Potential Virus - Occasional Startup Failure / BSOD
Jan 29, 2013
For sometime now I've been attempting to fix a laptop that I have that was used by my sister. The laptop is a Compaq Presario CQ61 running Windows 7 Home Premium 64-bit. I believe the computer has a virus but cannot actually find out for sure if it does or not. I have ran many virus scans with multiple virus protections and still I'm getting blue screens of death, major jamming, as well as occasional start up fails. The computer jams up so badly that I can't use it for even simple tasks. If I try to up the start menu or any folders the computer jams up for about a minute before it responds. If I try to get on the web nothing at all will load no matter what web browser I'm using. The computer will also freeze up completely at random times and the only way to get it to respond is to restart it.
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Jan 10, 2013
My laptop was working fine until I replaced the 4GB with 2 x 4GB about 2 months ago. I also installed iCloud the following day. I was getting numerous BSODs during the day and so uninstalled iCloud (using their uninstaller) but was still getting BSOD. I ran some memory tests and found one of the DIMMs to be faulty, got that replaced and now no more BSOD during the day. I do however get the occasional BSOD when I try to Hibernate manually or the laptop Hibernates itself and I am struggling to troubleshoot the cause.
BlueScreenView is telling me that there is a "DRIVER_POWER_STATE_FAILURE" from ntoskrnl.exe with "ntoskrnl.exe+1040b" in the Address in Stack. I've checked the event logs but maybe I'm not reading it properly but I really would like to know what the system is doing just before it tries to go into Hibernation. Personally, I think it may have to do with iCloud or some form of network syncage but I could be completely wrong.
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Aug 22, 2012
My specs are as following-
4 gigs of ram (kingston) ddr2
dual core amd phenom 2
ati radeon hd 5770
windows 7 home premium 64x bit.
I have been running games like battlefield 3 and such for a while now with no problems, then one day I had to re install my operating system due to a break brought up by an sfc scan in the command prompt, Lately my computer will blue screen, pause with a stuttering sound, files will work incorrectly, and my computers performance has slowed at such a rate that almost anything is becoming impossible.
I ran a few scans but they all crash in the middle and it has been happening since I had reinstalled the os. I only run programs like cyberlink powerdirector 10, fraps and xsplit, and skype for my gaming and recording. So my question is this, how to get rid of these signs of a virus and the virus itself if there is one?
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Feb 11, 2012
Occasionally my computer will BSOD during shutdown. Before the BSOD, it will stay on the shutting down screen for a couple of minutes. This time I didn't even see the BSOD - after staying on the shutting down screen, the screen went blank and eventually I just did a hard shut down. When I logged in, I received a dialog stating that the computer had BSOD'd.zip file is attached-Windows 7 Professional SP1 x64-Not the original OS, from MSDNAA-Age of system varies: graphics card - 2 months, CPU/motherboard/RAM - 6 months, power supply - 1 year, hard drives/network adapter/cdrom drive - 5 years-Age of OS installation - less than 2 months, I had the issue on a previous installation of the same OS as well
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Sep 15, 2012
My desktop sometimes crashes when I'm playing a game. I have the latest drivers for everything but still crashed after updates. I have overclocked the cpu, ram, and gpu but I'm not sure if that's the source of the problem.
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Jan 25, 2012
Ever since I updated my bios after being advised to by a Ubisoft employee, my system occasionally crashes to a BSOD. Sometimes it happens twice a day, sometimes not for a week. I'm not sure what's causing it, but I'm rather bumped, because I love my current system. Attached you find my BSOD file (the health report is in Dutch, but hopefully you can manage).
My system specs:Windows 7 Ultimate 64 bit; Full retail version installed this a half year ago.The original windows was Vista, 32 bit which in turn was updated to 7, 32 bit. After installing extra ram I switched to 64.
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Jul 6, 2012
I've got a new system, and almost at random I get a BSOD on occasion. No excessive system load, and the only correlation I can see is that Firefox had been open each time. I've included CPUZ screen shots in addition to the dump files.
