I have 10 Dell GX60's running windows XP Pro all connected to a network. Whenever i try to run the 'Help and Support' feature on any of the machines it always stops responding.
I have found a page on the microsoft knowledge base and i was wondering if anybody new where i could get the hotfix from? or if there is a different way to fix it or a work around?
If I am in a browser (IE or Firefox) periodically XP Home SP2 stops responding. To fix I have to reset the CPU and power it back on. I am current on Window Updates and Anti-Virus scan shows nothing.
View 1 Replies View RelatedThis computer has begun to need re-booting many times per day. There are numerous problems commencing with startup, so I'll begin there.I run Ad-aware 6, Spybot S&D and HijackThis frequently in order to try to prevent intrusions, but something seems to have failed!Upon startup, there is (recently) always a ZoneAlarm message saying that "explorer.exe is trying to access the internet" Although I have clicked the box for my (Deny) response to be remembered, the message has appeared at each startup for the last month or so, and I'm tired of that.Likewise, ZoneAlarm asks for permission to allow Firefox to access the internet shows up each time I start that even though I've told ZA to remember it.
View 3 Replies View RelatedMy problem is related to the one below:http://support.microsoft.com/defau [...] -us;872789 I am basically after the hotfix if anyone has it or knows where I can get
it, to get rid of this rather annoying bug?
I have got DELL Inspiron 6000 notebook, 1.6 GHz 590MHz FSB Intel Pentium Processor and 1GB RAM with Microsoft Windows XP Media Center Edition Version 2002 Service Pack 2 installed.Since couple of weeks my notebook stops responding for 4-5seconds like it stops responding to my keystrokes and mouse movements and clicks. Even the music stops playing during that time.
View 4 Replies View RelatedUpgraded my XP home PC (Athlon 64 3500) to XP Pro and added office 2003 pro. I now have a very irritating fault that I cannot find any info on. Basically on accessing the web using IE6 for the first time after a re boot the machine locks totally for approx 5 mins. During this time the Start button and Task manager dont respond. The only thing that seems to be still working is right clicking on the desktop brings up the properties screen. The computer does store the keypresses as 5 mins later several windows will pop up as per keys pressed and the machine will stay free of the problem until next re boot.
View 14 Replies View RelatedWhen i open a web page ( any ) my computer just seems to stop responding.Sometimes I have to reboot and other times if I wait long enough 3-5 minutes the page will open. this also happens on opening mail.
View 2 Replies View RelatedI have been having this problam for a while but I just ignored it until now, because it is pissing me off. If I open a folder(any) some times it wont open, explorer.exe just closes and opens by itself. Some times I have to go to Task nager>Processes>explorer.exe right click on it and End Process Tree and then I have to go and open it using "New Task.." in Task Manager. Then it lets me open a folder but if I don't use the folder for a while and then start using it or close it and then wait and open another folder the same thing happens.
View 9 Replies View RelatedI'm getting quite annoyed at the problems that I think Explorer is causing.Things generally run fine until I open Explorer if I need to copy files etc.Most times, but not all the time, it will stop repsonding and i need to end the task in task manager. The rest of the system works without problem.I have attached a Hijack This log file. Even when the log file opened (txt format) it stopped resoponding and I had to use Task Manager to close the log file.
View 1 Replies View RelatedI think i have IE 6 but when i open up a drive or folder maybe like on a spare partition where i work with movies and music. I get a message saying Internet Eplorer has encountered a problem and must close so it closest out my whole "My Computer". Why is it doing that too me? How can i fix the problem? Should i downgrade to an earlier version then 6 or should i upgrade? What my computer have to do with IE? I appericate if someone can reply back ASAP and help me troubleshoot.
View 8 Replies View Relatedhello i got xp with all updates latest java and flash player but i got problems with some pages especially Internet i think its a memory or java script problem but dont know.
ie works for a while then dies no freeze or error doesn't help opening a new window i have to restart ie.got new hardware and reinstalled xp but the problem is still there have tried ie7 and firefox but its the same.
No one, even Compaq, can figure this problem out. Most times this happens when I am opening IEXPLORER or sometimes it just seems to happen after it's open. I will attempt to open IEXPLORER and my mouse will hang (stop responding) for about a second, then jump back into action. Say like opening up the web browser, and moving your mouse around in a circle, it stops even though you are still moving it. It also does this just when NOTHING is open on the desktop. Just stops for about a second, then springs back.
