Help And Support Application For The Window
Nov 9, 2007
When i go: Start> All programs > Accessories > System tools > Systeminformation
i get this message ( freely translated from norwegian )
"Windows can't open Help and Support because a systemapplication can't run. If you want to solve this problem, start the application called Help and Support"
Where is the Help and Support application, and what do i do?
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Dec 26, 2005
i turned on my computer today and this error thing pops up.. it says
Runtime Error!Program C:WINDOWSExplorer.exeThis application has requested the runtime to terminate it in a unusual way.Please contact the applications support team for more informationi dont know what the suport team is. and whenever i click ok all my icons go away for 5 seconds then show back up and it pops up again. and it keeps going from there.
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Apr 8, 2006
whenever i type in msinfo32.exe into the run box i get windows xp help and support... how do i go about viewing msinfo32 instead of the help and support
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Dec 6, 2008
Is there a way to get each newly opened window, regardless of the program, to always open centered & 1244 x 700 in size? From what I can tell, there's no global setting for this in XP.
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Nov 7, 2007
I was attempting to download iTune 7.5 and when I clicked the download button the appeared over my mouse arrow a windows like ikon with a red circle with a slash through it. I disconnected Zonealarm and it still happened. I tried it on my wireless laptop with vista and it downloaded fine. What's up.
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Aug 9, 2005
When shutting down or restarting my computer I get the following message for about one twentieth of a second then a warning sound and finally the machine shuts down or reboots as normal.Can something be done to remove or settle this warning?
"The application failed to initialize because the window station is shutting
down."
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Dec 10, 2005
name of pc is not accessible. you might not have permission to use this network resource. contact the administrator of this server to find out if u have xs permissions. Logon failure : the user has not been granted the requested logon type at this computer
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Jan 19, 2005
I cannot view in full screen anymore.I created a website that lets a user enter their name and social # and then choose a test in 1 of 3 languages. Once you choose a language, a new browser window opens and the test/information is displayed in this new window.
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Mar 18, 2005
Ever since I bought my laptop a couple of years ago I have had this annoying screen pop up every time the computer starts up entitled Avance AC '97 Audio Setup (4.70) Maintenance Complete..in the window itself it reads....
Installation wizard has finished performing maintenance operations on Avance AC'97.restart computer now or later
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Aug 12, 2005
When i open any link with "open in new window" the new window is not full size screen window.Of course i dragged it by mouse many times and that should fix it later.It means it should be opened as it had been dragged,but that's never happened though i dragged it about a hundred time as a full screen size.What is the wrong here?
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Jul 1, 2007
I just replaced my old Windows 2000 HD with a newly purchased HD and installed Windows XP Pro/SP2 with all the latest updates from MS.When opened this web page by placing cursor on the line and click, the Google page appears briefly on the myWin.doc window but immediately closes and opens a new, different size window for the Google web page. In the old Windows 2000, the Google page remains opened on the same window overlapping the myWin.doc window and no new window is opened.
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Sep 18, 2008
All of a sudden I get a window saying that the Window Installer is trying to run. I do not want this to run. How do I get rid of it?
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Feb 8, 2010
What does end for support for a Windows mean?As far as I understand it means that updates (even critical) won't be available after that date.But how about a Service Pack. E.g. Windows XP SP2 deadline is set for 11 July 2010. Will Windows XP owners who have Windows XP SP2 version on a disc be able to successfully activate their copies of Windows after that date.
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Mar 15, 2010
Here's a confirmation of something I believe M$ first announced some while back.
http://blogs.technet.com/lifecycle/a...installed.aspx
I think it's true to say XP - when maintained up-to-date - will continue in support until 2014.
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Jan 25, 2008
I recently installed Windows XP Media Edition, and everything works fine, except the "Help and Support" application off the Start Menu. When I open that, it comes up in Chinese. Everything else is English. Anybody know how to fix this?
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Mar 21, 2005
I wanted to make this my special post, as its my 1000, and encourage all members to use their System Restore more, I keep a system restore icon on my desktop and make a restore point everyday, I know the computer is suppose to do it, but it makes me feel better, evertime I make drastic changes or questionable downloads I make a restore point, I simply type call it rp it only takes less than 10 seconds, if everyone did this we really could cut down on ourTech Support. Have a good day. http://www.microsoft.com/windowsxp/u...w_03may19.mspx
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Aug 14, 2009
So I decided to play Mabinogi again , a RPG game, installed my driver, downloaded Direct X 9.0 , but when I checked DXDIAG, the current version of direct x was still 8.1. I have a the Radeon X300/X550 series for my VGA. Is my VGA perhaps too old to support Direct X 9.0? Or can you show me how to overwrite 8.1 with 9.0.
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Sep 3, 2005
I have been having an issue with Windows XP's Help & Support ever since I installed Service Pack 2; under the "Did you know?" section it's supposed to connect to the Internet and download new links, right? Well, it doesn't do that anymore.I did some Googling but failed to find anything helpful so far.I've been using the built-in personal firewall ever since installing SP2, which I'm guessing *may* have something to do with it.
