Hard Drive Failure After Virus Now Can't Access
Jan 21, 2011
i had a virus and used norton to clean out and laptop went to blue screen and then started norton recovery, since then i cannot access the hard drive in the laptop or via a caddy. just says unable to load driver..
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Nov 21, 2011
After getting rid of windows 7 hard drive failure virus my start menu programs are empty.
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Mar 19, 2012
I have unfortunately contracted a virus on my removable hard drive. It is an autorun.inf virus which creates shortcuts of all my folders on my drive and makes all the actual folders hidden. I believe it is refereed to as the recycler virus. I have not plugged the drive into my Windows 7 OS, and don't plan on doing so. I have Ubuntu installed however and plan to use that to format my drive as from what I've read autorun.inf viruses dont affect linux. Is this true? If I plug my hard drive into the Ubuntu OS will everything my fine?
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Apr 25, 2012
I recently installed a game application which I believe may have contained viruses/malware.Later on I got a hard disk S.M.A.R.T. 301 error, and had to replace my disk... Just asking, but can applications cause the error I described above, and the hard drive to fail? Do they have anything to do with 301 error I got?
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May 3, 2012
My only Windows DVD was an upgrade disk I used before on the same computer a few months before. I used the command prompt on the DVD to create a NTFS partition for the OS to load onto. After that everything installed and worked fine until I tried to activate use the upgrade key, it says that it can only be for upgrading and not clean installations. I was under the impression that since I already used the key to upgrade on the computer, I would be able to use it again. Will I need to buy a new install disk or will I be able to activate the OS another way? If I do need to buy a new install disk, would it be possible for me to simply find a X16-96072 Windows 7 Home Premium iso and use the activation code that my computer came with to provide the upgrade code with?
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Feb 21, 2011
I had assisting my cousin get his laptop running. He actually went and got a WD backup drive. He has been running good. Has a tendency to overdue the AV scans, Malware Scans and CCleaner Scans. Anyway, he booted yesterday and a timed to start on "Boot Normally" with safe mode and safe mode with network etc: screen came up. He advised he got logged on and ran everything for anything with no luck. Every time he reboots ( 2-3 times ) it came up as described. I had him do a chkdsk. When it finished it booted normally and has several times since. Since this is the condition the computer was in prior to me helping him a month ago, I thought as a minor leaguer, that I'd inquire with the forum members. Is it possible his toshiba laptop which originally ran Vista, he got it dumped for Windows 7 Home Premium, has the 160 GB Hard drive beginning to croak.
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Oct 3, 2012
A few months ago I made the mistake of buying a used hard drive off Ebay. Last night it died on me and at the moment its in the freezer because Ive heard that freezing the drive can get it up and running long enough to get data recovered.
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Mar 8, 2009
I was wondering if you could provide me with some feedback on a hard drive issue that started when I booted up my pc yesterday. Hard Drive is WD 160GB SATA.
I received this error at boot up:
Read Disk Error CTRL+ALT+DEL to restart
I restarted and luckily I was able to get to the desktop (took longer then normal tho).
Checked Event Viewer.. nothing showed. Checked Performance Logs... no errors showed.
Decided to double check all the connections... all plugged in nice and secure. Rebooted. Got the Read Disk Error again. this time it took me 3x to get to desktop. I decided to try another SATA connection on motherboard. REbooted.... got error again.
I ran a chkdsk/r and when system rebooted the Read Disk error showed up again.
After another 3 ctrl+alt+del reboots... I was able to get into Windows. I downloaded the Diagnostic Tools from WD and my drive failed both the Quick and Extended Tests. Not surprising lol
Anyhoo, here is a screenshot of my WD Diagnostic test results. I was wondering if it was a HDD issue or a motherboard issue? Any thoughts? I would rather replace a HDD then a motherboard. This WD 160 SATA drive is less then a month old also. BIOS sees the hard drive.also tried setting BIOS back to default.... sometimes that works but not this time.