View 1 Replies View RelatedI recently added a usb2 pci card to my computer so that I can use it with my IPod. Since then, my computer freezes from time to time. I have no power saving features running, and I've disabled the screen saver.
View 1 Replies View RelatedI was playing a game as I normal and the pc hanged momentarily (made a buzzing noise and the screen froze) then the pc restarted itself.As it restarted, it rebooted 2 times after seeing the bluescreem. NOW, when I turn the pc on, it comes to the advanced windows startup menu (safemode, previous setting etc), I press enter on any of the options and the pc just hangs there. It just freezes from the moment I press enter, the keyboard stops working aswell. I checked the hardware when it happens, the fans are still working. The only thing is, the red light in the front stops blinking. But overall, it seems like the system just turned itself off internally or something.
View 3 Replies View RelatedNot sure whats up with it. very slow, freezes, stops responding, and when I change from one box to another. like from a title box to a message box I put in a few letters and then cursor stops and disappears. Some times I have to start completely over, some times I just have to left click. I can not watch any videos off the net like utube or any others.
View 14 Replies View RelatedPLEASE HELP!!!! HP Online TECH Support doesn't have a clue!! I have a HP Pavilion a305w. 2.7 Ghz Celeron, 256MB Ram, Onboard Intel Graphics, Onboard Sound, Windows XP Home SP2. I have Ad-aware SE and Norton Pro 2003. I run Ad-Aware SE regularly I have been unable to do a full system scan w/ Norton due to the problems I have been having. The PC usually shuts down before Norton can finish its scan. Here is the problem : The screen goes blank, the cd-rom comes on and runs continuosly, the hard drive comes on and runs continuosly and the blue HP power button goes dark even though the PC is still on. Also the caps lock and Num lock lights on the keyboard turn off. The PC does not respond to anything except holding the power button in to turn it off.
View 11 Replies View RelatedMy friends year old HP Pavilion laptop is taking an extremely long time to finish booting. It seems to boot fine until you select a user account and log on. The desktop and start-up apps seem to load in a timely fashion as well. However, if you try to launch any app (taskmgr, IE, Windows explorer, etc.) during the first 5-10 mins of operation, the entire computer stops responding for 5 min or so. The app will eventualy start, yet any other input will cause the computer to stop responding again. After 10 mins or so, everything starts to function normally.
When I have managed to get taskmgr open, the only activity seem to come from svchost, csrss and occasionally some of the Symantec and Spysweeper processes. She has run Norton Anti-virus and Spysweeper scans and found nothing. I have also scanned it with Trend Micros house call. Nothing looks amiss in the event viewer either. A couple months back her registry became corrupt and the computer would not boot period. I managed to manually restore the registry hives using the recovery console, and the computer had functioned perfectly until 2 weeks ago. Here is the hijachthis log file:
Logfile of HijackThis v1.99.1
Scan saved at 6:27:03 PM, on 4/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe..............
Well I have had a Windows Media Center PC since the start of last year. I had some problems with the hard drive having a bad sector so had it changed. Now, this has happened 3 times. The first time I just downloaded a game and started it, the computer stopped responding and well I couldn't do anything but to press the restart button.I did this and then started the computer again and it got to the WinXP loading screen then rebooted, this carried on happening no matter which config (safe mode, last knwon... etc) I picked.
PS I also heard there is a patch to solve this.. but couldn't find it..
Does anyone know why my optical mouse stops working? It stops very often and I have to reboot the machine to get it to work again
View 7 Replies View RelatedWhat does end for support for a Windows mean?As far as I understand it means that updates (even critical) won't be available after that date.But how about a Service Pack. E.g. Windows XP SP2 deadline is set for 11 July 2010. Will Windows XP owners who have Windows XP SP2 version on a disc be able to successfully activate their copies of Windows after that date.
View 7 Replies View RelatedHere's a confirmation of something I believe M$ first announced some while back.
http://blogs.technet.com/lifecycle/a...installed.aspx
I think it's true to say XP - when maintained up-to-date - will continue in support until 2014.
I recently installed Windows XP Media Edition, and everything works fine, except the "Help and Support" application off the Start Menu. When I open that, it comes up in Chinese. Everything else is English. Anybody know how to fix this?