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Mar 2, 2009
when i go to Start,Run,type msconfig, i get the error message:Windows cannot find msconfig.Make sure you typed the name correctly and then try again.To search for a file click the Start button and then click Search; same thing happens ,I do have msconfig in the computer and the path is: C:/WINDOWS/pchealth/helpctr/binaries. Same path for the Help & Support.
I `m aware that there is not reference(or key)for the above subjects(msconfig-Help & Support) in the registry and i`m not confident enough to alter it, so
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Apr 22, 2006
I'm working on my Father In Laws' computer, and for some reason, we can't open his Help and Support Center. I have searched everywhere to find the right path to get to it, and no luck. It worked recently, but it's gone now. I have gone through the Services.msc looking for anything that may be disabled that would effect it, but nothing so far.
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Aug 23, 2005
I've noticed when I access the Help and Support Center - Start/ Help and Support in Windows XP, next to "Did you know?" it says it was last updated on Monday, December 20, 2004. I'm just curious as to what the date is on other XP users system.
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Sep 16, 2005
I am unable to open the Help and Support Center in XP (Home) I recently installed and ran a registry cleaner.
I am unable to restore to an earlier setting either from system restore or the registry cleaner's back-up I have looked in microsofts KB, articles 888018 & 555329 to no avail. The value data of the following key
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsHELPCTR.EXE is C:WINDOWSPCHealthHelpCtrBinariesHelpCtr.exe which appears to be correct I believe the program tries to run but task manager never shows it. I get no error messages at all
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Nov 10, 2007
Recently I've "discovered" that Help and Support gives me an error when I try to run it.This is the error:
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May 15, 2007
I have 10 Dell GX60's running windows XP Pro all connected to a network. Whenever i try to run the 'Help and Support' feature on any of the machines it always stops responding.
I have found a page on the microsoft knowledge base and i was wondering if anybody new where i could get the hotfix from? or if there is a different way to fix it or a work around?
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Jul 24, 2005
I am trying to install a Lexmark Z515 printer on my computer and I keep getting a message about USB Printer Support- can't remember the wording but anyway it won'tlet me continue do I need to do anything like enabling the USB ports? Or is there
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Dec 27, 2004
I am planning on installing Windows XP Pro w/SP2 build 2180 onto a 300gig hard drive I plan on getting new. So just a quick question, what is the limit on hard drive size that XP Pro supports?
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Sep 9, 2005
I would like to install East Asian language support on my XP Pro sp2 machine but I no longer have the original CD that I used to install the OS. I tried borrowing a friend's CD for XP Pro sp1 and the files seemed to install properly from the i386lang directory on the CD but the language functionality still does not work.Does anyone know if you can download the language pack from MS. Otherwise, it seems that I need the contents of the i386lang directory from an XP Pro sp2 CD, which I don't have.
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Apr 4, 2008
Dell has a problem with some Dell Vostro 200 pc's which involves a black screen just after boot. The advised solution from Dell is to set prefetch to only boot rather than boot and applications. Empty the prefetch folder and in effect not use prefetch as it was designed for Windows XP, Is this a legitimate solution for customers experiencing this problem? I always thought prefetch was supposed to "speed things up". Any suggestions about this? Is Dell just blowing the customers off?
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Sep 3, 2007
is there a way i can install legacy programs on xp, seeing that most of them have installshield issues such as unable to reconize my os language, or simply claims my os is invalid, i know about virtual pc 2007 but for the time being i cannot spare anymore room on my hd, so is there any other way i can install these stubborn legacy cd programs?
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Jan 15, 2009
Suddenly my documents folder opens when I log on to my machine. I checked all Startup folders for a shortcut to My Documents but found none. I followed the instructions on kb899865 but everything was as it should have been. I then checked for the trojan �spyware.dlder with MalwareBytes Anti Malware and found nothing. Spyware Blaster also found nothing. About the same time I found I was unable to open help and support, when I tried to correct that I continue to get the message that pchdt_w3.cab can not be found. It is not on C or the Windows install disk or SP2 disk. I am really stuck. While it is possible to close the folder after booting it is a pain and I would like to get things operating as they should be. I am running XP Pro. w/sp2.
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May 25, 2008
Bought a Toshiba laptop. Low end w/Vista 32 premium. Upgraded memory to 2G and bought (received new HDD). Planning on installing XP on new HDD. Best Buy rep said no problem can install XP SP2 with out loading F6 drivers since it is not using Raid. Thought he was wrong, but tried it any way (Slipsteamed SP2 on XP) WRONG. My question is does SP 3 include support or SATA AHCI, or will I still need to find the F6 Driver. Could not locate on Toshiba Website. (Note - Their Tech support is like asking Homer Simpson and getting a reply like - DUH) Anyway the laptop is a Toshiba A205-S5804 (My cost at BB was only $368). Chipset is Intell M965) and Mainboard is a Intel Santa Rosa CRB.
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