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Nov 23, 2011
It occured when i tried to open internet explorer while google chrome was downloading a file. However, I have always been able to do this when I attempted it previously, so I am not sure what made this time different, but after i clicked on internet explorer, everything i had open got immediately closed, my screen flashed black, and when it was back at my desktop, all my icons were gone aside from Recycling bin, Microsoft Word, and Powerpoint, and like 50 little message windows opened one after the other saying that files may have been lost because of damage done to the C drive. I cannot preform a system restore because it says there are no previous restore points, and all of my files (documents, pictures, downloads, music, programs) are no longer on my computer for some reason? Is this just a problem with my C drive that can be fixed and restored? Or are all of my files gone for good? Also, my PCtools Spy Doctor ran a scan and said: Adware.BHO.GEN (20 Infections) - High Threat.
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Apr 30, 2012
I've got a Dell desktop that will not boot, gives the message Drive 0 Seek Failure.I was able to boot to a linux disk and copy files, so the drive is spinning. I ran the built in Dell hard drive diagnostics, the hard drive passed. I also ran the Hitachi Drive Fitness test, and it passed.I assume maybe it just needs some repair to the boot sector?
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Mar 21, 2011
Can't access any files. Need it urgently as it has all my uni stuff and need it to submit before deadline.
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Dec 9, 2011
My Xp machine won't boot. So I moved the HD into my Windows 7 machine. The drive shows up in WExplorer but it won't show directories or files.
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Sep 4, 2009
I have just bought a brand new hard drive due to my last ones controller failed.
Western Digital Caviar Black 500gb
So the problem,
Did a fresh install of win 7 (Build 7229) two nights ago, all installed perfectly, next day (yesterday) went to boot up pc and had the dos error message - Disk boot failure, please insert system disk and press enter.
My first impression was it may have been an install failure, so i formatted the hard drive and reinstalled. shutdown the PC and rebooted up and i had the same error message, now after this, i got my failed hard drive out and after a lot of faffing around, BIOS found it and it gave me the same error message.
Can anyone tell me what the problem might be. I have tried Windows startup repair, did not fix.
BIOS settings are
First boot device is Hard drive
second boot device is CD-ROM
(I have even swapped these around to boot from windows 7 and it just starts the setup procedure of installing windows drivers) I have even set boot order of HDDs so my main windows HDD is up top. Anyone got any clues.
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Jan 27, 2013
Just re-installed Windows 7 after a hard drive failure. Windows 7 x64 Home premium . 2.4 Ghz Processor 4GB RAM . Cannot Install SP1.
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Jun 18, 2012
I just turned on my laptop on and it wouldnt go past the "starting windows" logo. So I restarted my computer and it gave me an option to repair start up option and once the repair finished it said it has failed to solve the issue and it pop up a Windows System Recovery which is always good if I wanted to restore it to the factory state unfortunately I have about 30 GB more or less data on this laptop that is basically my life and wanted to retrieve the data.
It also gave me an option for command prompt so i went and run "chkdsk" it got to 49% and from there it kept on listing the entries on the disk and numbers that its got errors on, I didn't quiet finished the disk check and turned my laptop off. Reason being it was 4 AM in the morning. I have been using my laptop for over 2-3 years and by use I mean it has been online almost 80% of the time more or less.
Is it hard drive failure? If so is there a way I could retrieve any data from it? I know there are software that you can boot from CD or USB to salvage what ever data is left or readable, however the data is somewhat precious to me and dont want to do further damage. I would have gone to an professional and gave it to them but I can't afford it. I'm going to change the hard drive into a different laptop to check if its truely an hard drive problem related.
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Oct 6, 2011
I was normally using my computer, when I suddenly noticed one of my hard drives disappeared from My Computer. Checked the Device Manager, I get the following. Trying to initialize it throws up this error: Seems to spin just fine. Trying different USB ports failed, switching cables as well. Already tried a few programs. GetDataBack for NTFS throws up error 1117. R-Studio also fails, as does DMDE and MTY. My friend even borrowed me Microsoft DaRT (part of MDOP), but when I boot into it, it doesn't recognize the HDD at all, no matter how hard I try. Only my Windows 7 installation does.Anything I can do in this situation? I had a lot of important data on it, and it's not completely dead yet. Maybe I can still save it somehow, without haivng to pay one of those data recovery thieves...
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Jun 16, 2012
I have raid 5 setup, on a ASUS P5K WS motherboard using matrix storage manager. Just copied everything on to it, now a hard drive has failed. I got new hard drive but its seen as none Raid and raid showing as failure ?