View 3 Replies View RelatedI wanted to make this my special post, as its my 1000, and encourage all members to use their System Restore more, I keep a system restore icon on my desktop and make a restore point everyday, I know the computer is suppose to do it, but it makes me feel better, evertime I make drastic changes or questionable downloads I make a restore point, I simply type call it rp it only takes less than 10 seconds, if everyone did this we really could cut down on ourTech Support. Have a good day. http://www.microsoft.com/windowsxp/u...w_03may19.mspx
View 8 Replies View RelatedI'm running windows xp sp3 along side with ubuntu linux 8.04. When I'm using windows, everything will stick for half a second; it's not like the computer is being slow and lagging from insufficient hardware. Everything just stops simultaneously; anything I'm typing, any music or video I'm playing, the mouse stops etc. After that half a second, everything works fine until the next instance. This usually happens a few times a minute, sometimes much more, and once I've gone almost two hours (watching a movie) without this happening. Even worse, occasionally this will happen on an extreme level, and there will be a series of "rapid fire" sticks, where the mouse will dart and bounce around the screen, even clicking randomly. When I'm playing games, these instances appear as normal laggs in the game, but completely out of place. This seems to happen more when I'm running iTunes, but it is certainly not limited to this. What I find even stranger, is that when I'm using the linux OS, it runs perfectly like it should. This began before I began using linux at all, a little more than a year ago I think. I was using the OS as I always had, I don't remember doing anything to invoke this, but I assumed it was a virus of some kind. So after trying a few antivirus programs without result, I decided to start from scratch. I wiped the entire hard disc, reinstalled windows as well as linux. But the problem continued in windows xp, with little change. I recently added a 1GB stick of RAM which I thought could be the problem, but since it was happening before I don't think this is the case.
View 6 Replies View RelatedSo I decided to play Mabinogi again , a RPG game, installed my driver, downloaded Direct X 9.0 , but when I checked DXDIAG, the current version of direct x was still 8.1. I have a the Radeon X300/X550 series for my VGA. Is my VGA perhaps too old to support Direct X 9.0? Or can you show me how to overwrite 8.1 with 9.0.
View 17 Replies View RelatedI have been having an issue with Windows XP's Help & Support ever since I installed Service Pack 2; under the "Did you know?" section it's supposed to connect to the Internet and download new links, right? Well, it doesn't do that anymore.I did some Googling but failed to find anything helpful so far.I've been using the built-in personal firewall ever since installing SP2, which I'm guessing *may* have something to do with it.
View 8 Replies View RelatedWhen i go: Start> All programs > Accessories > System tools > Systeminformation
i get this message ( freely translated from norwegian )
"Windows can't open Help and Support because a systemapplication can't run. If you want to solve this problem, start the application called Help and Support"
Where is the Help and Support application, and what do i do?
when i go to Start,Run,type msconfig, i get the error message:Windows cannot find msconfig.Make sure you typed the name correctly and then try again.To search for a file click the Start button and then click Search; same thing happens ,I do have msconfig in the computer and the path is: C:/WINDOWS/pchealth/helpctr/binaries. Same path for the Help & Support.
I `m aware that there is not reference(or key)for the above subjects(msconfig-Help & Support) in the registry and i`m not confident enough to alter it, so
I am trying to defragment my hard drive /C/, but does about 14% and then it stops saying : Can not defrag 456 fragments / 46,46 gigs / file name EVREM. Did complete antivirus check-up, no virus found / Avast /.
View 14 Replies View RelatedI use the Windows Language Bar to switch between English and Japanese characters.I can do this by pressing alt+shift but after a while when i start switching to Japanese characters the extra features ( letting me switch to hiragana or katakana so on ) disapear, so I can not switch.The defualt input is Direct Input ( english characters ) so when these features go away I can no longer use japanese characters at all.I restart my computer then it starts working for a while again.Would anyone know why the language bar just stops working?
View 1 Replies View RelatedI'm working on my Father In Laws' computer, and for some reason, we can't open his Help and Support Center. I have searched everywhere to find the right path to get to it, and no luck. It worked recently, but it's gone now. I have gone through the Services.msc looking for anything that may be disabled that would effect it, but nothing so far.
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