End For Support?

Feb 8, 2010

What does end for support for a Windows mean?As far as I understand it means that updates (even critical) won't be available after that date.But how about a Service Pack. E.g. Windows XP SP2 deadline is set for 11 July 2010. Will Windows XP owners who have Windows XP SP2 version on a disc be able to successfully activate their copies of Windows after that date.

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Support Until 2014?

Mar 15, 2010

Here's a confirmation of something I believe M$ first announced some while back.

http://blogs.technet.com/lifecycle/a...installed.aspx

I think it's true to say XP - when maintained up-to-date - will continue in support until 2014.

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Help And Support In Chinese

Jan 25, 2008

I recently installed Windows XP Media Edition, and everything works fine, except the "Help and Support" application off the Start Menu. When I open that, it comes up in Chinese. Everything else is English. Anybody know how to fix this?

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Cut Down On Tech Support?

Mar 21, 2005

I wanted to make this my special post, as its my 1000, and encourage all members to use their System Restore more, I keep a system restore icon on my desktop and make a restore point everyday, I know the computer is suppose to do it, but it makes me feel better, evertime I make drastic changes or questionable downloads I make a restore point, I simply type call it rp it only takes less than 10 seconds, if everyone did this we really could cut down on ourTech Support. Have a good day. http://www.microsoft.com/windowsxp/u...w_03may19.mspx

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VGA Do Not Support Direct X 9.0

Aug 14, 2009

So I decided to play Mabinogi again , a RPG game, installed my driver, downloaded Direct X 9.0 , but when I checked DXDIAG, the current version of direct x was still 8.1. I have a the Radeon X300/X550 series for my VGA. Is my VGA perhaps too old to support Direct X 9.0? Or can you show me how to overwrite 8.1 with 9.0.

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Help And Support Offline

Sep 3, 2005

I have been having an issue with Windows XP's Help & Support ever since I installed Service Pack 2; under the "Did you know?" section it's supposed to connect to the Internet and download new links, right? Well, it doesn't do that anymore.I did some Googling but failed to find anything helpful so far.I've been using the built-in personal firewall ever since installing SP2, which I'm guessing *may* have something to do with it.

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Help And Support Application For The Window

Nov 9, 2007

When i go: Start> All programs > Accessories > System tools > Systeminformation
i get this message ( freely translated from norwegian )

"Windows can't open Help and Support because a systemapplication can't run. If you want to solve this problem, start the application called Help and Support"

Where is the Help and Support application, and what do i do?

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Msconfig + Help & Support Won`t Launch

Mar 2, 2009

when i go to Start,Run,type msconfig, i get the error message:Windows cannot find msconfig.Make sure you typed the name correctly and then try again.To search for a file click the Start button and then click Search; same thing happens ,I do have msconfig in the computer and the path is: C:/WINDOWS/pchealth/helpctr/binaries. Same path for the Help & Support.
I `m aware that there is not reference(or key)for the above subjects(msconfig-Help & Support) in the registry and i`m not confident enough to alter it, so

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Can't Open Help And Support Center

Apr 22, 2006

I'm working on my Father In Laws' computer, and for some reason, we can't open his Help and Support Center. I have searched everywhere to find the right path to get to it, and no luck. It worked recently, but it's gone now. I have gone through the Services.msc looking for anything that may be disabled that would effect it, but nothing so far.

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Access The Help And Support Center

Aug 23, 2005

I've noticed when I access the Help and Support Center - Start/ Help and Support in Windows XP, next to "Did you know?" it says it was last updated on Monday, December 20, 2004. I'm just curious as to what the date is on other XP users system.

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Help And Support Center AWOL

Sep 16, 2005

I am unable to open the Help and Support Center in XP (Home) I recently installed and ran a registry cleaner.
I am unable to restore to an earlier setting either from system restore or the registry cleaner's back-up I have looked in microsofts KB, articles 888018 & 555329 to no avail. The value data of the following key
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsHELPCTR.EXE is C:WINDOWSPCHealthHelpCtrBinariesHelpCtr.exe which appears to be correct I believe the program tries to run but task manager never shows it. I get no error messages at all

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Help And Support Center Gives An Error

Nov 10, 2007

Recently I've "discovered" that Help and Support gives me an error when I try to run it.This is the error:

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Support Stops Responding

May 15, 2007

I have 10 Dell GX60's running windows XP Pro all connected to a network. Whenever i try to run the 'Help and Support' feature on any of the machines it always stops responding.
I have found a page on the microsoft knowledge base and i was wondering if anybody new where i could get the hotfix from? or if there is a different way to fix it or a work around?

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USB Printer Support - USB Users

Jul 24, 2005

I am trying to install a Lexmark Z515 printer on my computer and I keep getting a message about USB Printer Support- can't remember the wording but anyway it won'tlet me continue do I need to do anything like enabling the USB ports? Or is there

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How Big Hard Drive Does Sp2 Support?

Dec 27, 2004

I am planning on installing Windows XP Pro w/SP2 build 2180 onto a 300gig hard drive I plan on getting new. So just a quick question, what is the limit on hard drive size that XP Pro supports?

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Install Language Support Without CD

Sep 9, 2005

I would like to install East Asian language support on my XP Pro sp2 machine but I no longer have the original CD that I used to install the OS. I tried borrowing a friend's CD for XP Pro sp1 and the files seemed to install properly from the i386lang directory on the CD but the language functionality still does not work.Does anyone know if you can download the language pack from MS. Otherwise, it seems that I need the contents of the i386lang directory from an XP Pro sp2 CD, which I don't have.