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Mar 18, 2012
I have a HP Pavilion dv6 laptop and getting alerts saying the hard drive is failing. I've pushed all my data up to NAS storage and will install a new hard disk but... How can I get a replacement of Windows 7 Home Premium. With the drive failing, Windows is becoming unstable and I need to do a fresh install on the new drive once it's installed.
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Jul 31, 2012
After trying to scan my computer with tdskiller (I believe its called) to remove some viruses, I was asked to reboot. When I did, my backround desktop picture turned black, files seemed to be missing from my desktop and a window poped up scanning and telling me how many errors I had. Shortly after I got about 20 error pop up messages. I rebooted my computer and more files were missing to the point all I had was recycle bin, and two other programs.
Now the computer runs only in safe mode, No matter what I do (pressing f8 - start in normal mode) nothing works. I cant get internet access, and worst of all, I cant even system restore or even recover it back to to the malfunctioners option due to errors. I am stuck and do not know what else to try.
Ive tried the repair option in dos aswell and it just keeps me in the "Loading window files" screen, as I left it there for nearly four hours im guessing that was not going to work.
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Aug 28, 2012
My system is Dell Inspiron 17R SE (7720), 1 TB Hard Disk 5400 rpm + 32 GB mSATA, 8 GB RAM, 3rd Gen i7. I was trying to make a bootable USB flash drive for windows 7 from Windows 7 Home Premium Reinstall disk that came with my Dell laptop, using the WinToFlash utility. But in starting the process, the PC froze, all applications (even explorer.exe) stopped, and Alt+Ctrl+Del refused to work. I turned the laptop off and back on, where it refused to even show the OS list and showed a DRMK message instead with a command prompt C:> as:
Loading DRMK V8.00...
DRMK Version 8.00
COMMAND.COM Build 37 - Jul 28, 2008
DRMK KERNEL Build 15 - Aug 8, 2008
Copyright (c) 2006-2008 Dell Inc. All rights reserved.
C:>
I tried booting from Windows 7 reinstall DVD but none of the repair options worked. I tried reinstall and repair options but my Hard Drive did not show up. It rather asked to Load Drivers for the Hard Disk. However, it did show any of the USB drives I connected to it, along with an X: drive, which must be the recovery drive for Dell's factory restore. I tried looking for Hard Disk drivers in that but no luck.
Then I downloaded from another PC a USB utility for Seagate Hard Drives from Dell website that makes a bootable USB. I ran that utility and it showed all the test passed (But there was no firmware update during the tests). Another thing I tried was using list disk command on command prompt in Windows Repair, but It did not show any drives, not even the X: drive. It only showed the USB drives I attached to it, or the DVD drive in list volume command.
I cannot boot to windows, I cannot install new windows, I cannot repair the windows and I cannot even factory restore my laptop. The hard drive shows up in BIOS, but not in Windows Boot or Windows Installation. Is there any way I can get my Hard Disk back without losing data? I have two partitions of that drive. I don't care about formatting C: Drive (Windows) but I wanna preserve E: Drive (the one filled with personal data but no programs).
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Jan 29, 2013
For sometime now I've been attempting to fix a laptop that I have that was used by my sister. The laptop is a Compaq Presario CQ61 running Windows 7 Home Premium 64-bit. I believe the computer has a virus but cannot actually find out for sure if it does or not. I have ran many virus scans with multiple virus protections and still I'm getting blue screens of death, major jamming, as well as occasional start up fails. The computer jams up so badly that I can't use it for even simple tasks. If I try to up the start menu or any folders the computer jams up for about a minute before it responds. If I try to get on the web nothing at all will load no matter what web browser I'm using. The computer will also freeze up completely at random times and the only way to get it to respond is to restart it.
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Jun 25, 2011
I was wondering if it was possible to access a different hard drive on a computer via the network option on windows? All the computers on my home network are windows 7 and i'm always accessing stuff from a desktop file on my main computer to my laptop or onto my flat mates laptop/computer. I'm upgrading to a solid state pretty soon and hoping to put windows on my SSD and have all my files i'm usually sharing on my 2nd hard drive due to not having much space on my SSD. Is there any way to access a hard drive on your network that doesnt have windows 7 on? So I can access my files on my second HDD on my PC from my laptop. Normally all I can see is "Jon-PC" and that accesses the C: windows drive
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Sep 14, 2009
So I had windows XP installed and decided to upgrade to 7.