System:i5 3570k, Gigabyte GA-Z77X-UD5H (F7 BIOS), Corsair Vengeance DDR3 1600 CAS9 2 x 4GB (Running XMP profile), EVGA GTX 480,SeaSonic Platinum 860w PSU, Cooler Master Hyper 612 PWM, Cooler Master HAF XM case with 2 extra 140mm side intake fans.
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Nov 9, 2011
it'll say video error occured and driver reset. this only occured during the previous nvidia driver. once updated it didnt happen.however, i was playing battlefield 3 and had a Internet video running in the background and the sound stuttered as before and my screen black and my machine restarted saying thee was some hyper thing problem on restart. i started in safe mode to get all my dump files. the problem on the 10/28/2011 is before i updated the new driver.the text file is what part of the message said.
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May 25, 2012
Lately I have been getting BSOD on a old but reliable Dell Inspiron 6400 laptop. The BSOD message I get is "Driver Power State failure". It does not happen regularly or follow a pattern. It is random (but follows Murphy's law and happens when I have not saved an important document
Perfmon.html and Windows_NT6_BSOD_jcgriff2.zip file is attached as a single .zip package.
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Aug 1, 2012
i've been getting occasional screen freezes and more recently BSOD, mostly when playing gamesyou can offer from the files i have attached as i'm not able to read any of the crash dump files.
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Dec 12, 2011
My computer is running on a Windows 7 Home Premium OS, it's about two years old, Lenovo brand. I won the computer a while back, and do not have a Windows 7 Op.disk. The problem is, a while back I got this virus called Wolfram Antivirus software, and tried to do everything I could to remove it. It was a pain. The thing is, I think I might have accidentally deleted something in RegEdit, and now my computer (on the ultra rare occasion that it gets to and past the login screen) will tell me that it has encountered a critical error, and will restart in 1 minute.When it does reboot, what will happen, is it will get to the picture of the swirling Windows symbol, but then reboot before making it to login screen. Then it will ask me to do a system repair or start up normally, because it shut down unusually
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Jan 21, 2011
i had a virus and used norton to clean out and laptop went to blue screen and then started norton recovery, since then i cannot access the hard drive in the laptop or via a caddy. just says unable to load driver..
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Nov 21, 2011
After getting rid of windows 7 hard drive failure virus my start menu programs are empty.
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Jan 11, 2013
I had the pceu virus and have managed to get rid of that completely and now everything works fine except when I startup windows, after I logon there would just be a black screen and nothing else. I can get everything to work by pressing ctrl + alt + del and start task manager. Also, pressing the windows button does not open the start menu. Any ideas on how to solve this
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Dec 8, 2011
Recently was infected with a virus, which I removed with Kaspersky, but now all of my program folders are empty and / or missing when I hit Start -All Programs. I believe this is self-inflicted. I'm running Windows 7/64 on a Dell N7010 laptop. It has a OS (C:) drive (58.5GB) and a Local Disk (D:)drive (527GB). I originally found the "C" drive becoming full. Not being overly computer savy, I tried to move program files and any large files I could locate to the "D" drive. Everything seemed to work fine, until this virus. Now I believe the computer is reverting back to the original location of these files on the "C" drive, and I'm not sure on how to link them back to my All Programs menu.
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Aug 21, 2011
My Windows 7 account has started freezing not long after startup. It works in safe mode. My virus checker has failed so I can not do a virus check. In safe mode I can not re-install a virus checker. I have run the Ashampoo register checker and corrected all the faults. bar reinstalling the operating system which was an upgrade from Vista I am not sure what to do.
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Feb 16, 2012
Windows 7 boots as normal to "Starting Windows" with MS icon but then goes blank. F8 and "Starting Windows normally" does not work. F8 into Boot Menu with a Windows 7 recovery disk in the drive reads it briefly but does not recognise it. If I can get beyond this stage I have a system image on a connected hard drive.
