Printer At Work Prints Blank Pages When Computer Tries To Print
Jul 6, 2011
My PC, running 64bit Windows 7 is printing blank pages on the work computer. I downloaded the necessary drivers needed to print from this computer to the printer, which is a CanonMX 340. The computer recognizes the printer and will print, but the pages that it prints are blank. The pages are blank whether I'm printing from the internet, a saved .jpg file or even a .pdf file. In order to connect to the printer, I plug in an ethernet cable, still nothing works.
I only want to print pages 13-17 but it prints 1-10
Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5 Processor Count: 4 RAM: 3893 Mb Graphics Card: Intel(R) HD Graphics, 1722 Mb Hard Drives: C: Total - 79899 MB, Free - 3595 MB; D: Total - 396937 MB, Free - 86756 MB; H: Total - 99 MB, Free - 60 MB; Motherboard: Hewlett-Packard, 1425 Antivirus: Microsoft Security Essentials, Updated and Enabled
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ways i tried:
1.check the port/ethernet the UTP cables plug out plug in and wait like around 20 secs. then connect again. 2.reinstall the driver on the 32bit that doesnt print. 3.remove device then add printer again. 4.did a windows update. 5.check if same workgroup. 6.check if shared and with same location and can access both 3 desktop. 7.check the permissions. 8.restart the computer. 9.troubleshooting the printer. 10.make sure there's a network connection.
IP address doesn't have because its a USB port and not suported by the OS..3 desktop on a network...two 32bit win7 one win7 64bit.32bit and 64 bit can print on the dot matrix and laser printer but the other 32bit cannot print on the matrix but can print on the laser..when printing its just qeue with spooling..
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