I moved all of my files onto HD2 which is just a 1TB storage device, formatted HD1 and installed 7.
Problem is, I can't access HD2 to get all of my files.
I can see it in the BIOS, as well as on the Device Manager but it doesn't show up in Disk Management to assign it a drive letter.
It is enabled in Device Manager, I tried updating the driver and uninstalling/reinstalling and nothing has worked so far.
I need to get the data off this so formatting isn't an option.
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Jul 27, 2012
I just did a new build and i put my 2 storage drives from my old PC in it and installed windows on a new crucial M4 ssd.When i try to open the storage drives under my computer i sometimes get a green progress bar that takes a bit to load. I tried turning indexing off, setting folder type to general n so on and the problem still occurs. I also noticed with winamp that when i click on it and scroll down and it has to load the duration of the songs winamp becomes unresponsive for a few seconds. I use PS3 Media Server to watch my video files on my TV and it also is laggy compared to before. It takes a good 10 seconds to load the list of files and takes a while to load a file when before it was instant.
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May 15, 2011
Linksys/T-Mobile Hot Spot (wireless) ROUTER with Ethernet connections to
1) Home Phone,
2) iMAC PowerPC/OS X Leopard,
3) PC/Windows 7 32bit and
4) IOMEGA HOME MEDIA NETWORK HARD DRIVE (herein "NHD").
PERTINENT SYSTEM STATUS:The NHD contains 1) a "BACKUPS" folder with sub-folders containing scheduled & unscheduled backups and system images from both computers and 2) specific folders e.g. MOVIES.Upon attempting to open the "BACKUPS" folder on the NHD from the PC, a WINDOWS SECURITY panel opens 1) requesting a user name and NETWORK password to the NHD, 2) listing the PC name as a DOMAIN name and 3) a red "X" - Access Denied.
1) As User/Administrator, I have not set any "folder" security/passwords,
2) I can open, view, edit and delete any of the other folders on the NHD from the PC and can open, view, edit and delete ALL folders from the iMAC , 3) I have NO domain setup, only a WORK GROUP name, 4) Network access protection is OFF.
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Nov 12, 2011
after plugging in the external hard drive after a while I get you need to format the disk in F:\ do you want to format?After a while throws another warning saying F: is not accessible, Data error (cyclic redundancy check)It was working well until last week but then suddenly started giving this error message.
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Dec 1, 2011
So, I recently picked up this external hard drive from a friend, who was having some issues with it. From his first description I thought I would be able to solve it myself, but i1-The Hard drive, is a standard external one connected to the PC via a standard USB cable ( One regular USB connector on the PC side and a small one, I believe they are refered to as 'mini-USB Type B' on the drive's side).2-When connected to the PC it shows up like an internal hard drive, strangely, not with the external devices.3-It cannot be browsed or accessed in any other way, the windows explorer will either, load -extremely- slowly, without success, OR freeze OR simply say it cannot be accessed.4-The furthest I got in terms of interacting with it, was to uninstall and reinstall it via disk manager.
5-All other attempts fail, formatting is impossible as a right click leads to the problems described in point 3. (I tried to format after uninstalling/installing the drive, since a message came up telling me to do so, eventhough I was planning to do it anyway)6-The drive brand is completely unknown to me, it was purchased in Hong Kong and bears the label 'Buffalo'.
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May 24, 2009
for some reason I am getting Access is denied when trying to access the hard drive (c.
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Mar 30, 2012
I cant access my hard disk drive, when im trying to open it, my laptop responses that that there is no permission from administrator, there is a logo on my hard disk drive that the hard disk is shared..
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Aug 11, 2012
I can see a generic storage device listed under the universal serial bus controllers in the device manager and am able to see the 'safely remove hardware' icon in my tray. Unfortunately, the only thing that I see in disk management is an 'unknown' disk. The hard drive is listed by manufacturer in the device manager; however, I am not able to open it from this site. And, when I look at the items 'attached' to my computer, the drive is not visible.
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Feb 3, 2012
There is a unknown 'portable' device (F:/) on my computer which I dont recognize. I saw it when I was about to scan my computer with Norton and was about to select which drive I wanted to scan, if I show hidden files it also shows up under My Computer, but I cant access it.... What could cause this?
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