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Jul 21, 2010
My computer is a Dell Inspiron Laptop with Windows 7. I just got it like a month ago. Recently it has decided to be a real bugger. Everytime I try to start it up, it either gets stuck on the "welcome" screen or advances past it and goes to a pitch black screen with just a cursor. I've also found that if I try to shut the computer down without just pressing the power button, it can't turn off.
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Nov 5, 2011
I recently bought Windows 7. Sometimes when I start my computer, the USB will not work at the login screen. No keyboard or mouse works. If I get past the login, windows finds all my external hd's and starts to scan them. I think this is a problem with the USB.
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Sep 27, 2012
We have about 60 of the same model computer and so we have an image we deploy if one goes down so we don't have to start from scratch. A machine went down and we replaced the motherboard but it will not boot from the image we have. It starts to boot, displays the swirly colors and then the Windows 7 logo and then it restarts.
We tried installing a fresh copy of Windows 7 and that works. Using the image that works in all of our other machines of the same model it tries to get us to do startup repair but it fails every time.
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Jul 1, 2012
Dell laptop bought 8 months ago. My son said it started running real slow now windows won't load at all. Goes to start up repair I tried all the options and it didn't work:
Problem Error Name Startup Repair
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: unknown
Problem Signature 4: 371
Problem Signature 5: Auto Failover
Problem Signature 6: 1
Problem Signature 7: failure during setup
OS version: 6.1.7601.2.1.0.2561
Local ID: 1033
After running setup repair it said Root cause found. Failure while setup is in progress.
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Sep 17, 2012
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6050 Mb
Graphics Card: Intel(R) HD Graphics Family, -1262 Mb
Hard Drives: C: Total - 699443 MB, Free - 332975 MB;
Motherboard: TOSHIBA, PEQAA
Antivirus: avast! Antivirus, Updated and Enabled
I am convinced that my computer has been dishonored and is trying to commit Hari-Kari.This year-old Toshiba P755 came with Win 7 installed. This August after an automatic Windows Update it failed to startup properly. After logging in Explorer would freeze.I was able to start up in Safe Mode. Windows Update log showed that a half dozen updates had just been installed, and several had failed.I used Recovery and selected a restore point just before the update. All went OK and the computer now worked until the next time I shut down, whereupon it headed off to re-install the updates. This time I noticed it hung in the Installing Updates, do not turn off your computer" screen for many, many hours, eventually failing to install them.
I repeated this cycle three times over teh next few days, growing more desperate each time. Finally I found a kb on the MSDN site that sounded applicable. It had me download and install a "Mr. Fixit" utility. I did so, got one more lockup, then upon entering Safe Mode saw a new option: Repair Startup or some such. I tried it and lo, it worked. No more endless "Installing Updates" messages.I then changed the Windows Update mode to manual. It still sent me messages about updates being available, so I then turned off the Windows Update service.
All was quiet for three weeks. Then last Friday the same drill - hung after logging in. Only this time it has invented a more ominous way to die. I did the Safe Mode->Control Panel->Recovery drill (I can do it in my sleep now) and, uh-oh, it says I have no restore points! I used to have dozens....Looking at the update log, I only see three update that (I think) are when I installed Mr. Fixit. I went ahead and uninstalled them anyway. The computer wanted a reboot, and once again locked on the "configuring Updates" screen.Now I can only start up in Safe Mode with Networking, which is how I am able to write this.
1) With no restore points to choose, what next?
2) How do I keep this from happening again?
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Jul 27, 2012
i used to get the BSOD very often so i decided to recover the system to the initial state . i did that and everything was fine , then i updated the windows 7 service pack 1 and finished the installation and rebooted my computer , the start-up at least took half an hour at that time and the service pack 1 installation showed "not successful " i tried to again to update the service pack1 which showed 73.6mb - 892.6mb so i updated it again and again the same thing happened.
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Sep 20, 2012
It had no antivirus and had never run windows update even though its always online. I fully updated windows and installed MS security essentials but blue screens happen after a few minutes of scanning. Uninstalled and tried Microsoft safety scanner msert download but this virus check also crashed the system with a blue screen.