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Dell Technical Support

Apr 4, 2008

Dell has a problem with some Dell Vostro 200 pc's which involves a black screen just after boot. The advised solution from Dell is to set prefetch to only boot rather than boot and applications. Empty the prefetch folder and in effect not use prefetch as it was designed for Windows XP, Is this a legitimate solution for customers experiencing this problem? I always thought prefetch was supposed to "speed things up". Any suggestions about this? Is Dell just blowing the customers off?

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LEGACY Program Support

Sep 3, 2007

is there a way i can install legacy programs on xp, seeing that most of them have installshield issues such as unable to reconize my os language, or simply claims my os is invalid, i know about virtual pc 2007 but for the time being i cannot spare anymore room on my hd, so is there any other way i can install these stubborn legacy cd programs?

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Unable To Open Help And Support

Jan 15, 2009

Suddenly my documents folder opens when I log on to my machine. I checked all Startup folders for a shortcut to My Documents but found none. I followed the instructions on kb899865 but everything was as it should have been. I then checked for the trojan �spyware.dlder with MalwareBytes Anti Malware and found nothing. Spyware Blaster also found nothing. About the same time I found I was unable to open help and support, when I tried to correct that I continue to get the message that pchdt_w3.cab can not be found. It is not on C or the Windows install disk or SP2 disk. I am really stuck. While it is possible to close the folder after booting it is a pain and I would like to get things operating as they should be. I am running XP Pro. w/sp2.

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Sp3 And Raid/AHCI Support?

May 25, 2008

Bought a Toshiba laptop. Low end w/Vista 32 premium. Upgraded memory to 2G and bought (received new HDD). Planning on installing XP on new HDD. Best Buy rep said no problem can install XP SP2 with out loading F6 drivers since it is not using Raid. Thought he was wrong, but tried it any way (Slipsteamed SP2 on XP) WRONG. My question is does SP 3 include support or SATA AHCI, or will I still need to find the F6 Driver. Could not locate on Toshiba Website. (Note - Their Tech support is like asking Homer Simpson and getting a reply like - DUH) Anyway the laptop is a Toshiba A205-S5804 (My cost at BB was only $368). Chipset is Intell M965) and Mainboard is a Intel Santa Rosa CRB.

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System Information -> Help And Support?

Jul 13, 2005

I run WinXP Pro SP2, and when I initiate the following sequence:
Start -> All Programs -> Accessories -> System Tools -> System Information
the Help and Support Center Window comes up.
This also happens with Start -> Run -> msinfo32

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Boot Into A DOS Shell With NTFS Support

Mar 7, 2005

I've got a corrupted load of XP that will not boot up. Is there a way to boot into a DOS shell with NTFS support so I can see my files and then copy them to a second hard-drive. I used to do this often with 95/98, just add in a second(slave) hard drive and then boot with a DOS disk and copy the files to the second drive then I could format and reload the original HD. I haven't been able to do this with NTFS volumes, if you boot from a DOS disk you don't see anything

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No Msconfig/help And Support From Start Menu

Nov 2, 2007

I have been unable to access the help and support from the start menu, when I click on it I briefly get the hour glass but nothing else, also when typing msconfig in the run box it is not available. I have xp home edition sp2 "Windows cannot find "msconfig" make sure that you typed the name correctly,then try again. To search for a file click start and search.

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Game Doesn't Support Windows NT

Oct 18, 2009

I have windows xp and i want to play a game but everytime i try to install it it says that it does not support windows NT and I have tried everything your site has said and nothing works! What can I do?

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Help And Support Contained Links In Pro (SP2) Not Working!

Jul 28, 2008

I went through the problem stated by Joephilippa and my problem of similar kind. To be more specific...... All the related links in the Help and Support are not working. For example: To display system data

1. Open System Information
2. Double-click a category in the category tree, and then click an item to display its information in the details pane.

When I click System Information , nothing happens except that note sigh ( ...) apears repeatedly. Please see the attachment also. I have no idea what went wrong.

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Allowing Support Engineers To Take Control Of PC?

Jul 4, 2005

Are support engineers are allowed to take over the users screen with Remote Assistance and have full control. However now the user first has to click yes to allow them remote view and then they have to click yes to allow full Control. Is there a setting (gpo, registry,..) which I can configure to allow this in
1 click?

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Running Msinfo32 Comes Up With Help And Support Window?

Apr 8, 2006

whenever i type in msinfo32.exe into the run box i get windows xp help and support... how do i go about viewing msinfo32 instead of the help and support

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Help & Support Center - Search And Users

Mar 11, 2005

I can't get the Help & Support Center and Search functions to load. In addition Users in Control Panel will not load.

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Can't Access Dell Help And Support Center

Dec 3, 2008

can't access help and support from start menu or browser and receive error message (windows can not open help and support because a system service is not running. to fix this problem, start the service named "help and support'). i tried using my dimension resourse cd to no end. what am i missing?

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Excel Help & Support Center With No Content

Jul 25, 2005

I was using Excel and tried to access the help screen, a gray window opened with no content. I had the Office XP installation disk "repair" the installation. there was no change. I tried MSWord. Help screen was same as in Excel - blank. I then tried to access Help and Support Center from the Start Menu. It would not open. I solved the probem by running the restore tool from the System Tools folder and setting the machine back to a time 1 week earlier, but I have no idea what would cause this issue. My machine uses ZoneAlarm Pro, Norton Anti-Virus, Sunbelt CounterSpy and is behind a router so I don't think it was the result of a malicious program.

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Help & Support Center Not Working - Helpctr.exe

Sep 3, 2005

I tried to access my Help & Support Center link from the startup menu, and the following message comes up:
Windows cannot find 'helpctr.exe. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

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