windows updates only to have a blank screen with only the cursor present after I login from boot many times and have always had to reinstall. I'm wondering why this issue keeps happening, and what I can do to fix it.Ive tried sfc /scannow /offbootdir ..... several times but it either says it will do it on the next restart (which it doesnt) or it just says it can't run it.
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Apr 29, 2012
I've run into a problem that's preventing Windows 7 from loading normally. I'm still able to bring up windows in safe mode perfectly fine. The problem starting happening yesterday, when my computer froze up while I was surfing GameFAQs, forcing me to perform a hard reset. Ever since then, I cannot make it past the "Starting Windows" screen. Afterwards, instead of going to the "Loading" screen, my screen goes to blank, with a message that it cannot detect an input and my pc just hangs there.Since I could still bring up safe mode, I've tried the following things, with either no success, or Windows can't detect anything wrong:
1. Performed a System Restore to a day earlier.
2. Startup Repair didn't detect anything wrong.
3. WIndows Memory Diagnostic didn't detect anything wrong.
4. Performed an Error Check on my hard drive with the built-in Windows tool with auto-repair on.
5. I rolled back my video card drivers (Nvidia GTX 460) to a previous version.
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Jul 29, 2011
I recently upgraded to windows 7 and since then my computer screen will randomly go blank and after I restart I get the following error message:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
Additional information about the problem:
BCCode:124
BCP1:00000000
BCP2:86B156F4
[code]....
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Mar 19, 2012
have Windows 7 Home edition on a HP dv4 series laptop. Couple of days back I was browsing through a website suddenly the the windows was shutdown. I assumed it was some virus workWhen I try to restart windows it is taking me upto the HP boot options then I get a blank screen with a cursor at the top left corner.The following did not work,1) Booting via the recovery disk2) Booting via recovery hard disk3) I created a USB boot with Ubuntu and even the USB is not getting detected
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Oct 14, 2012
Windows screen opens and immediately goes to white blank page and a few seconds later says Programme cannot display the webpage. I hadnt tried opening a web page or anything else. Eventually I get a Microsoft Security Essential messages asking if the following file path is malicious CWindowsuvwkviej.exe It then says restart required which I do but this doesnt solve the problem.
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