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Feb 19, 2012
I recently used DBAN to nuke my girlfriends laptop (a Sony Vaio) after it was rendered near-useless by a virus. I reinstalled Windows 7 and all was well until it came to updating. There was 100+ security updates etc and they were all downloaded and installed automatically. After this the laptop's performance became increasingly worse until a couple of days later it died on us again. I re-nuked it and reinstalled Windows 7. I haven't downloaded any updates and it's working fine now, so my somewhat inevitable question is this: is it possible that one of these updates causing the laptop to freak out? If so, how do I identify it?
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May 18, 2012
When I start Windows 7 about 30 seconds after the login, I see an error message popping up that says: "Failed to initial environment". In the task bar I see the an icon that writes MFC, which is the program that gives the error message. I looked in my task manager under processes if I see MFC, but there is nothing like this. I am using Windows 7 64 bit.Does anyone have an idea what that would be?Here are 3 screen shots, which show the error and all processes running in my task manager.
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May 18, 2012
When I start Windows 7 about 30 seconds after the login, I see an error message popping up that says: "Failed to initial environment". In the task bar I see the an icon that writes MFC, which is the program that gives the error message. I looked in my task manager under processes if I see MFC, but there is nothing like this. I am using Windows 7 64 bit.
Here are 3 screen shots, which show the error and all processes running in my task manager. [URL]
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Sep 13, 2011
Last night, i noticed i had low memory on my C drive. so I uninstalled a few programs - games mostly and needless addons - and then restarted. After restarting, the laptop got stuck at the bootup screen, at about 70%, then persisted to say "operating system not found" repeatedly.
This morning, after turning it on, it now gets past this screen, but says theres a "SMART failure predicted" on on my Hard drive. It also says ahard drive fail;ure is imminent. It does this for a few minutes, and then gets 'stuck' again at 70% at startup.
So.. is this a problem with my HDD? Everything points to this, but I'm not sure of my next step? Do i need to reinstall windows (problem, seeing as i don't have an installation disc)
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Aug 6, 2011
I started the StartUp Repair again and it has this error: Code: Root cause found:
Boot manager is missing or corrupt.
Repair action: File repair.
Result: Failed. Error code = 0x15
time taken = 0 ms
What does this mean?
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Jan 26, 2011
I have an issue which I need resolved. My hard drive had about 5 different partitions, one for Win7 x86, Win7 x64, Misc, Encrypted Data and Virtual Machines. The Encrypted Data partition was secured with BitLocker - The OS-partitions was _not_ secured with BitLocker. Now what happened was that I had to run the startup repair utility on my Win7 x64 installation and this completely messed up things for me. I have lost the Encrypted Data and Virtual Machine-partition.
I do not care about the VMs, but the Data contains vital information which I have not backed up yet. On top of losing the two partitions, a new partition called HP_tools re-appeared. This partition was removed when I scratched the OEM-installation approx. a year ago. I urgently need to recover this Data-partition. I do have unallocated space (between other partitions) on my hard drive, but none at the exact size of my encrypted partition.
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May 19, 2011
Specs:
Toshiba laptop
Win7 home premium 64-bit
3gb RAM
freshly formatted hard drive
original media from Toshiba with win7
I am trying to completely wipe this laptop off and start fresh. The recovery partition has been removed as part of my search for a resolution for the problem. When I try to install windows 7 on this machine I start by selecting to format the entire hard drive. It completes this and then starts the installation of windows 7. It take a very long time for windows to unpack the files and copy them to disc. After about an hour and a half it starts asking me for the User name/location/time settings, etc.
After that it reboots to startup windows for the first time. It immediately tells me that windows cannot start and startup repair will need to be run or I can select to ignore this and try to start normally. Either option yields no improvement. After working with each of those options I just decided to reformat the drive and start the install again. Even after the drive was wiped and fully formatted I get the same error once the windows installation finishes.
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